No Vacancy Live!

Latest Episodes:

No Vacancy #190: Hilton's New 'Tempo', Plus, Backstage w/ Sonesta GM Jan 18, 2020

Show notes

First up, Jay Wiendl, he's the GM at Sonesta Resort Hilton Head Island discusses what it takes to run the resort and connect with customers.

Then, Phil Cordell, Global Head of New Brand Development at Hilton, reveals everything you need to know about Tempo by Hilton, a new brand focused on the modern achiever.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsors: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Hotel Tech #33: Closing the Digital Marketing/ Revenue Management Gap Jan 14, 2020

Show notes

Is the lack of interdisciplinary knowledge between Revenue Managers and Digital Marketers contributing to a hotel's challenge of connecting with the guest? Do uncorrelated metrics drive a wedge between the departments? Can hotels articulate the problems they are trying to solve with technology, before buying technology, empowering both disciplines to work towards the same goals? Our guest, Dan Wacksman, walks us through what brings these two groups together so we can book more rooms and be more profitable.

Guest: Dan Wacksman, Principal, SASSATO LLC, Sr Advisor at McKinsey & Company, and former Sr VP, Marketing and Distribution at Outrigger Hotels & Resorts

Time: 30 minutes

Bonus Episode: Mark Woodworth, Gary Mendell and Shatterproof Jan 13, 2020

Show notes

Addiction in hospitality is 2x national average! We're discussing this issue, what you can do about it, helping those around you and sharing news about the third annual Shatterproof Hospitality Heroes Reception at ALIS on January 28 from 6:15-7:30 p.m. that's honoring Woodworth.

The reception honors Woodworth an integral part of uniting hospitality industry leaders to raise awareness and shatter the stigma of addiction.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsors: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

No Vacancy #189: An Alaskan Hospitality Adventure; And the Master Hotel Opening GM Jan 12, 2020

Show notes

First up, Dieter Schmitz, area GM with the Lore Group, who's become a specialist at being a hotel's opening GM. We discuss this unexpected career journey and his most recent assignment, the Riggs Washington, DC.

Then, Steve Solari of Meir Lake. He took and abandoned sleep away camp in the Alaskan wilderness and turned it into a luxury hotel and event center. And it's crushing it. Here's how he did it.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsors: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

No Vacancy #188: Master of Nightlife Scott Gerber of yes, that Gerber Company! Jan 05, 2020

Show notes

First up, Director of Food & Beverage Eric Willhite at The Mayfair Hotel who shares what it takes to build a successful hotel F&B program from scratch. This conversation uses the rebirth of the historic hotel as a model to success.

Then, the incredible Scott Gerber of Gerber Group. We hear the history of how he and his former partner Rande Gerber created their winning business, how they created the Whisky Blue brand you've experienced at W Hotels, the story behind the bars they run at the TWA Hotel and The Campbell and what you need to know about the future of the bar business.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsor: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

No Vacancy #187: How Las Vegas Food Scene is More Important Than You Know! Dec 28, 2019

Show notes

First up, Las Vegas foodie insider Al Mancini shares the latest in food trends in, how it affects our national cuisine and all the amazing new off Strip places that have opened from chefs that trained under industry superstars.

Then, Olivier Dubreuil, VP Culinary Operations at Venetian and Palazzo Hotel shares what it's like serving literally millions of meals every year. Think 2,800 pounds of bacon weekly, 130,000 pounds of red meat annually and lots of other massive numbers.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsor: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Bonus Episode: LinkedIn Live on 2020 Hotel Biz Trends Dec 23, 2019

Show notes

We went live with Rick Garlick of Magid to analyze, evaluate and uncover the newest and emerging trends in the hospitality industry. Some questions we grappled with:

• How can you differentiate a hotel in a crowded market?

• What technology do guests really want?

• Which 'enhancements' actually create more guest stress?

• Can we try a technology that failed?

No Vacancy #186: WaterWalk Pres; Plus, Genealogical Tourism Trend Dec 21, 2019

Show notes

First up, Glenn discussed genealogical tourism and the desire many of us have to explore our roots. Lots of insight on this amazing trend and some cool stories too with CIE Tour's Elizabeth Crabill.

Then, it's a deep dive into what is happening at WaterWalk International with its President Mimi Rogers.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsor: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Bonus Episode! Glenn and Anthony go LIVE!!! Dec 19, 2019

Show notes

Glenn's using LinkedIn Live now, so here's his first foray into the new medium. This is an audio only version. Let us know how he did!

No Vacancy #185: LeBlanc's Betting on The 'Best;' What's the Plan? Dec 15, 2019

Show notes

First up, Glenn hosted RLHC's annual conference in Vegas this past week and shares his observations before going to an interview with Rocco Bova, GM - Chable' Resort, a luxury level wellness focused Mexican resort.

Then, Brad LeBlanc, Chief Development Officer, Best Western Hotels & Resorts, gives an update on the company and their go forward strategy.

Subscribe to our weekly newsletter. Text hotel to 66866.

Visit www.novacancynews.com

Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.

LIKE us on Facebook!

Visit our sponsor: Red Roof, Almo Hospitality

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to Glenn@rouse.media.

Support the show: https://www.patreon.com/novacancy

Follow Glenn @TravelingGlenn

Learn more at www.novacancynews.com