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    Technology

    Break Point

    Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they’ve built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

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    Latest Episodes:
    Favorite Tokyo features with Lauren McManamon and Earl Duque Aug 10, 2022
    Show notes

    The Tokyo release is here and it's time to find out what our developer advocates think are their favorite features – this time on Break Point.
    Topics

    • 00:00 Welcome and introductions
    • 02:00 App Engine Management Center
    • 04:18 Upgrade center/Upgrade plans
    • 06:38 ECMAScript 2021
    • 09:04 App template governance
    • 10:58 Formula builder (with low-code editorial)
    • 14:55 OAuth for non-admin users
    • 16:49 Document Intelligence
    • 20:13 Next Experience
    • 22:45 Translated notifications
    • 25:30 Honorable mentions
    • 30:25 Words of wisdom
    • 33:09 Outro

    Links

    • TechNow Ep 94: Take a look at the Tokyo release Now Platform features
    • Tokyo Content Schedule

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Career Conversation with Ishaan Shoor Jul 27, 2022
    Show notes

    I love hearing our developers' stories about the different journeys they have taken in their careers and today's is no exception.
    Topics

    • 00:00 Welcome and introduction
    • 03:32 Before ServiceNow
    • 04:44 How did you get your start?
    • 07:17 How has ServiceNow changed your career?
    • 09:13 Career influence
    • 10:57 Speaking at Knowledge
    • 16:43 What do you like best about your job?
    • 17:42 Words of advice
    • 19:16 Contact info
    • Outro

    Links

    • Twitter
    • SN Devs
    • LinkedIn

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    What You Need To Know About The Next Experience with Brad Tilton Jul 13, 2022
    Show notes

    It's 2022 and our UI/UX landscape continues to evolve and you've got questions like when to turn on our new UI or when it's best to use UI Builder vs Service Portal. Our guest today is here to help answer questions like this.
    Topics

    • 00:00 Welcome/Introduction
    • 02:39 Considerations before activating Next Experience
    • 07:04 Agent Workspace and Configurable Workspace
    • 10:41 Using UI Macros & UI Pages
    • 12:36 UI Builder product strategy
    • 14:41 When to use UI Builder vs Service Portal
    • 20:45 Next Experience roadmap
    • 25:04 Where to learn about Next Experience
    • 29:08 Brad's contact info
    • 30:10 Outro

    Links

    • Now Learning
    • CreatorCon Lab
    • LinkedIn
    • Email brad.tilton@servicenow.com
    • Next Experience Community forum
    • Twitter
    • UI Builder Bytes

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Career Conversation with Jace Benson - Side Projects Jun 29, 2022
    Show notes

    One of the things that sets apart ordinary from extraordinary devs is the side projects they involve themselves with. Some may choose to learn a new language to satisfy a solve a personal interest, others may construct a server farm in their home to learn more about networking. Whatever the case, the outcome is almost always a direct benefit to their future career. Today's guest is going to share with us some of his personal projects and how they have affected him.
    Topics

    • 00:00 Welcome/Introduction
    • 04:23 Superhero power
    • 05:29 How Jace got started with ServiceNow
    • 07:44 news.jace.pro
    • 13:29 Jamstack
    • 15:33 News with Jace
    • 22:14 Lessons learned
    • 27:32 Words of advice
    • 29:30 Contact info
    • 30:19 Outro

    Links

    • LinkedIn
    • Blog
    • Twitter

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    NextGen Program with Tracy Miller Jun 15, 2022
    Show notes

    We all know the ServiceNow ecosystem needs more developers and admins. Well, this time I talk to someone to share information about a program that can change the lives of your friends and family.
    Topics

    • 00:00 Welcome and introductions
    • 02:46 NextGen program overview
    • 05:48 Program structure
    • 08:51 Approach
    • 12:24 Communities
    • 13:27 Resources
    • 14:59 Listener action item
    • 16:14 Backgrounds
    • 19:54 A little history
    • 20:52 Instructors
    • 22:13 Contact info
    • 23:26 Outro

