NCSEA On Location

Latest Episodes:

The Pass-Through: Flowing More Collections to the Family Oct 27, 2021

Show notes

Today’s episode is hosted by Greg Wilson (the Executive Director of the California Child Support Director’s Association and member of the NCSEA Communications Committee and Podcast Subcommittee). Greg is joined by Kathy Sokolik and Elizabeth Morgan (both of PublicKnowledge) for a second in a series about the child support pass-through. They discuss the history of the pass-through going all the way back to the 80’s; how and why it started; some of the legal and regulatory background; and how this is impacting states’ decisions on current distribution policy.

Customer Service: Lifeline to Child Support Oct 20, 2021

Show notes

On this episode, Pat O’Donnell (YoungWilliams) has a conversation with Carol Beecher (Director, Alaska Child Support Services), Lee Bjerklie (North Dakota Assistant Director for Customer Service) and Michele Cristello (Director, Massachusetts Child Support Program). They talk about how their programs provide customer service, and how government agencies experience unique challenges. They discuss how different states are delivering customer service to their participants in a time of COVID. Listen as they share their responsibilities in their current positions, and their stories of what led them to the child support program.

NCSEA’s 2021 National Emerging Leader Award Sep 29, 2021

Show notes

This episode was recorded on location in the Commonwealth of Virginia and Illinois. Pat O’Donnell (of YoungWilliams) continues her series on NCSEA’s 2021 awards, by having a conversation with Barbara Lacina (Division Director of the Commonwealth of Virginia’s Division of Child Support Enforcement) – the recipient of the 2021 NCSEA National Emerging Leader Award. They talk about recognizing Barbara’s ongoing and impactful accomplishments since being appointed to her position in January of 2020, and what it was like to take on a new responsibility as a new director during the onset of the COVID pandemic. They also discuss leadership skills that were utilized to meet critical challenges; to deliver high quality services to the families that are served across the commonwealth; and how focusing first on building relationships was key to connecting with people and to build credibility.

NCSEA’s 2021 Innovative Partnership / Collaboration Award Sep 22, 2021

Show notes

This episode was recorded on location in Illinois and Massachusetts and is hosted by Pat O’Donnell -- a long-time member of our Podcast subcommittee, and frequent host on this program. Pat welcomes Domenic Dicenso, who is the Deputy Court Administrator for the Commonwealth of Massachusetts Probate and Family Court Department. This Department was awarded the 2021 NCSEA Innovative Partnership and Collaboration Award at the recent national conference in Austin, Texas. Today we get to hear more about the program that led to this award; how it has impacted their caseload and the families that they serve; and what they hope to do in the future.

NCSEA’s 2021 Program Awareness Award Sep 15, 2021

Show notes

Join Pat O’Donnell of YoungWilliams as she has a conversation with Mariellen Keely, the Digital Marketing Project Director for the Commonwealth of Virginia’s Division of Child Support Enforcement. They talk about Virginia being the recipient of the NCSEA 2021 Program Awareness Award for #SupportVAKids: the digital marketing campaign for the Virginia Child Support Program, how the campaign was designed and what it entailed.

A New Take on the Child Support Pass-Through Payment Sep 01, 2021

Show notes

This episode comes to you from multiple locations in California and Colorado. Greg Wilson (Executive Director of the Child Support Director’s Association (CSDA in California) and NCSEA member) has a conversation with Larry Desbien (Director, Colorado Child Support Services Division) and David Kilgore (Director, California Department of Child Support Services). The talk about what is a pass-through payment and how it works—including a historical perspective. Listen as they discuss pass-through’s and what some states are doing differently to pass-through more child support collected directly on to the family.

Continuing the Leadership: An interview with NCSEA Presidents—Lisa Skenandore and Lori Bengston Aug 25, 2021

Show notes

Tim Lightner welcomes the outgoing president, Lisa Skenandore and the incoming president, Lori Bengston of the National Child Support Enforcement Association (NCSEA). From locations in Wisconsin, Nebraska and Alaska, get a chance to learn more about Lisa and Lori -- their stories of where their journeys have led them, and where they (and NCSEA) are headed. Hear also about how they got involved with NCSEA.

An Engaging Conversation with ERICSA’s Presidents Aug 18, 2021

Show notes

On Location comes to you from Indianapolis, Indiana, Lebanon, Ohio and Brooklyn, New York. Nick Palos leads a discussion with child support leaders who help shepherd the Eastern Regional Interstate Child Support Association (ERICSA): Tommy Howard (1st Assistant Prosecutor and Director of Warren County, OH Child Support Enforcement) and Mike McGuire (Deputy Prosecuting Attorney, and Division Supervisor for the Marion County, IN Child Support Division). Join them as they discuss NCSEA’s sister-organization, ERICSA: their leadership; what they strive to do; and the challenges that they have faced during their tenure.

Getting In on Incentives: Perspectives on Performance Measures Aug 11, 2021

Show notes

Coming to you from North Dakota, Michigan and Alaska, Sharon Pizzuti and Tim Lightner have an engaging conversation with Jim Fleming (IV-D Director of North Dakota’s Child Support program). Learn more about Jim Fleming: his roles in the child support community, and his perspectives on performance measures. Whether you have been in child support for the course of your career, or are new to the child support community, this is one topic that is important for all of us child professionals to have a firm understanding of.

New Research on Parenting Programs for Low-Income Fathers: A Discussion with Jay Fagan and Jessica Pearson (Part 2) Jul 28, 2021

Show notes

This is part two of our series on research into programs for low-income fathers. For this series of episodes, Tim Lightner is joined by co-host Sharon Pizzuti from Cortland Consulting and Co-chair of the NCSEA Communications Committee. Tim and Sharon speak with guests Jay Fagan (a faculty member for the School of Social Work at Temple University in Pennsylvania and Co-Director of the Fatherhood Research and Practice Network, USA) who has focused his research on fathers and fatherhood programs; and Jessica Pearson (the Founder and Director of the Center for Policy Research in Denver, Colorado, an independent, non-profit; and Co-Director of the national Fatherhood Research and Practice Network) working for the past 40 years to do research on a variety of antipoverty programs. In this episode, Sharon picks up where we left off in Part 1, and they go into more details on features of effective programs, discuss some studies dealing with engaging mothers, and talk about how agencies might partner with fatherhood programs in a more effective way. And be sure to stick around till the very end to get a discount code for ordering the book.

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