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    Business

    Career Relaunch®

    Hear inspiring stories of career reinvention from professionals around the world who changed course to pursue more meaningful work. Hosted by career consultant Joseph Liu, with listeners in 170+ countries.

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    Latest Episodes:
    Seeing the Bigger Picture with Michael McEvoy- CR61 Jul 11, 2019
    Show notes

    Walking away from a family business comes with its own unique set of challenges and emotional dynamics. In this episode of Career Relaunch, Michael McEvoy shares his story of walking away from being a partner at a law firm, the same firm his father spent his entire career, to found his own public adjusting company. We discuss making time for those who matter in your life, the importance of following a path that makes you truly happy, the impact your career can have on the people in your life, and dealing with the judgements of others. During the Mental Fuel segment, I also explain how much your job satisfaction can affect your life outside of work. Key Career Insights When you walk away from a career you spent years creating, people will have different reactions to your decision, some positive, some negative. As long as you’re doing it for the right reasons, you have to stay focused on the upside it provides you in your life regardless of what others think. Even when you’re an adult, the judgement of your parents can still have an impact on your career decisions. Your family’s wellbeing can and should be a factor in any major decision you’re making in your career. Inevitably, it involves trade-offs. Letting go of your professional identity is never easy. It forms so much of who you are, so it’s completely natural to feel a sense of loss when you step away from it. Even if you’re not happy in your job, reflecting on what drew you to that path to begin with can be very useful. Certain elements of your job may still make you happy and could be worth carrying over into the next chapter of your career Resources Mentioned What Color is Your Parachute is the book Mike referred to in our conversation that helped him uncover where his interests were. I actually read this myself after college, and to this day, the book has informed how I’ve navigated my own career pivots over the years. Listener Challenge During this episode’s Mental Fuel segment, I challenged listeners to think carefully about the bigger picture of your life beyond work–specifically, one area of your life outside of work that’s recently taken a hit because of your work. Then, to decide what change you’re going to commit to making to at least START undoing that damage. It may mean you will need to make some sort of decision that inevitably involves some sort of a tradeoff that allow you to have the life you want outside of work. About Michael McEvoy Mike McEvoy started his career as a licensed attorney in 2003, and spent the majority of his time with a large insurance defense firm in Los Angeles as an associate and then as a partner. Through his legal work, he discovered he had a passion for handling the damages side of wildfire litigation. He eventually walked from his career in 2015, unsure of what he was going to do next. After a lot of time and self-reflection, he found a new path as a public adjuster and business owner. In 2018, Mike founded Integral Adjusters, a public adjusting company, to help insurance policyholders protect their rights, navigate the insurance claim process, and maximize their benefits and financial recovery. Follow Mike on LinkedIn and Twitter. Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Michael know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners! Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to Grammarly for Supporting Career Relaunch Built by linguists and language lovers, Grammarly’s writing app finds and corrects hundreds of complex writing errors — so you don’t have to. Career Relaunch listeners can download Grammarly for free by going to GetGrammarly.com/relaunch. Episode Interview Transcript Teaser (first ~15s): You have to put up your professional face when you’re in that situation, but when you bring it home, you’re living it again. It affected my wife and my son to the point where she said, ‘Look. We need to talk about this.’ Joseph: Good morning, Mike. Welcome to Career Relaunch. It is great to have you on the show. Michael: Good morning, Joseph. Thank you. Joseph: We are going to talk about a range of topics today, including the realities of being an attorney, the dynamics of turning down opportunities, and also a lot about family today, which I think is going to come up as a theme, especially the dynamics of being part of and leaving a family business and also the impact your own family has on your career choices. I was wondering if you could kick us off by just telling me what you’re focused on right now in your career and life at this moment. Michael: Right now, I’m focused on my public adjusting business, which I started last year. Towards the end of the year, I formed a business Integral Adjusters and focused on public adjusting which is advocating on behalf of policy holders in property damage claims to maximize their benefits from their insurance company. That’s where my focus has been lately: just trying to build on that and develop rapport with my clients. On the life front, just continuing to find that balance as things start to pick up with the business and taking it from there. Joseph: I was also wondering if you could just give us a glimpse into your family. I know you’re married. Can you remind me how many kids you’ve got? Michael: I’ve got the one son. He’s eight years old right now. Joseph: Okay. I know that you haven’t always been the founder of Integral Adjusters, but you have been a licensed attorney since 2003. Could you take us all the way back in time to when you started off in your career at a Sacramento law firm? Then we can move forward from there. What were you doing at that time? Michael: In 2003, I passed the bar, and I had been working at an insurance defense law firm in Sacramento as a law clerk. I continued to work there once I passed the bar as an attorney. Eventually, I wanted to move back to Southern California where I grew up. An opportunity arose. My family is a family of lawyers. My dad’s a lawyer. My wife’s a lawyer. My brother’s a lawyer. My dad had been practicing since 1968 at the same firm. He said there was a position opening up and if I wanted to come down and work at the firm. He’s actually in the Orange County office of this firm, and I was moving into Los Angeles. I decided to come down, and my wife found a job down here. That’s where I really developed my legal career, in Southern California at this firm. Joseph: Can you just give a glimpse into what it’s like to be offered a role and then to join a business that was started by your father? Because I think you’re the first person on the show that we’ve had that has been part of a family business. Michael: When you do join where you know your dad is working and where everybody knows that, ‘Okay. Well, he’s coming in and his dad has been here forever,’ there’s certainly a little bit of pressure to separate yourself and make a name for yourself, which is certainly what I wanted to do. I don’t want people to think, ‘Well, he’s only getting a paycheck because his dad is a senior partner here.’ Certainly, I wanted to find my niche and work my way through the ranks there. Joseph: I know you were there for many years, and you eventually became partner in 2013. Can you remember the moment you became partner? If so, what was that like for you? Michael: I didn’t know I was going to be named partner, but I remember I was having dinner at night here with my wife, and I got a call from one of the senior partners. At this firm, the senior partner is equivalent to an equity partner, and so they’re obviously the ones that are making the decisions. I got the call, and he said, ‘We’re going to make you a partner.’ I was just overjoyed. I was really excited because that’s what I was working hard for, to advance my career, and I was going down the traditional path through the firm. With that comes also added pressure that, now, you’re going to be expected to bring in business. I saw it as more responsibility also. Joseph: For those people out there who aren’t as familiar with the significance of becoming a partner in a firm, I know you mentioned that there’s additional responsibility, and I’m assuming there’s also the financial rewards to that, what’s the day-to-day significance in terms of your experience in your job of becoming a partner? I know that it’s something that a lot of people aspire to do, and at the same time, we’ve had somebody on the show who had that dangled in front of her, and she wasn’t sure if that’s what she wanted. I’m just curious, what’s the significance of becoming a partner, and why do you think that’s so important to many people working in firms like this? Michael: There are different levels of partnership. You come in as a junior associate, then you work your way up to maybe a senior associate and then partner, and then there’s equity partner which there’s very few of those typically. It’s just the next step, and the significance is that you’re now expected to try and move into the next step, which is you’re now expected to try and bring in your own business and manage your own files. Joseph: It sounds like you’re on a really good track there at the firm. You’re advancing. You make partner. When did you start to realize you wanted to make a shift out of that firm? Michael: I guess I should go back to what I was doing. I found my so-called niche in Wildland Fire Litigation. I really enjoyed working on those cases. It’s very unique practice, and I think it’s been in the news a lot more, but I was certainly there starting with that in 2007 or 2008. I really enjoyed the work, and I developed an expertise in damages and really enjoyed that aspect of things. The other part of the firm’s practice—I mean this was just one little area—there was also personal injury and really the demands of the insurance companies. What ended up happening was by 2014, the Wildfire Litigation work was starting to dry up in the firm. My son, in 2014, he got very sick. He had a fever of over 104. We didn’t know what was going on and basically ended up in an emergency room in a hospital for eight days while doctors try to figure what was wrong with him. During that time, my wife and I were just scared about what this means. It was really to the point where they’re telling you all these tests, and they’re coming back, and it’s this very rare condition that he’s got. By the end of it, we’re learning that he’s going to need treatment for the rest of his life. That’s something that the realities of what’s important to you come in to play. During that time there, eight days you’re away from your law firm, I was able to respond to calls and things like that, but there were certain demands and pressures where I saw requests that this still needs to get done, and you still need to get this out the door. Where are we on this type of reactions? I started to realize what’s important to me. That played a role in how I started to feel about things. I was doing less of the wildfire litigation work and more of personal injury. Your listeners may not be aware, but it gets to be a real negative, argumentative in a lot of instances. It was that kind of starting to realize that, ‘Hey, there’s more out there. If I could focus on something that doesn’t bring the same kind of stress level…’ That was where things were, I guess, as I was going through this process. Joseph: Before our recording, you had also mentioned to me that you weren’t feeling really happy for a number of reasons and that you were bringing some of that daily stress and anxiety home, which was affecting some of your relationships with your family. Can you describe what was happening with your home life? I know that you mentioned your son was sick, and that was something that was weighing on you. Was anything else happening? Michael: Definitely. Stuff was happening at home where you’re constantly thinking about what you have to get done or what this person’s expecting or what the insurance company, how they cut your bill or how the other side reacted at the deposition. You have to put up your professional face when you’re in that situation, but when you bring it home, you’re living it again. It affected my wife and my son to the point where she said, ‘Look, we need to talk about this. We’re just not on the same page here, and I feel like you’re not here. You’re sitting here at the dinner table, but you’re reactive and you’re not present for conversation.’ It was that kind of thing where you’re just so consumed by what the daily routine at the office is handing you and what may have happened that you have to hold back on your emotions in the professional setting. You just bottle it up. It was starting to wear on me and my wife. When I look back, I was sick a lot physically. I look back, and I haven’t really been sick since I quit. I think physically and emotionally, it can really drain on you. About a couple of months before I left, we had that conversation where it came down to ‘what do you want to do? What should we do?’ It came up that maybe it is time to step away, and that’s what we ended up doing. Joseph: I know in 2015, again when we spoke before, there was a tipping point where you were at a conference and speaking about personal property damage. Can you just explain what opportunity came up at that moment and what that told you about your career and your future there at that firm? Michael: I still was keeping up on the Wildfire cases and damages, and I participated in actually a Wildland Fire conference. I was asked to be a guest speaker, and so I spoke at the conference. Probably maybe within a month or two of my speaking engagement, I received a call from a potential client, a big potential client wanting to learn more about me and our practice. My expectation was, ‘This is great.’ Of course, I relayed that to the senior partners I work with. I soon learned that they had already talked with the potential client and had set up a meeting, and I was not invited to the meeting with this potential client. That was definitely my tipping point. I can look back on it now, and I can just say, ‘That was the traditional way things were done.’ You go up the chain of command and who’s the most senior person, but that hurt, because I felt like that was my baby that I’ve been working on, and this was something that I thought was going to come in through me. That kind of stuff matters when you’re working your way up through a firm and who’s bringing in the business. It was the last straw for me: that situation. Joseph: You had your son get sick in 2014. Things we’re a little bit tough at home. You had this client opportunity where you were overlooked for the meeting. At what point did you decide that you wanted to resign, and how did you go about making that decision? Michael: Four months before I decided to leave, one of the other senior partners, when I was in his office, was talking to me about, ‘Do you see yourself as a senior partner? You really got to think about that.’ Of course, you’re expected to say yes, but as I thought about it and looked at what these guys were doing and what their lives were like, do I want that? That literally was going through my head. I really realized…

