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Workday Gold — Technology
Workday Gold

Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.

Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.

Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.

Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

Copyright: © 2024 Workday Gold

Latest Episodes:

Clarity Over Chaos — Jess Wagner and Deluxe’s Blueprint for Workday Success Oct 17, 2025

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In this episode of Workday Gold, Keith Bitikofer talks with Jess Wagner, HRIS Director at Deluxe, about how she led her Workday team from chaos to clarity. Jess shares the playbook she used to unify configuration and integration teams, introduce Agile structure, and bring HR and IT into alignment around shared priorities.

Their conversation explores what it takes to build a proactive, sustainable support model — one where priorities are transparent, capacity is respected, and people can finally take a breath. Jess also discusses how Mando AI is helping her team document faster and focus on innovation instead of admin work.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Jess on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/jessicawagner/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Integrating People, Process, and Technology - A Conversation with Kristie Dierig Oct 10, 2025

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In this inspiring conversation, Keith Bitikofer sits down with Kristie Dierig, an HR and IT leader who transformed her Workday implementation experience into a thriving career in change leadership. Kristie shares how she went from database administration to leading global HR technology projects — and what she learned about the intersection of people, process, and technology along the way.

Why Listen:
Kristie and Keith discuss the realities of leading change, the evolving role of HR in the age of AI, and how to build careers that align with purpose. From practical lessons on managing Workday projects to reflections on faith, courage, and lifelong learning, this episode will leave Workday professionals and leaders feeling both grounded and inspired.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Kristie on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/kristiedierig/

Additional Resources from Kristie: https://ever-spark.com/resources/#library

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Please message me on LinkedIn for bulk orders or if you are a manager ordering books for your team members (for USA shipments). I’d be glad to sign books for them!

HR at the Pivot: From Workday Rising and HR Tech to Real Work, with Demetrio Wazar-Santana Oct 03, 2025

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HR is sitting at a pivotal junction, and AI is the catalyst. In this episode, Demetrio Wazar-Santana and I unpack what we learned at the Workday Rising and HR Tech conferences. We discuss creating trust so that people actually use new tools, why HR and IT must co-own enablement and governance, and ideas on increasing the usage of AI tools, such as conducting a “prompt-athon” to turn curiosity into capability. We also look at data as an ongoing feedback loop, not a one-time cleanup project.

On the Workday front, we highlight Hubs for faster navigation, the "Ask Workday" assistant that blends policy with personal context, and Orchestration going GA for all customers. We dig into early agent patterns like a Business Process Reviewer and finance controls that monitor duplicates, overpayments, and slow-pay risk. We close with thoughts on AI pricing models and what Workday’s recent acquisitions could mean for customers.

References:

- PDF from Workday Community about Hubs: Search for "Get to Know the Hubs Experience" to find the PDF.

- Workday Rising Session about preparing your company for AI: AI and Work: How Organizations Will Realize the Fullest Impact of Human + AI Success [25-LFHR1873]

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Demetrio on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/dwazar/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Please message me on LinkedIn for bulk orders or if you are a manager ordering books for your team members (for USA shipments). I’d be glad to sign books for them!

Consistency, Community, and Career Growth: Lessons from Alok Kumar Sep 26, 2025

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In this episode of Workday Gold, I sit down with Alok Kumar, CEO and founder of ZaranTech, to talk about his journey training more than 30,000 learners in SAP, Workday, cloud, and AI. Alok shares why bespoke training — tailored to each company’s unique processes and industry — makes such a difference, and how his learners have gone on to become successful consultants and leaders across the ecosystem.

We also dive into LinkedIn strategies, the role of AI in Workday, and practical career advice for newcomers. From the power of consistent, value-driven posting to the importance of starting with Core HCM as a foundation, this conversation is full of insights for anyone building a career in Workday.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Alok on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

linkedin.com/in/alokkumar4

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career

Message me on LinkedIn for bulk orders or managers ordering books for their team members. I’m glad to sign books for them!

Release Date October 1, 2025! Currently available on most book platforms for pre-order.

Carla Corley on Cutting Through the AI Recruiting Noise with Carla Corley Sep 19, 2025

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Keith Bitikofer talks with Carla Corley, founder of Corner Office Consultants and publisher of the Workday Compensation Guide, about navigating the noisy job market, personal branding, and how AI is reshaping the recruiting experience—for better and worse.

Carla introduces WD Beacon, a new free platform for Workday professionals that combines verified jobs, real-time salary data, personal storytelling tools, and career visibility. Whether you're hiring, job-seeking, or coaching others, this episode is packed with insights you won’t want to miss.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Carla on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/carlacorley/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career

Message me on LinkedIn for bulk orders or managers ordering books for their team members. I’m glad to sign books for them!

