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    Accelerate Your Business Growth

    Featured on Inc.com’s list of 100 Podcasts That Will Make You Smarter, Better, and Wiser, MSNBC’s Your Business, and on the Fit Small Business list of best small business podcasts, this show is designed to help small business owners, salespeople, and new entrepreneurs with the various aspects of business success. We have a great lineup of guests and topics scheduled. We’ll be talking about everything from sales to employee issues; from technology to social media; from work-life balance to exploring uncharted territory. The host, Diane Helbig’s goal is to help you remove challenges so that you can realize your own success with your business. Be sure to subscribe to the iTunes channel or follow this podcast so you never miss an episode! Small business owners face challenges in a variety of areas throughout their ownership journey. For some the challenge is creating a sales strategy that brings results. For others dealing with employees can be very challenging. Growing pains come up at startup, growth, and exit. Marketing and branding are two topics that can be confusing for businessowners. Leadership and communication are also areas where leaders struggle. Finding answers, ideas, resources, and tools can make the journey easier. The guests who join Diane are experts in their fields. They provide actional expertise so the small business owner, leader, or salesperson can put those ideas into action. The host, Diane Helbig, has over 20 years of experience in business leadership and sales. She advises small business owners and trains professionals on leadership, selling, customer service, and time management. The podcast provides her with another way to get valuable information in front of businessowners, sales professionals, and business leaders. No matter what country you are in, from the United States to Canada to Australia to the European Union, the answers in each episode are valuable. Leaders in every industry can connect with the experts and learn from them. What’s your pain? Succession planning? Marketing? Business growth? Hiring? Legal and/or accounting issues? Family business challenges? Sales? Strategic planning? Dealing with employees? Creating structure and process? Networking successfully? Prospecting? Account management? Using discovery to grow? If it’s a business topic we have the guests who can help you. Many guests are bestselling authors and offer free resources or promotions on their products or services. Some of them have podcasts as well so you can tap into their guests as well. The guests have been curated from all over the world to bring you relevant, timely ideas you can implement immediately. Some evergreen topics include: podcasting, branding, marketing a small business, social media marketing, business systems, entrepreneurial dreams, leaving a legacy, team building, servant leadership, SEO, cashflow, emotional intelligence, cold outreach, cold calling, investing, ideal client, bottom line, sales development, adaptive leadership, feedback, workforce development, decision making, profit, goal setting, trust based selling, personal brand, mindset, scale small business, fear of selling, marketing strategies, LinkedIn, revenue generating, click funnels, lead generation, how to sell more, negotiation, digital marketing, small business tax, culture.

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    Ignite Your Brand Aug 07, 2023
    Show notes

    In today's episode, we have the pleasure of welcoming two incredible guests, Michael Carr and Tonya Eberhart, who share their insights on the power of branding and how it can transform your business. Michael and Tonya guide us through the process of defining a brand, developing compelling messaging, and creating imagery that aligns with our brand story. They also explain the importance of answering five key questions to establish a well-defined brand and how consistency plays a vital role in displaying our brand across various marketing platforms.

    Tonya Eberhart and Michael Carr are two international bestselling authors, hosts of the Be Bold Branding Podcast, and partners in BrandFace®. They have helped thousands of Coaches, Creators, and Experts build profitable personal brands to change how they're seen and charge what they're worth. Join us as we dive into their journey and learn from their expertise in profitable personal branding.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Marketing vs Branding: "Marketing is really just using different marketing vehicles or channels to get a message and image out to your ideal customers. Your brand, however, is the message and image that goes into that marketing vehicle."

    — Tonya Eberhart 00:01:41

    Building a Brand: "Every time somebody lands on your social media, every time somebody goes to your website, every every time you lead them to those places, then those are impressions that are building a brand."

    — Tonya Eberhart 00:22:38

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    Key Lessons in Corporate Storytelling Aug 03, 2023
    Show notes

    In this episode, Steve Multer shares valuable insights on how to make your audience feel something and create that vital engagement in your interactions. He dives into Scott Dinsmoor's 7 pillars of connecting with anyone, revealing how caring about your audience, offering personalized solutions, and finding common ground are essential in creating unforgettable corporate storytelling experiences.

    Steve also shares information about his new book, "Nothing Gets Sold Until the Story Gets Told," a guide to career success and value-driven marketing through the power of storytelling.

    Steve Multer is a strategic storytelling partner for Fortune and midsize brands looking to reach their markets on a personal as well as a business level. As a global spokesman and keynoter, Steve has crafted and delivered over 20,000 live and broadcast presentations for leaders like Cisco, Fujifilm, Siemens, Splunk, HP, Panasonic, Bayer, and Intel. As an executive trainer and speaker coach, Steve has helped 2,500+ C-suites and sales innovators tell better corporate stories. Go to Corporate Storytelling with code soldtold23 for 5 Paths To Passionate Storytelling.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Importance of Emotional Connection in Marketing: "Once we lose an audience for whatever reason... once they are no longer engaged, they no longer since the value for themselves... the odds of getting them to check back in are incredibly low... establishing that emotional connect at the beginning of the engagement and the interaction is so valuable because the emotional connection will usually carry much further than the explanation of the capability or the benefit or the value of what it is that we're trying to market or sell."

