Tell Me Why

Latest Episodes:

S2:E16 – “A lighter aircraft and the capability to fly farther” — Robert Isom Jun 19, 2019

Show notes

In the latest episode of Tell Me Why, President Robert Isom explains the why behind our decision to order 50 Airbus A321XLR aircraft. The A321XLR is a new narrowbody aircraft that can fly more than 4,700 nautical miles, which will help us grow our East Coast hubs to new destinations in Europe and South America.

S2:E15 – “Supporting team members in being their authentic self” Jun 12, 2019

Show notes

In the latest episode of Tell Me Why, we celebrate Pride Month with Patrick O’Keeffe, Senior Vice President of People; Suzanne Boda, Senior Vice President of Los Angeles; and Paula Randall, PHL-based Flight Attendant. Together, they discussed American’s long-time support of the LGBTQ community and the role it plays in becoming a leader in diversity, inclusion and equity.

S2:E14 – “A place people can be proud of” — Tim Skipworth Jun 05, 2019

Show notes

In this episode of Tell Me Why, Tim Skipworth, Vice President of Airport Affairs and Facilities, discusses some of the major projects in development with Corporate Real Estate, including the new hospitality complex at the Robert L. Crandall Campus. Tim explains the need for the new facility and how this complex will bring our teams together and capture the vision for One Campus, One Team.

S2:E12 – “Elevating the customer experience during irregular operations” — Dalia Aho May 15, 2019

Show notes

In the latest episode of Tell Me Why, we met with Dalia Aho, Managing Director of Customer Care, in the iconic rocking chairs at CLT, our second largest hub. She discusses the CLT700 initiative and how excited her team is about the increased flight schedule. She also explains how the CLT team uses automated resources and tools to help elevate the customer experience during stormy summer nights.

S2:E11 – “Participate, get involved” — Don Casey and Anna Tai May 08, 2019

Show notes

In the latest episode of Tell Me Why, we celebrate Asian Pacific American Heritage Month with Don Casey, Senior Vice President of Revenue Management, and Anna Tai, Senior Manager of Cabin Experience. Don is the executive sponsor of the Asian Pacific Islander (API) Employee Business Resource Group (EBRG) and Anna is among its members. Together, they discussed the purpose of EBRG executive sponsors, the mission of EBRGs, the impactful role API has played in our Asian network expansion and how everyone can get involved in EBRGs.

S2:E10 – “All need to come together to make each turn work” — Dale Salisbury May 01, 2019

Show notes

In the latest episode of Tell Me Why, we met with Dale Salisbury, Managing Director of DFW Customer Operations, who discusses the importance of aircraft turns to our operation, how teamwork and communication across workgroups is vital to our success and what DFW is doing to prepare for additional flights, customers and connecting bags.

S2:E9 – “We should all be excited about the A321neo” — Kurt Stache Apr 24, 2019

Show notes

In the latest episode of Tell Me Why, we met with Kurt Stache, Senior Vice President of Marketing, Loyalty and Sales, to discuss why the new Airbus A321neo is a great addition to our fleet, the latest in onboard connectivity and entertainment, the importance of the “likelihood to recommend” score, and what’s to come with American’s brand project.

S2:E8 – “One of the fastest growing airports in the country” – Dec Lee Apr 17, 2019

Show notes

In the latest episode of Tell Me Why, we visit the rooftop of CLT with Dec Lee, Vice President of CLT Hub Operations. With a bird’s-eye view of the operation, he explains what makes Charlotte, North Carolina, unique, what it means to be a vital part of one of the fastest growing airports in the country and how the team is preparing to operate more than 700 daily departures by the end of the year.

S2:E7 – “More meaningful and profitable growth from DFW” – Cedric Rockamore and Jose Velez Rubio Apr 03, 2019

Show notes

In the latest episode of Tell Me Why, we visit the construction site of DFW’s Terminal E satellite building with Cedric Rockamore, Vice President of DFW Hub Operations, and Jose Velez Rubio, Vice President of DFW Operations for Envoy. Together, they explain why we’re expanding our operation to more than 900 daily departures at DFW this summer and what we’re doing to help the team run the best operation possible

S2:E6 – “We uplift each other” — Deborah Hecker, Beth Powell and Brenda Robinson Apr 01, 2019

Show notes

Check out the latest episode of Tell Me Why with DFW-based Captain Deborah Hecker, First Officer Beth Powell and retired First Officer Brenda Robinson. In recognition of Women’s History Month, Deborah, Beth and Brenda discuss their unconventional path to the flight deck, the importance of having a support system — including each other — and how to inspire the next generation of women aviators.

Our TOPPODCAST Picks

Follow Us

Stay Connected

Related Podcasts

Links

Stay Connected