NCSEA On Location

Latest Episodes:

NCSEA Connects: Forums to Further Professional Development Jun 21, 2023

Show notes

On today’s program, Tim Lightner (CGI Technologies and Solutions, Inc.) in Anchorage, Alaska welcomes NCSEA Connects co-chairs Laura Van Buskirk (Director of Placer County Department of Child Support Services) and Kathie Bohacek (Child Support Program Manager/Outreach Coordinator for the San Joaquin County Department of Child Support Services). They fill us in on what exactly is NCSEA Connects, how it got started, and their own involvement with this NCSEA member benefit. Listen as they discuss the five different affinity groups that comprise NCSEA Connects, how any NCSEA member can tap into this resource (and how to become a member if you aren’t one already). You might even hearL Laura and Kathie share something about themselves that you might not know.

If you’re interested in joining one of the NCSEA Connects affinity groups, please visit the NCSEA website at

https://www.ncsea.org/ncsea-connects/

Parentage 4 Me: Introducing the Creation of the National Parentage Website Jun 14, 2023

Show notes

This episode comes to you from Susanville, California and Anchorage, Alaska. Tim Lightner (CGI Technologies and Solutions, Inc.) hosts today’s conversation with Brandon Guitierez (California Child Support Services Division). They have a conversation and catch up with Brandon since his last appearance with On Location, and where his leadership journey has led him. Listen as they discuss the creation of the National Parentage website: how it came about, how it was created and where it was “born”. Hear about what went into its design, who was involved, and about the shift from “paternity” terminology to “parentage.” Follow Brandon as he paints a picture and provides an overview of what you will find on the National Parentage website (https://www.parentage4me.org).

Taking a Deeper Dive: A Conversation About the IRS Position on “Unauthorized” Disclosure Jun 07, 2023

Show notes

Today’s On Location comes to you from Green Bay, Wisconsin: Salem, Oregon; and Anchorage, Alaska. Tim Lightner (CGI) hosts Lisa Skenandore (VP -- Business Development at Systems and Methods, Inc.) and Kate Cooper Richardson (Director of the Oregon Child Support Program and current President of the National Council of Child Support Directors). You recently heard legislative updates from The Hill. Now take a deeper look into the Internal Revenue Service (IRS) and their February 2023 memo on “unauthorized” disclosure and no longer holding findings in abeyance. Lisa and Kate talk about the direct impact on child support vendors, and how it relates to the National Tribal Child Support Enforcement Act as it currently sits in Congress. Hear them as they discuss what is being done to address and assist -- including with NCCSD -- and the potential affects on the families we serve within the child support program.

Bringing Value and Vision: Meet NCSEA’s Executive Director, Christopher Wood May 31, 2023

Show notes

This episode of On Location comes to you from North Carolina, Michigan, and Alaska. Co-hosts Tim Lightner (CGI in Anchorage, AK), and Erin Frish (IV-D Director of the Michigan Child Support Program; and NCSEA President-Elect) welcome NCSEA’s newest addition, Executive Director Christopher Wood. Listen as they introduce Chris to our membership and have a conversation to learn more about him and his journey to NCSEA. Hear Chris talk about his experiences with associations, what sparked his interest with NCSEA and what made him apply. Hear also about what he brings to the table, his vision and what he is excited to see happen. As you listen to get introduced to Chris, be ready to introduce yourself to him at the 2023 Leadership Symposium in Anaheim, California.

News from The Hill: Updates with Tom Joseph of Paragon Government Relations May 24, 2023

Show notes

Coming to you from Washington DC and Alaska, Tim Lightner (with CGI in Anchorage, Alaska) hosts a conversation with Tom Joseph (Vice President and Managing Partner for Paragon Government Relations in DC). Learn about Tom and his leadership journey, as well as how he got involved in the child support community and child support issues. Hear what services Tom provides to NCSEA and the importance of this partnership. Listen as Tom talks about legislative updates from Capitol Hill as they relate to child support, including the IRS/FTI notice that came out in February; the Tribal Child Support Enforcement Act (S.534); the House Ways and Means Work and Welfare Subcommittee hearing titled “Welfare is Broken – Restoring Work Requirements to Lift Americans Out of Poverty”; and the Federal debt ceiling and the federal budget.

