Within the Trenches

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Latest Episodes:

Within the Trenches Ep 576 Dec 04, 2024

Show notes

Ep 576 features Madison, an Emergency Communications Officer 2 and Training Officer 1, at Cobb County 911 out of GA.

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Episode topics –

The emotional impact of losing a colleague and the role of peer support
The reality versus perception of emergency calls
The use of dark humor in coping with job-related stress
The importance of teamwork and shared understanding among colleagues

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 575 Nov 27, 2024

Show notes

Ep 575 features Theresa, a CTO at Cobb County 911 out of GA.

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Episode topics –

Theresa shares her innovative community outreach using reptiles to engage the public
The importance of understanding personality types in communication and teamwork
Unique dispatch operations using reindeer names during the holiday season
Information on how you can participate in educational and humorous emergency service presentations

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 574 Nov 21, 2024

Show notes

Ep 574 features Lindsey, a supervisor in the Employment Relations Unit at Cobb County 911 out of GA.

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Episode topics –

Lindsey's transition from EMS to fire rescue and then to police dispatch
Differences in protocols and communication styles between fire, EMS, and police departments
Intense relief and euphoria from successfully resolving challenging calls
Memorable and unusual call scenarios, including 'Florida man' incidents and a call involving an emu

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 573 Nov 12, 2024

Show notes

Ep 573 features Jazmine, a Systems Analyst at Cobb County 911 out of GA.

Episode topics –

Jazmine's journey from aspiring police officer to systems analyst
The importance of training and multitasking in dispatch roles
Handling emotional and high-stakes 911 calls
Advancements in dispatch technology, including location accuracy and video capabilities

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 572 Nov 11, 2024

Show notes

Ep 572 features Suzanne Carlsen-Skunca, 911 Professional, Owner of Finding Your Path Coaching out of Canada.

Episode topics –

Suzanne's first robbery call and diverse experience in emergency dispatch
Different shift patterns and their impacts on her well-being
Personal challenges and the significance of mental health care
A memorable industrial fire call leading to a PTSD diagnosis
Career transitions, coaching work, and resilience in first responders

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 571 Oct 29, 2024

Show notes

Ep 571 is an Open Mic session recorded in North Carolina. The stories come from all over the state.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

Funny Open Mic stories

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 570 Oct 24, 2024

Show notes

Ep 570 is an Imagine Listening session recorded in North Carolina. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

#IAM911 stories

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 569 Oct 18, 2024

Show notes

Ep 569 is an Open Mic session recorded in Washington DC during the NAVIGATOR conference. The stories come from all over the country.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

Funny Open Mic stories

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 568 Oct 11, 2024

Show notes

Ep 568 is an Imagine Listening session recorded at the 2024 NAVIGATOR conference in Washington DC. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –