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    Accelerate Your Business Growth

    Featured on Inc.com’s list of 100 Podcasts That Will Make You Smarter, Better, and Wiser, MSNBC’s Your Business, and on the Fit Small Business list of best small business podcasts, this show is designed to help small business owners, salespeople, and new entrepreneurs with the various aspects of business success. We have a great lineup of guests and topics scheduled. We’ll be talking about everything from sales to employee issues; from technology to social media; from work-life balance to exploring uncharted territory. The host, Diane Helbig’s goal is to help you remove challenges so that you can realize your own success with your business. Be sure to subscribe to the iTunes channel or follow this podcast so you never miss an episode! Small business owners face challenges in a variety of areas throughout their ownership journey. For some the challenge is creating a sales strategy that brings results. For others dealing with employees can be very challenging. Growing pains come up at startup, growth, and exit. Marketing and branding are two topics that can be confusing for businessowners. Leadership and communication are also areas where leaders struggle. Finding answers, ideas, resources, and tools can make the journey easier. The guests who join Diane are experts in their fields. They provide actional expertise so the small business owner, leader, or salesperson can put those ideas into action. The host, Diane Helbig, has over 20 years of experience in business leadership and sales. She advises small business owners and trains professionals on leadership, selling, customer service, and time management. The podcast provides her with another way to get valuable information in front of businessowners, sales professionals, and business leaders. No matter what country you are in, from the United States to Canada to Australia to the European Union, the answers in each episode are valuable. Leaders in every industry can connect with the experts and learn from them. What’s your pain? Succession planning? Marketing? Business growth? Hiring? Legal and/or accounting issues? Family business challenges? Sales? Strategic planning? Dealing with employees? Creating structure and process? Networking successfully? Prospecting? Account management? Using discovery to grow? If it’s a business topic we have the guests who can help you. Many guests are bestselling authors and offer free resources or promotions on their products or services. Some of them have podcasts as well so you can tap into their guests as well. The guests have been curated from all over the world to bring you relevant, timely ideas you can implement immediately. Some evergreen topics include: podcasting, branding, marketing a small business, social media marketing, business systems, entrepreneurial dreams, leaving a legacy, team building, servant leadership, SEO, cashflow, emotional intelligence, cold outreach, cold calling, investing, ideal client, bottom line, sales development, adaptive leadership, feedback, workforce development, decision making, profit, goal setting, trust based selling, personal brand, mindset, scale small business, fear of selling, marketing strategies, LinkedIn, revenue generating, click funnels, lead generation, how to sell more, negotiation, digital marketing, small business tax, culture.

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    Latest Episodes:
    Why Businesses Fail Sep 14, 2023
    Show notes

    Welcome back to another episode of "Accelerate Your Business Growth" with your host, Diane Helbig. In today's episode, we have a very special guest joining us - Larry Mandelberg, a true expert in the field of business growth. Larry shares his insightful perspective on the crucial aspects of focusing on quality over quantity when it comes to growing your business. Drawing from his wealth of experience and expertise, Larry highlights the common pitfalls that many businesses fall into, making decisions based on the wrong factors and facing financial troubles as a result. He introduces the concept of clarity of purpose and understanding the market that best aligns with your company's expertise and value.

    Larry Mandelberg is a serial entrepreneur who solves complex business problems. He provides leadership team development, change mentoring, strategic planning, executive coaching, and ethics training to midsize organizations and their boards through his consulting practice.

    Larry has launched four start-ups, led a merger, and conducted a successful turnaround. Among his thirteen businesses, he’s also had the unfortunate pleasure of suffering business suicide firsthand. He’s the author of Businesses Don’t Fail, They Commit Suicide.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Importance of Clarity of Purpose: "Organizations in the stage of youth always fail because of a lack of clarity of purpose."

    — Larry Mandelberg 00:03:39

    The Problem with Job Descriptions: "I don't want people to give people tasks. I want them to give them goals or roles. Right. So in this case, what you say is your job is to keep the office clean. What a concept? You have a brain. You can think for yourself."

    — Larry Mandelberg 00:16:57

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    Delegation Strategies for Managers Sep 11, 2023
    Show notes

    In this episode, Jerry Dugan shares some powerful insights on delegation and trust-building that he learned through his own experiences. He recounts a pivotal moment in his military career where the consequences of not delegating effectively were devastating. Through this experience, Jerry realized the importance of empowering and equipping team members to take charge. He also discusses the significance of celebrating wins and supporting the growth of those within your team. Jerry's inspiring stories and practical advice will leave you with a renewed perspective on delegation and its impact on business growth.

    Jerry Dugan is the CEO and Senior Leadership Consultant of BtR Impact, LLC, a leadership development business focused on helping leaders create impact at work and home through the principles of servant leadership. His leadership experience includes serving in the U.S. Army, Christian ministry, and corporate talent development leader. Jerry lives in Dallas, Texas, enjoying the empty nester life with his wife Olivia. They have two adult children, three cats, and a dog!

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Servant Leadership: "I also have a framework called tent, which, since the last time we chatted to get me on here, I came up with a framework. I feel great. I was a little bored, you know, got it done. so tent, you know, in the military, for thousands of years, militaries have used tents as a command center."

    — Jerry Dugan 00:01:11

    Delegation and Growth Competencies: "If you start looking at your team in terms of leadership competencies, growth competencies, and you share those competencies with your team and have a meeting with that first person, you think you can delegate something off like I'm trying to take something off the top of my head."

    — Jerry Dugan 00:16:45

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    Government Contracts Decoded Sep 07, 2023
    Show notes

    Welcome to another episode of "Accelerate Your Business Growth"! In today's episode, we have a special guest, Richard Howard, who is here to share his expertise on the topic of selling to the government. Richard believes that pursuing government contracts can be a game-changer for small businesses, but he cautions against ineffective methods. Instead, he recommends a strategic approach, starting with identifying opportunities and focusing on specific areas, like bookkeeping services. Richard shares valuable resources and tips on how to find the right companies to partner with and how to navigate the government contracting process. He also emphasizes the importance of building relationships and utilizing certifications to increase the chances of winning contracts. Tune in to this episode to learn more about selling to the government and how it can accelerate your business growth.

    Richard Howard, Lt Col (Ret) is a leading authority on US federal government contracts. As a career military acquisitions officer, he oversaw $82B+ in DoD contracts and has advised and trained over 400 companies as a consultant. Richard is the CEO of DoD Contract which guides, trains and mentors small business owners and sales executives through the government sales process.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Government Contracts: "Government contracts are not rigged, but there is a process for selling to the government that is quite different than selling commercially or selling B2B, and you need to understand that process if you really wanna be effective, selling to federal agencies."

    — Richard Howard 00:13:29

    The Importance of Market Research Phase in Government Contracting: "Usually, companies give up before they discover this. In government contracting, there's something that comes before the solicitation called the market research phase. And this is a legal phase where you can talk to the government. You can talk to the office that buys what you sell, you can legally influence the process."

    — Richard Howard 00:16:26

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    The Science of Habits Aug 31, 2023
    Show notes

    Welcome to another episode of "Accelerate Your Business Growth!" I'm your host, Diane Helbig, and today we have a special guest, Andrew Sykes. Andrew is an expert in understanding how habits, culture, and brand intersect in the business world. With experience working for top companies on multiple continents, Andrew is here to share insights on the crucial role salespeople play in shaping a company's reputation and driving business growth. We'll delve into the power of first impressions, the importance of trust in sales, and how small changes can make a big impact. Join us as we explore the fascinating world of sales, leadership, and building trust on this episode of "Accelerate Your Business Growth" with Andrew Sykes.

    Andrew grew up in South Africa and has lived, worked, and run businesses on six continents, and has been a salesperson for 25 years. Andrew is the author of The 11th Habit, a Tedx speaker, and a lecturer at Northwestern University’s Kellogg School of Management. Andrew is the founder of Habits at Work, where he helps sales and customer success teams build relationships, create and leverage trust, and uncover their customer’s needs beyond the surface.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Myth of Building Trust: "There's this disconnect between what we think is going on taking months to build trust. And what's actually happening, which is oftentimes people have seen us get out the elevator that don't like the look of us, or they know that we sales people because they did a little research on LinkedIn. And while we think we're building trust, we're actually clawing our way out of a trust hole into which we stepped or were put because we blew our first impression. and we didn't even know it happened."

    — Andrew Sykes 00:06:28

    The Importance of Salespeople: "I think that without salespeople, nothing happens. Without good salespeople, the reputation of your company is in extraordinary jeopardy."

    — Andrew Sykes 00:20:00

    The Importance of Company Culture and Brand: "Company culture and brand in the end is nothing more or less than the sum of the habits of the people that work for you... The only data I've got to judge your entire company on is how a salesperson treats me, how they speak to me, how they interact with me over time."