    — Steve Multer 00:07:32

    The Power of Effective Communication: "Don't tell them what you want to tell them. Tell them what they want to hear."

    — Steve Multer 00:12:29

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    Trust-Building In The Workplace Jul 31, 2023
    Show notes

    In today's episode, our host, Diane Helbig, sits down with the incredible Zach Montroy, founder and CEO at the Intention Collective and a leadership team coach with over two decades of experience. Together, they dive into the fascinating topic of building brave workplaces. Trust, vulnerability, and courage are at the core of this insightful conversation, as Zach shares his expertise on creating environments where individuals can bring their authentic selves to work. From discussing the importance of psychological safety and embracing change to unpacking the power of curiosity and communication, this episode is packed with actionable insights to help entrepreneurs scale their businesses and cultivate high-functioning teams.

    Zach Montroy, is the Founder/CEO at The Intention Collective and a leadership team coach with over 20 years of experience in executive roles. Zach’s passion for helping leaders expand their impact and build trust has led him to focus his efforts on helping entrepreneurs scale and grow their businesses. As a sought-after speaker and podcast guest, Zach is known for his ability to distill complex concepts into actionable insights that help businesses achieve their goals

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Brave Workplaces: "When we talk about brave workplaces, we're talking about places where people can show up and bring all of who they are to work every day."

    — Zach Montroy 00:01:29

    Toxic Workplaces: "Toxic workplaces, I think, you know, of shame and blame, being used as a management tool. We see back channeling. We see lack of clarity. You know, we see nostalgia the way things have always been done because people you know, the number one fear in the workplace is the fear of irrelevancy."

    — Zach Montroy 00:03:41

    Fear of Change: "And oftentimes, that fear of change really comes down to deep down personally, I'm fearful that if we make this change. We embrace this new technology. We embrace this new way of doing things that I am not gonna be good at this anymore."

    — Zach Montroy 00:05:04

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    Winning With YouTube Jul 27, 2023
    Show notes

    On this episode of Accelerate Your Business Growth, Marcus Svedin joins our host Diane Helbig to share his expertise and insights on the power of YouTube advertising. He believes that YouTube advertising is far superior to other platforms due to its advanced targeting capabilities. With YouTube advertising, you can target based on the websites people visit and even specific search terms entered on Google. This allows you to put the right message in front of the right person at the right time.

    Marcus Svedin, an industrial electrician, switched careers after a knee injury. He found his way into advertising, starting with Facebook and email marketing. Marcus and Ben Jones co-founded Titan Marketer, now a 7-figure business. Marcus serves as the Marketing Director. They pivoted to YouTube in 2019 and have since assisted over 500 entrepreneurs, from new affiliates to 7-figure business owners, refining their approach and considering themselves experts in the field.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    YouTube Advertising: "The most important part of a YouTube campaign is the actual creative itself. Because if the creative messaging is terrible, it's not going to work. Your campaign is going to fail."

    — Marcus Svedin 00:04:06

    The Power of YouTube Advertising: "You're basically putting the right message in front of the right person at the right time, and then sending them to a landing page or your website that is tailored for those types of people. So you can't do this anywhere else. You can't do this on Facebook, because Facebook's just interest-based targeting, right? You can't do it on TikTok, you can't do it on Instagram or any of those other places. YouTube is the only place where you can do this type of targeting and this type of."

    — Marcus Svedin 00:07:35

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    Building Your Best Team Ever Jul 24, 2023
    Show notes

    On this episode of Accelerate Your Business Growth, host Diane Helbig is joined by guest David Burkus as they dive into the topic of building the best team regardless of business size and structure. Burkus emphasizes the importance of encouraging team members to disagree and offer their own ideas instead of just following orders.

    Throughout the episode, Burkus emphasizes the three key factors of high-performing teams: common understanding, psychological safety, and a sense of pro social purpose. They discuss the importance of clarity of tasks and clarity of person/empathy in improving team dynamics and effectiveness. Finally, Burkus offers practical advice for managing differences and conflict within teams, stressing the importance of focusing on the task and not personal insults.

    One of the world’s leading business thinkers, Dr. David Burkus’ forward-thinking ideas and bestselling books are helping leaders build their best team ever. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured publication such as the Wall Street Journal and Harvard Business Review. A former business school professor, Burkus now works with leaders from organizations such as PepsiCo, Adobe, and NASA.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Cyclical Nature of Team Building: "Anytime there's a new member of the team, whether that's a new vendor you're going to use, or whether that's a new member that you've hired, we need to go back to the basics and make sure that person has common understanding of all of their teammates."

    Psychological Safety and Trust: "It only takes one time to diminish months or years worth of work building trust. So it's something we have to be kind of constantly vigilant about."

    Pro Social Purpose: "Once it's set and established and we know how to tell the story of who is served by the work that we do, that's actually when the work gets fun, even though it's constant work."

    — David Burkus 00:14:31

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    The Power of Innovation Jul 20, 2023
    Show notes

    On this episode of Accelerate Your Business Growth, we have dynamic entrepreneur and Forbes Business Council member Neha Naik as our guest. Neha shares her insights on conquering fear, celebrating failure, and the importance of embracing innovation. As someone who leads three successful companies, Neha emphasizes the significance of having a tough mindset and an innovation-driven approach, especially during challenging economic times. She also highlights the need for collaboration, networking, and leveraging technology to streamline operations and scale businesses effectively.

    Neha Naik, a dynamic entrepreneur and Forbes Business Council member, leads three thriving companies: a premier recruitment agency, a respected sleep consultancy, and an innovative data analytics firm. Her diverse success, demonstrating robust leadership and market acumen, has made her a driving force in the business world, inspiring and influencing others with her visionary approach. Connect with Neha on Linkedin as well.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Importance of Innovation and Pivoting in Turbulent Times: "And the reason for that is you should always continue to strive to be dynamic, right? Because the minute you're stagnant, the minute you become comfortable and the minute you stop innovating, you are going to lack the competitive edge."

    — Neha Naik 00:01:02

    Overcoming Fear as an Entrepreneur: "Fear is a part of who you are as a human being, okay? Fear just never really goes away. We all have fears, and it's a psychological way for us to protect ourselves. It's a biological thing, right? If we did have fear, we'd all be jumping off a cliff because we wouldn't be scared of anything. Now, as an entrepreneur, though, you need to understand that while fear is a good thing, if you give it too much influence, it's going to hinder your growth because your ego wants to be stroked all the time. That's how human beings are. And if we let fear take control, we're actually empowering our ego, right?"

    — Neha Naik 00:07:11

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    How to UnDead Your Life Jul 17, 2023
    Show notes

    On this episode of Accelerate Your Business Growth, host Diane Helbig invites guest Jodi Wellman to discuss the concept of living an astonishingly alive life with vitality and meaning.

    Wellman also dives into the power of celebrating small wins and acknowledging progress towards big goals, as well as techniques for making Mondays more enjoyable and meaningful. The episode concludes with a discussion on the concept of "4000 Mondays" and the reminder to live fully and prioritize what truly matters.

    Jodi Wellman, is a corporate executive turned advice giver for those who seek practical and actionable takeaways on how to Live Life to the Fullest TODAY because there might not be a TOMORROW!! She has a Masters in Applied Positive Psychology, is an Instructor for the Penn Resilience Program. She is also a columnist for PsychologyToday.com and the Founder of FourThousandMondays.com, a company dedicated to help those to stop squandering their life.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    Why Mondays Can Be Daunting: "We have more heart attacks, blood pressure is elevated on Mondays comparatively. There are more strokes, there are more occupational industries or injuries on Mondays."

    — Jodi Wellman 00:04:23

    How to Make Mondays Enjoyable: "We can design our weeks so that they can be full of the things that do give us that sense of vitality, engage in more hobbies, build in more fun during the week."

    — Jodi Wellman 00:06:21

    Feeling Stuck: "I need reinforcement myself, that we need to be the ones to take meaningful action... we have the reins. We're just afraid to use them in our lives."

    — Jodi Wellman 00:08:57

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    Trust and Engagement Jul 13, 2023
    Show notes

    On this episode of Accelerate Your Business Growth, host Diane Helbig welcomes guest Kevin Herring to discuss the importance of information sharing and employee engagement in driving business success. They highlight how many organizations operate on a need-to-know basis, with frontline employees having the least access to information and authority. However, Kevin argues that this should change, as frontline employees need to be equipped to handle customer needs and challenges effectively. They emphasize the role of leadership in creating a system that supports employee motivation and engagement, with high trust, low control leaders having better experiences and higher performance from their teams. Kevin introduces the 6 C's of engagement - context, connection, control, commitment, communication, and competence - as crucial elements for fostering employee engagement and high performance.

    Kevin Herring is founder of Ascent Management Consulting and a recognized expert in team and business unit turnarounds. He is creator of the 90-day Turnaround, a unique program for building great leaders and transforming any workgroup into a highly engaged, high performing team in just 90 days.

    Kevin is a consultant, executive coach, published author, and keynote speaker. He has been published and quoted in Forbes, CFO, Talent Management, Workforce, and HR Executive among others. Find reports, tools, and more at Supercharge My Team dot com.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Impact of Workplace Systems on Employee Performance: "The reality is 80 to 85 percent of performance is determined by the system that people work in."

    — Kevin Herring 00:01:15

    The Power of Stance in Leadership: "What really holds leaders back is their stance about people, and their awareness of that stance."

    — Kevin Herring 00:04:08

    Myths about Leadership: "A leader's job is not to motivate people. A leader's job is to create the environment that creates the conditions that enable people to tap that inherent motivation that they bring to work with them."

    — Kevin Herring 00:06:44

    The Myth of Holding People Accountable: "Holding people accountable is really about pressuring them... But you won't get a high performing team by any stretch. I've never seen it happen."

    — Kevin Herring 00:09:48

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    Emotional Intelligence In Business with Joshua Freedman Jul 10, 2023
    Show notes

    On this episode of Accelerate Your Business Growth, host Diane Helbig welcomes guest Joshua Freedman, who shares his insights on navigating the challenges and disruptions caused by the pandemic. As the leader of a small nonprofit organization, Joshua recounts the impact the pandemic had on his own life and how it affected his children, highlighting the need for resilience and adaptability in these unprecedented times.

    Joshua discusses the fight-flight-freeze response and its implications for leadership effectiveness, emphasizing the importance of building stronger systems and relationships. He draws parallels between strengthening IT security and the need to strengthen relational systems in businesses.

    In closing, Joshua stresses the importance of recognizing the value of building stronger relationships and agility, and how it is not only vital for business success but also achievable with the right resources and mindset.

    Joshua Freedman is a leading emotional intelligence researcher. He is also the CEO of Six Seconds, a global non-profit teaching people how to use emotional intelligence (EQ) to improve decision-making, performance, and relationships. His work focuses on cultivating a people-centered culture that strengthens leadership, sales, employee well-being, retention, and innovation. He's helped many organizations, including FedEx, Qatar Airways, the US Navy, P&G, Microsoft, Intel, Amazon, and the United Nations.

    Be sure to explore the reports and case studies Joshua shared including State of the Heart research on global trends in emotional intelligence, New Business Case for Emotional Intelligence, and Case studies, including the pharma sales case.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Power of Emotional Intelligence: "Emotional intelligence is simply being smarter about feelings... it's really carefully using them in a way that's smart and literally at a neurobiological level, emotions are integrated into our thinking."

    — Joshua Freedman 00:01:33

    The Importance of Emotions in Decision Making: "We don't make decisions without emotions...Every single decision that we make, every single action we take, it's being influenced by emotions...If you wanna be rational, confront the reality human beings' emotions are a primary driver of how we work."

    — Joshua Freedman 00:03:35

    Generational Differences and Emotional Challenges: "From an emotional perspective, the younger you are in the last 3 years, the more emotionally challenging it's been."

    — Joshua Freedman 00:11:45

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    Conflict Mediation with Kim Best Jul 06, 2023
    Show notes

    On this episode of Accelerate Your Business Growth, Diane Helbig welcomes Kimberly Best to discuss conflict resolution and effective communication techniques. Throughout the episode, they explore the importance of understanding triggers from past experiences, taking ownership of responsibilities, and not absorbing others' issues. They also emphasize the role of the stories we tell ourselves and the need to ask clarifying questions to prevent misunderstandings. The conversation delves into the practice of treating ourselves and others with respect and care, as well as the value of purposeful and intentional interactions. Kimberly Best highlights the learning process when acquiring new communication skills and the availability of resources for support. The episode stresses that conflict is normal and that it is essential to establish realistic expectations for human behavior.

    Kimberly Best is a highly skilled mediator who believes in advocating for all parties involved in a conflict. With her training in conflict resolution, she uses a third-party neutral approach to help individuals find solutions without assigning blame. Kimberly values complete openness and transparency, ensuring confidentiality throughout the mediation process. She believes that everyone should have a voice and works towards building a future that aligns with the desired outcomes of all individuals involved, regardless of the problem or relationship area.

    If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

    Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

    Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

    The Power of Mediation: "It's not about blame. We're not looking for who's right and wrong. But looking for solutions and everyone has a voice."— Kimberly Best 00:00:59

    "Separating People from the Problem: We can solve for the problem, not the person."— Kimberly Best 00:04:18

    The Power of Listening: "Very often when we're disagreeing with someone, we're planning our next rebuttal and instead of listening... So we're listening to argue, we're listening to dispute them."— Kimberly Best 00:05:41


    The Power of the Story We Tell Ourselves: "The biggest driver of conflict is the story we tell ourselves. In the absence of facts, we make up a story. And whether the story is true or not, we hold on to it like it's true."— Kimberly Best 00:07:56

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    In The Dark – The New Yorker Business News
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