Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
Kiera's talking shop and eating cake pops! (You'll have to listen to this episode to catch that joke…) In this solo episode, Kiera talks about increasing your case acceptance with a different spin: Actually being interested in other people.
Do you work too hard on being interesting instead of being interested in other people? Kiera offers advice on how to improve relationships with your patients on an individual basis. It's all about the power of understanding and the power of listening, folks!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
The fabulous road warrior Tiffanie is back on the podcast, this time to talk with Kiera about respecting people's time. Is your back office out of sync? Are patients running over their allotted times? If someone needs an emergency visit, are you pushing everyone else back?
It's time to face the facts of how catering to one single emergency patient is affecting your entire day for the worse. If you want to build trust and good relationships with your patients, running over their time slots is NOT the way to go. Tiffanie and Kiera discuss how to provide the best experience possible in a timely and efficient manner and what to do when someone calls with a last-minute request.
DAT takeaways:
Game plan the day in your morning huddle
Aspire to give VIP treatment to all patients
Whistle a different tune
Episode resources:
Reach out to Kiera & Tiff
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
It's a crossover episode! Kiera joins Anne Duffy over at the Just DeW It podcast to talk about empowered women in the dental industry, the power of competition, and the highs and lows of team coaching. Both DeW and DAT are women-led organizations/businesses that have experienced great success, and this episode shares pieces of that.
Kiera talks about her experience as a go-getter both personally and in dentistry and how that translates to pushing yourself to the next limit. Listen to this episode to discover what drives you!
Episode resources:
Listen to the Just DeW It podcast
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Joining the show again is Dr. Jenny Perna! This round, Kiera discusses with Dr. Perna leading others without the formal title of a leadership position. They both share their own examples of letting go of egos and ways they've inspired others.
Regardless of your role, you can choose to lead and inspire and motivate others. Some people are natural leaders; other natural followers, and both are okay to be. Being the leader doesn't always mean being the good guy.
Let Kiera and Dr. Perna inspire the leader in you!
Episode resources:
Follow Dr. Perna on Instagram
Listen to episode #261: Associate to Owner, Taking the Leap
Listen to episode #320: Plans Derailed? Here's What to Do.
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
It's time for a tactical practical! Kiera has more tips for all you wannabe word ninjas out there, this time on the right questions to ask and how to ask them. If you want to be the best dental professional you can be, incorporating the right one or two words into how you're interacting with your patients will go a long way.
Bonus! At the end of this episode is a challenge for you to share with all your team members!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Kiera is featured on The Biz Call podcast with Rob Frankel! This quick episode is a great dive into the who, what, when, and why of the Dental A-Team. Remember, we're here to provide a full team approach to positively impact the world of dental. We believe we're in the best industry and seek to help others grow.
Episode resources:
Connect with Rob Frankel
Tune into The Biz Call podcast
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
It's time to organize your life … with Tiffanie and Kiera! These two haven't been as smart with their time lately, so a podcast episode dedicated to block scheduling and power hours was called for.
What is block scheduling, and how can you incorporate it into your practice? Kiera and Tiffanie share what that looks like. It's important to know your personal limitations and to be okay with them. Key takeaways from this episode:
Block in your admin time and hold the block
Consider the different pieces that need to be addressed and schedule them in during your power hour
Incorporate block scheduling into your practice
If you're not scheduling items, they're not going to get done (at least as fast as they need to).
Organization awaits with the pressing of play!
Episode resources:
Reach out to Kiera & Tiff
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
The ebb and flow in our lives and businesses is inevitable, and Kiera's had some challenging bumps in the road lately. But the struggles allowed her to reset her priorities and understand that people are the greatest asset of the Dental A-Team.
Join Kiera as she shares her latest journey through leadership, what her blind spots were, and the lessons she's learned.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Kiera is a guest on Dr. Len Tau's Raving Patients podcast! Together, the dental duo covers a broad swatch of important topics for your office, including…
The 5-minute new patient phone call (download the form here!)
How to measure and increase case acceptance
Handling out-of-network insurance conversations
So what's the result of implementing these tiny little actions in your practice? Loyal patients and confident dental staff. It's a win-win!
There's also a fun game of Would You Rather at the end!
Episode resources:
Tune into Raving Patients Podcast
Learn more about Dr. Len Tau
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Austin Hair of the Commercial Real Estate Secrets podcast joins the DAT gang in this episode! Austin talks with Kiera about identifying the best situations for dental practices in terms of location, location, location. If you're wanting to buy a practice soon or someday, or move to a new spot, this conversation will cover a lot of your most frequently asked questions like what to consider in seeking a spot, buying now or sitting and holding, and buying versus renting your own location.
There's also a discussion about spending capital or growing your business.
So many questions, so many answers!
Episode resources:
Listen to Austin's previous DAT podcast episode
Check out Commercial Real Estate Secrets
Reach out to Kiera
Subscribe to The Dental A-Team podcast
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