    Full show notes at the publisher

    Walking Away From Your Career with Kelly Price- CR60 Jun 20, 2019
    Show notes

    Making the decision to leave an entire career behind is never easy. It becomes even more daunting if you don’t have your next role lined up. In this episode of Career Relaunch, Kelly Price, a former consultant in the pharmaceutical industry explains why she made the decision to move on from her stable career in the industry to pursue a career path more aligned with her personal values and interests. We’ll talk about dealing with “golden handcuffs” and how you can navigate a transition when you aren’t 100% certain what lies ahead. In the Mental Fuel segment, I’ll talk about how I managed the times in my career when I left one job behind before having my next one lined up. Key Career Insights If you’re working within an industry with practices misaligned with your values, it’s worth considering making a move to be more at peace with yourself. It’s not unusual for it to take an extended period of time to move on from a role you dislike because the costs of leaving, including creating a break in your CV or disruption to your steady income, can feel very daunting. The “golden handcuffs” of chasing a better title and higher salary can feel very alluring, but can result in you continually moving the goals posts of what will truly make you happy. Leaving one job behind without having another one lined up definitely happens, although can feel less common, which makes it both daunting and exciting. You can never go wrong investing more time pursuing your interests. Doing this leads you down the path toward being who you’re meant to be. When you allow yourself to pursue your interests, you can become who you're meant to be. Kelly Price Tweet This Listener Challenge During this episode’s Mental Fuel segment, I put out a challenge to those of you trying to figure out whether to hold on or let go of your job to answer these two questions to help you clarify whether now is a good time to make your move. First, what single biggest interest in your life are you serving by staying? Second, what single biggest opportunity could you open up for yourself by leaving? For some help in doing this, you can download my “Should I Stay or Leave” Worksheet.Register below to download worksheet Register free below to access this resource and gain access to my entire Career Resource Hub. If you’re already a member, simply login to access this resource. Register free to access resource Log in if you wish to renew an existing subscription. Receive Joseph’s career newsletter About Kelly Price Kelly Price is a serial ‘intra’preneur with a desire to apply her strategic mind and business-building experience to the world of sustainability. After 18 years consulting for the pharmaceutical industry through medical marketing research, Kelly realized she would have major regrets if she spent her entire career in the corporate world. So she recently took a leap of faith, and quit her job without another one lined up so she could dedicate herself more fully to shifting into the world of clean tech & sustainability. As someone with extensive experience ‘pitching’ for business to clients, she would now like to use her skills to help clean tech & sustainability start-ups deliver more coherent, persuasive pitches to secure more investment. Check out the consulting she now does for clean tech & sustainability companies at Sundry Ventures. Follow Kelly on LinkedIn and Twitter. Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Kelly know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to Audible for Supporting Career Relaunch Thanks to Audible for supporting this episode of Career Relaunch. Audible is the premier provider of digital audiobooks, offering over 180,000 audiobook titles for listening anytime and anywhere on your favorite device. Career Relaunch listeners can download a free audiobook download and get 30-day trial at audibletrial.com/careerrelaunch. Episode Interview Transcript Teaser (first ~15s): We actually have a huge amount of potential that we just have no idea we’re sitting on. We just kind of look within the confines of our little job and think, ‘Well, this is about all I can do.’ I think it’s only in stepping away, being in this very uncertain space that I’m finally able to see that. Joseph: Good morning, Kelly, and welcome to Career Relaunch. It’s great to have you on the show. Kelly: Thanks for having me. Joseph: I am hoping to talk with you about a few different things today, including your time in the corporate world, why you chose to move on from your most recent role, and definitely about your leap of faith to leave one job behind without having another one lined up just yet. I was wondering if you could start by telling us what you’re focused on right now in this moment in your career and your life. Kelly: In this moment, I’m trying to figure out what my next step is, but I’d say I have one guiding North Star to that. That is I want to do something that helps the planet, something in the sustainability or clean tech just because I’m one of those crazy people that thinks that climate change is the biggest problem facing our planet right now. If I look back on my life—and I know that I wasn’t part of the solution, in fact I was part of the problem—I know I won’t be satisfied. Joseph: I really want to thank you in advance for coming on the show, Kelly, because I know you mentioned you don’t have things exactly figured out. I actually think that’s really nice because I think it can sometimes feel like everyone else out there has their career figured out, but in reality, for many people, especially those listening to this show, the process of navigating a transition is really confusing. There are no clear answers, so I’m really looking forward to hearing you give a glimpse into the realities of a transition. I was wondering if you could start off by just explaining what you were doing before this moment. I know you had spent many years being involved in the world of oncology drugs, where as I understand, your job was basically to help bring cancer drugs to market. Could you tell us exactly what you did during your time working in the pharmaceutical industry? Then we can move forward from there. Kelly: I kind of fell into my career in the pharmaceutical industry. When I was in college, I really didn’t know what I wanted to do when I graduated, probably like lots of people, but I knew what I was interested in. That was biology and languages. There wasn’t a clear connection between the two. I was studying Japanese and Chinese and Human Biology, and people ask me, ‘Do you want to be a doctor in Asia?’ and I’ll kind of be like, ‘No, I’m just interested in this stuff.’ When I graduated, which was 2001, the tech bubble in Silicon Valley was bursting, and getting a job in that area was not going to be the easiest thing in the world. I thought, ‘Well, I do speak Japanese. Maybe I could get a job in Tokyo.’ I was lucky enough to go to a career fair for Japanese speakers, and I found a job in Tokyo in consulting. I think when kids are graduating from college, they want to be ‘successful.’ In my day, the way to be successful was to go into iBanking or be a doctor, a lawyer, or consulting. People really didn’t think too much outside of the box at that point. Startups weren’t really a thing back then. In my desire to be successful, I thought consulting would be a good way forward, and I got a consulting job in Tokyo. I quickly found that I wasn’t able to really use my biology background in that job even though I thought I might be able to. I found a job in medical market research very quickly after, in Tokyo, that allowed me to use my Japanese skills in market research and also learn about medicine through my job rather than, for example, paying to go to med school to learn about medicine. That was a really good fit for me that I kind of just stumbled into by following my interests. Joseph: How did that experience compare to what you thought consulting would be like for you? Can you remember back that far? Kelly: In my mind, in my naïve, little, new-graduate mind, consulting was this very glamorous career where you wore a nice suit, and you went to the client’s site, and you gave very erudite answers to business problems. When I finally got on the ground, I found myself basically being a body, kind of hired out on a project. It was interesting. I remember one meeting that I went to in Osaka. I was in PricewaterhouseCoopers Consulting in Japan, so all my colleagues were Japanese. Clients were Japanese. I was staffed in the service and energy sector – basically big oil, big gas, electricity company, so I’m pretty far, at that time, from my interest as you can get. All the same, I was eager, and so I wanted to make an impact. I went to this meeting – one of my first meetings with a client, and I remember I had the audacity to ask a question at the meeting. I was never staffed on a project again. Joseph: Wow. Kelly: Yeah, it was about as demotivating as you could possibly get for somebody who feels like they’ve just got a really great education, and they’re fresh out of college, and they really want to put that to good use. It was that experience that told me that I had to get out of consulting very quickly. So I went to medical market research, which is kind of like an extension of consulting, but in my mind, based a lot more on data. Honestly—I’ll tell you a true story—for the same project, one of my superiors and I, we’ve been asked a business question by the client. We went to a bookstore and found a book and started pulling graphs out of the book to answer the client’s questions. That’s how much we knew, and you’re getting paid for that. Joseph: That is so funny. We didn’t talk about this before, Kelly, but I actually started off my career in the business world at a health policy consulting firm in Washington D.C. I remember one of my first roles, when we went to client meetings, was to just take notes. That was literally my role: to take notes. When we did need to speak up and say something, it was stuff that I had literally just looked up the day before. I found it to be a really strange dichotomy between coming in supposedly being an expert but also not really knowing much about the thing that you’re talking about. You get really good at talking about things authoritatively that you really have no clue about. That’s interesting. You spend the next chapter of your career, I know you spent several years, many years, working in healthcare and oncology from that point on. At what point did you start to think that you wanted to do something else? When did that begin for you? Kelly: It was gradual. The beginning of it I think was actually when I moved to China, and I saw how much damage our modern economy was really doing to the environment. Living in Shanghai, I remember I would wake up in the morning and open the curtains in my high-rise apartment and wonder how far I would be able to see down the street. I lived in China for about four years, and I began to be able to count on my fingers the number of what we called blue-sky days in a year. They were very rare. You just came to take it for granted that the day would be gray and ‘overcast,’ but it wasn’t really clouds. It was actually just smog. That’s when I started becoming very concerned about what we were doing to the planet – of course in China specifically, because that’s where I was, but also just in general, knowing that, really, that’s what we’re doing to the planet all over. What happened in China didn’t exactly stay in China. Winds travel. It blows all over the place. Joseph: One of the things you said in your bio, Kelly, was that you would have major regrets if you spent your whole career in the corporate world. I hear you saying that there was this environmental concern that you had about the planet. Was there also something about being in the corporate world that you felt was contributing to this? I’m reading between the lines a little bit, and I don’t want to put words into your mouth, but was there an aspect of what you were doing that you felt was not exactly helping the cause? Kelly: Thanks for asking that. I think that there were two things obviously. The first was just seeing what business as usual was doing to the planet, but then in terms of me being a part of that business as usual, in the pharmaceutical industry— Honestly, I don’t feel like it was even that bad when I first started, but over the course of my career, I saw the companies getting greedier and greedier. I saw cancer drugs that were truly innovative and truly helped patients, the prices be jacked up a hundred fold in the course of my career. That technology wasn’t new. It’s just that the company has realized that they could charge more for it. I found this more and more unconscionable, and I didn’t like that I was a part of helping develop these drugs that offered small, incremental benefit at huge prices that would at least make Americans probably have to remortgage their house to be able to pay for it. I just didn’t believe that was right. Joseph: Can you remember how long of a time period there was between when you started to feel this way and when you decided to leave? How long of a period was that? Kelly: I wish I could tell you it was instantaneous, but it was a long lag. This is something I’m not proud of, something I look back on with a sense of regret but also a sense of I don’t know how I could have done anything differently knowing what I knew then if you understand what I mean. Looking back, I can be like, ‘Oh, I should’ve done this or that,’ but when I was in it, I really did feel quite stuck. I finally got to the point where I was really sure that I wanted to make a change about four to five years ago. Joseph: We’re talking about years, then, when you were feeling this way. Why didn’t you leave sooner? I’m asking you this because I’ve been in a similar position where I wasn’t really feeling it with my job, and I didn’t feel proud of what I was doing, but I still hung on to it for longer than I expected. Kelly: God, I hate to answer this question, but the honest answer is two things: fear and money. Those are the two things. I was afraid to leave. I was afraid to get off that corporate treadmill. I’d even had people say, ‘If you take some time out, there’s a gap in your CV, and that looks terrible,’ and I was like, ‘Oh, no. I want to be successful. I’m an over-achiever. I can’t have a gap in my CV.’ There was that. There was a lack of creativity on my part, a lack of maybe belief in myself that there was much else that I could do. There was also—Joseph, I know you and I have talked about this—the proverbial golden handcuffs. Every time I thought about making a change, and I actually did try to, about twice, I had another carrot dangling in front of me with a better title and a higher salary. You think to yourself, ‘I’d be silly to not take that and give it a try, see how it goes. Surely, it can’t be that bad, get a bit more money.’ That’s the other thing. I remember, at one point, I set this target. I was like, ‘All right, when I hav…

    Full show notes at the publisher

    Setting Realistic Expectations with Chinwe Onyeagoro- CR59 May 30, 2019
    Show notes

