No Vacancy Live!

Latest Episodes:

Bonus Episode: Hotel Staff Can Help of Hurt Your Reviews. Here's Why That Matters Oct 29, 2019

Show notes

What do travelers trust more when they are looking to choose travel accommodations? The advertising a property shares or the reviews of fellow travelers who have visited a property first-hand? A majority of travelers rely heavily on reviews to validate a hotel's marketing efforts before they book. We spoke with Alliants, Hilton Hotels, and Loews Hotels to better understand why they believe hotel staff are the key to better reviews, and where the future of the staff experience is headed.

Participants:

Janet Butler, Hilton Hotels

Barry Phillips, Loews Hotels

Andrew Pirret, Human+

No Vacancy #178: Chip Rogers is Out to End Human Trafficking! Oct 27, 2019

Show notes

Chip Rogers, President & CEO of AH&LA shares his experience during first year running AH&LA as well as critical industry issues and what AHLA is doing to stop human trafficking.

First, Johnathan Capps, VP of Revenue at Charlestowne Hotels, on the rise of secondary markets, why Charlestowne loves the trend and how they plan to continue dominating those markets.

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Produced by Jeff Polly: http://www.endpointmultimedia.com/

Hotel Tech 31: 5G, the IoT, and Your Hotel Oct 22, 2019

Show notes

5G is coming, and it'll empower an IoT (Internet of Things) revolution. What does that mean for your hotel? With the adoption of IoT--think Apple Watch, Smart TVs, Amazon's Alexa, etc., 5G could become table stakes for your hotel as guest demands mirror the same experience they have at work and home. A huge opportunity is coming for your hotel and how it will engage its guests. Michele Depré, from Verizon, breaks it all down for us. Guest: Michele Dupré, Group Vice President, Verizon Enterprise Solutions Time: 21 minutes

No Vacancy #177: Radisson's Development Renaissance/ World's Best Bars! Oct 21, 2019

Show notes

Aly El-Bassuni, SVP, Franchise Operations, Americas at Radisson Hotel Group shares company update on franchise sales, brand changes and more including landing Treasure Island in Las Vegas and several NY properties.

First, Amanda Frasier, EVP, Standards and Ratings, Forbes Travel Guide reveals the world's best bar and what they doo to make them the best.

View the 2019's World's Best Hotel Bars Announcement: http://novacancynews.com/article/forbes-travel-guide-unveils-2019s-worlds-best-hotel-bars/

To view the full Verified List for 2019's World's Best Hotel Bars, visit https://www.forbestravelguide.com/collections

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsor: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Bonus Episode: Great IDeaS to Stay Competitive in 2020 Oct 16, 2019

Show notes

After 10 years of good times the industry is facing decreasing margins and supply growth outpacing demand. How do you compete in times of increased uncertainty? Listen to my conversation with IDeaS Chief Evangelist Klaus Kohlmayr about the state of the industry and what action hoteliers need to take to remain competitive in 2020.

visit. www.ideas.com

Business of Hotels #11: The Great Convergence Oct 15, 2019

Show notes

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss how the traditional hotel business, the sharing economy, co-working, co-living and more are transforming the future of the hotel business into something new.

Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com

Subscribe to the show via the No Vacancy News network: iTunes, Google Play, Stitcher

No Vacancy #176: Remington Hotels Hits its Stride; GM of Westin Nashville Share Ops Secrets Oct 13, 2019

Show notes

Sloan Dean, COO and Jarrad Evans, CIO of Remington Hotels explain their corporate strategy, the state of the hotel business as they see it, and discuss their portfolio and what it's like having a property in Alaska.

First, Jeff Crabiel, GM Westin Nashville discuses what it's like running his hotel, catering to the convention crowd, the explosive growth of the hotel business in Nashville and lots more.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsor: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Bonus Episode: Turning Local F&B Experiences into Higher Hotel Revenue Oct 09, 2019

Show notes

The key to a traveler's heart nowadays seems to be through the stomach. Food tourism already makes up over a quarter of total travel revenue, and it is expected to grow significantly in the next 5 years. Not only are food and beverage (F&B) experiences a giant source of additional revenue, but prosperous hoteliers have already discovered that these experiences are a lucrative source for driving loyalty. Listen in to learn about this growing trend and why hotel revenue strategies and loyalty programs could benefit from a culinary focus.

Guests:

Lauren Rothrock, VP of Web and Video Solutions, Travelclick

Allison Page, Founder and CPO, Seven Rooms

Hotel Tech 30: Is Your Hotel Ready For Conversational eCommerce? Oct 08, 2019

Show notes

What is conversational ecommerce? Our guest explains that it's the intersection between messaging apps and shopping, empowering brands to interact directly with consumers. How does this impact the guest journey? The guest experience during their stay? Your hotel revenue? Only one way to find out…listen in now!

Guest: Lex ten Veen, EVP Strategic Partnerships, Uberall, former CEO of Navads

Time: 28 min

No Vacancy #175: World Hotels CEO on BW Deal; Plus; Cheap Money and What it Means For You! Oct 06, 2019

Show notes

Some more insight gleaned at The Lodging Conference. We speak with Geoff Andrew, CEO of World Hotels about why they were acquired by Best Western Hotels & Resorts.

First, Peter Berk, PMZ Capital on state of hotel financial markets as interest rates are at "generational lows" according to Berk.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsor: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com