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    Government

    NCSEA On Location

    Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.

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    Copyright: © NCSEA

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    Latest Episodes:
    More Than Support: Unique Approaches to Tribal Child Support Oct 07, 2026
    Show notes

    On this week’s episode, Scott Eder (Courtland Consulting) sits down with Awendela Williams of the Penobscot Nation Child Support Agency to discuss the important role tribal child support programs play in serving families and strengthening communities. The conversation explores what makes tribal child support unique, the value of strong partnerships, the realities of working in a close-knit community, and the impact that thoughtful collaboration and kindness can have for children and families.


    Awendela Williams is a proud member of the Penobscot Nation. She has lived on the Penobscot Nation Reservation for most of her life. She has a Master’s Degree in Social Work from the University of Maine, at Orono. She has been working for the Penobscot Nation Child Support Agency for 19 years and is the PNCSA Program Coordinator.


    Whole Family Support: Why Father Engagement Benefits Every Child Sep 30, 2026
    Show notes

    On this episode of On Location, Scott Eder (Courtland Consulting) hosts Dr. Alan-Michael Graves (Senior Director of Teaching and Capacity Building with the Good Plus Foundation). Hear insights from Dr. Graves, where the discussion emphasizes training social service and child support personnel to engage fathers through a cultural and family-centered lens. Ultimately moving from adversarial practices toward collaborative systems that work with fathers to strengthen co-parenting, financial stability, and emotional involvement. This podcast explores the delicate balance between supporting the child support system and advocating for fathers' rights to ensure the ultimate well-being of children.

    If you are an NCSEA member, please also check out Dr. Graves’ article in the July, 2026 CSQ titled “The Balancing Act”. If you’re not a member, it may be the time to become a member. Please check out how to become a member at www.ncsea.org/membership.


    Classrooms, Kids, and Care: The 2026 NCSEA Innovation and Collaboration Award Sep 23, 2026
    Show notes

    What does Pete the Cat (the children’s book) and the child support program have in common? Quite a lot! On today’s edition of On Location, join Pat O’Donnell of YoungWilliams as she hosts a discussion with Stanislaus County Child Support Services Director Marissa de Almeida, Executive Operational Manager Karen Lumpkin and Operations Manager Joe Silva as they describe how they are meeting families where they are … in their children’s classrooms and building advocacy for child support services within the educational community, parents and children. Their creativity and determination to make a positive difference really shines through as they describe the impact they’ve made so far and their plans for the future of the program.


    Voices of Vision: Expanding Tribal Child Support Nationwide Sep 16, 2026
    Show notes

    Welcome back to another edition of NCSEA On Location, recorded live with hosts and guests spanning from New York to Alaska! In this episode, host Tim Lightner (Courtland Consulting) sits down with Bill Woods, President of the National Tribal Child Support Association as well as staff attorney for the Three Affiliated Tribes, and April Lauzon, President of the National Association of Tribal Child Support Directors, and Program Manager at St. Regis Mohawk Tribe in New York. Together, they discuss the crucial impact of Title IV-D tribal child support programs, highlighting how tribes exercise sovereignty to serve families and children through culturally grounded approaches. They dive into national outreach efforts and ongoing endeavors to expand IV-D tribal programs across the country. Tune in as they share their ultimate goal of broadening these life-changing services and increasing federally recognized tribal child support programs.

    Home Page - NTCSA - National Tribal Child Support AssociationHome Page - NTCSA - National Tribal Child Support Association

    National Association of Tribal Child Support Directors – National Association of Tribal Child Support DirectorsTRIBAL CHILD SUPPORT PROGRAM START-UP APPLICATION GUIDE




    Connecting Families, Building Community: Meet the NCSEA 2026 Program Awareness Awardee Sep 09, 2026
    Show notes

    In this episode of On Location, join Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County (Ohio) Child Support Enforcement Services as they host a conversation with Regina Cruise and Marquese Howard of Riverside County, CA highlighting their “year-round” focus on Child Support Awareness and Child Support Awareness Month (CSAM) outreach campaigns. Their efforts in collaboration with their sister child support agencies and their many community partners provide ongoing education and support to families regarding child support services as well as referrals to other assistive services. Their team and their program make such a positive impact within their community. Listen now for more!


    Passing the Gavel: Presidential Reflections and Priorities with Connie Chesnik and Ethan McKinney Sep 02, 2026
    Show notes

    On this episode of NCSEA On Location, hosts Tim Lightner (Courtland Consulting) and DeAnna Rice (CA Department of Child Support Services) facilitate a candid conversation centered on the passing of the gavel—the transition ofleadership from outgoing NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families) to incoming President Ethan McKinney (Vice President forBusiness Development and Corporate Strategy at Protech Solutions, Inc.). Together, Connie and Ethan reflect on their journeys within the child support community, the milestones and surprises of the past year, and the strategic vision for the year ahead.


    Leading with Heart: Honoring the 2026 Ann Marie Ruskin Awardee Dr. Trish Skophammer Aug 26, 2026
    Show notes

    Join Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Frankin County Child Support Enforcement Services) as they host today’s podcast edition. NCSEA on Location is proud to present a conversation with the 2026 Ann Marie Ruskin Child Support Leadership awardee, Dr. Trish Skophammer. During her distinguished career, Trish has dedicated her energy, time and commitment to the development of policy change recommendations which have made such a positive impact on the lives of countless families throughout the country. A tireless NCSEA volunteer, Trish leads by example, mentors aspiring leaders, and has mastered the art of being in multiple places at the same time. Listen as Trish describes her career journey, both its rewards and opportunities in the future.


    Innovation, Leadership, and Family Impact: The 2026 NCSEA Outstanding Leader Award Aug 19, 2026
    Show notes

    On this episode of On Location, Pat O’Donnell (YoungWilliams) sits down with Chris Tran (Director of the Alaska Child Support Program) to discuss a huge win: going from concept to a fully operational statewide system in under three years. Chris spotlights the incredible teamwork behind the scenes and the lasting impact this work will have on families across the state. Listen to a conversation about leadership, teamwork, and turning ambitious vision into reality.


    Briefing Capitol Hill: Bringing Child Support Priorities to D.C. Staffers Aug 12, 2026
    Show notes

    Welcome back to another edition of NCSEA On Location. Tim Lightner (Courtland Consulting) is joined today by NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families), along with Past-Presidents Charles Smith (Vice President of Business Development atGreenCourt Legal Technologies in Texas) and Jim Fleming (Director, Child Support Section at the North Dakota Department of Health and Human Services). Together, we are diving into the landmark April 1st Child Support Briefingsheld for House Ways & Means and Senate Finance committee staffers in Washington, D.C. Stay tuned as they discuss the months of planning behind the event, the key legislative priorities presented, and our guests' key takeaways from reading the room.

    To become an NCSEA individual member, visit Individual Membership | NCSEA,


    If you are an NCSEA member, you can view the NCSEA legislative proposals at Legislative-Update.June-2026.pdf.


    Driven by Passion: Insights from NCSEA’s Leadership Symposium Scholarship Awardees Aug 05, 2026
    Show notes

    On this week’s episode of On Location, join Pat O’Donnell(YoungWilliams) and Brandi Gallebo (Franklin County Child Support) as they focus on the achievements of the NCSEA Leadership Symposium Scholarship Awardees: Tamekia Hart, Leslie Mills and Danielle Noe. Each of the awardees have a truly diverse set of responsibilities which make contributions to the success of the child support program in quite different ways. Stay tuned as Tamekia describes her career transition into the child support program and how she inspires her team. Leslie describes the outstanding performance accomplished within her team and their impactful outreach efforts. Danielle shares the “secret sauce” leading to success in her team’s effectiveness in parent locate services and working intergovernmental child support cases. Their passion for excellence as well as their personal commitment shines through in these conversations.


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