    Finding the right balance between pushing yourself to achieve and not overextending yourself is never easy. In this episode of Career Relaunch, former McKinsey consultant turned CEO of PocketSuite Chinwe Onyeagoro will explain how she made some tough choices to bring a better balance to her life and approach her work with even more joy. In the Mental Fuel segment, I’ll talk about setting reasonable expectations for yourself so you can maintain a sustainable pace to your work and life. Key Career Insights Rather than spreading yourself too thin, focusing your energies on one particular sector helps you add significantly more value. Instead of simply chasing credentials and resume building, focus on what you can learn and what exposure you’ll have to people with the functional skills you’re hoping to develop. Given all the sacrifices you have to make whenever you’re devoted to a professional cause, you have to approach your work with a sense of joy. Otherwise, it’s simply not sustainable. In order to turn a side gig you have for supplemental income into a real, full-time business, you have to enjoy finding clients and building a business. Returning to full-time employment after running your own business can be a tremendous opportunity, but it may involve re-skilling up and training again so you can reintegrate into your former industry that’s potentially evolved. Resources Mentioned What makes a workplace experience “great.” (according to Great Places to Work): Purpose– People have pride in what they do. Camaraderie– Sense of connection with others. Trust-believing other people in your organization “have your back.” For unique insights on how to start and run your own business, you can text PocketSuite at +1 415-841-2300. Listener Challenge During this episode’s Mental Fuel segment, I challenged you to take stock of all the key work activities filling the hours of your day, then loosen your grip on one of them. Allow yourself to just slow things down with one activity you regularly invest your time and energy into. See what happens, see how you feel, and most importantly, see if dropping from 110% to 90% effort ends up benefitting you in some other way. About Chinwe Onyeagoro, CEO of PocketSuite Chinwe’s the CEO of PocketSuite, who sees an opportunity to give early stage independent service professionals specific and useful tips to help them grow their businesses. She’s been the president of Great Places to Work, a top management consultant, an advisor to Fortune 1000 executives and the U.S. Small Business Administration, and a TEDx speaker. She currently serves on the boards of private equity firms and lending institutions that have invested more than $1B in small and medium enterprises that create good jobs in underserved communities and is a Henry Crown Fellow at the Aspen Institute. Chinwe has co-authored publications with the Pepperdine School of Business, the Federal Reserve Bank of Chicago and the Federal Reserve Bank of San Francisco, focused on business financing and financial health. She’s also written for Entrepreneur Magazine among others. Follow Chinwe on LinkedIn & Twitter. Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Chinwe know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to BrandYourself for Supporting Career Relaunch A2 Hosting allows you to offers simple tools and services to help control what people find when they Google you. To clean up, protect, and improve how you look online, visit BrandYourself.com and use promo code ‘RELAUNCH’ to get 50% off a Premium membership. Episode Interview Transcript Teaser (first ~15s): I would work from sun up to sun down every day. The good news was that it gave me such joy to do this work. It’s something that I think you have to be intentional about doing, and you got to do it with a sense of joy, because if you don’t, it’s not sustainable. Joseph: Good morning, Chinwe, and welcome to Career Relaunch. It’s great to have you on the show. Chinwe: Thanks so much, Joseph. It’s great to be here. Joseph: We are going to talk about a few different topics today. We’re going to talk about your career pivots from consulting to your time at Great Places to Work to eventually co-founding your own company. I was hoping you could start by telling us about what you’re focused on right now in your career and your life, just to get us kicked off. Chinwe: I am the mother of two sweet kids under the age of two. That gives you hopefully a clear picture of what my days look like. As I think about my career and what I’m focused on today, what I’m really focused on is really helping entrepreneurs, primarily independent professionals, live their best life. We have an app, a mobile app that is used by tens of thousands of entrepreneurs around the country to communicate with their clients, to schedule their clients, and to get paid by their clients. It’s a really, really gratifying feeling to wake up in the morning and to see business happening on something that we built. We process about $80 million of income for these entrepreneurs a year and schedule about a million appointments for them a year. This is for everyone from your local dog walker to your fitness trainer, to your life coach, to your therapist – anyone who’s making a living, working on their own, delivering their talent to you and your community using our app, which is called PocketSuite. Joseph: I want to hear a little bit more about PocketSuite at the end, and so we’re going to come back to that. Before we go back in time, I did have a question about your life. You did mention you have two kids under the age of two, and I’m just wondering if you can tell us how you go about balancing motherhood and parenthood with running your own company. Chinwe: There’s no such thing as balance, Joseph. I wish there was. It’s a field of dream, get out. What I’ll say is that guilt is a really, really powerful motivator. What I do is I think about the things that I want for them, and then I really try to execute that in the moment. Rather than doing a lot of planning and feeling a lot of angst, every day, I try to just make progress in their presence. One example is I’m originally from Nigeria, and I always loved languages. I speak my native tongue, which is Igbo, and I really want my kids to speak our native tongue. Rather than hoping to hire a tutor one day and have them go to lessons somewhere in Nigeria, which isn’t going to happen any time soon, I spend 30 minutes every morning doing numbers and colors and alphabet with them in Igbo. Throughout the day, I just speak to them only in Igbo. My husband jokes. He’s like, ‘You know, if they were going to go to university of lingos, I’d be thrilled about this, but I’m concerned about their SAP scores when they speak better Igbo than they do English.’ We joke about it, but I feel so proud to just be able to carve out some time, a little time each day for a gift that I really want to give them, which is the gift of bilingualism. That’s just one example of how I just try to find moments and be present in those moments in a way that fills me and hopefully fills them. I don’t try to do it all. I forgive myself for all the things that I’m sure I’m not doing as a mother that also has a career. Joseph: I’ve heard that you can always be doing more, and at the same time, you can’t do everything. I’ve heard the term today for the very first time, ‘work-life blend,’ instead of ‘balance’ because they really do run into one another, and I certainly experienced quite a bit of that myself. I think that’s great that you’re doing that, and you’re absolutely correct. The bilingualism is a gift. I wish I was better at Chinese than I am, but that’s life. I think it’s great that you’re doing that. Chinwe: It’s never too late, Joseph. Joseph: I continue to work on it, and I’m trying to give some of that Chinese to my own daughter right now. I’d like to go back now and talk a little bit about the start of your career, because you haven’t always been the co-founder and CEO at PocketSuite. I was wondering if you could tell us about your time way back during your days at McKinsey, and then we can move forward from there. Chinwe: I joined McKinsey & Company, which is a global management consultancy, right out of college. I went to Harvard University. When you graduate from a school like Harvard, there are a couple of options for you in terms of what they deem as success half-wise. When I was coming up, really, that was investment banking, management consulting, going into medicine, or going into law. Those were really the paths. Anything else is kind of nice. I checked box number two, management consulting, and I went on to McKinsey & Company, which has a tremendous reputation, and it’s well-deserved. It’s a strategy consulting firm. We work with large, large companies that are trying to continue to grow and maintain their market share. We joke that we’re coming out of college, and we are put in these really prominent positions with senior executives, and we’re helping them figure out what they should do next. There was one point—I think it was a New York Times or an Economist article—that they basically branded McKinsey consultants as kids in the conference room because we take folks who are 20 to 30-year veterans in their industry, and we are called to eventually question their approach and bring data to inform their decision making with virtually no experience in the industry. We do it really well, and we inform them in a way that helps create value, which is why McKinsey is now 30,000 strong in terms of employees around the world. It was a tremendous time for me. I learned a lot. They say that working at McKinsey is almost like drinking from a fire hose, because in a very short amount of time, you learned a tremendous amount about the industry that you’re working in, about the kind of companies that you’re working for, and about what it takes to win in the marketplace. Joseph: I know that McKinsey’s a really sought-after company for not only undergraduate university students but also people coming out of business schools, finishing their MBA. I know it’s a really amazing place to work, from the friends and colleagues of mine who I know have worked there. I know you were there a couple of years, and it sounds like a fantastic opportunity. What made you decide you wanted to move on and do something else? Chinwe: McKinsey is really great if you want to learn a lot about a variety of industries, kind of be a generalist. If you want to go deep in a particular industry, it’s kind of tough. You kind of got to wait 10, 15 years to become a partner and then have the luxury of focusing on an industry. I really had an interest in creating value over the long term in one industry in particular. I didn’t have an opportunity to do that at McKinsey. I have an older brother who’s a self-taught philosopher, and I always talk to him at different pivot points in my career. I was looking and thinking, ‘What industry would help me do what I want to do?’ which is create value in a local marketplace and create wealth for communities. He said to me, he says, ‘Look, when you look at the world multi-millionaires, billionaires, the vast majority of them made their money in real estate or have a disproportionate amount of their assets in real estate. That may be an industry you want to take a closer look at.’ I took it and I ran with it. I joined the Pritzker Realty Group under Penny Pritzker, our former Secretary of Commerce. Joseph: The Pritzker opportunity sounds incredible also. At the same time, I know that some people who have really sought-after jobs, when they’re thinking about moving on to something else, there’s this question in their mind about whether it’s going to be as good as or as rewarding as the role they currently have at their current company. How did you think about that and the potential risk in maybe landing somewhere that wouldn’t be as rewarding or maybe wouldn’t be as reputable or well-known? Chinwe: I have spent a lot of time in my career chasing credentials. At a very early age, I knew I wanted to go to Harvard. McKinsey was one of the top consulting firms, and I knew I wanted to have that on my résumé. When I made that next move from McKinsey to real estate, it was important for me to kind of set down the résumé and really start to think about functional skills that I could build that would ultimately set me up to ultimately be an entrepreneur one day. It became less important about credentials, collecting credentials for the résumé, and much more important, ‘What am I going to learn? What exposure am I going to have to principals who are making decisions that I will be in a position to make one day?’ The Pritzker organization was incredibly important to me because I was one hop from Penny Pritzker, and I was able to see the way in which she made decisions, the thoughtfulness, the insight, the sense of patience about making sure that you make a decision, and then you give yourself the opportunity and allow that decision to come to fruition or your hope around that decision to come to fruition. It was really important to me to be really close to the decision power and ultimately the set of information needed to make really smart decisions, and I got that in spades at Pritzker Realty Group. Joseph: I know the next chapter was more of an entrepreneurial chapter for you as you alluded to. I know we probably can’t get into every single one of your roles between Pritzker and when you landed at Great Places to Work, but could you just take us briefly through that transition of moving from being an investment associate to moving into the entrepreneurial space, which I know set up the foundation for the work that you’re doing right now? Chinwe: Although I loved it, I decided to leave because I thought I was ready to go out and to be an entrepreneur, to take my skills that I’d learned from the marketplace and add some value. I initially started a consulting firm that focused on real estate in particularly low-income communities, really helping to revitalize the real estate in those communities, create jobs, and attract retail. I built a company that was a multi-million dollar business. I had about 10 employees, and I was working around the country, focused on helping small and mid-sized businesses raise capital, helping them identify new locations to expand to, and then also helping those communities really attract the right type of retail and economic investments. It was really gratifying. As always, when you’re doing consulting, eventually, you do get an itch, so at some point, I decided to transition O-H Community Partners to my partner at the time, my co-founder at the time so I could go out and join the startup world and take an idea that we had surfaced at O-H Community Partners and actually put it to work in the market. Joseph: Did you find that there were any sacrifices or maybe surprising things you had to give up in order to be so focused on growing this business to the level that it grew to? Chinwe: As an entrepreneur, you have to giv…

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    Taking a Brave Leap with Luke Tonge- CR58 May 16, 2019
    Show notes

    Figuring out whether to turn your side project into your full-time day job is rarely easy. Agency designer turned freelance creative & festival organizer Luke Tonge explains how to tell when it’s time to devote yourself more fully to your side gig. We’ll talk about how you can tell when to move on from your current day job, the importance of reminding yourself of your “why,” and why stepping out of your comfort zone can be so powerful. I’ll also share 5 questions you could ask yourself to clarify if and when the right time is to turn your side hustle into something more. Key Career Insights Once you squeeze as much as you can from your current experience, you owe it to yourself to move onto the next challenge. Divorcing work from the meaning behind the work is not easy. You have to consider what legacy you’re leaving. How you treat people really matters. They’ll remember how you made them feel. Your potential partners, clients, and advisors will likely be former colleagues or professional contacts. Investing in yourself and pushing yourself outside your comfort zone can open up opportunities doing those exact activities that you initially shied away from. Tweetables to Share Ambition drives you to achieve what you didn't think was possible. Luke Tonge Tweet This Relevant Resources Meet Luke Tonge: the man behind Birmingham Design Festival– Moo feature 7 Signs Your Side Hustle Could Turn Into Your Full-Time Job– Forbes In deciding whether to leave your full time job to pursue your side hustle, I suggested considering these 5 questions: Family– Is this a reasonably good time to do this considering my family situation? Viability– Can I see a path to profitability? Mitigation– Do I have a concrete, viable backup plan in place if things DON’T work out? Opportunity cost– Have I been saying “no” more than “yes” to side opportunities due to my capacity or any other conflicts from my day job? Finances– Do I have a reasonably solid financial cushion? Listener Challenge During this episode’s Mental Fuel segment, my challenge to listeners was to sit down and capture exactly what the conditions in your life need to look like in order for you to feel comfortable taking the career leap you’re considering. Whether you choose to focus on the 5 questions above or not, try to clearly define for yourself what it would take, and what you would need to believe, for you to feel comfortable making your big move. About Luke Tonge Luke Tonge began his career as a Creative for various agencies in the UK, but eventually branched off on his own to build his own portfolio career. He now describes himself as a Birmingham-based, shorts-wearing, type-loving, freelance graphic designer at large. He devotes his time toward art-directing magazines, lecturing at the Birmingham City University, and organising events including Glug Birmingham and the Birmingham Design Festival (2nd annual festival held June 6-8, 2019). You can follow Luke on Facebook, Twitter, LinkedIn, and Instagram Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Luke know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to A2 for Supporting Career Relaunch A2 Hosting is the web host provider I use and trust for my own websites, and they even offer 100% carbon neutral green hosting. For an easy, fast, and affordable way to get your personal website online today, visit careerrelaunch.net/a2 to get 50% off your web hosting plan. Episode Interview Transcript Teaser (first ~15s): I was doing very rewarding freelance work for friends and eventually clients. I just realized that that was the work that I probably should be doing, but it wasn’t the work I was being paid to do, because I was staying in this fairly comfortable agency bubble. Joseph: Good morning, Luke. Welcome to Career Relaunch. It’s great to have you on the show. Luke: Good morning, Joseph. Thank you very much for having me. It’s a pleasure to be here. Joseph: First of all, it’s great to meet you in person earlier this month in Birmingham at the Glug Festival there. I don’t always get a chance to meet all the guests on this show, so it’s great to meet you in person. Luke: It was lovely how that worked out. Thank you for coming. Joseph: Absolutely. I was hoping you could start off by sharing a little bit about what’s keeping you busy right now in both your professional and your personal life. Luke: Professionally, I’m very busy, probably busier than I’ve ever been, which is an interesting place to be. I’m learning how to juggle multiple things at once. I’m in the middle of the last few weeks of preparation for the Birmingham Design Festival of which I’m a co-director. That’s taking up a lot of my brain bandwidth at the minute. I’m also trying to juggle successfully some freelance client work, which I have going on which is really enjoyable. I’m sure we’ll talk more about why it is that I’m doing that in a bit. We’re on Easter break actually, at the minute, but I’m also prepping some teaching bits to go back with after Easter. Outside of that, just trying to keep my wife happy and keep sane and the DIY and just general life stuff. Yeah it’s good, a good balance I think. Joseph: Yeah, it’s good to keep the wife happy. Luke: Always. Happy wife, happy life. Joseph: Exactly. I was told that just before I got married. I always kept that in mind. You mentioned your freelance client work. What sort of client work do you do right now? What sort of area of design do you work on? Luke: I say that I specialize in two areas. That’s brand identity and editorial work. As it happens at the minute, I have both a big brand identity job which is rebranding an agency and a big editorial job which is a promotional magazine for a client in London. Those are two areas that I’ve gravitated towards throughout my career, the things that I feel like I’m any good at and the bit that I enjoy. It’s nice to have one of each of those on the go at the minute. It’s not always like that at all. They’re the kind of things that really get me going within design. Joseph: You have a true portfolio career then, managing the design festival, which we’re going to come back to at the end of the conversation, because I do want to spend some time talking about that and how you started that, doing some teaching, but also doing some brand ID work and editorial work. Very interesting. I know that you haven’t always had this sort of portfolio career, if you will, in its current existence, and I know you spend a good chunk of your time working in the agency world as a designer. Can you just give us a sense of what that chapter of your career looked like, and then we will move forward in time from there? Luke: Like most graduates do, I was encouraged to get an agency job, and I was very fortunate to do that. It didn’t happen straight away. I left university with a very good degree from a very good university, fully expecting to work into a job, which didn’t happen. I went to Woolworths for a few months, as you do. I was very fortunate, actually, someone there put me in touch with a person in an agency, my CV got passed on, and I landed a very nice junior job in a big design agency in Nottinghamshire where I was for three years. That was my formative, junior years. Then I moved to Birmingham and spent another seven years in another big agency, very similar in the Jewelry Quarter. Both of them were kind of big marketing advertising design agencies with 50 or 60 people in the studio working on big international clients, brand names, household names, much of it FMCG work, work for supermarkets and promotional items and that kind of thing. It was a very good grounding and very interesting time, and I learned a lot from it, but I definitely felt like, in the 10 years, I squeezed out as much as I needed to and as I could from that kind of line of work. Joseph: I think when we spoke before, you know that I spent a good chunk of my career in brand management. A number of those years were actually in FMCG or fast-moving consumer goods. I was client side, but I spent a lot of time working with a lot of different design agencies, both in the US and the UK. For those listeners who aren’t familiar with agency life, what’s it like to work in an agency, broadly speaking? I’d love to hear the good, the bad, and the ugly. Luke: As a young designer, there’s no better place to be. I still say that to designers who I’m teaching and who I’m mentoring in the industry that I think you stand to learn a huge amount because the work is very fast paced. Usually, design briefs will be turned around in any number of hours or maybe a number of days. Very rare that you’ll have weeks. That was a shock to the system, but that’s a good thing. It gets you working in a much faster way. It’s quite fraught at times, especially if there’s pictures on. You might be required to work quite late, up in sociable hours. Sometimes, the culture is not as brilliant as you would want it to be. I think that there’s still a lot of issues that the industry is kind of wrangling with, regarding sexism and elitism and some of the CDO side of things. Of course, as in most big companies I think, you’re probably exposed to some of those things that, for me, I wasn’t always comfortable with and maybe just ticked a few of the boxes of reasons why I wouldn’t want to work in a certain place or a certain industry anymore. That was the negative side of it. The positive side was, of course, working with some amazing people. I get to do very diverse work. Often in agencies, you’re doing very different things week to week. The work is quite fresh and exciting. Being a part of a big machine can be quite rewarding. You don’t have to go and find your own work. It just comes to you every day. You turn up to work, and you get a brief, and off you go. I think most people get to that point though maybe where they start to question whether they’ve plateaued and if they want to take a little bit more control. Joseph: That’s a good segue into what I was hoping to talk about next, which was your transition. I first discovered you, because you were recently featured in Moo—for those who are not familiar—the online stationery company based in London, where I actually get my own business cards printed. I thought that was kind of cool. In that article, you mentioned that you entered the work scene, but you didn’t find it exactly satisfying for the soul. What did you mean by that, and what did you do about that? Luke: I’m one of those people who can’t divorce the work from the meaning attached behind the work. I take that responsibility very seriously. I think I always have and without trying to seem too worthy about it. I think design is a vocation for a lot of people. You feel like you enter that industry, because you’re very passionate about communicating with people, and I have a strong moral compass and a grounding in social action and wanting to make a positive mark on the world, rather than just any old thing. Design is a great opportunity. It’s a great tool, because you’re communicating with people. That comes with a responsibility. A lot of the things that I was communicating on behalf of were not necessarily adding value to anyone’s lives or days. It was part of the marketing advertising churn of products and making people buy or making people want things and not necessarily always things that were good for them. I’m teetotal. I’ve been straight edge my whole life, and yet I was working on alcohol brands for a number of those years. Not that I was casting value judgments on the product, but I think I reached age 30 and I started—when I was talking in presentations—thinking about legacy even at that youngish age and just how proud I was of what I was putting out there. I didn’t feel enormous satisfaction anymore from promoting that kind of stuff. In the meantime, the flipside was I was doing very rewarding freelance work for friends and eventually clients that was largely magazine-based or brand-identity work that I was really proud, helping charities or churches or organizations promote themselves. I just realized that that was the work that I probably should be doing, but it wasn’t the work I was being paid to do, because I was staying in this fairly comfortable agency bubble. Joseph: Speaking of freelance work, Luke, this is a topic that comes up for a lot of people who are working in their full-time jobs and they have a separate passion, so they squeeze it into their evenings and the weekends. I think the other thing you said in the article, which I thought was interesting, was that no number of side projects could compensate for the imbalance that you were feeling. What was the imbalance you were feeling, just trying to, I guess, balance both your day job and also your freelance work? Luke: Precisely that. I think I identified the work that I was good at, and I identified the work that I cared about, but I haven’t figured out whether I could financially make that pay enough to just cover the bills. At the time, my wife and I had bought our first house, after renting for a number of years, so there was a mortgage consideration. I’d always been told you won’t get a mortgage on a freelance wage. If you’ve just started out, you need several years of books behind you. It was kind of an issue of timing and just working out where we wanted to be when, so we made a bit of a plan together when we bought this house. I got the mortgage, and then it felt like, ‘Okay, now is the time to take this risk.’ We don’t have children yet, so it was just the right timing. I think as well, I’d realized that I was becoming more and more unhappy. I think my wife would agree, and she was getting more frustrated that I was frustrated in my work. It was purely a fear-based thing that I just wasn’t sure if I would be able to cut it as a freelancer. Joseph: This is a really interesting topic, Luke, because there’s a couple of things you’re mentioning here. First of all, I guess, making sure that your wife is onboard with the plans that you have, but also, you mentioned the income and trying to figure out whether or not you’d be able to generate enough income from your freelance work to make up for any sort of full-time income that you’re letting go of, which I know is something that comes up for a lot of people trying to decide when the right time is to make a move. I know you mentioned the mortgage. Financially, this was a good time to do it. How did you know that this was the right time to make your move? Luke: A couple of years ago, one of the magazines that I had worked on helped me win an award, which was a freelancer of the year award. That was while I was still in full-time employment. It got very little recognition at work. No one was interested, but to me, it was quite a big step that I was being recognized as a credible freelancer while I was still full-time. I was kind of living this jeweled life. I’m working very long hours. That’s the other thing I should say. None of this recognition or the moderate success of the projects I’ve had came without enormous hard work. I was working late into the e…

