Lead with Culture

Latest Episodes:

Three Insightful Questions to Improve Efficiency and Satisfaction Nov 14, 2023

Show notes

"The questions that we ask, they change our lives. The questions that we ask ourselves and our team members changes our lives and our businesses.”

In today's episode, we're diving into how to improve your team's efficiency with three powerful questions. As leaders, it is our responsibility to help our teams grow and ensure they understand and work towards the organization's mission and vision. But dealing with people can be a challenge, which is why we need to leverage the right practices to better understand our team members and how they work.

One powerful tool for staying connected is the quarterly performance review. Listen in as we explore the three essential questions to ask during these reviews to uncover valuable insights into your team's thoughts, working styles, and potential bottlenecks. Get ready to transform your team's productivity and satisfaction as we learn how to improve efficiency.

In this episode, you’ll learn:

Schedule regular check-ins with your team members to stay connected and provide feedback
Create an environment where team members feel comfortable expressing their frustrations and concerns to lead to greater productivity and satisfaction
Encourage self-reflection and open up a dialogue about strengths and contributions with your people to help them grow

Things to listen for:

[02:34] Why you should have quarterly performance reviews

[04:40] How do you feel you add the most value to the team?

[06:25] What are three things that cause frustration in your role?

[09:30] What are your top three objectives over the next three months?

Resources:

Connect with the Host & Floyd Coaching:

The Art of Leadership: Empathy, Communication, and Culture with Scott Monty Nov 07, 2023

Show notes

In this episode, Scott Monty, an expert in leadership and communication, shares his insights on how self-awareness and empathy play a vital role in effective leadership.

Throughout the conversation we explore how leaders, whether at big brands or small businesses, face similar challenges that ultimately come down to how well they can relate to and understand people. Scott emphasizes the importance of understanding what motivates your team members, using impactful storytelling to move them, and building a strong, supportive culture within organizations. Listen in for key takeaways around strong communication and cultivating a people-centered culture.

In this episode, you’ll learn:

Understand and recognize your own strengths and weaknesses, while also empathizing with the needs and perspectives of your team members
Rather than avoiding uncomfortable conversations, address conflicts head-on - express how the conflict is affecting you and focus on finding a resolution
Stay well-informed and open to learning to become a more effective and adaptable leader

Things to listen for:

[03:23] Relating to people and understanding effective communication

[08:58] Leaders toxic lack of trust

[14:21] Gaining insight and inspiration from a diverse range of ideas

[17:53] Leaders' mistakes in communication and persuasion.

[24:34] Allowing room for "negative" emotions

[26:31] The importance of empathy, kindness, and honesty

[29:49] “Solved by walking”

Resources:

Connect with the Guest:

Scott’s Linkedin

Connect with the Host & Floyd Coaching:

Turn Busy into Blessed featuring Matthew Kelly Oct 31, 2023

Show notes

“If busy was a person, would you hang out with it every day? Of course you wouldn't!”

Feeling overwhelmed with a never-ending to-do list?

In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of many best-selling books, you’ll discover powerful strategies to prioritize, declutter your mind, and conquer the chaos.

We explore the difference between being busy and being productive, and how our mindset affects our ability to feel satisfied and accomplished in our work. Listen in for practical tips for leaders who want to take control of their calendars and focus on what truly matters, ultimately leading to a more productive and fulfilling work life.

In this episode, you’ll learn:

Take control of your tasks by writing them down and prioritizing what needs to get done immediately, what can wait, and what needs more time and attention
Recognize that being busy doesn't necessarily mean being productive and focus on accomplishing meaningful tasks that align with your goals
If you have a long-term project or a task that feels overwhelming, break it down into smaller, manageable steps

Things to listen for:

[00:59] Shifting your mindset to feel more satisfied at work.

[06:38] The prioritize and tackle approach

[13:42] How to focus on essential tasks

Resources:

Connect with the Host & Floyd Coaching:

To Promote Within or Hire Externally, That is the Question Oct 24, 2023

Show notes

“You have to be constantly growing your people. On the other hand, you have to make decisions that are based on the mission and in some ways be people blind.”

