Lead with Culture

Latest Episodes:

Creating Work-Life Satisfaction: Taking Control of Your Day featuring Matthew Kelly Sep 05, 2023

Show notes

“What are the next right steps that you can take towards building a deeper, more satisfied life both personally and professionally?”

In this episode, featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books, host Kate Volman dives into the much discussed concept of work-life balance.

As you listen, you'll discover why balance is a myth and satisfaction is the key to a fulfilling life. Tune in to learn how to assess your personal and professional satisfaction with a simple score, and gain practical tips for increasing satisfaction in both areas. Whether you're a business leader striving to create a positive work environment or an individual looking for ways to enhance your own life, this episode will provide valuable insights and actionable steps to help you achieve work-life satisfaction.

In this episode, you’ll learn:

By regularly assessing your satisfaction, you become more aware of where you are and can take steps to improve
Consider keeping a journal to track your feelings, activities, and thoughts related to your satisfaction score to help you gain clarity and identify areas for growth
Rather than viewing dissatisfaction as a negative experience, see it as a signal for change and improvement

Things to listen for:

[00:36] Busting the work-life balance myth

[02:18] Measuring personal and professional satisfaction

[04:23] Understanding your baseline

[06:09] Leveraging the Five Minute Journal

[08:10] Taking control of your day

Resources:

Connect with the Host & Floyd Coaching:

Challenging Assumptions About Culture Aug 29, 2023

Show notes

"Cultivating a clear culture is the only way to get a group of people together working towards a common mission.”

In this episode, Tony Ferraro, Senior Executive Coach at Floyd Consulting, joins us to challenge the premise of culture and how it impacts success through the lens of a professional football coach’s winning leadership strategy.

Listen in as we explore how Deion Sanders’s ability to challenge conventional definitions of culture allowed him to recruit and coach a team of winners. Along the way, you’ll rediscover the fundamentals of building a championship team as we discuss the importance of aligning people's attitudes with the desired culture.

In this episode, you’ll learn:

When faced with questions or assumptions about culture, challenge them to ensure that you're approaching the topic with an open mind and understanding
Understand that culture is not just about perks, but it encompasses the systems, expectations, behaviors, and beliefs that shape an organization's mission and how people feel when working towards it
Having a clear mission and goal is crucial for creating a winning culture. Ensure that everyone on your team is aligned and working towards a common objective

Things to listen for:

[02:57] Challenging assumptions to form culture

[08:27] Deion Sanders’s winning mindset

[09:43] Communicating clearly and avoiding assumptions

[19:24] The power of analytics and data for performance measurement

[21:52] Being a coach vs a manager

[26:15] How to expand your horizons by consuming diverse content

Resources:

Connect with the Guest:

Tony Ferraro’s LinkedIn

Connect with the Host & Floyd Coaching:

Coaching with Kate on Ignoring the Opinion of Others Aug 22, 2023

Show notes

“We have to believe in our dreams so much that other people's opinions become irrelevant.”

One of the biggest obstacles that holds us back in our leadership journey is caring too much about what others think. We've all been there, worrying about how our decisions will be perceived or fearing criticism from others. We want to inspire you to break free from this mindset and embrace the confidence to pursue your dreams.

In this episode, we'll explore three powerful ways to stop caring what others think and start living life on your own terms. Listen in if you're ready to unleash your full potential and create the impact you've always dreamed of.

In this episode, you’ll learn:

When you are confident in what you are pursuing, other people's opinions become irrelevant
The fear of judgment or criticism from others is often unwarranted because most people are too preoccupied with their own priorities to pay extensive attention to what you are doing
Seek out a supportive network of dreamers and doers who understand the challenges and obstacles that come with pursuing your dreams

Things to listen for:

[01:03] Tips for not caring what others think

[03:23] Focusing on your own dreams and ignoring critics

[07:03] Chasing your dreams and investing in your personal growth

Resources:

Connect with the Host & Floyd Coaching:

How to Eliminate the Expectations Gap featuring Matthew Kelly Aug 15, 2023

Show notes

“The hardest expectations to manage are the ones you don't know about.”

In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books, we dive deep into an essential principle of building a dynamic culture. Join us as we explore the power of clear expectations and the impact they have on your ability to coach and engage your team.