**Note: This On Location episode was recorded on Wednesday, 5/17/23 and legislation and updates may change as Congress acts.

NCSEA’s Research Committee: Collaboration to Assist Child Support Professionals Everywhere May 17, 2023

Show notes

Today’s episode comes to you today on location from Georgia, Washington, and Alaska. On today’s show, Tim Lightner (CGI) welcomes Liz Schriber (GA Dept of Human Services, Child Support Division) and Wally McClure (Ravenwings Consulting). Liz and Wally are currently serving as the co-chairs of NCSEA’s Research Committee. They talk about their own career journey and how it led them to where they are today, and how the Research Committee brings together the importance of leadership and good research, in a larger emphasis on collaboration to support the NCSEA community and child support professionals everywhere. They talk about some of the work of the Research Committee, projects from the past and what the future holds for this important work.

Check out NCSEA’s Research Topics page: https://www.ncsea.org/resources-info/research/

Making the Most of Your Meeting May 10, 2023

Show notes

Today’s show comes to you on location from Missouri and Illinois. Pat O’Donnell (YoungWilliams) welcomes Ellen Rutledge. Ellen is the Director of Professional Development at YoungWilliams, an NCSEA Board member and a co-chair of this year’s NCSEA Leadership Symposium. Today Ellen and Pat discuss the meeting heavy nature of our work and the world we live in. We’ve all seen that joke about how our last meeting could have just as well been an email. We all get frustrated with the content and the need for meetings, but it seems that over the past few years with the advent of much more remote work, meetings and their importance have only increased. Ellen has made it her mission to improve the meetings she leads and today she shares some tips and advice on how we can make the most of this necessary part of our lives.

The 2023 NCSEA Leadership Symposium Conference Preview May 02, 2023

Show notes

On today's program, Pat O'Donnell (YoungWilliams) in Chicago, Illinois welcomes Leadership Symposium co-chairs Phyllis Nance (Director, Alameda County, CA DCSS) in Oakland, California, and Ellen Rutledge (Director of Professional Development, YoungWilliams) in Jefferson City, Missouri. They share their thoughts and insights on leadership, and talk about the hot topics planned for the plenaries and breakout sessions at the conference this year. And preview some surprises and opportunities for Leadership Symposium attendees.

Leading with Heart: Elevating your Child Support Career with NCSEA U Apr 26, 2023

Show notes

On Location comes to you today from Georgia, Louisiana, Kansas, California and Alaska. Tim Lightner (CGI) hosts Ashley Dexter (Deloitte Consulting), John Hurst (Assistant Deputy Commissioner for the Georgia Department of Human Services, Division of Child Support Services), Robbie Endris (Conduent) and Laura Van Buskirk (Director, Placer County, California Department of Child Support Services). Join them for a conversation of one of NCSEA’s premier events, NCSEA U: it’s origins, it’s purpose, and its significance. Find out about the 2023 NCSEA-U at the Leadership Symposium – the dates, the curriculum and the instructors. Learn how to apply, and when applications are due. Listen as our guests share about their journey within the child support program and with NCSEA U, and even learn something personal about each!

Check out the NCSEA website for more information: https://www.ncsea.org/ncsea-u/

Increasing Payments, Efficiency and Customer Service in Intergovernmental Cases Apr 19, 2023

Show notes

Today’s podcast comes to you from Shoreline, Washington; Sacramento, California; and Charlottesville, Virginia. Mariellen Keely (VA Division of Child Support) hosts a discussion about the Section 1115 grants for the Intergovernmental Case Processing Innovation project which was awarded by the Federal Office of Child Support Enforcement (OCSE). She is joined by Alexis Ramirez (California Department of Child Support Services) and Tom Atkinson Washington Division of Child Support). They discuss what drew them into this federal demonstration grant, what were there favorite things about the project, and what their state implemented based on what they learned. They also talk about if they did their own evaluation, or involved a vendor as part of the project. Bonus: hear who is the father of a wonderful three-year old!

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