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    Making Patient Moves with Jeff Shih- CR57 Apr 24, 2019
    Show notes

    How can you successfully shift roles from a technical to managerial role? How about shifting industries from management consulting to product management? In this episode of Career Relaunch, Jeff Shih, a former Deloitte consultant turned product manager at Unity Technologies shares his thoughts on how to successfully navigate an industry and role shift. In today’s Mental Fuel® segment, I also share some thoughts on how I decide when to turn down career opportunities. Key Career Insights You have to be patient when you’re trying to shift careers so you can wait for the right opportunity to come up. Doing something new allows you to keep your career fresh, drive career satisfaction, and career satisfaction. Don’t just take the first opportunity that comes along, especially when it means sacrificing something else important to you. Tweetables to Share Wait for the right opportunity. Don't just take a job that makes you sacrifice what you value. Jeff Shih Tweet This Related Resources Check out Jeff Shih’s Medium article on Transitioning from Consulting to Product Management and his follow-up article with a few FAQs related to the transition The Journey from Consulting to Product Management– Redcat Digital Quora discussion on switching from management consulting to product management 5 Tips on Transitioning to Product Management from a Business Background– Lisa Zhu on Medium Listener Challenge During this episode’s Mental Fuel segment, my challenge to you, especially if you’re wrestling with whether to say yes or no to a specific career opportunity, is to try and decide on the single most important aspect of your career you really want to honor during this specific chapterin your career. For example, culture, work relationships, leveraging your strengths, impact, growth, or whatever else is important to you. Then take a hard look at whether or not this particular opportunity you’re considering serves that specific interest. If it does, maybe it’s worth considering. But if it doesn’t, as tough as I know it can be, you may want to consider letting it go. About Jeff Shih, product manager at Unity Technologies Jeff Shih started his career as an engineer at AMD back when dual-core processors and 64-bit was the hot thing. He then started a scrap metal trading company specializing in export to Asia and eventually went back into the tech world as a data engineer at an Austin startup called Bazaarvoice while pursuing his MBA at the University of Texas at Austin (McCombs). He went into management consulting, first at Infosys, then at Deloitte. Had an opportunity to move into product management at Microsoft, then at Unity Technologies, and never looked back. Connect with Jeff on LinkedIn, Instagram, Twitter, and Medium. Jeff mentioned machine learning and AI on the show. Check out this demo of what he was talking about below: https://twitter.com/shihzy/status/943220804174544896 Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Jeff know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to Grasshopper for Supporting Career Relaunch Thanks to Grasshopper for supporting the Career Relaunch® podcast. Grasshopper is the Virtual Phone System designed for entrepreneurs and small business owners. It works just like a traditional phone system,but it’s all managed online or by phone so callers can reach you anytime wherever you are. Career Relaunch listener can get $50 off your first orderby visiting TryGrasshopper.com/Relaunch. Episode Interview Transcript Teaser (first ~15s): Be patient. You have to wait for the opportunities to come up. I probably should’ve been a little more patient. Wait for the right opportunity. Don’t just take the job that sounds great at the time, and you’re just willing to sacrifice all the other things that you value. Joseph: Good morning, Jeff. Welcome to Career Relaunch. Jeff: Hi. Good morning, Joseph. Thank you so much for the time today. Joseph: Thanks for coming on the show. I want to talk with a few different topics with you today, Jeff, including the time you spent running your own business, your time in consulting, and also you’re transition into the tech world. I was wondering if you could start off by just telling me what you’re focused on right now in your career and your life. Jeff: In my career right now, I’m at a company called Unity Technologies. We’re one of the largest game engine and game tooling platforms out there. If you play video games like Pokemon Go, likely, you play games made with Unity. I moved into product management a few years ago. Right now, I focus a lot on our machine learning efforts at Unity. I’ve been in the company a couple of years. Prior to that, I was at Microsoft in their intelligent cloud business. In terms of personal life, my wife and I had just our first kid. Joseph: Congratulations. Jeff: Oh, thank you so much. That’s obviously been a really interesting journey so far, all good stuff. That’s kind of where I’m at now. Joseph: I do want to talk in more detail about what you’re doing there at Unity. I also want to talk through your transitions across different industries, but before we go back in time and talk through your professional history, in a nutshell, how would you describe the first few months of fatherhood and parenthood so far? Jeff: One of the guys in my office, he had a really good quote. He had a couple of kids. He told me—it’s a Mike Tyson quote—he said, ‘All plans are great until you get punched to the face.’ That sort of stuck with me a little bit. I think, as much as you plan and do all the reading and research about kids, every child is different. Every baby is different. It’s been a great learning experience both for understanding our child but also discovering yourself as a father and of course my wife as a mother and how we react to our child in certain situations. All good things, all part of the learning experience of life, it’s been great so far. Joseph: Fantastic. You’re absolutely right about parenting opening up whole new dimension to your life. I think you are also absolutely right about the fact that planning really does you absolutely no good when it comes to parenting. Jeff: Exactly. Joseph: Let’s go back in time a little bit, because I know you haven’t always been a product manager at Unity. I was wondering if you could take us back to the time when you were running your own scrap metal trading company, and then we can move forward from there. How in the world did you get involved with exporting scrap metal to Asia? Jeff: I was an engineering student at University of Texas. While I was in school, I was actually working at AMD as a software engineer, as a contractor for almost two years. I was in a lab all the time, either at school or at work, just writing code. I had this opportunity where there was a family friend who needed an inspector in the U.S., only last semester in college, to look at some scrap metal. I fell in love with it. I was in Austin, just last semester of college, going to the scrapyard, looking at material. I decided after college I wanted to get in that business. It was just a transition. It’s kind of the first time I think almost in my life, where I’d started to do something completely different. That set the stage for later parts in my career. Joseph: You mentioned coding. I was curious if you could just give a glimpse into what it’s like to be someone who does code all day, because if anybody’s been in any coffee shop anywhere in any major city in the world, you always see these people who’re just sitting at their laptops writing code. What’s that like to do that all day? Jeff: It’s a very enjoyable thing to do. I would describe coding in a couple of ways. There’s coding that are your single-person projects. It’s like painting. If you’re a painter or if you’re some sort of artist and you’re making this really, really creative thing, it’s really the sort of the same thing when you’re doing a single-person, very artistic, very creative projects. For me, I think even from my days in high school and before, coding was always this very therapeutic thing. You break the problem up very logically. You try all these different things. You kind of get amazed when things work, and then you start to think about how make this run faster. There’s the other aspect of coding which is when you code in a team aspect or with other people. That’s when it becomes very, very different. When you’re coding by yourself and it becomes artistic, it’s one thing. When you’re coding with the team and you can’t really go off on your own, in a lot of ways, you have to work with the team to write much bigger pieces of software. It becomes less coding and more about the interpersonal aspect. Coding is, I think in some ways, the a secondary part. The first part is the coordination, making sure you’re on the same page with others. That’s where it differs quite a bit. Joseph: You spent some time at AMD, you were trading scrap metal for a while, and then you made a shift into the consulting world. What made you realize that you wanted to get into consulting? Jeff: I don’t know if you’ve seen that movie, ‘Up in the Air,’ with George Clooney. Joseph: Oh, yeah. I have. It’s a great movie. Jeff: I think when I saw that—and of course I did my research. I had friends who are in management consulting. We’re living this very interesting lifestyle where I go to clients, advice, travel quite a bit, live out of a suitcase. Obviously the work was one aspect. It’s really interesting to be in a situation where you’re coming in, helping companies either transform or manage certain crises. For me, those two aspects, the lifestyle and the type of work, were really appealing. Joseph: You like the travel? Jeff: Yeah, the travel, the living out of the suitcase, the constant pressure, to me at that time was very, very appealing. In a lot of ways, it still is kind of appealing. When I went to business school, that was my focus. I want to go back to business school. I was working as an engineer at this company called Bazaarvoice in Austin at the time, and I basically made the commitment to go into management consulting. That’s kind of how I transitioned. What I realized as an engineer was that I was really lacking a lot in the business aspect. I was always a pretty good coder. I had my own scrap metal business, but I was winging it like 90% of the time. I looked at management consulting as like finishing school when you finish business school. You get the concept, the schooling, the network in business school, and then management consulting really pushes you to become what I call just a better professional in whatever you’re doing. That was what led me to go into management consulting in both the kind of work and the lifestyle. Joseph: I crossed paths with a lot of engineers at business schools who want to get into management consulting. I know it’s a fairly competitive industry, and you landed at some very reputable companies like Infosys and then, after that, Deloitte. What do you think is the secret to getting into a place like that when you come from a more technical background? Jeff: There’s two ways to get into consulting. There’s the traditional path where you go in the front door with everybody that’s trying to get in. That’s how I’ve gotten into Infosys. I’ll be the first to say, I interviewed at Deloitte and all these other firms during on-campus interviews at business school, and I only got accepted into a couple of them, and Infosys was one of them. Deloitte rejected me on the first set of interviews. That’s always the harder way, right? Because you’re competing with a lot of people. You’re competing with all your classmates. When you go to business schools, especially in the top 20, 25 program, all the people are really smart. It’s not like in technical where it’s very clear if somebody really understands the technical side. In consulting, they look for analytical ability, presence, all these different things that are a little bit—you practice those things to get better, versus technical, which you just have to know. If you’re an engineer and you have great grades, you’re super smart, you can adapt, you can do all these great stuff, you’re just one of the Booch at caliber talent, then usually you don’t have problem getting in. I came in through what they call experience hire recruiting. Because I had experience in the workforce, I had a lot of some specific knowledge, especially in advanced analytics and the data science side. I was able to get in a place like Deloitte for example through not my business school criteria but a lot of just my knowledge of the space, especially in analytics side. I think it’s a lot easier for techno folks to get into management consulting, because there’s more straightforward parts that are analytical thinking than breaking the problem up and solving them by chunks. It’s a lot more natural to folks who are technical than folks who are not as technical. I think what always holds back folks who are technical is always the client presence, the emotional IQ, the presentation type of perspective. Joseph: I know you were working as a consultant for a few years, and then you made another shift. I’m wondering if you can remember the moment when you started to think about making a shift into your current line of work, which is product management. Jeff: To be honest, I wasn’t planning to leave Deloitte. I really love working there. I love the people. I had great relationship with the partners. I had great relation with the clients I was working at. The only sort of in the back of my mind was I would only really leave consulting for an opportunity to work at a well-funded startup in an area that I had a lot of expertise. For example, I wouldn’t join some sort of company where I didn’t really understand the space. I wouldn’t understand the market or in a place where I would be sort of a junior role. That sort of just happened about two years after I was at Deloitte. It’s company called VoloMetrix, which is based on Seattle. They had reached out to me in the past to join their company, but they were in Seattle. I wasn’t willing to move. Then they opened up a San Francisco office. The woman that I talked to at our time—her name was Natalie, our Chief Revenue Office—she made a very, very compelling presentation to me about what the company was about, what they were doing, basically using mail and meeting data into the space of HR Analytics. They kind of hit my criteria of when I was going to leave consulting. Everything worked out, and that was one of the moments that pushed me to leave consulting. I would say it was probably the hardest decision. Anytime I’ve decided to leave the job, I think leaving Deloitte to a startup was probably the hardest decision. Joseph: What made it hard? Jeff: It is a difficult place in terms of the work-life balance. I mean it’s consulting, so you have a really fast pace, a lot of travel type of scenario. It’s something you know. It’s something you get really comfortable with. There’s something about delivering these crazy projects in a very high-pressure…

