TopPodcast.com
Menu
  • Home
  • Top Charts
  • Top Networks
  • Top Apps
  • Top Independents
  • Top Podfluencers
  • Top Picks
    • Top Business Podcasts
    • Top True Crime Podcasts
    • Top Finance Podcasts
    • Top Comedy Podcasts
    • Top Music Podcasts
    • Top Womens Podcasts
    • Top Kids Podcasts
    • Top Sports Podcasts
    • Top News Podcasts
    • Top Tech Podcasts
    • Top Crypto Podcasts
    • Top Entrepreneurial Podcasts
    • Top Fantasy Sports Podcasts
    • Top Political Podcasts
    • Top Science Podcasts
    • Top Self Help Podcasts
    • Top Sports Betting Podcasts
    • Top Stocks Podcasts
  • Podcast News
  • About Us
  • Podcast Advertising
  • Contact
Not in our directory?
Add Show Here
Podcast Equipment
Center

toppodcastlogoOur TOPPODCAST Picks

  • Comedy
  • Crypto
  • Sports
  • News
  • Politics
  • True Crime
  • Business
  • Finance

Follow Us

toppodcastlogoStay Connected

    View Top 200 Chart
    Back to Rankings Page
    Technology

    touch point podcast

    touch point is a podcast dedicated to discussions on digital marketing and online patient engagement strategies for hospitals, health systems, and physicians’ practices. In each episode, hosts Reed Smith and Chris Boyer dive deep into a variety of topics on the digital tools, solutions, strategies, and processes that are impacting the healthcare industry today.

    Advertise
    • Apple Podcasts
    • Google Play
    • Spotify
    Latest Episodes:
    The TPS5 - Week of Oct 16, 2020 Oct 16, 2020
    Show notes

    Welcome to the TPS5 for the week of Oct 16. TPS5 is a weekly recap of the latest in marketing, communications and digital healthcare news, as curated by the expert hosts of the Touch Point Media Network. To learn more about Touch Point Media, visit us online at http://touchpoint.health.

    This week: Helping healthcare providers understand AI better, expanding telehealth services under Medicare, Press Gainey expanding their hold on online reputation, Facebook banning anti-vaccination ads and more!

    The week’s TPS5:

    • AI Can Help Patients— But Only If Doctors Understand It
    • CMS expands list of telehealth services that can get Medicare reimbursement
    • Press Ganey acquires Doctor.com, secures majority stake in Binary Fountain
    • Facebook says it will finally ban anti-vaccination ads
    • The Connected Hospital podcast: Hospitals Looking Closer at Mobile and How to Execute

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    TP193 - Building Strength and Resilience in Your Health System Oct 14, 2020
    Show notes

    Throughout 2020, the healthcare industry has faced incredible challenges. And now with the ongoing strain of dealing with the pandemic, many health systems are facing fatigue maintaining their strategic focus. In this episode, hosts Reed Smith and Chris Boyer discuss the top concerns of healthcare executives, share an article that illustrates how hope is not a strategy, and how digital can help organizations develop a sustainable approach to the future. They are joined by Paul Griffiths, General Manager, Digital Health Solutions at Perficient, who share the commitments that health systems should consider to build revenue resilience.

    Mentions from the Show:

    • COVID-19 Hospital & Health System Survey
    • Hope Is Not a Strategy
    • Digital Healthcare Leaders: Take An Innovative Approach To Whole-Person Care
    • 4 Steps to Digitalize Healthcare for the Long Term
    • Revenue Resilience blog posts from Perficient
    • Paul Griffiths on LinkedIn
    • Paul Griffiths on Twitter


    Find Us Online:

    • Touchpoint podcast Twitter
    • Reed Smith Twitter
    • Chris Boyer Twitter
    • Chris Boyer website
    • Social Health Institute

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    The TPS5 - Week of Oct 9, 2020 Oct 09, 2020
    Show notes

    Welcome to the TPS5 for the week of Oct 9. TPS5 is a weekly recap of the latest in marketing, communications and digital healthcare news, as curated by the expert hosts of the Touch Point Media Network. To learn more about Touch Point Media, visit us online at http://touchpoint.health.

