Within the Trenches

Latest Episodes:

Within the Trenches Ep 566 Sep 29, 2024

Show notes

Ep 566 is an Imagine Listening session recorded in North Carolina. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

#IAM911 stories

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 565 Sep 21, 2024

Show notes

Ep 565 is an Open Mic session recorded in North Carolina.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

Open Mic (funny & outrageous) stories

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 564 Sep 14, 2024

Show notes

Ep 564 is an Imagine Listening session recorded at Burke County 911 in North Carolina. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

#IAM911 stories

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 563 Sep 04, 2024

Show notes

Ep 563 features Christa, a 911 professional and Industry Partner out of Michigan.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

Struggles with the emotional toll of being a dispatcher and bringing work home
The decision to step down from dispatch and feelings of guilt
Her new podcast "Open Your Ears" focuses on single parenting and diverse family situations
Emotional experiences handling extreme calls, including shootings and a house explosion
Advice for current and former dispatchers on managing emotions and transitioning out of the profession

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 562 Aug 29, 2024

Show notes

Ep 562 features a special look at National #IAM911 Day, the birth of the #IAM911 Movement, and much more from a LIVE Open Mic broadcast.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

The powerful "Imagine Listening" sessions and their evolution into a podcast and book series
The impactful #IAM911 movement and its role in peer support and public education
Ricardo's personal journey and inspiration behind his work
Special performance by Bailey Johnson and insights on the 911 dispatch experience

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 561 Aug 19, 2024

Show notes

Ep 561 features Elizabeth, an author, and a retired 911 professional.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

The emotional toll of handling traumatic calls
The role of peer support and stress management in her department
Challenges of working with outdated technology in the 1990s dispatch center
Transitioning from work to retirement and pursuing creative projects
The importance of seeking culturally competent mental health support

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 560 Aug 14, 2024

Show notes

Ep 560 features Brandon, a 911 Professional from a Regional Emergency Communications Center in western Massachusetts.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

Brandon recounts a severe car accident that resulted in a challenging recovery
The transition from security to public safety and what drew him to 911 dispatch
Unusual and disturbing 911 calls, including domestic disputes and bizarre incidents
The impact of mental health on dispatchers and the importance of seeking therapy
Reflections on the deep connections formed in dispatch and the fulfillment of helping others

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 559 Aug 08, 2024

Show notes

Ep 559 features Julie, a Senior Level 3 Dispatcher, with St. George Communications Center, Utah.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

Julie's transition from nursing school to a career in law enforcement and dispatching
The unique traits and skillset required for the demanding role of a 911 professional
Navigating the challenges of the COVID-19 pandemic and its impact on the work culture
The importance of effective leadership, training programs, and a positive work environment
Bridging the gap between seasoned and new dispatchers to foster a supportive industry culture

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 558 Jul 29, 2024

Show notes

Ep 558 features Robin, the owner of CrisisIQ.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

Robin's unique journey from communications to becoming a trainer and supervisor in dispatch
The innovative training techniques she developed and implemented at her agency
An emotionally challenging first call and the importance of caller management
Robin's advice on the significance of work-life balance and avoiding burnout
Insight into Robin's company, CrisisIQ, and its tailored training programs

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 557 Jul 26, 2024

Show notes

Ep 557 features Marlene, an Emergency Specialist - 1 with Aurora 911 out of Colorado.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

Marlene recounts the emotional impact of a call involving a mother accidentally running over her one-year-old baby
The struggles of translating and dealing with medical and fire emergencies
Navigating the complexities of revealing their identities while handling calls
Marlene's transition to working in public safety and her initial challenges
The importance of managing stress and maintaining passion for the job

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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