    Links

    • Email tracy.miller@servicenow.com
    • NextGen Program application
    • NextGen Email nextgen@servicenow.com
    • LinkedIn

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Career Conversation with Mark Scott - Your Resume Jun 01, 2022
    Show notes

    Often times, the first thing a potential employer learns about you is by looking at your resume. In this episode, I'm joined by a special guest to discuss some basic ways to make your resume more effective.
    Topics

    • 00:00 Welcome/Introduction
    • 01:25 Starting with the basics
    • 10:43 Does it belong?
    • 19:25 Source material
    • 25:54 Not a lot of experience
    • 29:03 What are the goals
    • 32:27 Social media
    • 40:04 Contact info
    • 40:33 Outro

    Links

    • Sample resume
    • LinkedIn
    • Twitter
    • YouTube

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Career Conversation with Michael Lombardo - A CEOs perspective May 18, 2022
    Show notes

    Have you ever wanted to ask a CEO what they look for when hiring developer talent? Our guest today gives us HIS insight on this and more.
    Topics

    • 00:00 Welcome/Introduction
    • 04:03 Going from Architect to CEO
    • 06:44 Basis for success
    • 09:57 Words of advice
    • 16:59 About experienced full-stack developers?
    • 19:35 What skills does a CEO look for
    • 22:29 Career highlight
    • 25:37 Contact info
    • 26:10 Outro

    Links

    • Email info@glidefast.com
    • YouTube
    • LinkedIn

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Career Conversation with Lauren McManamon - Be You May 04, 2022
    Show notes

    Being your authentic self at work is important, and showing it can really open up career opportunities for you. Our guest today has some stories about how this worked for her.
    Topics

    • 00:00 Introduction/Welcome
    • 05:15 How she found ServiceNow
    • 07:49 How ServiceNow changed her career
    • 12:00 Tips on doing demos
    • 15:40 It’s all about the audience
    • 16:28 What do you do?
    • 18:46 Dealing with assumptions
    • 21:14 The best part of the job
    • 25:24 A tough challenge
    • 31:28 Words of advice
    • 36:44 Outro

    Links

    • Twitter
    • LinkedIn

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    Career Conversation with Robert Fedoruk - Blaze Your Own Path Apr 20, 2022
    Show notes

    One question we get a lot is developers asking for a roadmap to success. My guest this time gives his insight to how you can get there… and it may not be the answer you expect.
    Topics

    • 00:00 Welcome and introduction
    • 07:06 The mythical roadmap
    • 08:34 The fallacy of the golden path
    • 10:47 The fallacy of the “efficient learner”
    • 12:36 The necessity fo failure
    • 16:13 The fallacy of future maximization
    • 17:36 Niches are riches
    • 20:50 The volume of space
    • 27:01 Just Build It
    • 29:00 Recognizing the problem
    • 36:13 Infinitely transferrable
    • 39:01 The legend of Ana Tomboulian
    • 40:16 Words of advice
    • 43:33 Outro

    Links

    • LinkedIn
    • Website
    • Twitter
    • Email rob@theduke.digital

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

    RPA Hub with Prasad Velamuri Apr 06, 2022
    Show notes

    What do you do when you've got an application that only works under human power? It's got no APIs, yet you still need to automate a process involving this software. Well, we've got an answer for you on this episode of Break Point.
    Topics

    • 00:00 Welcome/introductions
    • 03:15 What is RPA Hub
    • 06:07 Components of RPA Hub
    • 08:33 The ServiceNow instance
    • 11:35 Communications between instance and bots
    • 15:30 Example use cases
    • 19:01 The roadmap
    • 23:31 Contact info
    • 24:04 Outro

    Links

    • LinkedIn

    Check out the other ServiceNow podcasts.

    See omnystudio.com/listener for privacy information.

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