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Workday Gold — Technology
Workday Gold

Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.

Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.

Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.

Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

Copyright: © 2024 Workday Gold

Latest Episodes:

From Teaching Second Grade to Leading Workday: Rebecca Yoder-Shetler's Unlikely Path Mar 27, 2026

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Rebecca Yoder-Shetler did not plan to work in tech. She started as a second-grade teacher, spent years in behavioral health working with at-risk teenagers, built a nonprofit from the ground up in central Kansas, and found her way to Workday only after someone told her she would probably be good at tech. In this episode, she joins Keith to trace the full arc of a career that doesn't follow a straight line and to talk honestly about what each chapter taught her, which she now uses in the Workday ecosystem every day.

Rebecca and Keith dig into the recurring pattern she has learned to recognize in herself when the learning curve flattens, the emotional honesty her behavioral health clients demanded of her that now shapes how she manages stakeholders, the imposter syndrome that almost kept her from applying for the role she was hired for on the spot, and the mantra she returns to when things get hard: nothing is unfigurable. An honest and encouraging conversation for anyone navigating a non-traditional path into the Workday ecosystem or wondering whether their previous career chapters actually count for something.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Rebecca on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/rebecca-yoder-shetler-280112261/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Prism, Discovery Boards, and the Workday Tools Most People Walk Past, with Dylan Johnson Mar 20, 2026

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Dylan Johnson started his Workday journey as a college intern and landed his first professional job by walking into a regional user group event and meeting his future manager. Seven years later, he is a senior reporting analyst at a 25,000-person global company, a Carolinas RUG board member, and one of the more practical voices on Workday reporting and career development in the ecosystem. In this episode, he joins Keith for an honest conversation about what he has learned, which tools he thinks are being overlooked, and what he would tell someone just getting started.

Dylan and Keith dig into the generalist-versus-specialist divide in Workday careers, what Prism Analytics actually is, and how to use it without misleading end users, why Discovery Boards and Worksheets are two of the most underused tools in most Workday tenants, and where AI in Workday is likely to make a real difference near-term and where it is not ready yet. Practical, specific, and grounded in real experience from both sides of the career spectrum.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Dylan on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/dylan-t-johnson/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Standing Out in a Noisy Workday Job Market, with Carla Corley Mar 13, 2026

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The Workday job market is still strong — but it’s louder than ever. In this episode, Keith sits down with Carla Corley of Corner Office Consultants and WD Beacon to talk about what’s really happening in Workday hiring. From AI-generated resumes to certification overload, they unpack why so many professionals are struggling to stand out.

If you’re navigating your Workday career, hiring talent, or trying to differentiate yourself in a crowded ecosystem, this conversation will give you practical insight. The biggest takeaway? In a world of automation and noise, authenticity and trust are becoming the ultimate competitive advantage.

Check out Corner Office Consultant's WD Beacon site for Compensation information, currently open positions in the Workday space, and other career resources: wdbeacon.com

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Carla on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/carlacorley/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

What Workday Recruiting Looks Like When You Add Paradox and HiredScore, with John Bruce Mar 06, 2026

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John Bruce has spent over a decade in the Workday ecosystem, most recently as VP of People Innovation and Technology at One Digital. In 2025, they fielded 98,000 job applications across 850 open reqs. That volume, combined with the administrative burden of interview scheduling, pushed him to build a recruiting stack on top of Workday using both Paradox and HiredScore. In this episode, he gives Keith an unfiltered look at how both tools work, why he chose them, and what he did not expect going in.

JB and Keith dig into the Paradox conversational career site and text-based referral workflow, how HiredScore handles candidate grading and talent rediscovery at scale, the transparency and opt-out strategy JB built in amid the Mobley v. Workday lawsuit, and the unexpected flywheel effect that emerged from running both platforms together. Whether you are evaluating AI recruiting tools for the first time or already mid-deployment, this is a practical, honest conversation from someone who has lived it.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and John on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/johntbruce/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Workday Success Isn’t About Features, It’s About Ownership; With Vipul Gaddamedi Feb 27, 2026

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Every organization believes its Workday challenges are unique. But the truth is, the core problems are remarkably consistent.

