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    Technology

    Break Point

    Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they’ve built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

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    Latest Episodes:
    Data Governance with Kasthuri Nagappan and Sameer Kumar Pandey - part 2 Dec 28, 2022
    Show notes

    It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer.
    Links

    • Debugging best practices
    • Secrets management
    • LinkedIn: Sameer Kumar Pandey
    • Data anonymization
    • LinkedIn: Kasthuri Nagappan
    • Data Governance White-paper

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Data Governance with Kasthuri Nagappan and Sameer Kumar Pandey - part 1 Dec 14, 2022
    Show notes

    It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer.
    Links

    • Debugging best practices
    • Secrets management
    • LinkedIn: Sameer Kumar Pandey
    • Data Governance White-paper
    • Data anonymization
    • LinkedIn: Kasthuri Nagappan

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    In Platform Process Mining with Dan Grady Nov 30, 2022
    Show notes

    Process mining may not sound like the sexiest thing to a developer, but today's guest is going to convince us otherwise why you really want to consider it in your overall platform strategy.
    Topics

    • 00:00 Welcome/introduction
    • 07:06 In-platform processing mining overview
    • 08:31 Benefits of in-platform
    • 14:02 Performance Optimization on PDIs
    • 15:24 How it makes work better
    • 18:09 The ski map
    • 21:17 Finding definitions
    • 24:14 Connecting with Automation Center
    • 27:26 Sidebar: Single platform
    • 30:43 Roadmap
    • 35:24 Enablement
    • 36:59 Contact info
    • 37:27 Outro

    Links

    • Process Optimization Blog
    • Developer portal
    • Twitter
    • Process Optimization videos
    • LinkedIn
    • Email dan.grady@servicenow.com

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Tokyo Integration Hub Features with Anders Henriksson Nov 16, 2022
    Show notes

    As many long time listeners know, I've always been fascinated by integrations. It's a way to make one plus one equal 100 when it comes to driving value from our systems. In this episode, we'll find out what's new in our Tokyo release when it comes to Integration Hub.
    Topics

    • 00:00 Welcome/introduction
    • 04:36 Automation Engine with Michael Meiner
    • 04:52 Integration Hub defined
    • 07:22 Connection overrides
    • 09:38 Integration Hub Imports Mapping Updates
    • 12:56 Matching reference fields
    • 14:18 Dynamic outputs on Integration Hub Import
    • 16:13 Roadmap
    • 21:41 Contact information
    • 22:10 Outro

    Links

    • LinkedIn
    • Email
    • Ep 62: Automation Engine Pre-Built Solutions with Michael Meiner

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    New Tokyo Mobile Features with Adam Golab Nov 02, 2022
    Show notes

    The ServiceNow native mobile apps have been out for several years – so what's new in the Tokyo release? You might be surprised to find out as my guest and I have some fun finding fascinating features
    Topics

    • 00:00 Welcome/introduction
    • 04:50 How mobile got where it is
    • 11:12 The mobile SDK
    • 14:13 What's new in Tokyo
    • 22:29 Why do we have multiple apps?
    • 27:06 Lightning round
    • 29:58 Roadmap
    • 31:02 Words of advice
    • 32:39 Contact info
    • 33:12 Outro

    Links

    • LinkedIn
    • Docs: Mobile hierarchy
    • Email: adam.golab@servicenow.com

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Next Experience in Tokyo with Amanda Joslin Oct 19, 2022
    Show notes

    In San Diego we introduced the Next Experience which made using the platform ever easier than ever. Today's guest takes us through some of the Tokyo features and beyond including a few tips that you may not know about.
    Topics

    • 00:00 Welcome/introductions
    • 04:26 Introduction to Next Experience
    • 06:03 Unified navigator
    • 09:23 New Tokyo features
    • 10:58 Blockers
    • 12:59 Themes
    • 13:54 Roadmap
    • 15:17 Enablement
    • 16:01 Words of advice
    • 17:30 Contact info
    • 18:00 Outro

    Links

    • Next Experience Center of Excellence
    • Amanda's LinkedIn Page

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Automation Engine Pre-built Solutions with Michael Meiner Oct 05, 2022
    Show notes

    Buy vs. Build is a challenge every developer faces at some point. When it comes to automation and integration, it's good to know your way around the available options before making a decision that could potentially create technical debt. This episode's guest brings some light to the pre-built options for ServiceNow Automation Engine.
    Topics

    • 00:00 Welcome/Introduction
    • 04:40 Defining Automation Engine
    • 07:09 No/Low/Pro-code
    • 09:49 Bullet 1: Spokes
    • 13:13 Bullet 2: Flow templates
    • 17:02 Bullet 3: Solutions
    • 20:52 Bullet 4: Embedded solutions
    • 23:20 Partner contributions
    • 25:35 Roadmap
    • 29:24 Words of advice
    • 33:02 Contact info
    • 33:36 Outro

    Links

    • Email michael.meiner@servicenow.com
    • Developer Portal
    • LinkedIn

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    App Engine Management Center with Brooks Hawkins Sep 21, 2022
    Show notes

    As more organizations adopt low-code strategies and enable their citizen developers, governance and insight to the apps is critical. Today's guest shares her thoughts on one of our capabilities to help with that.
    Topics

    • 00:00 Welcome and introduction
    • 04:35 What is AEMC?
    • 07:11 Pipelines
    • 09:19 Configuring pipelines
    • 10:39 Installation and licensing
    • 11:42 Controller instance
    • 12:48 Cloning considerations
    • 13:44 Roadmap
    • 15:04 Words of advice
    • 15:38 Contact info
    • 16:20 Outro

    Links

    • LinkedIn

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    What's New In AES for Tokyo with Matthew Ripley Sep 07, 2022
    Show notes

    Tokyo marks the fourth release for our App Engine Studio. What could we possibly add next? In this episode, I talk with Matthew Ripley about some of the new features in this release.
    Topics

    • 00:00 Welcome/introduction
    • 05:02 AES Overview
    • 07:52 Flow Designer integration to table builder
    • 11:15 Formula builder
    • 14:01 Template sharing
    • 15:37 Notifications
    • 17:19 AES Roadmap
    • 23:57 Advice
    • 24:23 Contact info
    • 24:55 Outro

    Links

    • LinkedIn

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    ECMAScript 2021 with Paul Jensen Aug 24, 2022
    Show notes

    One of the biggest announcements for developers in our Tokyo release is the update to our ECMAScript engine. Today's guest gives some inside information behind this update.
    Topics

    • 00:00 Welcome and introduction
    • 05:57 Overview of ECMAScript 2021
    • 09:04 Is this THE ECMAScript 2021?
    • 11:02 Suggesting enhancements
    • 12:35 The global scope
    • 15:42 Where it's enabled
    • 16:42 The roadmap
    • 21:34 Contact information
    • 22:16 Outro

    Links

    • LinkedIn
    • JavaScript engine feature support

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

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