    This week: Tech giants entering the insurance market, the rise in cost of telehealth, effective governance and using Google Docs to educate about COVID.

    The week’s TPS5:

    • Here's how Google, Amazon, Facebook and Apple are targeting the health insurance market
    • The costs of telehealth visits have shifted amid the pandemic. What to know before you Zoom your doctor
    • A healthcare executive’s 3 key considerations to effective governance
    • This scientist made a Google Doc to educate the public about airborne coronavirus transmission
    • The Morning Fix podcast: Authenticity in the Workplace: Making an Impact by Remaining True to Yourself

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    TP192 - NPS, PX and CSAT - How to Measure VoC Oct 07, 2020
    Show notes

    For health systems, it’s clear that measuring customer experience remains important to maintaining patient loyalty. In this episode, hosts Chris Boyer and Reed Smith discuss the common ways hospital systems attempt to measure Voice of Customer (VoC), including Net Promoter Score (NPS), Customer Satisfaction metrics (including Press Gainey and NRC data), and Consumer Effort Scores (CES). They are joined by Dan Reilly, Senior Vice President at SMS Research Advisors, who share how he works with health systems in understanding the effective ways to use NPS to understand their market.

    Mentions from the Show:

    • Wikipedia article: Net Promoter
    • NPS Best Practices: What is Net Promoter Score℠ and how does it help me?
    • How improving patient experience through net promoter scores can improve outcomes, boost revenue
    • NPS, CSAT and CES - Customer Satisfaction Metrics to Track in 2020
    • Using the Voice of the Customer to capture much more than an NPS score
    • SMS Research Advisors
    • Dan Reilly on LinkedIn


    Find Us Online:

    • Touchpoint podcast Twitter
    • Reed Smith Twitter
    • Chris Boyer Twitter
    • Chris Boyer website
    • Social Health Institute

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    The TPS5 - Week of Oct 2, 2020 Oct 02, 2020
    Show notes

    Welcome to the TPS5 for the week of Oct 2. TPS5 is a weekly recap of the latest in marketing, communications and digital healthcare news, as curated by the expert hosts of the Touch Point Media Network. To learn more about Touch Point Media, visit us online at http://touchpoint.health.

    This week: Pinterest manages health misinformation better than Facebook, people want their own health data, three trends in healthcare content marketing, and new insight metrics for Google My Business.

    The week’s TPS5:

    • How Pinterest beat back vaccine misinformation — and what Facebook could learn from its approach
    • Patients want to download their own health data, report shows
    • 3 Compelling Signals from the State of Healthcare Content Marketing Study
    • Google My Business Announced New Performance Insights Metrics
    • The Connected Hospital podcast: Collective Medical’s Kat McDavitt and the world of B2B marketing in healthcare and tech

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    TP191 - Leveraging Our Opportunity of Trust Sep 30, 2020
    Show notes

    The role of health systems in communicating about and treating COVID-19 has already undergone significant strain. In this episode, hosts Chris Boyer and Reed Smith are joined by Isaac Squyres, partner at Jarrard Inc. to discuss their most recent National Coronavirus Online Survey, including implications and opportunities for health systems to communicate effectively about the coronavirus vaccine, leverage trust and engage their employees.

    Mentions from the Show:

    • Jarrard’s COVID-19 Response COVID-19 Resources
    • Isaac Squyers on LinkedIn
    • Jarrard Inc. on Twitter
    • High Stakes Podcast
    • Gallup Poll: The Unequal Distribution of Economic Damage From COVID-19


    Find Us Online:

    • Touchpoint podcast Twitter
    • Reed Smith Twitter
    • Chris Boyer Twitter
    • Chris Boyer website
    • Social Health Institute

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    The TPS5 - Week of Sep 24, 2020 Sep 25, 2020
    Show notes

    Welcome to the TPS5 for the week of Sep 24th. TPS5 is a weekly recap of the latest in marketing, communications and digital healthcare news, as curated by the expert hosts of the Touch Point Media Network. To learn more about Touch Point Media, visit us online at http://touchpoint.health.