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    Doing What Excites You with Alex Trochut- CR56 Apr 04, 2019
    Show notes

    Moving to a new country is never simple. In this episode of Career Relaunch, lettering artist Alex Trochut will share his story of moving from Barcelona to New York City. We’ll discuss the importance of paying attention to your professional desires and ways to rekindle your relationship with your own work. After our conversation, during today’s Mental Fuel, I explain what I do to keep my own work exciting and interesting. Key Career Insights Starting is the hardest part, especially when you cross paths with people who question and challenge your plans. You have to pay attention to what you actually enjoy so you can then transform those desires into something valuable. Our careers are like marriages. Routines can take over, so you have to find a way to rekindle your relationship with your work. It’s difficult to do great work when you’re bored. Tweetables to Share Being comfortable is easy, but also boring. Alex Trochut Tweet This Resources Mentioned Check out this short film by Daniel Soares featuring Alex Trochut on what it’s like to be a freelancer in NYC. Listener Challenge During this episode’s Mental Fuel segment, my challenge to you was to find one way to make your work more exciting for yourself by changing one part of your work routine. It could be something as simple as listening to music or working in a different café or it could mean investing more time into that side gig of yours or finding a way to get more involved with that project that truly excites you. Start this week. Rekindle the relationship you have with your job. And see what impact it has on your work and your life. About Alex Trochut, Lettering Designer & Artist After completing his design studies at Elisava Superior School of Design, Alex Trochut established his own design studio in Barcelona before relocating to New York City. Through his design, illustration and typographic practice, he’s developed an intuitive way of working that’s resulted in his expressive visual style. He’s partnered with some of the world’s most iconic brands and artists – from Katy Perry to the Rolling Stones – to bring their album artwork to life. He’s been nominated for a GrammyAward for Best Recording Packaging, recognized for his inventive lettering style by the Art Director’s Club, and selected as one of the top 5 of the 20 most influential designers in the last 20 years by Computer Arts Magazine. He’s recently embarked on an artistic collaboration to convey the meaning behind the word Truth. Follow Alex on Instagram, Facebook, and Twitter. Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Alex know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to Grammarly for Supporting Career Relaunch Built by linguists and language lovers, Grammarly’s writing app finds and corrects hundreds of complex writing errors — so you don’t have to. Career Relaunch listeners can download Grammarly for free by going to GetGrammarly.com/relaunch. Episode Interview Transcript Teaser (first ~15s): Our careers are like marriages. Routines can step in very easily, and then somehow, what was exciting is not exciting anymore, because you’ve been doing it a thousand times. It’s very important to make your relationship with your work exciting again. Joseph: Alex, good morning. Welcome to Career Relaunch. It is great to have you on the show. Alex: Thank you so much, Joseph. I’m very happy to be here. Joseph: We are going to talk through your geographical move to New York City, your life as a designer, and also some of the ups and downs of establishing yourself in a city like New York City, but I was wondering if you could start by first explaining exactly what you’re focused on right now in your career and your life. Alex: Right now, I’m in Brooklyn. I’m in a shared space with six other freelancers in Greenpoint. My life, it’s very simple, and I love it. I would love to keep it like this for as long as I can. I live not far away from here. Probably, the challenges that I’m facing right now are like dealing with the world of commercial commissions and how to introduce or dive more into my personal work. Maybe the challenges towards a 10-year plan would be like, ‘Will I be doing this in 10 years or will I step more into personal work and just go more for an artistic field or not?’ It’s kind of the big questions that sometimes I wonder. It’s another step of changing careers that I’m not ready to get a lot of determination yet, about what’s the best strategy, to be honest. I’ve been working as a graphic designer, illustration, letterer, for the last 12 years as a freelancer. Before, I was in Barcelona. Pretty much all my life has been surrounded by creating images that many times involve letters. Joseph: We’re going to get into the details on all of this and also would be very interested to hear about some of your future plans, as I know that that’s always something that people wrestle with is balancing the present and the future. I’ve worked with plenty of designers myself, Alex, both right now in my current business but also when I used to work in brand management, and you’re actually the first letterer I’ve come across where you focus on the actual lettering as a designer and artist. Could you just explain exactly what a lettering artist does? Alex: Letter design is a little bit like the nonverbal communication of design. It’s really not what you say. It’s like how you say it. That happens through the visual side of letters. You could say, for example, ‘I love you.’ You could write it in a letter that is very plain, or you could do something like extremely flourished and beautiful. Then the message can come across way more intentional, and the style becomes a message itself. That’s a little bit of what I play with, like trying to work with context that it’s given by specific letters. It’s not alphabets. It’s kind of like just working with, for example, a name, a headline, a logo. Those are the structures, the letter structures I need to play with in order to create a communication through those letters and embody a message that a client or a brand will need. Joseph: I know one challenge, Alex, that freelancers and entrepreneurs can struggle with is what to focus on, which is definitely something I’ve always wrestled with myself. How did you decide to focus on this particular niche of design? Alex: In that sense, I believe a lot in just trusting your satisfaction or putting your professional compass where your fun is focused. Just try to really answer your exciting needs, because the key is like just converting any effort into a natural will. For me, it’s almost like a necessity of like, ‘I really want to do this.’ If I’m doing something else, I’m thinking about these other things, so what I try to do is just try to go where my heart was going. Through that, I think I started to develop more of a knowledge about how to do certain things, certain way. It was really just like following a little bit your own needs more than anything else. Joseph: Let’s go back in time a little bit here. You haven’t always lived in New York City. You actually started your career, as you mentioned, as a designer in Barcelona. Could you tell me about what sort of work you were doing at that time, and then we can move forward from there? Alex: I started working in Elisava. That was when I was around like 20 years old. After that, I did my Erasmus. I went to Berlin for half a year and then came back and started to do some internships in this studio called Toormix, where I learned a lot about how to rationalize my ideas, try to not express yourself just for the sake of it. I remember when we were working at Toormix, every project had to be discussed previously. We did these meetings where we all hear a brief, and we all have an opinion towards how to approach it. The approach had to be discussed beforehand and agreed by all the team. To me, that was crazy because it was very hard for me to rationalize things before doing them, but they were great creatives for thinking and concepting. After that, I went to another studio. The approach was quite different. I went to Vasava, where the approach is way more emotional. Of course there’s an agreement towards what is the direction, but there’s a lot of things that they allow every creative to drift with and allow everybody that was taking the project dive into their own process and let the process show you what’s the best solution. There was a point, after spending two years over there, where I decided it was time for me to manage my own time basically and just try to find my own clients. I thought, ‘Let’s go find my clients on the internet.’ It was a perfect moment in time where internet was really allowing for you to hunt clients outside of your city. That was what happened. I made my website in English. Little by little, I was starting to get commissions from outside Spain, which allowed me to connect with narrower target of clients that maybe were looking forward to commission stuff that I like to do, rather than me adapting to whatever clients I had in my local territory. I started to get some agents, reps that help me to grow in my career. After six years, I decided to move to New York, because I needed a change. I already had my agents over here in the U.S. My landing in New York was already with a work stability, which is very fortunate. I’m very grateful about that. Joseph: Before we get to when you actually did physically land in New York, this move from Barcelona to New York City actually seems like a pretty big move. How did you decide to leave Barcelona behind and move internationally to United States? Alex: It was a swift moment. It was a moment of changes. It was a moment of looking at my life through a different perspective. It was when I was 30. It’s this time that’s like a pivotal moment where you’re thinking, ‘Is this where I settle in, Barcelona? Is this the city, or is there a new chapter for me?’ There’s maybe a surprise for my life that I could try to discover. I was looking forward to establish myself in Barcelona after traveling for six months in around Asia. Then I went to New York, and I just had this moment of like, ‘Wow.’ I met people. My agents were telling me, ‘Hey, if you want to move here, we can get you more work.’ It was like, ‘This is a moment where I need to make this happen or not happen.’ I was telling myself, ‘Allow yourself to fail,’ basically. If this is not going to work, it’s fine, but allow yourself to fail this time. If it doesn’t work, just come back to Barcelona.’ Here I am. I was really excited about everything, that it was such a bigger challenge in New York rather than Barcelona – like first of all, getting your—all the steps that you need to do—get your visa, get your social security, get your credit card, get your credit score, all these little steps that will mean nothing if I am in Barcelona. They were like massive achievements here in New York. Doing all these stuff, it felt very rewarding. Definitely, New York is a tough city, but also it grabs you from the beginning if you fall in love with it, and then things are starting to get better little by little. Joseph: My sister lived in New York City for many years, and I would go and visit her. I know the city’s really incredible, and at the same time, it can be very intimidating and overwhelming. It’s funny you mentioned that you’ve made the decision to move at the age of 30, because I was just thinking about my own situation in the past. I actually moved from San Francisco to London when I was 31, right around the same time where you’ve got to make this decision about ‘are you in or are you out?’ I don’t know about you, Alex, but I can still remember the very first week after I arrived in the U.K. I was wondering, can you take us back to the moment when you landed in New York City for the first time? What was that like for you? What was running through your head as you exited the airport? Alex: It’s funny, because there was not quite a moment where I was like, ‘I’m definitely 100% moved here.’ It was navigating a personal relationship. I was in love at that time, and I was just taking it slow to like coming for three months and then going back to Barcelona. It was a very slow transition. I didn’t want to say no to anything. I didn’t want to say no to Barcelona yet. I just wanted to say yes to everything. I had to decide at some point, because my life was a little bit chaotic. It was a lot of back and forth. New York was very welcoming in that sense, and I felt like everybody’s an immigrant in this city. It felt always very recharging, the energy that you find from the people. I don’t know how it is in London, but in Europe in general, there’s a lot of people that are born and raised in one place, so you feel a little bit detached from the culture. Unlike in New York, the culture is whoever arrives and sets up something new. It’s so hungry for new stuff happening. In that sense, everybody has an opportunity, and everybody needs to prove themselves that they are somehow part of this city. Joseph: Now, I got to ask you about how you landed some of your projects, because especially for those people out there who might also a be a solopreneur or a freelancer or even someone just trying to gain some traction on one of their side projects, there’s always this question about how you land your clients or your gigs. How did you end up creating the album covers for artists like Katy Perry and the Rolling Stones? Because that sounds like a pretty big deal. Alex: It does, but at the same time, it didn’t feel like that. It’s so crazy sometimes, like how crazy things happen in the luckiest way. I feel like it’s always a combination of hard work and some talent and then luck. In the case of Rolling Stones, every now and then, you get these projects that they are like, ‘Do you want to pitch for this project?’ It sounds great. You’re going to be willing to put so many hours into do a presentation, and then they’re going to present this to a big team above you that you have no communication with. They’re going to put it in a focus group, and of course, it almost never happens. The one time that it happened was for Rolling Stones, and I was in shock. I remember I accepted the project, thinking, ‘I don’t know why I’m doing this, because it’s probably not going to happen.’ But it’s Rolling Stones, so I would always say like, ‘Look, I did a version for whatever record is going to be released.’ I think that’s always the best way to approach a certain pitch for projects. The more confident you feel about the proposal, the less likely is the thing going to happen, weirdly in my head. My expectations were very low, but I did my best. Very surprisingly, the focus group approves the proposal, and it happened. Joseph: How did you get discovered to be one of the four people featured in that solo New York City short film, which is actually how I first learned about you? Alex: That was Daniel Soares who was a person who I didn’t know at the time. He’s a guy from Portugal, very talented filmmaker and very good eye for cinematography. He just…

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    Believing in Yourself with Jamie Love- CR55 Mar 14, 2019
    Show notes