A tough question leaders often grapple with is whether to promote someone within their organization or hire external talent when a role opens up. The answer affects the business’s operation and culture, so there’s a lot hanging in the balance.

In this episode, Tony Ferraro, Senior Executive Coach at Floyd Consulting, guides you through how to arrive at an ideal answer to this nuanced question. Listen in to learn key leadership tips to help you manage significant organizational changes confidently.

In this episode, you’ll learn:

If you answer enough small questions, the answer to your big question will present itself
There’s a difference between being good at your position and being ready for a leadership position
People leaving their roles is a chance to revisit how their position fits into the business’s larger mission

Things to listen for:

[02:30] Understanding how a role fits your mission

[04:22] Why you should ignore the org chart

[08:08] The importance of topgrading

[10:06] Overcoming the biggest mistake in hiring

[13:19] Training team members to become leaders

Resources:

Connect with the Guest:

Tony Ferraro’s LinkedIn

Connect with the Host & Floyd Coaching:

Feeling Left Behind in Life? Five Ways to Get on Track Oct 17, 2023

Show notes

“When we're feeling left behind, we're focused on all the things haven't done and we forget about all the incredible things we have done.”

It’s easy to look at people who, on the outside, seem to have life figured out. They’ve got the car, the house, and the money. But believe it or not, it’s liekly they often feel like they’re lagging behind.

It’s something everyone feels, especially now that we’re all sharing snippets of our lives online.

In this episode, our host Kate Volman discusses five ways you can overcome the feeling that you’re behind in life. Listen in and discover you already have so much to be grateful for and that you deserve to celebrate the progress you’ve made.

In this episode, you’ll learn:

Your past accomplishments are proof that you’re much farther in life than you think
Writing down where you currently are and where you want to be clarifies what you have to do to realize your dreams
While there’s nothing wrong with loving and believing in your dreams, take stock of your day-to-day progress as you strive for more

Things to listen for:

[00:20] Everyone feels left behind at some point

[02:02] Creating your victory vault

[04:37] Documenting your dream life

[05:24] Identifying the gaps between today and your dream life

Resources:

Connect with the Host & Floyd Coaching:

Uncovering the Secrets to Sustainable Success in Sales with Greta Schulz, President of Schulz Business SELLutions Oct 10, 2023

Show notes

“Culture is what makes people want to be in your organization and motivates your team.”

Great teams don’t happen by accident. With over 30 years in the sales industry, Greta Schulz, President of Schulz Business SELLutions, knows what to look for in hiring a salesperson and how to nurture and coach them to become exceptional.

In this episode, Greta shares what she’s learned from her decades-worth of experience in sales about the impact of culture on a team, from shedding the common notion that great salespeople are born to having more efficient and effective sales discussions. Along the way, you’ll learn the key traits to look for when hiring talented people—and their resume doesn’t always tell you the full story.

In this episode, you’ll learn

No matter what good skills someone is born with, if they don’t practice and learn to go from good to great, they won’t be as successful as those that do
You need to look past a candidate’s resume for key characteristics to really tell if they’re a good fit for your organization
You can't motivate anybody to do anything, but you can give them an opportunity to motivate themselves

Things to listen for:

[02:53] Defining company culture

[05:08] How coaching has changed in recent years

[08:40] What makes a great salesperson

[18:21] Pain points for CEOs in hiring

[21:30] Understanding what is and isn’t in your control

[23:32] The importance of self-belief

[31:27] Why silence works in sales

Resources:

Connect with the Guest:

Greta Schulz’s LinkedIn

Connect with the Host & Floyd Coaching:

Everybody Should Write featuring Matthew Kelly Oct 03, 2023

Show notes

“Writing is one of the most powerful, fruitful, and simple expressions of generativity.”

In this episode, featuring Matthew Kelly, Founder of Floyd Consulting and author of over thirty books, we’re discussing why everyone should write - even when getting published isn’t the end goal.

The act of writing, be it journaling or jotting a hand written note to a friend, comes with an array of benefits you may not realize. Listen in to hear our host, Kate Volman, shed light on the transformative power of writing and how it can positively impact you both personally and professionally. Along the way you’ll be inspired to start a writing practice of your own that can bring clarity to your life.