As business leaders, we often face challenges when it comes to effectively coaching our people. How do we know what actions to take? How can we improve our ability to guide and inspire? The answer lies in the often-overlooked practice of setting and communicating clear expectations.

Discover how a lack of expectations can create an "expectations gap" that undermines trust, breeds frustration, and limits growth. Learn the art of clarifying expectations in your relationships, both in the workplace and at home. Understand why leaders must ensure that their team knows what is expected of them, fostering a more harmonious and productive environment.

Tune in now and unlock the secrets to becoming a better leader, as we lead with culture and build stronger, more impactful organizations.

In this episode, you’ll learn:

By letting people know what you expect from them, you can avoid the dreaded expectations gap that leads to disappointment and frustration
Whether it's through conversations or written documentation, be clear about what is expected to reduce anxiety and stress among your team
Instead of micromanaging every process, concentrate on the end result to allow your team the freedom to showcase their skills and creativity

Things to listen for:

[01:03] The fifth immutable principle of a dynamic culture

[05:29] The hardest expectations to manage

[07:48] Reducing anxiety and stress through clarity

[08:33] Focusing on the outcome not the details

Resources:

Connect with the Host & Floyd Coaching:

It Doesn’t Have to be Lonely at the Top with Jessica Pfau, CEO of Lighthouse Behavioral Wellness Center Aug 08, 2023

Show notes

“When the leader gets better, everyone else gets better too.”

When the pandemic hit, it threw Jessica Pfau, CEO of Lighthouse Behavioral Wellness Centers, for a loop like so many of us. The problem was that she didn’t know who to approach with her problems; her husband didn’t understand the context, and her employees looked to her to direct the company. That’s where a coach helped.

In this episode, she talks about why leaders need that third-party perspective that only coaches can offer. Along the way, you’ll learn how coaches help employees value their work more and remind you to focus on the things that are essential to you.

In this episode, you’ll learn

Coaches provide an objective perspective that leaders will find invaluable to make better decisions
When leaders get better, the company gets better too
Coaches guide you but they’re also on the sidelines cheering for you

Things to listen for:

[4:50] The value of 1:1 coaching sessions

[6:00] What makes a coach’s objectivity so important

[9:40] Dealing with tough questions as a leader

[12:16] The safe space coaches provide

[16:51] Reminding yourself of your dreams

[22:05] Measuring the ROI of coaching

Resources:

Connect with the Guest:

Jessica’s LinkedIn

Connect with the Host & Floyd Coaching:

Refreshing Your Mission, Vision, and Values Aug 01, 2023

Show notes

Customers will never love a company until the employees love it first. - Simon Sinek

For many companies, their mission, vision, and values are nice things to write on the wall to let customers know their business has direction and culture. But if your team members don’t believe in them—or even remember them—how will your clients?

In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, walks through key questions you should answer to write more impactful and memorable mission, vision, and value statements. Listen in for strategic action items you can implement today to refresh and refine the foundational ideas that drive your business and its people.

In this episode, you’ll learn:

Your vision should be aspirational. What’s your ultimate dream for your company?
Your mission should be inspirational. What are steps you can do today to achieve your vision of the future?
Your values permeate everything you do. What behaviors do you expect your employees to always exhibit?

Things to listen for:

[3:26] Why mission, vision, and values are more than “nice-to-haves”

[5:24] How to refresh your vision

[8:42] How to refresh your mission

[16:00] How to refresh your values

[18:57] Selecting a handful of company values

Resources:

Connect with the Guest:

Michele Marquis’ LinkedIn

Connect with the Host & Floyd Coaching:

Winning Teams Lead to Winning Companies with Brian Hess, President and CEO of The Pavement Group Jul 25, 2023

Show notes

“When you plug winners into an organization, it’s impossible to lose.”

Your company culture isn’t just a side-effect of your day-to-day processes. It’s something you can begin developing starting with your first hire.

Brian Hess, President and CEO of The Pavement Group, has proved that with the company he's built. If you want your business to succeed, you need to create a company culture that attracts the best of the best.

In this episode, he talks about how intentional he is about building a team of winners, building a strong and supportive culture, and valuable leadership lessons he’s learned leading a large business. Along the way, you’ll learn how important it is to understand how employees want to be coached and why hiring problems are actually marketing problems.

In this episode, you’ll learn:

Work can be fulfilling and enjoyable for you and your kids, as long as there’s a positive and encouraging culture to support it
The best of the best want to grow so if you want them to work for your company, focus on helping them in their growth
Understand how your employees want to be coached so you can respond to their needs and unlock their best performances

Resources:

Connect with the Guest:

Connect with the Host & Floyd Coaching:

10 Steps to Becoming a Coaching Leader featuring Matthew Kelly Jul 18, 2023

Show notes

“Coaching is the future of leading people.”

In this episode, we’re featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books. Listen in as Matthew shares his ten steps to becoming a coaching leader and emphasizes the importance of reflection in identifying the steps that resonate with you the most.

Along the way, we will do a deep dive on the significance of preparation for having difficult conversations and giving intentional feedback to foster employee growth. Tune in to gain a deeper understanding on how to cultivate positive work environments and become a better leader.

In this episode, you’ll learn:

Communication is key, prepare for difficult conversations and give intentional feedback to help your employees grow
Work towards creating a coaching culture where coaching becomes a natural and celebrated part of everyday work
Encourage and uplift your team members, creating an environment where they feel supported and valued in their personal and professional growth

Things to listen for:

[01:25] The impact of a coaching culture

[02:42] 10 steps to becoming a coaching leader

[10:08] Preparing to have difficult conversations

[11:35] The power of encouragement and support

Resources:

Connect with the Host & Floyd Coaching:

Achieving “Impossible” Goals One Day at a Time with Heather Younkman, Tribal Member Benefit Administrator at NHBP Jul 11, 2023

Show notes

“If anybody talks to you about Dream Manager, embrace it because it will change your life.”

Achieving your dreams is a lifelong endeavor and the hope and joy the journey brings a person is priceless. Heather Younkman, Tribal Member Benefit Administrator at the Nottawaseppi Huron Band of the Potawatomi (NHBP), recently came to understand that.

After deciding to finally make time for herself, Heather was able to achieve some of her biggest dreams and now she’s helping others go after goals they had thought were impossible to achieve. Listen in to be inspired by her story and to gain insight on how coaching helps people invest in themselves so they can continue to grow alongside their organizations.

In this episode, you’ll learn:

It’s never too late to work towards your dreams
Work/life integration is possible and the Dream Manager program can provide the balance people need to focus on their personal lives
Instead of making excuses, make time to invest in yourself

Things to listen for:

[6:04] Life before and after being in the Dream Manager program

[7:26] The core of the Dream Manager program

[13:11] How both individuals and businesses benefit from the program

[13:50] Why leaders need happy teams

[15:31] How Dream Managers and coaches help you invest in yourself

Resources:

Connect with the Guest:

Heather Younkman’s LinkedIn

Connect with the Host & Floyd Coaching:

The Real Impact of Coaching on Your Culture with Alex Sharpe, President and CEO of Signature Travel Network Jul 04, 2023

Show notes

“When your people know that you care about them and their development that says a lot about who you are and the kind of company you're trying to build.”

Alex Sharpe, President and CEO of Signature Travel Network, was able to grow his business by 75% during the COVID-19 pandemic. How? By serving others first. That philosophy not only helped the company thrive in a time when no one was traveling, but also cultivated a workplace that was one of the best in the state.

In this episode, Alex highlights the impact that serving his clients and employees first had on the culture of the business. Along the way, you’ll learn how coaching has helped Alex as a leader and how he measures the ROI of coaching.

In this episode, you’ll learn:

Put the needs of others—whether it's your business, team, or loved ones—before yours and everything else will take care of itself
Lean into coaching to act as the sounding board leaders need to clear their mind and separate bad ideas from good ones
Empower your employees to allow them to better serve you in an enriching, collaborative way

Things to listen for:

[4:27] Leadership lessons from the time of COVID

[12:36] How coaches benefit businesses and leaders

[16:43] The lasting impact of a positive culture

[17:54] Measuring the ROI of coaching

[25:08] Advice for leaders who have never tried coaching

Resources:

Connect with the Guest: