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    Education

    Within the Trenches

    A podcast based on the experience of being a 9-1-1 dispatcher.

    Advertise

    Copyright: © 2026 Within the Trenches Media

    • Apple Podcasts
    • Google Play
    • Spotify
    Latest Episodes:
    Within the Trenches Ep 448 Jul 05, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 448 features Ashley, Founder of The Raspy Dispatcher, Dispatcher out of California.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    The Raspy Dispatcher - Facebook | Instagram | YouTube

    Episode topics –

    • Ashley's 9-1-1 story

    • Early training

    • Being human

    • Creating a space for grace

    • The Raspy Dispatcher

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 447 Jun 29, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 447 features siblings, Erin and Tom, dispatcher's with Stamford ECC, CT, and this is a Carbyne exclusive episode.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Erin's 9-1-1 story

    • Tom's 9-1-1 story

    • Early training

    • a water rescue

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 446 Jun 23, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 446 features Andrea, Customer Success Manager with Carbyne.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Andrea's 9-1-1 story

    • Public safety at an early age

    • Calls that stick

    • When it comes to change

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 445 Jun 19, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 445 features Tina Buneta, Director of Aurora 911 out of Colorado.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Tina's 9-1-1 story
    • A new environment
    • Early training
    • 20 years later, closure
    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 444 Jun 07, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 444 features Dominique, Founder of HELLO, 911! and dispatch supervisor out of South Florida.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Dominique's 9-1-1 story

    • From observation to Academy

    • Stepping out on faith

    • HELLO, 911!

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 443 May 31, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 443 features Cody Post, Executive Director at the RED Center out of Ohio, and this is a Carbyne exclusive episode.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Cody's 9-1-1 story

    • From Explorer to public safety

    • Early training

    • A water rescue

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 442 May 26, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 442 features Yasmen, 9-1-1 Communications Supervisor with Osceola Sheriff's Department out of Florida.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Yasmen's 9-1-1 story

    • Early training

    • How life experience can impact our calls

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 441 May 25, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 441 features Erika Lakey, 9-1-1 Communications Specialist with Osceola Sheriff's Department out of Florida.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Erika's 9-1-1 story

    • One choice can change your life

    • Early training

    • How the job has changed us

    • And more

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 440 May 11, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 440 features Karl Hatton, Director at PenCom 9-1-1, and Dennis Laboy, Communications Supervisor at PenCom 9-1-1 out of Washington State. In this episode they share T-CPR save stories, and we are also joined by Julie Buckingham, Program Director with RQI (Media Partner Sponsor.)

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • RQI intro w/Julie

    • Karl's 9-1-1 story

    • Dennis's 9-1-1 story

    • T-CPR save stories

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    Within the Trenches Ep 439 May 05, 2022
    Show notes

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 439 is a special Open Mic Live episode that was broadcasted from NAVIGATOR 2022 with attendees of the conference sharing funny 9-1-1 stories.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    RapidDeploy - Facebook | LinkedIn | Twitter | Web

    Carbyne - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Open Mic Live stories

    As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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