Release Date October 1, 2025! Currently available on most book platforms for pre-order.

The Value of Saying “Yes” to Unexpected Opportunities with Cara Carroll Sep 12, 2025

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What does it take to build a career in Workday? In this episode of Workday Gold, Keith sits down with Cara Carroll to unpack her journey from marketing intern to HR to recruiter to Workday support specialist — and the lessons she learned along the way. From saying “yes” to unexpected opportunities to leveraging functional HR experience in system support, Cara’s story is both inspiring and practical.

Together, they explore the value of curiosity, continuous learning, and community in the Workday ecosystem. Whether you’re just starting out, considering a pivot, or exploring consulting and contract roles, this episode offers real-world insights you can use to shape your own Workday career.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Cara on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/caracarroll/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career

Message me on LinkedIn for bulk orders or managers ordering books for their team members. I’m glad to sign books for them!

Release Date October 1, 2025! Currently available on most book platforms for pre-order.

The Independent Path with Tony “Mr. Energy” Velasquez Sep 05, 2025

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Thinking about going independent in the Workday ecosystem? In this episode of Workday Gold, I talk with Tony Velasquez—better known as “Mr. Energy”—about his journey from partner-side consultant to independent consultant and project leader. Tony shares how independence gave him the flexibility to prioritize family while also creating opportunities to serve clients more holistically.

We cover the ups and downs of independent life: building a pipeline, embracing failure, staying humble, and investing in people. Tony’s people-first approach—“I don’t implement software. I serve people.”—captures the heart of this conversation. Whether you’re considering independence or just want to better understand how independents add value, this episode is full of insights you can apply today.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Tony on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/mrenergyvelasquez/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career

To preorder the book and pick it up at Workday Rising in San Francisco in September

It will officially be released on October 1, 2025. Currently available on most book platforms for pre-order.

Redundancy, Reinvention, and the Launch of Nimbeely Extend Solutions Aug 29, 2025

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In this episode of Workday Gold, I speak with Alan Raftery, managing partner of Nimbeely Extend Solutions, about his unexpected transition from a reduction-in-force situation into entrepreneurship. Alan shares his journey from FinTech into Workday, his years helping customers understand Extend, and how Nimbeely became one of the first independent partners focused solely on Extend.

We explore the realities of starting a Workday business — from finding the right mix of sales and technical skills to building trust among partners, balancing short-term delivery with long-term strategy, and knowing when AI truly adds value. Whether you’re a Workday leader, consultant, or executive, you’ll walk away with practical lessons and inspiration for navigating change.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Alan on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/alanraftery/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career

To preorder the book and pick it up at Workday Rising in San Francisco in September

It will officially be released on October 1, 2025. Currently available on most book platforms for pre-order.

Behind the Book: The Workday Gold- Navigating Your Career Story Aug 22, 2025

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In this solo episode, Keith Bitikofer shares the story behind Workday Gold- Navigating Your Career book—why he wrote it and how his own ERP and Workday journey shaped it. From manufacturing and consulting to leading a Workday implementation at a nonprofit, Keith reflects on the questions people kept asking him: How do I start a career in Workday? What paths exist? How do I grow as a leader?

Keith also highlights some of the key themes from the book, including the importance of being intentional, knowing your strengths, and leveraging the Workday ecosystem. You will walk away with practical encouragement and a clearer picture of how to prepare for new opportunities in their own careers.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/

NEW BOOK- Workday Gold, Navigating Your Career

To preorder the book and pick it up at Workday Rising in San Francisco in September

It will officially be released on October 1, 2025. Currently available on most book platforms for pre-order.

Influencing Priorities and Getting Buy-In for Workday Projects Aug 15, 2025

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How do you take a great idea for improving Workday and turn it into an approved project on your company’s roadmap? In this episode of Workday Gold, Keith Bitikofer and co-host Christian Delcid share strategies for influencing stakeholders, making a strong business case, and building the relationships that lead to “yes.”

From understanding the difference between tickets, backlogs, and roadmap projects, to managing competing priorities and protecting your team’s capacity, Keith and Christian deliver practical insights you can apply immediately. Whether you’re leading a Workday team or flying solo as the only admin, this conversation will help you navigate roadmapping and prioritization with confidence.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/

NEW BOOK- Workday Gold, Navigating Your Career

To preorder the book and pick it up at Workday Rising in San Francisco in September

It will officially be released on October 1, 2025.

To connect with Christian Delcid, you can find him on LinkedIn: https://www.linkedin.com/in/christiandelcid/

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