NCSEA On Location

Latest Episodes:

The Data Doesn’t Lie: Thoughts and Implications from the National Child Support Market Research Survey Apr 12, 2023

Show notes

Coming to you on location from Virginia and California, join Emily Jernigan (California Department of Child Support Services) as she hosts Barbara Lacina Director, Virginia Child Support Enforcement) and David Kilgore (Director, California Department of Child Support Services). They have a conversation focused on the National Child Support Market Research Survey that was recently launched. Hear some of the preliminary findings that were discussed at the February 2023 NCSEA Policy Forum in Washington DC, and some thoughts about how to turn the trends around as they explore how the child support program will look in the future. Listen as they discuss barriers to delivering services, shifting from mandated referrals to “selling” the child support product, and what has to change with the program’s current philosophies.

Moving Forward: A Journey Into the Story of the Child Support Program Apr 05, 2023

Show notes

This episode comes to you on location from Maryland and Alaska. Tim Lightner (CGI) hosts today’s program where we welcome someone directly involved in the shaping of the child support program as it exists today, and who can speak to the history and progression of the program. That person is none other than Vernon Drew. Listen as they have a conversation about how the child support program came about, including some milestones, and how they impacted and influenced the child support program. Vernon addresses topics including mandatory building blocks, automation, program management, tangible benefits to a strong child support community, and the value of partnerships. Hear Vernon also share about how he got his start in child support, and his own journey in the program.

Don’t Be Shy. Apply! For the 2023 NCSEA Awards and Scholarships Mar 29, 2023

Show notes

Coming to you from Michigan, Kansas, Ohio and Illinois, join co-hosts Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Franklin County, OH Child Support) as they host Erin Frish (Michigan IV-D Director) and Monica Evans-Lombe (NCSEA Interim Executive Director). Hear from Erin and Monica as they share about themselves and their roles with NCSEA, and as they discuss the 2023 NCSEA awards nominations and scholarship applications. Learn what these are, what they include, who can submit and apply. Listen as they also discuss the approaching timelines and deadlines, and what to remember to include with your award nomination or scholarship application. Don’t Be Shy. Apply!

On Location with the Ohio No Kidding Program’s Peer Educators Mar 01, 2023

Show notes

Coming to you from Ohio, Colorado and Alaska, On Location is hosted today by Tim Lightner (CGI) and Michael Hayes (the Federal Office of Child Support Enforcement). They welcome three peer educators from the Ohio No Kidding program: Jazmin, Kyle and Chevy. They talk about what is the No Kidding program, and the federal demonstration project that it is a part of. Jazmin, Kyle and Chevy talk about key elements of responsible parenting, and what got them interested in the No Kidding program. They also have a conversation about their own experiences as young parents, and what they hope that every teen would learn from their presentations. Hear also, what they want for child support professionals to know about young parents that may need help with establishing paternity and child support.

Rounding Out and Sorting Out: An Employer Focused Conversation (Pt. 1) Feb 22, 2023

Show notes

This episode of On Location comes to you from Virginia, Illinois, California and Alaska. Join co-hosts Pat O’Donnell (YoungWilliams) and Tim Lightner (CGI Technologies and Solutions, Inc.) as they introduce a first in a series focused on engaging with one of the child support program’s important contributors: employers. Their guests today are Corri Flores (Director–Government Affairs Wage Garnishments, Compliance & Shared Services for ADP) and Sherri Grigsby (Deputy Director of the Division of Federal Systems, with the Federal Office of Child Support Enforcement). They have a conversation to help sort out and understand employers’ roles with the child support program. They discuss the history of the child support program in the United States, who it touches and who it helps. And they round out their discussion with the “how’s” and “why’s” of employer responsibilities for assisting with the child support program. If you are an employer, this discussion is tailored for you! You can also find out more information from the conversation on the OCSE website: https://www.acf.hhs.gov/css/employers.

Enhancing Professional Development with Active Listening Feb 15, 2023

Show notes

Today’s edition comes to you on location from California and Illinois. Co-hosts Pat O’Donnell (Vice President of Payment Processing for YoungWilliams) and Emily Jernigan (Regional Administrator for the CA Department of Child Support Services) host Mary Lawrence Jones (President and CEO of LTJ Executive Consulting). They bring you another episode in a series focused on honing and enhancing professional development skills. They have a conversation on active listening and the positive impact this skillset can have for child support professionals – for both speakers and listeners.

Robbie Endris Shares Her Stories in the Child Support Program Feb 15, 2023

Show notes

This week's episode comes to you from Leesville, Louisiana and Charlottesville, Virginia. Mariellen Keely (Virginia Child Support) hosts a conversation with Robbie Endris (Conduent). Listen as they chat about Robbie's career that has spanned 30-plus years, and maybe learn a little bit for ourselves about how to navigate our own child support careers. Hear what got her interested in the child support program, taking opportunities, and the roles that she has held. Listen as Robbie shares her stories.

The 2023 NCSEA Policy Forum Preview Feb 15, 2023

Show notes

On Location comes to you from New York, Wisconsin, Illinois, and Alaska. Tim Lightner (Alaska Child Support) and Pat O’Donnell (YoungWilliams) co-host today’s episode. They welcome Margo Bean (Deloitte) and Connie Chesnik (Administrator of the Division of Family and Economic Security in the Wisconsin Dept. of Children and Families), co-chairs of the 2023 NCSEA Policy Forum. They have a conversation about being tasked with this opportunity, this year’s conference theme, and the benefits of attending the Policy Forum. They also give some teasers of what to expect this year, who will be attending from The Hill, and what are the “don’t miss” events. For those traveling to D.C., they also give some suggestions of what to see while in the area, and they share some of their favorite restaurants.

Ann Marie Ruskin -- A Career Well Served Feb 01, 2023

Show notes

On today's show, Tim Lightner is joined by co-hosts Brandi Gallebo, Diane Potts and Jim Fleming. Together they have a conversation with NCSEA's Executive Director, Ann Marie Ruskin on the eve of her retirement after her outstanding service to NCSEA. She reflects on how she came to NCSEA in the beginning. She shares with us her reflections on the organization and the people she's worked with over the many years. Her service is certainly appreciated, and she will certainly by missed.

A Conversation on the OCSE Safe Access for Victims’ Economic Security (SAVES) Demonstration Grant Jan 04, 2023

Show notes

Today’s program comes to you from five states: North Carolina, New York, Oklahoma, Virginia, and Ohio. Mariellen Keely (Virginia Child Support) and Brandi Gallebo (Ohio Child Support) co-host this week's episode of On Location. They have the pleasure of meeting three of the Project Directors for the new SAVES grant. This federal demonstration grant was awarded in September 2022 to child support programs in 12 states and one tribe to support domestic violence survivors who need child support services but are unable to access them. Taylor Ashe (Virginia Child Support), Susanne Dolin (New York Child Support) and Jogeina Tharp (Oklahoma Child Support) share their hopes and concerns for their exciting five-year projects.

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