NCSEA On Location

Latest Episodes:

The Power of the Podcast--NCSEA On Location's 100th Episode Dec 21, 2022

Show notes

Covering the map today, on location from Ohio, Illinois, North Dakota, and Alaska, today’s program marks a milestone: the 100th Episode of NCSEA On Location. Tim Lightner, (Alaska Child Support Services Division) hosts Pat O’Donnell (Vice President of Payment Processing at YoungWilliams), Joe Mamlin (Sr. Associate with Grays Peak Strategies) and Jim Fleming (NCSEA President, and Director of the Child Support Section of the North Dakota Department of Health and Human Services). They talk about On Location: its beginnings, its contributions, its production, and their vision. Listen as they share their stories and invite you to be a guest on the podcast.

Introducing the National Child Support Market Research Survey Dec 14, 2022

Show notes

Today’s edition comes to you from four different time zones: California, Michigan, Minnesota, and Alaska. Tim Lightner (Alaska Child Support Services Division) hosts an engaging conversation about the National Child Support Market Research Survey. He hosts guests Nicole Darracq (Assistant Director, Office of Communication and Public Affairs for California Child Support Services); Amy Lindholm (Management Analyst, MPA, Michigan Supreme Court. State Court Administrative Office, Friend of the Court Bureau) and Bruce Erickson (Policy and Communications Coordinator, for the Minnesota Child Support Division). Listen as they discuss the collaborative effort of the National Child Support Market Research Survey, including how it was formed, developed, and launched. They share what data they are most wanting to learn, as well as where it will go from here.

For more information, please read Nicole Darracq's article on the National Child Support Market Research Survey in the November 2022 Edition of the NCSEA CSQ, : https://www.ncsea.org/wp-content/uploads/2022/12/National-Child-Support-Market-Research-Survey-Launched.pdf

The Benefits of NCSEA Membership Dec 07, 2022

Show notes

Today’s episode of On Location comes to you from California, Illinois, and Texas. Pat O’Donnell of YoungWilliams hosts a discussion with Corri Flores, Director–Government Affairs Wage Garnishments Compliance & Shared Services with ADP and Charles Smith, President and CEO of Charles R. Smith Consulting, LLC. Corri and Charles are the Co-Chairs of the NCSEA Membership Committee for the 2022-2023 program year. Join us for a lively and informative discussion highlighting all the benefits NCSEA offers to its members and potential members. Learn how NCSEA membership can make a difference for you and your organization and can enhance your career as a child support professional. Listen to learn more!

Spotlight on the NCSEA 2022 Program Awareness Awardee Nov 30, 2022

Show notes

On Location is pleased to bring you the final “spotlight” podcast of 2022. We come to you today from Massachusetts, Ohio, and Illinois. In this podcast, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Agency co-host a conversation spotlighting the Commonwealth of Massachusetts Department of Revenue Child Support Team, the NCSEA 2022 Program Awareness Awardee. Michelle Cristello, Deputy Commissioner and IV-D Director, and Chris Breen, Business Operations Manager are our guests today. Michelle and Chris discuss the Virtual Customer Service Counter project and its positive impact for program participants, Massachusetts child support team members and other partner organizations. Seamlessly delivering virtual child support services is now the “new normal” for the Massachusetts child support team. Listen to learn more!

Spotlight on the NCSEA 2022 Innovative Partnership And Collaboration Awardee Nov 16, 2022

Show notes

Each year, On Location features “spotlight” interviews with individuals or program teams who have made significant contributions to the child support program. We come to you today from California, Ohio, and Illinois. In this podcast, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Agency co-host a conversation spotlighting the Contra Costa County, California Department of Child Support Services partnership, and collaboration with the East Bay Rubicon Mission initiative. Rick Alcantar and Lori Cruz, representing the Contra Costa County, California Department of Child Support Services are our guests today. Rick and Lori discuss how this partnership promotes the economic and social well-being of children, families, and communities to break the cycle of generational poverty. Partnering with community organizations is a powerful way to extend the reach and impact of child support programs while providing real benefits to families. Listen to learn more!

Everything You Wanted to Know About the Former Child Support Commissioners, But Were Too Afraid to Ask Nov 09, 2022

Show notes

Today’s episode comes to you from California, New York, and Tennessee. Veronica Riley (Assistant Director, San Joaquin County Department of Child Support Services) hosts former Federal Office of Child Support Enforcement Commissioners, Margot Bean (Managing Director for Deloitte Consulting) and Scott Lekan (Director of Business Development for GreenCourt Legal Technologies LLC). Listen as they give a behind-the-scenes look at what it’s like to become the Commissioner, and the inter-workings of OCSE. Hear an engaging conversation as they talk about everything you wanted to know about the former child support commissioners but were too afraid to ask!

Spotlight on the NCSEA 2022 Emerging Leader Awardee Nov 02, 2022

Show notes

Each year, On Location features “spotlight” interviews with individuals or program teams who have made significant contributions to the child support program. We come to you today from California, Ohio, and Illinois. In this podcast, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Agency co-host a conversation with the NCSEA 2022 Emerging Leader, Alexis Ramirez. Everyone embarks on a varied path to reach their current role and Alexis is no exception. The experiences and knowledge that he has gained in his career to date have enabled him to implement workflow automation tools, making the child support program more approachable for program participants as well as improve information used by the child support program team. He believes that every opinion has value and should be heard and understands sometimes the leader must “break the tie”. Listen to learn more!

Growing Stronger: A Conversation with Janae Franklet of The Central Council of the Tlingit and Haida Indian Tribes of Alaska Oct 26, 2022

Show notes

On Location comes to you today from Anchorage, Alaska and Juneau, Alaska by way of Bend, Oregon. Tim Lightner (Alaska CSSD) hosts Janae Franklet, Tribal Child Support Manager for the Central Council of the Tlingit and Haida Indian Tribes of Alaska (CCTHITA). Listen as Janae shares how she started her career with child support, and as she talks about the Tlingit-Haida Tribal program in Alaska: who it serves, its successes, growth, and goals for the future. Janae also discusses CCTHITA’s participation with NCSEA, and her involvement with volunteering on the NCSEA Communications Committee this year.

Spotlight on the NCSEA 2022 Outstanding Leader Awardee Oct 19, 2022

Show notes

Each year, On Location features “spotlight” interviews with individuals or program teams who have made significant contributions to the child support program. We come to you today from Wisconsin, Ohio, and Illinois. In this podcast, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Agency, co-host a conversation with the NCSEA 2022 Outstanding Leader awardee, Maria Lasecki. Maria shares her career journey which we’re sure you’ll find to be most interesting, as well as her thoughts on servant leadership, and how the peer mentoring program has provided significant benefits to child support program participants. This podcast will motivate and inspire.

Changing Lives Through Mentoring Oct 12, 2022

Show notes

Coming to you from Massachusetts, Ohio and Illinois, Pat O’Donnell of YoungWilliams and Ann Durkin, Program Administrator, Stark County Job & Family Services – Child Support co-host the latest On Location podcast dedicated to professional development. Mentoring is often discussed as an important component in a person’s career journey. Today, two renowned experts in mentoring share their perspectives on mentoring, why it is so critical, what works/doesn’t and share examples of how mentoring truly does have the power to change lives. We are joined by Frank Boegemann, Training Manager of the Commonwealth of Massachusetts Department of Revenue and Valarie Nash, Deputy Executive Director, Human Resources & Support Services for Summit County (Ohio) Children’s Services. No matter where you are in your career, mentoring makes a real difference … listen to learn more.

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