    How can you survive the ups and downs of a bumpy career journey? In this episode of Career Relaunch, Jamie Love a former house cleaner turned professional photographer shares her thoughts on how to deal with hitting rock bottom and how your mindset can have a direct impact on the trajectory of your career. I’ll also explain how I’ve thought about my own self-worth, especially as it relates to pricing my services as a self-employed consultant. Key Career Insights Believing in your own self-worth is such a critical part of being able to promote yourself to others. You don’t have to have everything figured out, especially where you want to focus your energies, when you’re embarking on a new path on your career or starting your own business. You can put out a range of feelers to see what ends up gaining traction with both your audience and also yourself. Clinging to a negative mindset and outlook related to your career and life will likely not serve you well and can in fact lead to a downward spiral of even more negative events. Tweetables to Share Too much self-doubt can ruin everything. Jamie Love Tweet This Resources Overcoming the challenges of getting hired by your first client– from my blog Listener Challenge So my challenge to you is to put yourself out there, and start charging what you feel you’re worth, even if you don’t feel 100% ready yet. I’m talking about putting a price on something valuable you’ve been doing for free. And once you’ve done that, to NOT apologize for what you’re offering. To not feel like someone’s doing you a favour by paying you for this. Instead, help that person feel good about what they’re buying by proudly and unapologetically describing the value you know you’re providing. About Jamie Love, Photographer Jamie Love is a creative visionary and home-schooling mother who owns and operates Jamie Love Photography, a portrait studio based in Ithaca, NY. She completed her BFA in Photography and Digital Imaging from the Ringling College of Art and Design in 2003. Afterwards, she became a single mother to three children and dug herself out of the trenches of self-loathing and abusive relationships. She tapped into her own difficult journey toward self-love to create to a career focused on empowering and inspiring her clients through dream portrait experiences that celebrate their strengths. Her latest project is the The Senior Empowerment Collective. Many photographers have what they call “brand ambassadors” people who promote their business. She decided that she wanted to do a different spin on this and create a mutually beneficial relationship with her high school teen clients. Because the teenage years can be cruel to our self esteem, the Senior Empowerment Collective is a group of local teens who learn self love practices through their senior portrait experience. They have the opportunity to model and boost their self confidence with a larger organization “The Model Network National,” and locally, Jamie provides them with volunteer hours in the community, and works to create a portrait experience that celebrates their uniqueness. Follow Jamie on Facebook, Instagram, and Twitter. Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Jamie know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to Audible for Supporting Career Relaunch Thanks to Audible for supporting this episode of Career Relaunch. Audible is the premier provider of digital audiobooks, offering over 180,000 audiobook titles for listening anytime and anywhere on your favorite device. Career Relaunch listeners can download a free audiobook download and get 30-day trial at audibletrial.com/careerrelaunch. Episode Interview Transcript Teaser (first ~15s): I was kind of miserable. I was working these cleaning jobs that were not fulfilling to me. I was looking at these other people who have these lives that I wanted to have. I think because I was in that mindset, the worst thing happened. Joseph: Good morning, Jamie. Welcome to Career Relaunch. Jamie: Good morning. Joseph: It’s great to have you on the show. I’m really looking forward to talking with you about some of the major chapters in your career, including your time as a house cleaner and now as a photographer. I also want to talk about some aspects of your personal journey, including managing your career as a single parent and also how a specific injury became a turning point in your career. I was hoping we could start by having you first explain what you do as a photographer and also what you’re focused on in your personal life. Jamie: As a photographer, I have a boutique photography studio. I do maternity portraits. I do newborn portraits, senior portraits. I also do business headshots, as well as work style sessions and personal branding. Joseph: Do you have a favorite type of photography that you like to do these days? Jamie: I like doing them all and all for various reasons. I’ve been primarily doing a lot senior portraits recently. That’s been my main thing. I really, really enjoy that, getting to work with teens. Joseph: Okay. Well, we’re going to definitely come back to that topic at the end because I know that you’re working on an interesting project related to seniors in high school. We’ll definitely come back to that. What about in the rest of your life outside of your career, what’s keeping you busy right now? Jamie: Well, I home school my children, and so that keeps me busy when I’m not doing photography work. As well, just doing a lot of introspective meditation, mindset work, things like that, spending a lot of time out in nature as well, trying to be more outside and less in front of the computer. Joseph: What a great idea. I think that’s fantastic. You have not always been a full-time photographer. I know you keep yourself busy with many things right now, but I was wondering if you could take us back in time, Jamie, and explain what one of your former careers was. I think when we spoke before, you mentioned that you spent some time as a house cleaner. I was hoping you could tell us how you ended up being a house cleaner, and then we can move forward from there. Jamie: Goodness. It started after a separation with my son’s father. I was left a single parent. I needed something that I made the most amount of money in the shortest amount of time, given that time is not always easy for me to come by as a single parent. Somebody mentioned to me, ‘Oh. Well, you know, you could do some house cleaning and make a fair amount of money doing that.’ I enjoyed cleaning, so I thought, ‘Okay, well, let’s just try this.’ I had helped people organize their homes and do projects like that, and so it wasn’t new to me to do house cleaning. I took on a few clients, and then those clients referred me, and then it turned out into this major thing where I was doing anywhere between 8 to 15 clients a week. Joseph: Can you just share a couple example profiles of the people or families who were your cleaning clients? Jamie: They varied. Some of them were elderly people who just needed some assistance and couldn’t really do it themselves. I worked for a lot of people who had various allergies. They would have me come in because I had special HEPA filter vacuum that I had to purchase, and I use all eco-friendly products. My main clientele were people who either had environmental concerns or needed assistance. Joseph: Can you just give a glimpse into what it’s like to go into the homes of people to clean their places for them, also knowing that this was something that you were doing kind of out of sheer necessity? Jamie: Definitely out of necessity. Though I found ways to mentally appreciate and enjoy as much as I possibly could in the moment, it was definitely a necessity thing. It’s interesting going into somebody’s home and having to clean up for them. There’s a difference. There’s house cleaning, where you go in and you actually are cleaning, and then there’s like maid work, where people would just want you to clean up after them or their children. Thankfully, I didn’t have too much of that. It was mostly just I would come in and do a weekly deep clean for somebody. Sometimes, it was like a focused project. Other times, it was a general clean about. It’s a very personal experience, people having you come into their homes and you learn a lot about them through cleaning their homes, their particularities really, what’s important to them and what they prefer. Joseph: During that time when you were cleaning people’s homes, Jamie, what was running through your head? I guess I’m assuming you had a lot of time to think about a lot of different things. I’m wondering specifically about whether you thought at all about your own career during this time. Jamie: Absolutely. Sometimes, the clients were there, and sometimes, they weren’t. I found it more difficult when they were there. In particular, I had this one client who is a published author. I would go over, and she would just be sitting on her laptop writing. I also love to write. Sometimes, I would go over and I’d be, ‘Goodness, imagine if I would be spending my time writing. Maybe I’d be a published author by now, and I wouldn’t be cleaning.’ There was definitely introspective moments when I would be in people’s homes and wonder, ‘What are they doing for a living that’s affording them the ability to have me come in and just clean for them? How can I be in that position?’ At the same time, I could maintain a zen, ho-hum thing. Sometimes, I would just put in my ear buds and listen to a podcast, all the while trying to figure out how to get out of the situation. Joseph: Speaking of which, I know you had something happen to you with a physical injury that almost forced your hands here. What exactly happened to you? Jamie: I had finished a really long week. It was my 15-client week. I went home to do some stretching and some yoga afterwards, and my left leg went numb on me. I was kind of like, ‘What’s going on?’ I was trying to stretch it out. It wasn’t helping, and I started having muscles spasms. I ended up in the emergency room that evening, and they told me I had herniated disk in my lower back. Then, I was no longer able to clean. I was no longer able to do anything at that point. I was in a hospital room for a good week, as they did all these tests to figure out what else might be going on and why I couldn’t use my leg. My leg was completely numb from the toe all the way up to the hip. Joseph: Wow, okay. How did you get yourself to move forward in spite of the physical injury that you had? Jamie: I had to take time off. I was forced to take time off. When you’re sitting on a bed and you have nothing else to do but think about how to get better and how to heal your body, you go inward. Part of that for me was trying to figure out what I was going to do next for a job, considering my physical limitations. Even after a disk herniation, even if you heal it, you still have to be easy on your back. You can’t do a lot of heavy lifting. You certainly can’t be climbing stairs, carrying heavy vacuums. I had to reconsider what I can do for employment that’s going to make sense with this new body that I’m now living in. My mother was like, ‘You know, why didn’t you ever do anything with your photography career?’ I’d gone to college for photography, probably 10 years prior to all of this. I hadn’t been in the position to ever purchase the equipment needed to start my photography career, to do what I knew how to do, what I was trained to do. I said, ‘Well, good point. Maybe I should get back into that. Maybe I should look to getting some funding or figure out how to get the upfront cost.’ That became my focus, was getting the funds to start a career with the time off that I had while I was healing my body. Joseph: You alluded to this earlier, and I was wondering if you could tell me a little bit more about the effect it had on you of going from having a partner to being on your own as you were thinking about your career, especially with children. Jamie: Single parenting is definitely a whole new host of challenges where I had a partner that I could say, ‘Okay, well, I’m going to go work and you watch the kids.’ It didn’t become that simple anymore. Where I had a partner where it was like, ‘Okay, I’m going to work and our combined income can pay for child’s care.’ I didn’t have that anymore. I had to work through a lot of the challenges of trying to figure out a way to have someone watch the kids, despite the fact that I didn’t have income to pay for child care. It’s kind of like a double-edged sword. You need work to have money, but then in order—me, I had three kids at that time—to pay for child’s care for three kids is rather expensive. Joseph: Is there something that you think people misunderstand about what it’s like to be a single parent, especially when it comes to your career? Jamie: People are always full of assumptions as to why you’re a single parent, first of all. They do think something’s flawed with you, or, ‘Why is she a single parent?’ or, ‘How did she get in that position in the first place?’ It’s hard to have a career as a single parent, in the sense that your time is already stretched thin, because you’re the primary bread winner, you’re the primary everything. Having to have a career amidst that is difficult. It requires a lot of time management, juggling, and scheduling, and priority scheduling. There’s definitely a lot of assumptions that go in people minds around what that all entails. Looking at big jobs as I am doing now, people know that I’m a single parent, and they always say things like, ‘Well, are you sure you can take that on?’ or, ‘Are you sure you have time for that?’ There’s this assumption that you can’t figure it out because you’re alone. Joseph: Clearly, you have figured it out. I’m curious how you made that transition with all the challenges that come from being a single parent. I think I spoke with you before. I mentioned we’ve got a 15-month-old at home. Even with two people, it’s tough. It’s like all hands on deck at the time. I’d be really interested to hear how you pulled this off and was able to break into the industry of being a photographer full-time. I think it started with a program through a local bank. Is that right? Jamie: My local credit union, they have a program that’s called the IDA Program, where we live. It’s partially grant funded for people with low income, which is the position I was in at the time, where you save $1,000 and then you take some business classes, and then they match you with $2,000. There you have $3,000 and the education to start a business of your own. When I found out about this program, I was like, ‘Oh my god, this is exactly what I need to get myself rolling.’ I took the program, and it took me a good year and some change to save up that $1,000 and take the money classes that I needed to get in that position where I then had the $3,000. I used that to buy my studio light kit. Joseph: Because you didn’t have any of your equipment yet, I guess. Jamie: No. When I had started out in photography in college, back in 2003, a…

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    Gaining Perspective with Ben Mallinson- CR54 Feb 21, 2019
    Show notes

    What can you do to gain some much needed perspective and take a fresh look at where your career’s headed? In this episode of Career Relaunch, Ben Mallinson, a former public services employment advisor turned government public servant shares his thoughts on the difference between working for a public and private institution and the steps you can take if you’re feeling stuck in your career. I also share a moment in my own career when I had to take a step back to gain some much needed clarity. Key Career Insights While working for a reputable, well-known company can be quite alluring, you have to invest the time necessary to ensure your life there will truly align with your broader career goals. Creating some distance between you and your job can provide you with the headspace to figure out exactly where you want to take your career. Mirroring the exact language an organization uses to describe their mission and culture in your own job search materials can help you stand out in a very precise manner with those organizations. Don’t forget that there will always be other opportunities for you. Your narrative isn’t limited to only how you’re defined within your current organization. Tweetables to Share Having purpose is so important to your career. Ben Mallinson Tweet This When was the last time you took a moment to just stop and reflect on where you want to take your career? Joseph Liu Tweet This Listener Challenge During this episode’s Mental Fuel segment, I talked about the importance of stopping and reflecting on your career. My challenge to you was to carve out some time, ideally in the next week, when you’ll commit to taking a moment to pause. I’m talking about getting away from your devices and any distractions, creating some momentary distance between you and your work, and dedicating some time to just being by yourself to reflect on your career and where it’s headed. Then, take a stance on whether you career is or is NOT moving in a direction you want it to. If if is, great. Double down on an activity that’s been serving you especially well. But if it’s not, I’d like you to reflect on how long you’ll continue to tolerate working in a way that doesn’t truly fulfil you. If you’re looking for some contemplative music to help you do that, one of my favourite artists to listen to when I’m feeling rather pensive is Max Richter. Give a listen to his songs on Spotify. About Ben Mallinson Ben Mallinson’s professional experience spans the not-for-profit, private, and public sectors in Australia. Ben began his career in Melbourne, Australia, working for a not-for-profit employment services provider. A few years later, he transitioned into the private sector, including three years working for one of Australia’s top management consulting firms as a project coordinator and executive assistant. Last year, he transitioned into the public sector, taking on a role in Victorian state government’s department of health & human services where he worked on a state-wide health and human services reform project. He’s recently started a new role within the same department working on an exciting transformation program of works. Connect with Ben on LinkedIn. Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Ben know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to BrandYourself for Supporting Career Relaunch A2 Hosting allows you to offers simple tools and services to help control what people find when they Google you. To clean up, protect, and improve how you look online, visit BrandYourself.com and use promo code ‘RELAUNCH’ to get 50% off a Premium membership. Episode Interview Transcript Teaser (first ~15s): I had some time to reflect. I wasn’t necessarily sure about exactly what my next step would look like, but taking that space gave me the clarity that I did in fact want to move on. Joseph: Good evening, Ben. Welcome to Career Relaunch. Ben: Thanks, Joe. Joseph: I am very interested in having you on the show today so we can talk about your transitions between the public and private sector and what you’ve learned along the way about how to repackage who you are when you’re making those transitions. I was wondering, Ben, if you could just start off by telling me what you’re focused on right now in your career at the Victorian State Government and also your life there in Melbourne. Ben: I’m really focused at the moment on developing my leadership skills. I want to try and do that through practical experiences as much as I’m able to. I decided recently that I want to deepen and expand my technical skills relating to that. Next year, I will be studying part-time Management and Business Administration while I continue to work. Joseph: Can you also just give us a glimpse into what exactly you do there as a Senior Compliance Officer? Ben: I work for a state government department in Victoria. That’s the second largest state by population in Australia. Essentially, I work in a public policy setting in various projects around policy reform and implementation. Joseph: I was wondering if we could go back in time and if you could take us back to the time in your life, Ben, when you were working in employment services for the government. Part of what you were doing was working with government welfare recipients. I would love to hear a little bit more about that. Ben: That was really one of my first proper professional gigs once I had finished uni. I made that decision to go into employment services because I was always really drawn to work in roles or in settings where I was able to help people in some way, shape, or form. I was doing a bit of soul searching, a bit of exploration back then, and I actually went to see a career counselor who pointed me in that direction as a potential option. I started out in quite a junior role, what’s called an associate employment advocate, and then moved into working with the range of client, I guess with a range of different barriers to employment, many of them who have been on welfare for a long time or have various other barriers to employment or psychosocial issues, and basically working, in a sense, as an employment consultant to try and get them into work either for the first time or back into work and off of welfare in some kind of direction. Joseph: I know we’ve got similar services here in the U.K. that are more in the public sector where you’re trying to help people who are trying to go back to work or who are trying to enter work for the first time. Do you have any sense of whether there were any misconceptions that you had about those types of people trying to get jobs that you pretty quickly dispelled after spending some time working directly with them? Ben: I guess when you’re working in that kind of role, you realize that things may not be as simple as they might appear on the outside. There are many reasons why somebody may find it difficult to enter the work force. One prime example of that is really the examples that are in people’s lives. If you’ve grown up without the example of your parents or caregivers or whoever it may be, in work, then that is not going to be such a natural, expectational path for you that just follows immediately from finishing school or whatever it may be. The other is socioeconomic factors, access to education, perhaps a disrupted life in many ways, whether it’s being in and out of homelessness or having other issues or problems, whether it’s drug and alcohol dependence or mental health barriers. Working in that kind of role, you are able to form a fuller picture of just the wide range of things that can be a barrier to somebody participating and entering into the workforce. Joseph: We’ve had a couple of people on this show, actually, who have found themselves homeless or have been through a really long transition. If you dig a little bit deeper, things aren’t always as they seem. There could be a really good reason why they’re in that situation. Very interesting. Now, Ben, you eventually decided to move into the private sector. It sounds like you were doing really great work to help these people find jobs. I’m curious, what was behind your desire to make this shift from public into the private the sector? I think you eventually landed in a management consulting role. Ben: The next role that I took after starting out in employment services was under a different system with clients who were covered by what’s called workers compensation here, where if somebody has an injury in the workplace, they’re compensated and assisted through their process of recovery and to redeploy into new work or a different career, and also traffic accident compensation clients, clients who’d actually had some kind of traffic accident. I moved into that area which, in some ways, similar in the type of service but was run by a private organization, and very much to my surprise, a very private focused industry, you might say. Joseph: What was it like for you to make this shift? Because this is kind of an interesting case study where your role was quite similar, but you’re going from a public sector to a private sector role. How was your day-to-day life different? What sort of impact did that shift have on your perceptions of how good of a fit it was for you? Ben: I still felt that I worked in a realm where helping people was still the focus of a lot of people working in that industry. I think my next step into the private sector, which was then actually to management consulting for a private firm working with a whole range of different organizations and clients, whether private, public, or non-profit, and whole range of different projects, it was a change in many ways, because there were so many projects, different projects to work on, which required a very agile approach across those different projects and working with different clients. Really, the pace, the deadline focus of that environment, the frenzied nature of that environment was a different kind of gear and a different intensity and probably a more commercial underpinning to everything that we did. That was probably a more significant jump and transition for me in some ways. Joseph: I guess what’s kind of behind my question, as I talk to some people who either work in a non-profit sector or they work in a public sector and they have this thirst for working in the private sector for, I suppose, reasons that seem great on paper, like salary or benefits or just the sheen and the glimmer of working the private sector, I was just wondering if the perceptions you had of the private sector and how satisfied you are going to be there, how did that end up playing for you? Ben: I was excited. The company that I worked for, they had a really fresh, vibrant kind of image. Throughout the recruitment process, I got a sense that the place was really a very innovative company with a very exciting culture. I was really drawn to that in many ways. I got into that company, and in many ways, it was an exciting place to work, there was lots of innovative approaches, lots of workshop, and lots of colorful sticky notes on the walls and white boarding and a real kind of buzz to the place. There were many aspects of working there that I really loved, but the kind of position I found myself in, the role I was doing really wasn’t the right kind of role for me. It was sort of a jewel role in some ways. On one side of things, I was working in project coordination, and in some cases, managing smaller learning and development projects. On the other side, I found myself more on an executive support kind of role. I found, really, that for many reasons, that wasn’t really a great fit for me. I found myself kind of feeling a little bit stuck in a role that I thought I was being underutilized in, in an environment that was quite exciting in other ways and interesting in other ways. I think, for me, my lesson in that process was I was very taken by the image of the company, and in some ways, that delivered. What I didn’t think enough about was really how suited I was to the role and how aligned the role that I actually took on was to my broader career objectives and what’s important to me and my life and in my career. Joseph: That’s a good point, because I guess it is the combination of the organization and the role that you’re in that really creates your day-to-day life. Once you realized that this role wasn’t exactly a great fit for you, how did you then think about the next step in your career? Ben: I actually recall a specific period of time that was a bit of a turning point for me, if you like. For a while, I was kind of in a state of confusion, because a part of me felt that, ‘Hmm, I’m not sure if this is the right role for me or what my future is here,’ but on the other hand, I really liked aspects of the company, the culture, and the people in work with. What should I do next? I was kind of confused. I had the opportunity at that time, fortunately, to be able to take a bit of a break. I took a month off work on leave, and I took a holiday. I went to America for a month. I met up with some friends over there, but I spent it mostly by myself. I went to the Burning Man. I went to the Grand Canyon. I had some time to reflect and think about my next steps. I wasn’t necessarily sure about exactly what my next step would look like, but taking that distance, that space gave me the clarity that I did, in fact, want to move on. I actually wanted to move back closer to a more community, human-services-focused industry where I can work on problems and projects that would affect the lives of people who are disadvantaged. Taking a bit of time out to sort of take a step back allowed me to see that and say, ‘Okay, I know one thing. I don’t know what that role exactly is going to be, but I know I need to explore what kinds of organizations and roles and pounce that I might be able to pursue that are more in line with that direction rather than private management consulting.’ Joseph: One of the things that we spoke about before, Ben, when we chatted prior to recording this, was the steps that you took to leverage some of your key contacts and mentors to help you repackage yourself in your career. How much did that play a role in your next move? Ben: It played a really vital role, I would say, and in each of the transitions that I have made, whether it be in public or into private or out of private sector, talking with other people around me and drawing on resources was really a key strategy that I found was very helpful. In my previous role and organization, I was very fortunate to have a great mentor and coach and a senior colleague or manager of mine, who I trusted and respected. Once I had identified that I wanted to work in human services and in fact identified the department I now work in as an option for me, I talked to her because she used to be a senior government executive before actually moving into management consulting. I talked to her about roles that I was looking at and whether she saw them as being suitable for me or how I might adjust my approach or the language in my résumé and my cover letters to b…