In this episode, you’ll learn:

How to bring back the lost art of the handwritten letter
Why keeping a journal brings clarity to your life
What a dream book can do for your journey to achieving your dreams

Things to listen for:

[00:43] What’s wrong with “You should write a book”

[02:29] The impact of journaling

[03:13] Starting a dream book

[05:05] The therapeutic value of writing

Resources:

Connect with the Host & Floyd Coaching:

Accountability Killers and How to Overcome Them Sep 26, 2023

Show notes

“Accountability starts with you. Are you modeling these aspects of accountability that you expect from other people?”

One of the biggest pain points for leaders is their people not doing the work that is expected of them. So what’s the roadblock there, more of than not? A lack of accountability.

In this episode, Michele Marquis, Senior Executive Coach at Floyd Consulting, outlines four accountability killers and the strategies to stop practicing them. Michele highlights the love-hate relationship people have with accountability, and why it is crucial in achieving our goals. Through open dialogue and taking action based on feedback, leaders can create a culture where team members feel valued and heard. Listen in learn more about accountability, creating a positive culture, and leading by example.

Resources:

Connect with the Guest:

Michele Marquis’ LinkedIn

Connect with the Host & Floyd Coaching:

Put Your Growth Mindset to Action Sep 19, 2023

Show notes

“How intentional are you about taking action on the things that you’ve learned?”

Enriching your mind is essential to growth. But are you actually doing anything with all the knowledge you acquire? So many people feel frustrated about how, despite all the books, podcasts, and talks they’ve consumed, they’re still feeling stuck.

In this episode of Lead with Culture, Kate Volman, CEO of Floyd Consulting, poses a challenge: Take that next step. Make a move. It might be uncomfortable, but it’ll be worth it. Listen to discover how falling forward might just be what you lack in your growth journey.

In this episode, you’ll learn:

When you feel like your growth has reached a plateau, it might mean you’re avoiding taking the next step
No amount of educational content will replace real world experience
Discomfort doesn’t mean something is bad for you - to expand your comfort zone, you need to step outside of it

Things to listen for:

[02:02] Why failure is both vital and compelling

[03:36] The Dream Manager personal rating system

[04:50] Kate’s personal story of growth

[06:36] Finding areas of your life to grow in

[08:41] Kate’s challenge for you

Resources:

Connect with the Host & Floyd Coaching:

How Dream Managers Transform Organizations with Mattie Riley, Employee Engagement Coordinator at Lighthouse Behavioral Wellness Centers Sep 12, 2023

Show notes

“Helping people live their dreams is the best job.”

In this episode, we dive into the extraordinary role of a Dream Manager with guest Mattie Riley. Mattie shares her experiences and insights as a certified Dream Manager at Lighthouse Behavioral Wellness Centers, where she helps team members achieve their dreams and build a culture of passion and excitement.

With practical tips and real-life examples, this episode provides valuable inspiration for business leaders who want to empower their teams and see measurable results. Join us as we explore the power of dreaming and creating a culture where everyone thrives.

In this episode, you’ll learn:

By providing support and holding individuals accountable, they are more likely to take action towards their goals. Incorporate systems to track progress and provide encouragement along the way.
The use of tools like the rhythm of life scorecard can help team members become more self-aware and understand how different aspects of their lives are interconnected. By encouraging regular reflection, individuals can make more informed decisions and better understand their own needs and goals.
The impact of the Dream Manager program extended beyond the workplace. Encourage team members to share their experiences and learnings with family and friends, creating a ripple effect of dreaming and positive change in their personal lives as well.

Things to listen for:

[02:26] What’s surprising about being a Dream Manager

[05:41] Understanding the Rhythm of Life scorecard

[08:54] How others have achieved their dreams through the program

[10:04] Why the program accelerates dream attainment

[12:09] What dreams can do for people’s confidence

[13:56] What the Dream Manager certification program is like

[19:25] Advice for people considering becoming a Dream Manager

[20:03] The effect of dream storms

[22:32] Overcoming tragedies through the Dream Manager program

Resources:

Connect with the Host & Floyd Coaching: