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    Education

    Within the Trenches

    A podcast based on the experience of being a 9-1-1 dispatcher.

    Advertise

    Copyright: © 2026 Within the Trenches Media

    • Apple Podcasts
    • Google Play
    • Spotify
    Latest Episodes:
    Within the Trenches Ep 438 Apr 30, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 438 features Lt. Jessica Long, 240 Paramedic at Quad out of Ohio, and this is a Carbyne exclusive episode.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Jessica's 9-1-1 story

    • From corporate communications to public safety

    • Differences in dispatch and the field

    • A water rescue

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 437 Apr 26, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 437 features Open Mic stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Open Mic Stories

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 436 Apr 21, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 436 features #IAM911 stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference.

    WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • #IAM911 Stories

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 435 Apr 14, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 435 features Angela, Licensed Professional Counselor working with first responders and trauma, and dispatcher of 18 years.

    Episode topics –

    • Angela's 9-1-1 story

    • From the field to dispatch

    • Compassion fatigue

    • Giving back to dispatch

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 434 Apr 06, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 434 features a special Open Mic Live session from the Texas Public Safety Conference. I was joined by Crystal and Terri and we had an amazing time.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Men in beast mode

    • #SweetPotatoFace

    • Maxi skirt mishaps

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 433 Mar 29, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 433 features Juliet, Senior Supervisor with WestComm Regional Dispatch out of Massachusetts, and is the first recipient of the Firework Scholarship awarded by 911der Women Inc. and sponsored by the 360 Dispatcher and Within the Trenches Media.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Juliet's 9-1-1 story

    • A calling to public safety at a young age

    • From EMT to Dispatch

    • A promise to a caller

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 432 Mar 22, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 432 features Valerie, Training Coordinator with New River Valley Emergency Communications Regional Authority out of Virginia.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Valerie's 9-1-1 story

    • Pulled toward the path of Public Safety

    • 9-1-1 tech from then to now

    • Making a difference with every call

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 431 Mar 19, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 431 features Amanda, Communications Technician with Stark County out of Ohio and this is a Carbyne exclusive episode.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Amanda's 9-1-1 story

    • Falling in love with dispatch

    • Calls that stick

    • The need for debriefings and a save

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 430 Mar 14, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 430 features Lee Ann Magoski, Director of Emergency Communications, Monterrey County, California.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Lee Ann's 9-1-1 story

    • From explorer cadet to dispatch

    • Taking calls on day 1

    • Inspired to make change in public safety

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 429 Mar 08, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 429 features Monica Kirk, Supervising Public Safety Dispatcher, San Jose Fire Department, California.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Monica's 9-1-1 story

    • A surprise application

    • From wedding coordinator to dispatch

    • Others see us even when we don't

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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