NCSEA On Location

Latest Episodes:

Parenting Time Agreements: How They Impact Families in The Child Support Program Oct 05, 2022

Show notes

Today’s episode comes to you on location from California and Illinois. Pat O’Donnell of YoungWilliams is your host for this important conversation about how Parenting Time Agreements impact the child support program. Our guest is Robert Harris, Supervising Child Support Program Attorney IV for the County of San Diego Department of Child Support Services. Robert has firsthand experience with the use of parenting time agreements and the positive impacts they can have on families participating in the child support program.

The Tyranny of Urgency Sep 28, 2022

Show notes

Coming to you from Colorado and Illinois, Pat O’Donnell of YoungWilliams hosts the next in the On Location series dedicated to professional development. The focus of today’s conversation is the Tyranny of Urgency – if everything is “top priority”, how can anything be “top priority”. Sharing their expertise and experiences with us are Maureen Leif, President of Grays Peak Strategies and Liz Bullard, Senior Consultant, also of Grays Peak Strategies. If you are looking for strategies and tools to help prioritize your work life activities and your personal life activities, this podcast is for you. Maureen and Liz share best practices, first-hand experience, and resources in balancing all communications/must do’s competing for our time – how to tame the Tyranny of Urgency.

Resources:

Tony Schwarz and Catherine McCarthy, Harvard Business Review -- "Manage Your Energy, Not Your Time"

Tony Schwartz -- The Way We're Working Isn't Working

Spotlight on the NCSEA 2022 Howard G. Baldwin Memorial Scholarship Awardee Sep 21, 2022

Show notes

On Location comes to you today from Virginia, Illinois, and Ohio. Pat O’Donnell (YoungWilliams) and Ann Durkin (Job and Family Services in the Stark County, Ohio Child Support Program) co-host today’s program. They welcome Verrhonda Bullock (Virginia Division of Child Support Enforcement). Verrhonda is the Howard G. Baldwin Memorial Scholarship awardee for the 2022 NCSEA Leadership Symposium. Listen as Verrhonda shares about her career journey and the roles that she has held in the child support program and discusses the Information Exchange Planning Team in her state. Verrhonda also talks about how she will leverage the knowledge she gained while attending the 2022 NCSEA Leadership Symposium in Charlotte, North Carolina.

Spotlight on the NCSEA 2022 New Leader and Judge Ross Scholarships Awardees Sep 21, 2022

Show notes

On Location comes to you today from California, North Carolina, Illinois, and Ohio. Pat O’Donnell (YoungWilliams) and Ann Durkin (Job and Family Services in the Stark County, Ohio Child Support Program) co-host today’s program. They welcome Dori McCarty (Kings County Child Support in Hartford, California) and Bryan Suter (Catawba County DCSS, in Newton, North Carolina). Dori is the New Leader Scholarship awardee; and Brian was awarded with the Judge Ross Scholarship for the 2022 NCSEA Leadership Symposium. Listen as they share about themselves, share their insights from the 2022 Leadership Symposium in Charlotte, North Carolina and how they will use what they have learned in their respective programs and teams.

Invisible Sentence: Recognizing, Supporting and Advocating for Children of Incarcerated and Returning Parents Sep 14, 2022

Show notes

Today’s episode comes to you on location from California and North Carolina. Veronica Riley (Assistant Director, San Joaquin County Department of Child Support Services) and Tammy Pearson (YoungWilliams) co-host Melissa Radcliff, the Program Director for Our Children’s Place of Coastal Horizons in Durham, North Carolina. They discuss how communities can support children who have an incarcerated or returning from incarceration parent. They engage in a discussion about what it means for the child and their parent who’s been incarcerated and who’s now coming home. They talk about barriers to re-entry, re-establishing relationships, what the concerns are about child support, and what child support professionals should know about incarcerated parents and children of incarcerated parents.

The Power of Empathy Sep 07, 2022

Show notes

Coming to you from California and Illinois, Pat O’Donnell of YoungWilliams hosts the first in an On Location series dedicated to Professional Development. The guests for this podcast are Laura Van Buskirk, Director, Placer County, California Department of Child Support Services and Kathie Bohacek, Child Support Program Manager/Outreach Coordinator for San Joaquin County, California Department of Child Support. This podcast is dedicated to the Power of Empathy. Laura and Kathie talk about the use of empathy as a tool in our professional interactions as we all strive to be the best we can be. For more information on the Power of Empathy, watch the NCSEA Web Talk, “Empathize with Purpose” (February 2022). NCSEA members can access the web talk by logging in to their NCSEA account and visit the NCSEA Web Talk Library.

Vision, Perspectives, and Engagement: A Conversation with NCSEA Presidents—Lori Bengston and Jim Fleming Aug 31, 2022

Show notes

Coming to you from Nebraska, North Dakota and Alaska, Tim Lightner (Alaska CSSD) hosts NCSEA’s outgoing President, Lori Bengston (YoungWilliams) and incoming President, Jim Fleming (IV-D Director of North Dakota’s Child Support program). They have a conversation about their roles in the child support program, and their years of service with NCSEA. Lori talks about her challenges, achievements, and successes, as well as her greatest rewards in serving as NCSEA’s President this year. Jim discusses his theme of engagement, some of the areas of focus for this coming year and what he hopes to accomplish. They talk about the changing of NCSEA’s name to the National Child Support Engagement Association: what it means and why it is important. Listen as they share their visions and perspectives and reflect on the work that NCSEA does.

Leveling Up and Leading: Meet John Hurst Georgia’s IV-D Child Support Director Aug 24, 2022

Show notes

Coming to you from on location in Georgia and Alaska, Tim Lightner (Alaska CSSD) hosts John Hurst, the Assistant Deputy Commissioner for the Georgia Department of Human Services, Division of Child Support Services. John talks about his role in the child support program, how he got his start, and his progress up the leadership ladder. John shares some of the things he is most proud of in the Georgia program, where it’s heading and where it’s growing. Some of you may have heard John during one of this year’s Leadership Symposium’s plenaries – Level Up Leadership: Transforming Your Leadership Path in Child Support.” Now listen as he shares more of the story.

A Day in the Life of a Child Support Caseworker Aug 17, 2022

Show notes

Coming to you from on location in Austin, Texas and Wichita, Kansas, Latoyia Southall (Supervisor on the Texas Data Management Services project for MAXIMUS) hosts two caseworkers with the Department of Children and Family Services project for MAXIMUS: Jennifer Stinnett (Case Management Counselor) and Chandra Lewis (Child Support Counselor). They talk about setting up cases, establishing child support orders, and the judicial process in Sedgwick County. They discuss intergovernmental cases and the challenges that they present. Listen as they share about their roles and duties in the child support program, and a have a conversation about a day in the life of a child support caseworker.

A Conversation with ERICSA Patrick Quinn Award Winner, Lara Fors Aug 10, 2022

Show notes

Today’s episode comes to you on location from Charlottesville, Virginia and Springfield, Missouri. Mariellen Keely (Virginia Child Support) hosts and welcomes guest, Lara Fors. Lara’s a long-time child support professional, currently working as a Management Consultant with Public Knowledge. They talk about Lara’s recent award that she received at the Eastern Regional Intestate Child Support Association’s (ERICSA) conference in New Orleans: The inaugural Pat Quinn Intergovernmental Scholarship Award. They talk about Lara’s history in the program—how she got involved in it, and what it means to her.

To learn more about the Patrick Quinn memorial award and to see memoriam to Pat himself, please visit the ERICSA website at ERICSA.org.