In this episode, I sit down with Vipul Gaddamedi to discuss governance, operating models across company sizes, and how to build a practical AI roadmap that reduces friction rather than chasing hype. We discuss real use cases, including interview-scheduling agents, HR service-delivery modernization with Workday Help and Extend, and how centralizing knowledge creates the foundation for AI success. If you're navigating Workday strategy or career growth, this conversation delivers practical insight you can apply immediately.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Vipul on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/vipulgaddamedi/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

The Career Path Nobody Talks About, with Chris Lennon Feb 20, 2026

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Most Workday professionals assume the technical career path only goes one direction — deeper specialization. But what if your next step isn’t more technical… it’s more relational?

In this episode of Workday Gold, Keith Bitikofer sits down with Chris Lennon, Regional Sales Director at Kainos, to explore his journey from QA tester to consultant, product owner, and ultimately sales leader. They discuss relational selling, the difference between services and product thinking, Built on Workday opportunities, and practical advice for professionals ready to grow beyond their current role. A candid, practical conversation about trust, career risk, and building influence inside the Workday ecosystem.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Christian on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/chrislennonkainos/

chris.lennon@kainos.com

Career Article on LinkedIn by Chris: From QA to Sales. My journey so far, with some helpful tips!

A 14-Year Workday Career Across Partners, Customers, and Amazon, with James Beattie Feb 13, 2026

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What does a long, successful Workday career really look like? In this episode of Workday Gold, Keith Bitikofer talks with James Beattie about a 14-year journey across partners, customers, independent consulting, and large enterprises, including time on Amazon’s Workday program.

They explore what AMS work teaches you that implementations don’t, why humility and prototyping matter even for senior experts, how scale exposes ERP limitations, and why fear of releases keeps many customers from getting full value from Workday. A practical, experience-driven conversation for anyone building or supporting Workday long-term.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and James Beattie on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/jamescbeattie/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Will AI Replace ERP Systems? Listen in on my discussion with Christian Delcid Feb 06, 2026

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AI models are advancing fast, and it’s an opportunity for Workday professionals to rethink how systems, roles, and skills will evolve. In this episode of Workday Gold, Keith Bitikofer and Christian Delcid break down what’s actually changing, and what isn’t, when it comes to ERP systems and AI.

They explore why Workday’s core value goes beyond the UI, how agents are beginning to replace entire workflows, and why pricing models like Flex Credits matter more than many teams realize. A grounded, practical conversation for Workday admins, HR and finance leaders, and anyone thinking about the future of enterprise systems.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Christian on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/christiandelcid/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

The Hidden Career Paths Inside the Workday Ecosystem with Christian Delcid Jan 30, 2026

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Feeling stuck in your Workday career? In this episode of Workday Gold, Keith Bitikofer is joined by Christian Delcid to explore why that feeling is often more about limited visibility than limited opportunity. They unpack the many paths available across the Workday ecosystem, including customers, partners, Workday roles, consulting, sales, and emerging Built on Workday opportunities.

The conversation also dives into self-awareness, personality assessments, burnout, life stages, and how AI is becoming a valuable tool for career reflection and learning. A thoughtful, practical discussion for anyone navigating what’s next in their Workday career.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Christian on LinkedIn at:

https://www.linkedin.com/in/keith-bitikofer/

https://www.linkedin.com/in/christiandelcid/

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Turning Workday Ideas Into Visual Reality with Katie Holden Jan 23, 2026

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How do you explain a Workday solution to someone who can’t visualize what a new Extend App will actually look like? As a technical designer, it may be clear in your head, but for users and business leaders, it can feel abstract and hard to grasp. In this episode of Workday Gold, Keith Bitikofer sits down with Katie Holden, former Workday platform leader and co-founder of Slider.dev, to explore how visualization and AI are transforming the way teams communicate requirements and solutions.

They discuss bridging the gap between business needs and technical design, where AI adds real value, where it doesn’t, and the career lessons that come from navigating ambiguity, startups, and enterprise growth.

This is a practical, experience-driven conversation for Workday professionals, HR and finance leaders, and anyone designing solutions in complex systems.

Link to Slider.dev demo:

https://supercut.ai/share/slider/yVqwLFjEJot9JFmb46m-FG

Special Offer: If you write to Katie at katie@slider.dev with the code WORKDAYGOLD, she will give you 2 free weeks to try out Slider.dev. The only catch you have to do a call with me at the end to give feedback. What did and didn’t work, so we can keep improving!

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer

Connect with Keith and Katie on LinkedIn.

NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

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