Break Point

Latest Episodes:

How to become a ServiceNow Developer - Where to begin Dec 01, 2021

Show notes

A Chinese proverb states that the journey of 1000 miles begins beneath one's feet. Becoming a ServiceNow Developer may seem like a 1000 mile journey to some. Brad Tilton joins me again to help you find out how to take those first few steps. Topics

00:00 Welcome
00:52 Where to start and fundamental skills
04:19 Brad's resources
07:26 Chuck's resources
09:00 Recognized opportunities & community
13:26 More about the developer Site
15:44 What's next
16:07 Outro

Links

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How to become a ServiceNow Developer - What is a Developer? Nov 24, 2021

Show notes

This is the first episode in a series to help you on your journey to becoming a ServiceNow Developer ServiceNow. Sr. Developer Advocate Brad Tilton joins me to explore the various resources and paths you may take. This episode explains what a developer is and serves as an overview for the rest in the series. Topics

00:00 Welcome and introductions
03:13 What is a ServiceNow Developer?
07:09 Other parts of this series
08:14 Outro

Links

Developer Portal

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A Conversation with Mark Scott Nov 10, 2021

Show notes

If you're still wondering if your career choice of ServiceNow can change your life – well wonder no more because my guest on this episode of Break Point has a great story to tell. Topics

00:00 Welcome and introductions
08:29 Sex, Drugs, and Rock & Roll
13:48 How has ServiceNow changed your career?
17:32 What does a typical day look like for you?
20:23 What do you like best about your job?
23:17 What do you want to do next?
24:17 Never have I ever...
28:45 Advice for new developers
33:29 Contact info
34:11 Closing (and don't skip the outtakes)

Links

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A Conversation with James Neale Oct 27, 2021

Show notes

James Neale is probably best known for his popular ServiceNow add-on Xplore, however there's more to the man. Have a listen and find out how his career and life have been transformed in the past few years. Topics

00:00 Welcome and introductions
10:18 How did you get your start in ServiceNow?
11:38 How has ServiceNow changed your career?
12:40 How did ShareLogic come about?
15:15 A little bit about Unifi
17:13 The origin of Xplore
20:40 James' most underutilized feature of Xplore
23:24 What are you passionate about?
24:32 Promo
25:31 Never have I ever...
34:11 Advice for new developers
40:14 Contact info
41:01 Outro (don't miss the bloopers)

Links

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Effective Presentations - Part 2 - Top 10 Mistakes with Julian Mills Oct 13, 2021

Show notes

We continue our series on effective presentations. We'll share our top 10 common mistakes people make while presenting and how you can avoid them to give you a better chance of people receiving your message. Topics

00:00 Welcome and introductions
03:17 Presenting in edit mode
06:44 Doing demonstrations poorly
11:25 Turning your back
15:39 Lack of practice
18:58 Reading the slides to the audience
21:22 Lack of confidence and energy
24:07 Turn off notifications
27:23 Mistakes with virtual presentations
29:24 Mistakes with hybrid (in-person and remote)
33:28 Boring PowerPoints
38:04 Starting and ending late
40:55 Contact information
41:23 Outro and outtakes

Links

Certified Master Architect/Certified Technical Architect programs
Contact Julian Mills: julian.mills@servicenow.com

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Hacktoberfest with Brad Tilton and Earl Duque Sep 29, 2021

Show notes

ServiceNow may not be the first thing you think of when you hear the words "Open Source". Have a listen because my guests will tell you how you can share work and contribute to open source projects using your favorite platform. Topics

00:00 Intro and welcome
02:48 Hacktoberfest overview
04:55 Things to work on
12:08 Getting started
16:55 Prior projects
18:11 Your own new ideas
19:39 Contact info
20:14 Outro
21:06 Outtakes

Links

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A Conversation with Dhruv Gupta Sep 15, 2021

Show notes

There are many ways you can elevate your visibility and build your brand in the ServiceNow ecosystem. Creating, blogs, videos, meetups, podcasts, webinars, presenting at conferences… and my guest on this episode sets a great example. Topics

00:00 Welcome and introduction
03:30 How Dhruv got his start
05:34 Favorite thing built on ServiceNow
09:35 Typical day for Dhruv
12:12 Th secret to Dhruv's superpower
14:12 Dhruv's meetups, podcast, and more
21:10 How ServiceNow changed Dhruv's career
26:23 One thing Dhruv would like to see changed
29:20 The highlight of Dhruv's career so far
31:19 Words of advice to new developers
38:00 Contact info
38:20 Outro

Links

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Meet Earl Duque Sep 01, 2021

Show notes

We've got a new developer advocate on the team. Here's a chance to get to know him better.

Topics

00:00 Welcome and introductions
15:39 Earl when he's not working
17:56 Board games
20:19 Being a developer advocate
22:42 Mentorship
27:40 Biggest influence
28:42 Words of advice to new developers
30:41 Outro

Links

LinkedIn
Twitter
Email: earl.duque@servicenow.com

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ATF with Daniel Draes Aug 18, 2021

Show notes

Automated Test Framework is your key to reducing the time it takes to do major upgrades and deployments. But what do you REALLY know about ATF? I've got Daniel Draes to help. Topics

00:00 Welcome and introductions
08:11 ATF Overview
08:57 What ATF can and cannot test
12:13 Customer feedback
13:20 The payoff of investing in ATF
16:10 Skills needed to implement ATF
18:28 Structuring your tests
20:09 New features in Rome
23:06 Best practices
24:19 Roadmap
25:46 The process to go from customer idea to product release
27:01 Daniel's contact info
27:25 Outro

Links

LinkedIn
Email: daniel.draes@servicenow.com

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Automation and Integration in Rome with Jake Burman Aug 04, 2021

Show notes

Flow Designer is a great low-code way to automate your proceses, and IntegrationHub is the perfect companion to connect systems together. Both have been around for several releases - so what's new in the Rome release? I've got the person who can tell us in this episode of Break Point. Topics