    — Andrew Sykes 00:22:48

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    Mastering the Decision Switch Aug 28, 2023
    Show notes

    Welcome to another episode of "Accelerate Your Business Growth"! In today's episode, we have the pleasure of hosting Jack Flaherty, a renowned expert on decision-making and leadership. Jack has dedicated his career to helping leaders make confident and effective decisions. He has developed a groundbreaking system called the Decision Switch, which empowers leaders to navigate the challenges of decision-making in today's fast-paced and interconnected world.

    During our conversation, Jack shares his insights on the critical role that decision-making plays in determining our success and overall quality of life. He discusses how decision-making has evolved with the rise of new technologies and the impact of automation on our ability to collaborate and make informed decisions. Jack also unpacks his decision-making framework, the Decision Switch, which provides a structured approach to decision-making and helps leaders optimize their choices.

    Join us as we dive deep into the world of decision-making with Jack Flaherty. Get ready to gain valuable strategies and insights that will accelerate your business growth.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Viral Topic: The Importance of Decision Making in the Digital Age

    Quote: "Decision making is not a skill set. Many of us were never taught. It's assumed that everyone has a good toolbox. With all the new technologies constantly bombarding us with information and demanding us to make decisions in real time, we often shortcut the necessary steps to make great decisions and achieve the outcomes we truly deserve."

    — Jack Flaherty 00:02:01

    Culture and Recognition: "If you establish and cultivate a culture, that, you know, acknowledges the sacrifices that you made for the greater good, then you're, in a sense, rewarded for making the best decision available."

    — Jack Flaherty 00:15:09

    Fostering a Culture of Innovation: "The first step is really uncracking the shell of an organization and there's gotta be an advocate, a prophet that talks about, and really pushes it out to the organization, and says that it's it's it's okay to have disagreements. It's okay. And, you know, to to ask objective questions."

    — Jack Flaherty 00:17:56

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    Unlocking the CEO Mindset Aug 24, 2023
    Show notes

    Welcome back to "Accelerate Your Business Growth"! In today's episode, we dive into the world of organizational development for business owners transitioning from entrepreneurs to CEOs. Our guest, Brett Gilliland, is here to share his expertise on the crucial topic of building the right team and establishing a meeting rhythm for success. Brett introduces the concept of a meeting rhythm that may initially seem overwhelming but is essential for balancing day-to-day operations with strategic planning. We'll learn about the different components of this rhythm and how consistently implementing it leads to progress and improved collaboration within your team. Are you ready to take your business to the next level? Let's dive in with Brett Gilliland on how to shift from being a "super doer" to a capable business-building CEO. Stay tuned!

    Brett is the founder and CEO of Elite Entrepreneurs, a company that specializes in giving 7-figure business owners the knowledge, processes, and tools to grow to $10M and beyond. Prior to Elite, he spent a decade helping Infusionsoft grow from $7M to over $100M in revenue. Brett is an expert in organization development, leadership, and strategy.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Extracting Oneself as a Key Puzzle Piece: "A key to moving forward is being able to organize the work in a way and building the team in a way that they can extract themselves from being a key, a key puzzle piece."

    — Brett Gilliland 00:02:47

    Transitioning from Entrepreneur to CEO: "So of all the hats that we wear as entrepreneurs, as we're making this transition from entrepreneur to CEO, we need to divest ourselves of all the hats, except for set the vision, build the team, Get the resources."

    — Brett Gilliland 00:07:57

    The Importance of Meeting Rhythm in Business: "A good meeting rhythm will not only help create the balance between those two things, but more importantly, initially, it will create time and space to be more future focused, more long term oriented and not just here and now day to day operationally focused."

    — Brett Gilliland 00:16:24

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    Unleash Employee Potential Aug 22, 2023
    Show notes

    Welcome to another episode of "Accelerate Your Business Growth" with your host, Diane Helbig! In this episode, we are joined by the insightful Steve Turner, who delves into the critical elements of employee development, engagement, and retention. Steve shares valuable insights, gleaned from his experiences, on creating effective reporting structures, conducting meaningful employee reviews, and fostering a culture of engagement. Get ready to learn how to enhance your business by investing in your employees and creating an environment where they feel valued and motivated. Tune in as we explore strategies to accelerate your business growth by cultivating a team that is motivated, engaged, and ready to take on new challenges.

    Steve is President of Flow Business Solution. Steve has a proven 34-year leadership career with UPS and 10+ years as an entrepreneur. His dedication to the individual lives of his employees and the value they provided in his business groups yielded him success in every position he held. He demonstrated the value of leading employees as opposed to managing them. “Systems, processes, and procedures should be managed. Employees should be led.”

