Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
Kiera's got the goods: It's time for a book club episode! Check out the books below to find inspiration for your life, personally and professionally.
The Road Less Stupid by Keith Cunningham
Sometimes You Win, Sometimes You Learn by John C. Maxwell
The Five Dysfunctions of a Team by Patrick Lencioni
Why Your Marketing is Killing Your Business by Minal Sampat
The Happiness Advantage by Shawn Anchor
Who: The Method for Hiring by Geoff Smart
Comparisonitis by Melissa Ambrosini
10% Happier by Dan Harris
The 7 ½ Deaths of Evelyn Hardcastle by Stuart Turton
The Power of Nice by Linda Kaplan Thaler and Robin Koval
Outliers by Malcolm Gladwell
Multipliers by Greg McKeown and Liz Wiseman
Boundaries by Henry Cloud and John Townsend
Your Next Five Moves by Greg Dinkin and Patrick Bet-David
Breaking the Habit of Being Yourself by Dr. Joe Dispenza
Have your own book recommendations for Kiera? Shoot her an email: hello@thedentalateam.com.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Listen to past book club episodes:
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Tiff is here! She joins Kiera to talk about an incredible important topic: weekly meetings. Now stick with us — we know this isn't the funnest topic, but these meetings are so important, and provide a really great way to keep your team on track.
First, Kiera walks through the different meetings your team should be having:
Daily morning huddle (listen to our most recent episode on this!)
Weekly leadership team meetings
Bi-weekly or monthly department meetings
Monthly full team meetings
Then, Tiff pulls out the key pieces: Keeping the meetings consistent, what the most important part of each meeting is, and what you should absolutely NOT leave these meetings without doing.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Listen to episode 428: Are Your Morning Huddles "Womp-Womp-Womp"?
Become Dental A-Team Platinum!
Review the podcast on iTunes
Kiera is giving you permission not to enjoy being a business owner or a team member all the time. Yup, you're dealing with the ebbs and flows of being a working human — the entrepreneurial pattern! But Kiera also has a solution to your bad situation which will help you love your job longer before getting to those downward swings:
Look for patterns
Identify them
Take massive action
Have a brain dump
Find someone to look outside your situation
It's important to give yourself space when these emotions arise, and know that it's normal. Kiera just had her own challenging week to endure, but she's back on top! You can be, too.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Tiffany Trader joins Kiera on the podcast to talk about the benefits of a solid morning huddle. The pair discusses how a proper huddle can …
Help your team meet numbers each day, month, quarter, and year
Get your team back on track when goals are falling short
Not be monotonous for the attendees
You know that Tiff and Kiera are always offering up golden information to improve your practice, and this episode is no exception. Putting the right ingredients into your morning huddle will slingshot your day forward in the best way!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Guess what time it is? It's end-of-year benefit time! Meaning you need to start blasting your practice's benefit programs. Kiera describes exactly how your office can touch base with patients (letters, emails, fliers), when and how to inactivate patients, and why end-of-year benefits are so important. Hint: You get more production and more patients.
Maximize those efforts to get your patients the best bang for their buck.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Podcast listeners, meet Dana; Dana, meet podcast listeners!
Dana is the Dental A-Team's newest traveling consultant, and she's here to talk about her favorite systems to implement in offices … specifically treatment tracking! Dana and Kiera chat about the best process for treatment tracking, plus how to get team members excited about it. The takeaways:
Get buy-in from the team
Track things manually
Tie it to the bigger picture
Treatment tracking is a long-game effort that's totally worth it. Start tracking things today!
Episode resources:
Reach out to Dana and Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Interested in getting higher case acceptance and having smoother exams? Co-diagnosing is your way to go. Kiera shares how hygienists can tee up treatment using the same lingo doc might, all using doctor's guiding methods.
Simply follow the steps Kiera suggests in this episode and do it consistently for about a month. Then, voila! Your patients are warmed up perfectly for doctor to come in and close.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
It's a quick episode today, but an important one. Kiera reminds listeners to not forget the people who made you great. Yes, you took risks and became successful, but a lot of people along the way who made that possible for you.
Write down a list of names of people who've pushed you forward.
Pick two or three names off that list and write them thank-you notes.
Be willing to have hard conversations with the challenging folks in your life.
At the Dental A-Team, we're here to make your office more organized and on track, but we also want you to remember who you are. The greatest secret to success is humility.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Do you need help somewhere in your life? It's definitely okay to admit it — we all do! In this episode, Kiera encourages you and your teammates to ask for help from each other! Believe it or not, you're missing opportunities when you're not asking.
Part two of the episode is about flipping the script on downtime and using it to launch yourself toward success! Build in mental health days each month, and use them to better yourself!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
We've said it before and we'll say it again: This is the BEST way to get your patient to say yes to fluoride! Kiera once again shares the best lingo for the job, but she first sets the stage by addressing two points:
Do you believe in fluoride?
Are you wary of the cost?
Now it's time to hear what to say and how to say it. Listen to this episode to hear how, and know that offering fluoride is the most proactive thing you can EVER do for your patients!
(Not a fluoride believer? That's okay, we still love you!)
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