    This week: the pandemic has pushed U.S health into a tech revolution, why listing management is complex, paying people to work out with the Apple Watch, Facebook last in digital trust and how Vanderbilt is making a dent in healthcare.

    The week’s TPS5:

    • The pandemic has pushed U.S. healthcare into a tech revolution
    • Why is healthcare listings management so complex and expensive? (Hint: It doesn’t have to be!)
    • Singapore says it'll start paying people to work out with Apple's smartwatch
    • Facebook Ranks Last in Digital Trust Among Users
    • Healthcare Insight for Marketers: How Marketing Leaders at Vanderbilt are Making a Dent in the Healthcare Universe

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    TP190 - No Patient Left Behind: the Importance of Patient Access Sep 23, 2020
    Show notes

    There has been a significant consumer shift online due to pandemic, and now many organizations are rethinking their patient engagement and access strategies to strengthen their digital channels. Hosts Chris Boyer and Reed Smith share how consumer online shopping patterns have shifted, how recent legislation is driving health systems to “free health data” for their patients, and then are joined by expert Dr. Tashfeen Ekram or Luma Health who share his approach to helping physicians and systems ensure there is “no patient left behind.”


    Mentions from the Show:

    • The great consumer shift: Ten charts that show how US shopping behavior is changing
    • HHS publishes final regs on info blocking, interoperability
    • Was COVID-19 Healthcare’s Use Case for the Patient Portal?
    • Dr. Tashfeen Ekram on LinkedIn
    • Dr. Tashfeen Ekram on Twitter
    • LumaHealth.io


    Find Us Online:

    • Touchpoint podcast Twitter
    • Reed Smith Twitter
    • Chris Boyer Twitter
    • Chris Boyer website
    • Social Health Institute

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    The TPS5 - Week of Sep 18, 2020 Sep 18, 2020
    Show notes

    Welcome to the TPS5 for the week of Sep 18th. TPS5 is a weekly recap of the latest in marketing, communications and digital healthcare news, as curated by the expert hosts of the Touch Point Media Network. To learn more about Touch Point Media, visit us online at http://touchpoint.health.

    This week: making healthcare more affordable through automation, the future of health IT, healthcare philanthropy in the age of COVID, the new Apple Watch’s health features and retail healthcare.

    The week’s TPS5:

    • Making healthcare more affordable through scalable automation
    • Two digital health experts predict what's around the corner for IT
    • How Healthcare Philanthropy Can Recover in the COVID-19 Recession
    • Apple Watch Series 6 unveiled: 'The future of health is on your wrist'
    • The Exam Room podcast: James Gardner | The retail health space heats up

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    TP189 - The Looming Digital Mental Health Crisis Sep 16, 2020
    Show notes

    While the healthcare industry is still dealing with the impacts of the current public health pandemic, there is a secondary pandemic that is looming - that of public health. In this episode, hosts Reed Smith and Chris Boyer discuss how digital mental health solutions can have a significant impact on addressing this secondary crisis, sharing the current state and research that illustrates the challenges and benefits of embracing online behavioral health solutions. They are joined by Alexandra Drane, CEO and Co-founder of Rebel Health/ARCHANGELS who share the results of a recent CDC study that sheds new light on the mental health crisis is tightly linked to coronavirus pandemic (this interview was recorded during HMPSS20.

    Mentions from the Show:

    • Effective digital mental health more necessary then ever during COVID-19 pandemic
    • Current State of Digital Health Technologies in Mental Healthcare
    • