Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
Have you fallen into the trap of perceived practice values? Brian Hanks joins Kiera and the Dental A-Team to bust some myths about buying and selling dental practices, and explain how each person in your office can contribute to a higher valued practice.
Too often values of practices center around collections and misconceptions about equipment. Listen to this episode to learn what numbers buyers and sellers should ACTUALLY be focused on in practices.
Brian provides tangible takeaways you absolutely cannot miss.
Episode resources:
Tune into the Practice Purchased podcast
Read How to Buy a Dental Practice
Read Selling Your Dental Practice
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
A hearty welcome to Brittany Stone, the Dental A-Team's newest consultant! In this episode, Brittany and Kiera chat leadership, an ever-hot topic. Specifically, the duo talks about identifying and finding leaders among your team and giving them opportunities to grow.
The specifics:
How to find different types of leaders — FYI, you don't have to be outgoing to be a good leader
How to execute leadership strategies with these potentials
And what to do if that potential leader falls short
More on Brittany:
I have spent my life in and around the dental field. Raised by a dental assistant, my training started young and my journey in dentistry continues as I strive to help teams realize their dreams!
Working in dentistry for over 15 years, I have had the opportunity to work in a variety of structures from small to large and private practice to dental support organizations. I have learned how the organization and management of an office impact the lives of each team member and patient. I have studied healthcare administration while working most positions in a dental office including hygiene lead, coach, and office manager. This helps me bring an understanding of driving value and patient care to help dental teams cultivate a fulfilling work environment.
Episode resources:
Reach out to Kiera and Brittany
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Kiera is joined by Dr. Jenny Perna to discuss steps associate doctors can take to be A+ — three specific steps, in fact, to get you there.
Be a leader (listen to episode 367 to hear Dr. Perna's thoughts on leadership without a title)
Think like an owner (learn more about the business side!)
Advance your skill (do right by your patients and seek out continuing education)
Taking these tasks on separates the wheat from the chaff, showing who is truly committed to the practice of dentistry. Dr. Perna also shares the benefits she's seen in her own life from functioning as a rockstar associate.
Episode resources:
Follow Dr. Perna on Instagram
Listen to episode #367: How to Lead Without a Title
Listen to episode #320: Plans Derailed? Here's What to Do.
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
It's been a minute since Ashley Keith was on the podcast, but boy are we glad she's back! Ashley wears many, many hats as chief operating officer for Keith + Associates Dentistry, and she shares pearls of wisdom today on the following topics:
Creating new efficiencies in your practice
Changing energy and how to do it
Juggling the ideas of a visionary dentist
This episode will have you fired up to prioritize projects that'll move your practice forward in the best way possible.
Episode resources:
Listen to episode 265: How to Solve Problems FOREVER
Listen to episode 162: Dental Assistant Mix-Up
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Jeffrey Shaw is once again on the podcast, this time to talk about his book, The Self-Employed Life! Kiera and Jeffrey run through highlights of the book, including what success really means, how team members can gain value from learning about self-employment, and business evolution versus a pivot.
Jeffrey also shares the three elements that need to be healthy and thriving in order to maintain an ideal business ecosystem:
Personal development
Business strategies
Daily habits to create sustainability
As always, Jeffrey brings his A-game on the podcast, and this episode is no different — it'll have you full of motivation and inspiration by the end of it.
Episode resources:
Buy The Self-Employed Life book
Tune into The Self Employed Life Podcast
Listen to episode 352: The Benefits of Being Business Intrigued
Listen to episode 375: Self Employment: Foolproof Ideas for Success
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
The fabulous Mary Pat Knight, author, speaker, coach, and "student of life," joins the podcast! Alongside Kiera, Mary Pat shares her thoughts on human development and its role in leadership. We all experience the highs and lows of life, professionally and personally; Mary Pat encourages reinvention to progress toward your best self.
This episode also includes topics such as…
The drama triangle
Sharing responsibility with coworkers
Delegating and elevating
Is your office seeking a guiding hand to inspire better leadership styles? Don't forget that the Dental A-Team can help you with that! We cater our methods directly to your practice. Join the gang today.
Episode resources:
Read The Humanized Leader by Mary Pat Knight
Connect with Mary Pat by email or on LinkedIn
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Is your practice coming up on its hygiene cycle, where routine care is jam-packing the schedule? Kiera and Tiffanie trade tips on how offices can spread out the love of busy times so September, October, and November aren't so empty.
Tiffanie shares specific items to add to your to-do list:
Hit up your recare and reactivation lists
What verbiage to use to get patients to actually call you back
How many calls are normal for your practice to make to those recare/reactivation folks
How offices with not as many hygiene spots can manage
This episode will not only help you be more prepared for the goings-on in your practice TODAY, but also in the FUTURE!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Did you know the right hand-off can efficiently shorten up doctor's time in an exam? This concept blows the idea that time equates value right out of the water. Kiera shares the ICRP hand-off to shorten those exam times.
I: Introduce doctor
C: Compliment patient
R: Recap the treatment
P: Personalize
Navigate these four easy steps right and doctor is ready to dive in! By educating your practice's clinical team to co-diagnose with the doctor simplifies everyone's time (and bonus! Makes the patient feel good).
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Ah, the forever art of delegation. If you think you've mastered this, think again! In this episode, Kiera talks why we so often avoid delegating, how to know what to delegate, and how to delegate in the first place.
This practice will build trust within your office, and build people up! Action items coming out of this episode:
Make a list of all the tasks you have
Delegate three tasks that can truly be passed on to another person
Have your entire team do steps one and two!
Give people the opportunity to thrive and watch them work their magic.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
This one's for all the system folks out there! Heck, it's for the non-system folks, too, because Kiera's here to share how to start getting your practice organized!
First, know that the Dental A-Team has created a 12 Systems Comprehensive Success Cycle, aka the systems we think are MOST important to get established in your office! The 12 systems are as follows ...
Company goals
KPIs
Billing
Operations manual
Scheduling
Patient flow
Treatment planning
Marketing
Hygiene
Meetings
Office manager/HR
Communication and morale
Gotta love 12-step programs, right? Well, here are five we recommend starting off with when building systems:
Hand-offs (see our NDTR cheat sheet)
Tracking (here's a sample scorecard)
End-of-day checklists (a DAT-approved example)
Hiring
Billing
Establishing systems will turn your practice into a fully functioning one, so get started today!
Episode resources:
Reach out to Kiera
See our 12 Systems Comprehensive Success Cycle
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
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