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    Reassessing Your Priorities with Jay Kali- CR53 Jan 31, 2019
    Show notes

    How can you feel more empowered in your career? In this episode of Career Relaunch, Jay Kali, a former prison guard turned strength coach shares his thoughts on how adopting an empowered mindset and the relationship between hard work and luck. During the Mental Fuel® segment, I’ll explain why it’s important to take stock of how you’ve changed over time. Key Career Insights While your job may have suited you in the past, it doesn’t mean that same job will continue to suit the person you’ve evolved to become. The harder you work, the luckier you may get (building off a quote about the relationship between work and luck from film producer Samuel Goldwyn). You don’t necessarily have to change everything or make a drastic move to create the career and life you want. You could start small, doing something on the side, or testing the waters in a way that’s low-risk. Tweetables to Share Making progress starts by getting just 1% better in one area of your life. Jay Kali Tweet This What's on the other side of fear? Nothing. Jamie Foxx Tweet This Resources Mentioned We discussed the Japanese concept of the Kaizen Principle. Jay is also really passionate about the Catch A Lift Fund that enables post 9/11 combat wounded veterans all over the U.S. to recover and rehabilitate both physically and mentally through physical fitness, motivation and support. We referred to the Growth Mindset, something we touched on in Episode 41 with Victoria Crandall. Jay has also graciously offered his book Educate, Demonstrate, Motivate for free to Career Relaunch listeners. Listener Challenge During this episode’s Mental Fuel segment, I talked about the importance of recognizing how much you’ve changed over time to help inform the next steps in your career. My challenge to you is to think about the upcoming year (or 2 or 3) as a distinct chapter in you career. And if you were to name this chapter, what would it be called? What do you want it to be about? Is it about gaining more responsibility at work? Is it about achieving a certain level of visibility? Is it about something totally different outside of work? Like independence. Family. Fitness? Social life? Personal growth? Once you decide what you want to be about, take one action that focuses you on this priority. About Jay Kali, Strength Coach Jay Kali is a Strength Architect who doesn’t just build better bodies, he helps build strong, empowered women. He’s motivated by a desire to help others take charge of their lives and become physically, mentally, and emotionally stronger. His major career pivot came when he decided to leave his government job as a Federal Law Enforcement Officer, sell all his stuff, and move to a city and a country he’d never seen or lived before in his life. Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Jay know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to A2 Hosting for Supporting Career Relaunch A2 Hosting is the web host provider I use and trust for my own websites, and they even offer 100% carbon neutral green hosting. For an easy, fast, and affordable way to get your personal website online today, visit careerrelaunch.net/a2 to get 50% off your web hosting plan. Episode Interview Transcript Teaser (first ~15s): What else can I do in this world? Being a correctional officer, sitting in there, realizing, ‘This isn’t really in line with my views anymore. How can I be a part of something that I don’t even agree with?’ That was the big turning point for me also, just the intuition and just listening to myself. Joseph: Hello, Jay. Welcome to Career Relaunch. It is really exciting to have you on the show. Jay: What’s up, Joseph. I am pumped to be here. Thank for having me. Joseph: Great stuff. I appreciate your enthusiasm. You’re our first guest calling in from Mexico. I want to talk about how you ended up there, and I also want to talk about your time in the military and as a prison guard. I was wondering if you could start off by telling me about what you’re focused on right now in your career and life as a strength coach there in Cancun, Mexico. Jay: You know what, Joseph? I got to, first off, give you props because I’ve already heard other podcasts. You have people from Africa, U.K., and the U.S. You’re hitting everybody up from all over the world. Nice job. Joseph: We try to get a diversity of people in here. It’s something that I think is important for the show. Jay: That is awesome. A little bit about me real quick. I moved down here to Cancun a little bit over six years ago, and I actually opened up my own fitness facility, the first of its kind here in Cancun. I had that going for about three years. After three years, I actually sold and closed both of my gyms and moved my whole entire business 100% online. Now, I am a digital, I guess you can say your virtual strength coach, and I help women all over the world. Joseph: Cool. I want to come back and talk about that switch that you made going from what I’m going to call more of a traditional fitness coach to more of a virtual strength coach for women, but I want to go back in time, because you got a really, really interesting history, Jay. I know you haven’t always been a strength coach. I know there’s a lot to talk about there, but I want to go back and start by talking about your time in the military and why you chose to enlist in the army. Can you take us back to that time in your life and what led you down that road? Jay: To be honest, it was 2002. I was 17 years old when I actually joined. The reason I had joined, we had 9/11, that just happened the year before then. The patriotism was kind of running through, living in Missouri and stuff, so that kind of at line there. Also, I wanted to do something with myself. I wanted to take a step out. I knew that I wasn’t going to college, and the only way to really progress myself was go to the military instead of being stuck in a little town. Joseph: Was that decision to go to the military pretty clear for you? Did you know for sure you didn’t want to go to college? How are you so clear about that particular path? Because I know that’s a really big decision to enlist in the army. Jay: I never had the expectation, never going to college to be honest, Joseph. It was just never really in my—not where I grew up and live from. My whole idea and thought was, ‘You know what? The only way that I’m going to get out of this situation that I’m in is going to the military.’ Joseph: What was your time like in the military? Can you just give us a glimpse into your day-to-day life and your experience of being in the military? Jay: My normal every day was kind of different, because there is one point where I’d be deployed, and there is one time where you’re back in the States. Each time, it’s a little bit different. Whenever you’re back in the States, you kind of have more what they call garrison. You look good, you clean your vehicles, and you make sure you’re on top of your job. Whenever you’re deployed overseas, that’s a totally different game over there also. The only mission over there is just to get back alive. Joseph: This show is titled Career Relaunch, and we talk a lot about major career changes. One of the career changes I want to talk about, just moving forward from that point in your life, is how you went from being in the army to working in a prison. After that, we’re going to talk about your current life as a strength coach. How did you make that transition and how did that particular opportunity come up for you? Jay: Actually when I got out of the military—I don’t know what you call it. A buffer job, I guess—it’s kind of an interesting story, because I actually worked as a manager, a head manager at a strip club when I was down in Texas while I was actually waiting to get picked up by the Feds for the prison job actually. It’s a really interesting dynamic. You’re talking about career relaunches. Listen. I have done some relaunches, man. Joseph: I never actually stepped foot into a prison myself, Jay. I was just wondering, can you just give a glimpse into what a typical day was like for you there working in a prison? Maybe we could start off by talking about exactly what’s your role was there. Jay: Straight in from the baseline as a correctional officer. It’s actually a really easy transition to go from someone who’s in the military to a federal law enforcement job. You already have the training. You’re asking earlier how that transition was. Inside the prison, for example, that’s a totally different world. Remember, we keep on talking about these different careers, and honestly, it’s like hugely different, going through different doors, and literally in a prison. I think the first thing, whenever I first walked in one, is to notice that you’re locked in. There’s no way out of it. You know what I’m saying? Once you go through that front door, that sliding door closes before the next one opens. It’s what you call a sally port. That’s the transfer space. Once those doors close, you know, ‘Man, I’m going into prison right now.’ Joseph: I’m a little naïve when it comes to this stuff. I guess my perceptions of prison are probably based on what I’ve seen in popular media. I was hooked on that series, ‘Prison Break,’ for a really long time. I loved that show. I think what I found most fascinating about the show was the social dynamic that happens between the prisoners and the correctional officers. I don’t know how accurate that is or how much that reflects reality. Jay: We really can’t really compare it to things on TV. We have an idea, because obviously, you do have those relationships, especially whenever you know there’s times that you’re walking into a unit that might have 150 inmates or prisoners in that one wing, I guess you can say, and you’re in there by yourself. They’re not locked behind doors. They don’t have handcuffs on. They’re free to walk around and move, and you’re the only guy back there. It’s a different dynamic. It’s a totally different dynamic. I’m sure across different levels also. If we really go deep in the prison lifestyle, you have different ones from county compared to city, compared to state, and all the way up to federal. Talking about the social interaction in a federal prison is a lot different than a lot of other prisons, because usually, the inmates are going to be there a lot longer. It’s a little bit more relaxed. That’s why they usually call it Club Fed Med. Joseph: What were the kinds of prisoners that you were around? What was the range of the types of people that you crossed paths with there in the prison? Jay: One of the prison cells, the really cool thing about it was actually what they consider an administrative level prison. What that means is that it actually has every single classification type of inmate there. You have the max lifers all the way to what they call campers, who actually don’t even sleep inside the prison. They sleep outside of the wire, and they actually usually take care of the prison grounds and stuff. When I was in prison, I worked with everyone. I worked with mental health inmates who would be locked up for the rest of their lives because they’re not fit to return to society. I’ve worked with inmates who would be getting out in the next two months and trying to get them ready for civilian life again. Joseph: What was the toughest thing about working with those types of people as a correctional officer for you? Jay: You can go in there thinking you’re going to be in one place, let’s say, working with the inmates who are going to get out in two months. Next thing you know, you got to go work on an inmate who’s locked up for the rest of his life, who has a mental health issue. You have to wear a lot of different hats, and you got to be able to change really, really quickly. I think that’s probably one of the most challenging aspects of being in a prison like that, because you have so many different ranges of inmates. Joseph: Just a couple more questions about your life there before we move on to your transition and why you decided to leave. It’s a really fascinating environment. I’m just trying to think about being in an environment where you’re surrounded by what I’m going to assume are mostly men who have done quite a few bad things in their lives and don’t have a lot, necessarily, to lose. What was one of the scariest things that happened to you when you were a correctional officer in that sort of an intense environment? Jay: The scariest point, I would probably say, is the chow hall. The chow hall’s probably the most frightening place to be, because you’re trying to push through a lot of people really quick. You’re feeding close to 1,500 inmates or 1,000 inmates. You’re trying to get them all through in an hour and a half or two hours. That’s quick. Then someone had a bad day, or someone did this, or someone did that. You got to worry about people cutting in line. It sounds ignorant, it sounds small, but respect goes a big way, especially in prison. If you disrespect someone, it can just spark. In that chow hall, that’s usually where it’s going to go down. That’s probably one of the most frightening places, seeing those guys when they get agitated and about to do something, but then you, having the wherewithal, not being able complacent, knowing what’s going on, and being able to snap those guys out of it instantly too. It’s not so much friendly like you see on TV. It’s more of a respect. If you respect me, I’m going to respect you. I’m going to respect you if you respect me. It goes back and forth. That’s probably the biggest thing that you learn in prison. Joseph: That was going to be my other question for you: what did you learn from being in that environment, about yourself and also how to think about your own life? Jay: I would say the biggest thing is just be cool. ‘Be cool, shorty. Just relax.’ Especially being from overseas and being in the military and stuff, you just automatically want to react instantly. Sometimes, they can play on that, and people don’t realize that. The best thing to do is just to be calm, level-headed, breathe a little bit, and hopefully, you’ll find a clear path on what you’re trying to achieve. Joseph: I got one more question about this, Jay, and then I’m will move on to your transition. I’m just thinking, you and I have chatted on video cam before, and you’re clearly a lot bigger and stronger than I am. Jay: Come on, man. Joseph: Definitely, there’s no question. I’m thinking, if I was in that environment, myself, I would be really scared. I think I would actually fear for my life. I’m not sure how well I would fare in that environment as someone who has spent most of my life working in offices and in the corporate world. How did you maintain your composure in an intense environment like that? Jay: When I was in the military, I don’t think or I know I didn’t have the ‘body’ that you see whenever we video chat. There’s no way. I realized that. I don’t really believe the military has the best physical conditioning there is, or at least for the army, in my personal opinion, to look your best and feel your…

    Full show notes at the publisher

    Letting Go of Outcomes with Karen Cheung-Hing- CR52 Jan 10, 2019
    Show notes

    In this episode of Career Relaunch, Karen Cheung-Hing, a former doctor turned English pronunciation teacher, shares her thoughts on procrastination, relocating to a new country, and upside of changing careers. I also share some thoughts what happened when I let go of how I thought things should look in my career. Karen and I first crossed paths after she attended one of my career change talks in London. She later applied to be on the show, and I found her story to be really refreshing and unique. I could also relate a bit to some of her sentiments about leaving medicine behind because I also walked away from a career in medicine many years ago. I hope you enjoy hearing her career change insights. Key Career Insights You may not have a clear moment of epiphany that you should move on from your current role. Instead, it may just be a lingering feeling that things won’t get any better and that you owe it to yourself to at least try to do something else that you truly enjoy. You can’t fully compartmentalize your personal and professional lives. They’re interconnected, and if you’re feeling dissatisfaction in your career, it may be worth considering whether something in your personal life is affecting your career and vice-versa. There’s a fine line between procrastination and just not wanting to do something. How do you feel inside when you think of the project. Although moving locations and even countries may seem like a drastic change, you may be surprised at just how similar your day-to-day life may be, especially since much of our lives are now online. Letting go of your fixed ideas about outcomes can really lift a lot of stress from your life and allow you to feel better. Tweetables to Share Your world gets bigger when you change careers. Karen Cheung-Hing Tweet This Letting go of one goal creates space for another. Joseph Liu Tweet This Listener Challenge During this episode’s Mental Fuel segment, my challenge to you as you kick off 2019, is to not necessarily think about which goal or outcome you want to achieve but to instead think about which goal or outcome it’s about time you let go of, which is equally important. Think about something you’ve been a bit too obsessively focused on, reconsider what difference achieving that outcome would REALLY make to your career or life, and if the difference is negligible, let it go so you can make room for something else. About Karen Cheung-Hing Karen initially worked as a junior doctor for the National Health Service in the UK before re-training as an English pronunciation teacher and working for a variety of language service organizations. She recently moved away from the UK, and now lives and teaches in Bangkok, Thailand. Did You Enjoy This Episode? Please Let Us Know! Tweet: If you enjoyed this episode and have a few seconds to spare, Tweet to let me and Karen know!Tweet a thank you! Review: I’d also love for you to leave a positive review and rating for the podcast on Apple Podcasts, which helps my show reach more people who want to relaunch their careers. Subscribe: Be sure to subscribe to Career Relaunch podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or Android so you can automatically get each new episode on your device. Full instructions. Stay in touch: Follow Career Relaunch on Twitter, Facebook, and Instagram. You can also follow host Joseph on Twitter and Facebook. Comments, Suggestions, or Questions? If you have any lingering thoughts, questions, or topics you would like covered on future episodes, record a voicemail for me right here. I LOVE hearing from listeners!Leave Joseph a VoicemailYou can also leave a comment below. Thanks! Thanks to Grasshopper for Supporting Career Relaunch Thanks to Grasshopper for supporting the Career Relaunch® podcast. Grasshopper is the Virtual Phone System designed for entrepreneurs and small business owners. It works just like a traditional phone system,but it’s all managed online or by phone so callers can reach you anytime wherever you are. Career Relaunch listener can get $50 off your first orderby visiting TryGrasshopper.com/Relaunch. Episode Interview Transcript Teaser (first ~15s): Having gone through this upheaval of change in my career, it’s forced me to let go of these very fixed ideas. I have been surprised at myself at how quickly I’ve let them go, actually how much better I feel for having let them go as well. Joseph: Hello, Karen. Welcome to Career Relaunch. Karen: Thank you for having me. Joseph: I am excited to talk with you today, Karen, because you’re going to be our first guest who is based in Thailand. I want to talk about a few different things today, your former life as a doctor, your transition into becoming a language teacher, and also your recent move. I was wondering if you could just start there by telling me what you’re focused on over there in Thailand, after moving there from the U.K., and what you’re focused on in your career and your life. Karen: At the moment, I am living in Bangkok. I took a one-year contract here at a school. The school is bilingual, so the children learn both in Thai and in English. They asked for some help with the children’s English pronunciation. I’ve come over to try and help them implement some changes so that we can help the children to understand how to make the English sounds which Thai people would normally have a lot of difficulty with. That’s my focus really for the next year or so. Joseph: I was just thinking back to when we first crossed paths, because I think you were sitting in the audience at one of my career change talks in London, and then we connected later over the phone right before you were about to move from London to Bangkok. We are going to get into why you moved to Thailand in a bit, but I was wondering if you could first go back in time a little bit before we talk about your current life and go back to the time when you used to be a doctor in the U.K. I was hoping you could start off by telling us, first of all, why you chose to become a doctor, and then we’ll talk a little bit about why you chose to leave it behind. Karen: It’s like a completely different life actually. I genuinely feel like that that was the life of somebody else in many ways. When you’re 16, 17 years old, and you have to choose something for university—I’m sure there are some 16 year olds out there who are very self-aware and really know what they’re doing, but I tacitly guess the majority of them are like what I was at that age. I didn’t really think about it that well. It just seems like a good, responsible, stable sort of career. When I was younger, I was intent on always being a goody-two-shoes and a very responsible sort of girl, so it seemed like a natural choice. I often say it people that I sort of fell into it. They never believed me because there is an element of competitiveness to get into med school. What I mean is that I sort of drifted down this path without perhaps thinking about it enough when I was younger. Joseph: What kind of a doctor were you, and could you just give us a glimpse into your day-to-day life? Karen: The way it works in the U.K. is that you qualify for medical school, and then you do have to do your initial two years as a very general junior doctor. They make you do rotations in different departments, which is supposed to give you a taste of different aspects of hospital life or community medicine life and help you to decide which direction you’d like to go in later. I hadn’t got much further really than doing general medicine. I’d gone as far as going more to towards adult medicine as opposed to pediatric medicine, but I hadn’t got much further than that when I actually decided to leave. Joseph: I was just wondering if you could tell us a little bit about what you thought being a doctor was going to be like and then what the reality was in comparison to that blueprint that you had in your head. Karen: I do sometimes say to my ex-colleagues that I think if the reality of the day-to-day work had matched my blueprint more closely, then I possibly could’ve stayed. I think I was expecting something with more of a team spirit. I think I was looking for some kind of mentor in some way, like an elderly professor sort of person who takes you around and quizzes you a lot and challenges you. Of course, there are people like that in medicine. It’s just that the NHS as it is, it’s just so overstretched at the moment that even if we do have people like that who could be mentors like that, they don’t have any kind of time to be that kind of mentor. Unfortunately, I didn’t feel supported enough, and that left me very stressed on many occasions, I think. Perhaps if it had been different, then maybe I would have stayed. Joseph: What about the patient interaction, what you envisioned your doctor-patient relationships to be versus what they actually were? Karen: To be honest, I hadn’t really given it much thought. It sounds ridiculous, but I really was not well-prepared for the career. I enjoyed speaking to some of the patients, of course, but then I didn’t like speaking to other patients. That’s to be expected. You’re not going to enjoy your interactions with every single person when you’re dealing with the general public. I have to say I wasn’t expecting any kind of adulation or anything like that just for being a doctor, so it wasn’t that I was disappointed by that at all. Medicine is very interesting. In itself, it’s a very interesting subject, but the day-to-day is obviously less interesting. There’s a lot of routine stuff that goes on, which as bad as it sounds, can get a little bit boring. It just didn’t satisfy me on a day-to-day basis. Joseph: Karen, what made you realize that you wanted to make a shift away from medicine? Because I’m hearing you say it wasn’t really satisfying you and it wasn’t quite what you wanted from your day-to-day work life. At what point did you make the decision to move on? Karen: I started thinking about it when I was in my second year of working and sort of agonized over the decision and eventually left after, I think, I’d work for about three and a half years, roughly. That was the point to which I actually left. It’s not to say that there was any kind of moment of clarity. It was more like a gradual, creeping realization that it probably wasn’t going to get much better than what it was. I sort of felt like, ‘I better try something else whilst I still can.’ There was this recurring thought which might seem morbid, but it was actually a really good spur, which was that if I got hit by a bus the next day and died, I would be really annoyed with myself that I didn’t at least give it a shot to do something that I really enjoyed and really found interesting and really loved, at least to try it. I just thought, at the end of the day, I could go back to medicine if it didn’t work out. In the end, that’s what persuaded me to leave. Joseph: Before we go on to your transition, can you remember the day when you had your last day as a doctor seeing patients and what it was like to walk away from that? Karen: My very last job, it wasn’t that I decided to leave and then handed in my notice and that was it. That particular job was actually coming to a natural end anyway, and it was just that I didn’t then apply for a new job. The last day of work at that point, I still hadn’t fully decided what I was going to do. I suppose I thought that maybe I could still apply for another medical job within the next month or something like that. It was more that I left the job, spent some time at home, and then decided, ‘You know what? I’m not going to apply for a medical job now. I’m going to apply for a language job.’ Joseph: I think when we spoke before, we talked about the fact that I also went to medical school, and I actually decided to leave that behind. I remember going through this period. For me, it actually lasted a couple of years where I was really just trying to reflect and figure out what I wanted to do next. How did you go about figuring that out, making the leap from medicine over to becoming a language teacher? Karen: Languages was always in the background, always, always, always in the background. Since I was a child and I’d randomly found this ‘learn Italian’ book at the library or something like that, I’ve been hooked really on languages. I knew I liked that. That was an absolute certainty. In terms of what career I should actually go into after medicine, languages was obviously a strong contender, but I think there was a part of me that felt like, “Oh, it’s a terrible waste if I don’t do something related to medicine.” Whilst I was still working in medicine, I did spend quite a lot of time brainstorming different areas that I could work in. For example, ‘Could I transition into pharmaceuticals?’ or, ‘Could I transition into research?’ or, ‘Could I transition into Chinese medicine,’ for example?” I’d look at all of these options. I’d do little spider diagrams and things like that, but when I looked at the finished brainstorming, I was still always more attracted to the branch that came off saying languages. In the end, I thought I better give that go, really. Joseph: During your transition, I think you also told me before that you saw a career coach, and you guys talked about quite a few different things related to your future. Can you just give us a glimpse into a couple of the topics that you talked about with your career coach and how that helped you gain the clarity you needed to make your next move? Karen: Yes, I actually saw a few different people, only one of whom was actually a careers coach specifically. The other people were just sort of general coaches or counselors that just talked to me in general about my career issues. This particular lady who was a proper careers coach, she was a retired GP. She was perfect, because she understood the medical world, and she was trained in careers counseling. It was interesting to me, because I think I went in there with a very business-like attitude, sort of, “I need some help to decide on my next career move. Please help me to go about making a good decision.” It surprised me how she started actually by going into some personal things. I was more than happy to discuss these things. I guess it made me feel that, actually, your life can’t always be compartmentalized into your life and then your career. Your career is part of your life, isn’t it? That was interesting. We did a lot of fascinating stuff about personality types and to discuss which parts of your personality might find it more difficult to work in medicine as it is at the moment in the NHS and which parts of your personality might be making your life difficult, not just in your career but also in your personal life. Those kinds of things were fascinating. Joseph: I think when we spoke before the recording, you also mentioned that you guys talked a little bit about the topics of procrastination and also giving yourself permission to do the things that you deeply wanted to do. Could you just give us a glimpse into what you were talking about related to those topics? Karen: With regards to procrastination, the first time I talked about that was with the very first counselor that I went to see. I went to him saying I have a problem with procrastination, because I’m not revising for this medical exam, which was a post-grad medical exam, and obviously, I should be revising for it. After a few sessions, he said to me, ‘I’m not sure that your problem is procrastination. I think you just don’t want to do it.’ That was definitely a turning point for me, because I guess I knew that on a subconscious level, but I certainly never admitted that openly to myself, let alone to other people. To have a stranger perceive that and then just say it to me point blank, it was like a weight had been lifted off my shoulders. I felt like that was a very significant moment. Joseph: That’s really interesting, becaus…

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