Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
Are you like Kiera, who sometimes struggles to see the return on investment of relationships with others?
Or are you like Tiff, who thrives on friendships?
Today's episode has the pair sharing their experiences of communicating with others, including how an investment in other people is actually an investment in your business, what having a solid relationship actually means, and a month-long challenge for your team to take on!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Are there any problems in your practice? Even the most fine-tuned practices have them, so we know your answer. In this episode of the Dental A-Team podcast, Kiera shares how your team can work together to solve problems: It's the yes, and? principle! No matter how crazy people's ideas might be, the yes, and principle inspires team members to contribute, to be excited, and to be creative.
Listen to this episode to hear Kiera's own experience with the phrase, and how/when your practice should utilize it.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Welcome to Zach Scott, the Dental A-Team's newest employee! Zach is part of the sales and customer success team, and shares his mindset about leadership and growing others with Kiera. You'll learn all about Zach and his background, how he manages his expectations of others, and how to not resent other people.
We're so excited to have Zach on board and know you'll love meeting him!
About Zach: I have been working in sales and sales management for over 9 years and I am extremely excited to be part of the Dental A-Team family! I grew up on a cattle ranch in Arkansas where I was taught that problem solvers rule the world and with enough creativity, ingenuity and maybe a little bit of duct tape, you can solve about anything. I have recently moved to Las Vegas, Nevada. The move has been great and I can't wait to see what hiking activities are around as well as look into travel opportunities through the McCarran airport. Anyway, the great news about this is you can learn a little about me while I get to help clients, like you, solve critical problems for your business every day.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
It's tee-time! Not for golfers, but for doctors! This episode is a dive into teeing up doctor treatment. By mastering this practice, you're creating less stress for your team AND improving your patient experience. In fact, teeing up things for doc gets your patients more likely to accept treatment!
Kiera explains how to get everyone on the same page of "what would doctor do?" She also talks about the SEVEN different times your patient will hear about his or her treatment.
Tee things up right and everyone's life will be easier.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
This episode is about YOU as a person, and balancing out your mind. Within your inevitably super busy life, Kiera encourages you to allow yourself quiet, thinking time each week. Taking 30 minutes each week where you put your phone away and focus on grounding yourself will help build your brain! Some of Kiera's best ideas have come in the quiet hours.
This idea is for all of us, owners, employees, individuals. We can't wait to hear what you come up with as you build up your brainpower and center yourself.
Episode resources:
Reach out to Kiera
Listen to episode 402: Three to Thrive
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
We're talkin' traction! That's right, the famed traction meetings are the topic of this episode. Remember: Traction meetings help reduce overhead, turn higher production goals, organize the practice, and gets the employees' buy-in.
Kiera talks out what goes into a traction meeting and how your office, big or small, can start implementing these meetings.
Your steps to get your team rowing and growing in the same direction:
Establish traction meetings
Set quarterly goals
Read Traction: Get a Grip On Your Business
Create your why (listen to episode 402!)
Episode resources:
Reach out to Kiera
Listen to episode 402: Three to Thrive
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
This episode is all things x-rays and how great they can really be. Kiera breaks down x-rays by department — front office, hygienists, and doctors. And speaking of doctors, don't be afraid to get the best x-ray possible from your team members!
Have your own tips on getting that perfect x-ray? Share it with us at hello@thedentalateam.com.
Episode resources:
Reach out to Kiera
Listen to episode 402: Three to Thrive
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Hello and welcome (or welcome back) to all Dental A-Team podcast listeners! In this episode, Kiera takes a moment to reintroduce herself to everyone, sharing her journey through the dental world and how it wove in and out, for better or worse, of her personal life.
The Dental A-Team's origin story is part of Kiera's journey to positively impact the world of dentistry, to help people see what their potential is. Listen up for the best kind of history lesson out there!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Continuing education isn't just something Kiera is preaching — she's actually practicing it, too. She recently went to a CE event and learned some valuable information when it comes to setting action items (personally or professionally). The name of the game? Three to thrive.
When you're listing out to-dos for your practice, fine-tune the musts; what must you absolutely get done in the coming months? Then, write why and set a deadline.
By giving yourself a reason and a deadline, you're taking accountability one step further. And who doesn't want to be accountable?
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself:
What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern?
What companies have the type of experience you want your patients to have? The Dental A-Team's model companies are, for example, Disneyland, Amazon, Apple, and Google.
What would mimicking those companies' experiences feel like in your practice?
How can you ensure that every team member provides the same experience?
Once these questions are answered, you can roll your practice's vibe into your social media and other marketing efforts.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
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