NCSEA On Location

Latest Episodes:

Engaging with OCSE Commissioner, Ms. Tanguler Gray Aug 03, 2022

Show notes

Today’s episode comes to you on location from Virginia and Nebraska. Lori Bengston (current NCSEA President, and Project Manager for YoungWilliams) welcomes friend, colleague and OCSE Commissioner, Ms. Tanguler Gray. Listen as they talk about Commissioner Gray’s transition to OCSE and Washington D.C., and hear about her passions as well as what excites her with what OCSE does in the child support program. Commissioner Gray talks about her path and journey to her role as Commissioner, including professional relationships and opportunities. She talks about the P.I.E. advancement strategy, and the three “P’s”. And the conversation doesn’t stop there!

The Psychology of Change: Being Able to Respond and Adapt Jul 27, 2022

Show notes

Today’s episode comes to you from Arizona and Virginia. Diane Potts (Director, National Strategy Team with CGI) hosts Dr. Wendy Anson, PhD (Engaged CTC). They have a conversation about the psychology of change and talk about what Dr. Anson is seeing in the workforce post-pandemic, that crosses industries. They talk about how people respond differently, including how they adapt and adjust. They discuss how a supervisor or leader in an organization responds and attempts to help their team members, and what the new healthy, workplace normal looks like.

Delaware is Changing with the Times Jul 20, 2022

Show notes

Today’s episode comes to you on location from Massachusetts, Delaware and Anchorage, Alaska. Tim Lightner (Alaska Child Support Services Division) welcomes co-host Chris Breen (Deputy Director of the Northern Region of the MA Child Support Program). Their guest is Ted Mermigos (Director of the Child Support Program in the State of Delaware). Ted talks to us today about his career in the program, and about how over the years, Delaware has changed to keep up with the times. Most recently, they’ve embraced the social media effort to increase outreach and communication with the public. You can access Delaware’s monthly Facebook Live event (The Child Support Connection) on their Facebook page: https://www.facebook.com/DelawareDCSS. And don’t forget to check out Ted’s article in the July 2022 edition of the NCSEA Child Support CommuniQue (CSQ): “Delaware is Changing with the Times”.

St. Joseph County’s Proactive Felony Non-Support Project, and the Role of Investigations in Child Support Jul 13, 2022

Show notes

Today’s episode comes to you on location from St. Joseph County, Indiana and Anchorage, Alaska. It is hosted by Tim Lightner (Alaska CSSD) who has a conversation with Ethan McKinney and David Newton, both from the Prosecuting Attorney’s Office with the St. Joseph County, Indiana Child Support Program. Ethan and David share about who they are, how they got involved in the child support program, and the roles that they have held. They speak about the Proactive Felony Non-Support Project in St. Joseph County, including how it got it’s start, the motivation behind the program, and the difference that it makes. They also talk about the importance of the role of Investigators in this project, share stories and discuss lessons learned.

Leaning In: Continuing the Conversation with Child Support Leaders Tammy Pearson and Carla West Jun 29, 2022

Show notes

Coming to you on location from North Carolina and Virginia, we are pleased to catch up with two leaders in the child support community, Tammy Pearson, the Director of Operations for YoungWilliams’ North Carolina offices, and Carla West, Senior Director for Economic Security for the North Carolina Department of Health and Human Services (DHHS), Division of Social Services. Join Mariellen Keely (Grants & Initiatives Consultant Senior, Division of Child Support, Virginia Department of Social Services) as she has a conversation with Tammy and Carla. They discuss what got them interested in the child support program, including what roles they have held and where they got their start. Listen as they share lessons learned from “leaning into” each other for a solid support network, and a further discussion from the March 21, 2022, YoungWilliams article titled “Leaning In: Carla West and Tammy Pearson Recognize Value of Supporting Each Other.”

(https://www.youngwilliams.com/leaning-carla-west-and-tammy-pearson-recognize-value-supporting-each-other)

Y’All Come to Charlotte: Get Ready to Level-Up! May 18, 2022

Show notes

This episode comes to you from Pleasanton, California; Concord, North Carolina; Raleigh, North Carolina; and Anchorage, Alaska. Tim Lightner (Alaska CSSD) hosts a conversation with the co-chairs of the 2022 Leadership Symposium: Phyllis Nance (Director, Alameda County DCSS), Linda Rhyne-McKinley (Quality and Training Supervisor, Mecklenburg County CSE) and Carla West (Sr. Director of Economic Security/State IV-D Director, NC DHHS, Div. of Social Services). Listen as they talk about how they got involved in the child support program, and with NCSEA. Hear them discuss this year’s Leadership Symposium – the planning, the location, the plenaries, and workshops –and this year’s theme of “Level-Up: Transforming Tomorrow’s Leaders.”

How Courts Responded to the Pandemic: Using Technology as a Tool Apr 27, 2022

Show notes

Today’s episode comes to you on location from Massachusetts, California, Indiana, Georgia, Maryland, and Alaska. It is hosted by Tim Lightner and Keith Lewis and the conversation is how the courts responded to the pandemic. On this important topic we welcome a wide variety of practitioners and researchers in this discussion. Joining us today are Jolie Sheppick, Susan Smith, Terri Jones, Elaine Sorensen, and Ethan McKinney. This excellent panel discusses the many creative ways that courts around the country addressed the pandemic and the changing needs of the public they serve.

Behind the Scenes of NCSEA’s Web Talks Apr 20, 2022

Show notes

This episode comes to you from the states of Georgia, Virginia, Louisiana and New Mexico. Mariellen Keely (Virginia Child Support) hosts today’s conversation, and is joined by Robbie Endris (Conduent), Shareda Morgan (GA Child Support) and Laura Galindo (CSG Government Solutions). They talk about their careers in child support, and their work on the NCSEA Web Talk committee. Listen as they share how the web talk year is planned, as well as some of their favorite web talks that are special to them. They also discuss how to get involved in NCSEA committees, whether it be this one, or others.

Neutrality in Child Support Service Delivery Apr 06, 2022

Show notes

This episode is co-hosted by Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Franklin County CSEA) and comes to you from Illinois, Ohio, and Arizona. They welcome Doreen Nicholas, who is a Survivor Engagement and Systems Change Specialist at the Arizona Coalition to End Sexual and Domestic Violence. Some of you may have heard Ms. Nicholas speak at the 2022 NCSEA Policy Forum in Washington DC. Today they discuss the importance of neutrality in child support program service delivery, particularly how that impacts domestic and sexual violence survivors. Hear about Ms. Nicholas’ career journey; and the Arizona Coalition’s mission of intervention, ending domestic and sexual violence, as well as promoting equity among all people – and how this intersects with the child support program.

Getting to Know NCSEA’s Own, Katie Kenney Mar 30, 2022

Show notes

This episode of NCSEA On Location is coming to from Norwalk, Connecticut; Columbus, Ohio; Canton, Ohio and Anchorage, Alaska. Co-hosts Tim Lightner (AK Child Support), Brandi Gallebo (Franklin County CSEA) and Ann Durkin (Stark County, Ohio Child Support) welcome NCSEA’s newest staff member, Katie Kenney, Senior Manager of Professional Development. It’s an opportunity to get to know Katie, her life experiences, and how she came to know about NCSEA. Listen to Katie’s first impressions, including her introduction to the 2022 Policy Forum, and what her roles will be going forward. Get to know some fun facts, and most of all, hear Katie’s passion and excitement as she joins NCSEA.

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