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Leadership Crisis: "85% of employees are not fully engaged in their work."

    — Steve Turner 00:01:18

    The Importance of Inspiring Leadership: "When you lead people on the other hand, the employees are inspired because you're treating them as an individual. Consequently, they're willingly following you and they're not afraid to roll up their sleeves and do whatever it takes to get it done regardless of the challenges."

    — Steve Turner 00:05:18

    Leadership Communication: "It's so important that wherever you are in the organization that whoever is reporting to you receives the message from you, not from the boss."

    — Steve Turner 00:17:22

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    Mastering Time Management and Productivity Aug 21, 2023
    Show notes

    Welcome back to another episode of "Accelerate Your Business Growth"! In today's episode, we have the pleasure of interviewing Carol Williams, a remarkable solo business owner, certified business and life coach, and single mom. With her 18 years of experience in the design professions and her own business since 2009, Carol is passionate about helping scattered entrepreneurs achieve their goals and live the life they dream of.

    In this conversation with our host, Diane Helbig, Carol shares valuable insights on productivity, procrastination, and effective time management. She highlights how breaking tasks into smaller pieces and accomplishing even a small part can be motivating. Carol also reveals a transformative story of a colleague who shifted from working nights and weekends to a part-time schedule, yet achieved greater financial success than ever before.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    Navigating the Cyber Threat Landscape Aug 14, 2023
    Show notes

    Welcome back to another episode of "Accelerate Your Business Growth"! In today's episode, we have a special guest joining us - Scott McCrady. With over 25 years of experience in networking, telecommunications, and information security, Scott brings a wealth of expertise to the conversation. Together, we dive into the world of cybersecurity, exploring the different types of threats businesses face and how to stay vigilant in the ever-changing landscape. Scott shares valuable insights on the importance of having a comprehensive security program and offers a compelling alternative to the traditional in-house approach.

    With 25 years of experience working in the networking, telecommunications, and information security space, Scott McCrady is currently serving as the CEO of SolCyber Managed Security Services. Scott has worked with large companies and start-ups, among them IBM and EDS, where he held Security Engineer and Team Leader positions. Previous to SolCyber, McCrady built the Asia-Pacific-Japan business at Symantec; he ran the global Managed Security Service and the Symantec and Accenture Joint Venture.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Challenge of Keeping Up with Cyber Attacks: "And what a lot of people don't know, and candidly in small business, you don't really need to know, but a lot of the attackers are subcontracted out to government agencies at different times. and so they could be organized crime that actually is out trying to make money, but at various times, they could be co-opted into a government, to go do hacks or attacks on behalf of the government."

    — Scott McCrady 00:14:45

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    The Client Cloning Blueprint Aug 10, 2023
    Show notes

    Welcome back to another episode of "Accelerate Your Business Growth." I'm your host, Diane Helbig, and I am thrilled to have a returning guest on the show today. Joining us is Kevin Donlin, a marketing advisor and copywriter with over 25 years of experience in the industry. Kevin is known for achieving impressive sales gains for his clients, and he's here to share his expertise on a powerful concept he stumbled upon a couple of years ago, which he calls "client cloning." In today's episode, Kevin reveals the six elements of client cloning, starting with the vital first step of retention. Visit Client Cloning Systems and mention my name (Diane Helbig) to get the kit.


    Kevin Donlin has been in marketing since 1994, when he may have sold the first ebook online. The former webmaster for FedEx.com, he’s a marketing advisor and copywriter for clients nationwide, delivering sales gains of over $1 million on multiple occasions. The author of 3 books on marketing, he’s been interviewed by ABC-TV, Fox News, NBC-TV, CBS Radio, The Wall Street Journal, Fortune, Entrepreneur and many others.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Quote: "You know, I have no idea why everyone's interested in new clients. We don't need new clients. We should have built-in growth from existing clients if we're doing our job correctly."

    — Kevin Donlin 00:01:49

    Client Cloning: "So stop the churn. One simple way to do this, and please don't think this is too simple to try, is showing appreciation with a thank you note or a welcome box to new clients."

    — Kevin Donlin 00:05:17

    "Reactivating Inactive Clients: It's basically just asking an open ended question. It's a yes no question, but you're just trying to jump start that conversation that has gone dead. This little nine word email...can start conversations with inactive leads and it produces new conversations that lead to revenue."

    - Kevin Donlin 00:13:57

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