Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
We could all use more yeses in our lives, right? And definitely from our patients! Kiera shares some tips that'll boost how often your patients are saying yes to treatments.
First, record your treatment coordinators' pan presentations. Then …
Listen back to them as a group, looking for areas of success and improvement
Confirm the NDTR hand-off
Schedule first
Give time for questions
Kiera also suggests ideas to overcome common excuses (both for yourself and the patient). These are tiny actions that'll have big positives IF you implement them now.
Episode resources:
Listen to a related podcast: #161, Assume the Yes!
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
A listener recently wrote to the Dental A-Team podcast, curious about stopping the complaining among dental assistants. This is a VERY common problem in practices, and luckily, it's pretty straight forward to fix.
Kiera shares ideas for self reflection as a leader (what standards are you tolerating to take hold in your business?), how to respond to a complaint, and communicating over confronting.
Being direct is scary, but it's the most efficient form of communication in a practice like this. If you tolerate complaints, complaints will happen. This episode will help you tolerate only the best leadership standards.
Episode resources:
Listen to a related podcast: #232, Stop Tolerating Inefficiencies
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
It's time for some time efficiency hacks on the Dental A-Team podcast! Kiera walks listeners through the process she uses to plan out her weeks, turning her schedule into a proactive rather than a reactive one.
The perks of working with the DAT is that we help you clear out the clutter, and this episode provides a delicious taste of that.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Missed her last time? Dr. Rhonda Kalasho is back on the Dental A-Team pod! This time, she chats with Kiera about ways to maximize your role as a dentist for your patients.
Dr. Kalasho shares three ways to get a grip on your practice:
Know that there's always an option for your patients
Look for opportunity in hygiene exams
Help your patients understand that insurance is a coupon
Being a good dentist also means being a good business owner, and Dr. Kalasho talks tips on that, too. For example, dedicating time to your admin duties and taking care of yourself in your personal life (yes, you're allowed to have one — and you should!).
Implementing these tips will help you establish better ownership in your practice and in your life.
Dr. Rhonda Kalasho is a dentist and patients see her for a host of reasons, including teeth bonding, bruxism, sleep apnea, sensitive teeth, and plaque. She is fluent in English as well as Arabic, which makes her culturally attuned to patients from various backgrounds.
Dr. Kalasho earned her dental degree from the University of California, Los Angeles. She presently runs her own practice located in Los Angeles. As a dental professional, she tries to stay updated on the latest advancements in dentistry to provide suitable treatment options to her patients. Dr. Kalasho recognizes that many patients may not be completely comfortable with visiting a dentist. She endeavors to make dental visits a low-stress experience with minimal discomfort.
Once upon a time … Kiera had a no-good, very bad day. It seems that a lot of people are filled with what we've dubbed the "Covid crank" these days — overall grumpiness. Kiera shares a recent experience where one person at the very end of an eventful couple of days made a huge difference in her life.
The point? At the Dental A-Team, we want our friends and team members to show love and kindness to others, to stand out in someone's life. Be the spark of compassion to help cure someone else's crankiness. It'll go a long way, and who knows, you might even end up being mentioned in a podcast episode!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
It's never fun to be uncomfortable in any aspect of your life, but sometimes it's beneficial and can get you to a higher purpose. Kiera walks listeners through the different zones we must travel through to discover our purpose: comfort, fear, learning, and growth.
Kiear's own example is with prep for the Dental A-Team Summit! Discover more about the event, and get a discount by using coupon code PODCAST at check out. Visit summit.thedentalateam.com.
Episode resources:
Reach out to Kiera or Suzanne
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Kiera is joined by Dental A-Team consultant Suzanne to talk about compliments — what they mean, where to give them, and how giving them positively affects an office.
Giving compliments establishes an open and trustworthy relationship between you and your patients, your coworkers, and your supervisors. Kiera and Suzanne give examples of compliments and how you can start incorporating them into your practice this very day.
Episode resources:
Reach out to Kiera or Suzanne
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Feeling a little uninspired in your work? We've all been there, and in this episode, Kiera's going to help you climb out of it — now or later, when you need the advice.
First, find your strengths (Kiera recommends StrengthsFinder 2.0) and be comfortable living within them.
Then, have your team also discover their strengths and find their zones of genius.
Third, delegate tasks to those who are best suited for them. Fill in the gaps in your office!
Lastly, enjoy being part of a more efficient and happier team.
Following these steps will break you out of the autopilot and uncover new opportunities that you are meant for.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Kiera joins Jeffrey Shaw of The Self Employed Life Podcast to talk about a lack of business education in trade sectors. Both Jeffrey and Kiera have noticed the same pattern: Though people are often highly skilled in what they do for a career, they don't have the business skills to cope. That's where consultants (like the Dental A-Team) come in!
What's the solution? Becoming business intrigued. You can't get stuck in the cycle of only ever improving your skill set. Jeffrey and Kiera discuss the balance between passion in our work and harnessing business intrigue and how to excel in trade organizations. It's an intelligent conversation full of inspiring takeaways.
Episode resources:
Tune into The Self Employed Life Podcast
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
We've got a great example for you today: A practice that Kiera's visited twice this year went from 75% to 57% overhead in just two-and-a-half months. How in the world did they do it so fast? Press play and we'll tell you.
The spoiler alert, though you'll have to listen up to hear more detail on what specific goals this practice set, is that the entire team was on the same page AND they tracked their progress throughout.
When it comes to meeting goals, you don't have to be 100%. This practice wasn't, but they still got incredible results. Sure, the Dental A-Team helped, but remember, we can only lead a horse to water.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Visit The Dental A-Team website
Review the podcast on iTunes
Our TOPPODCAST Picks 
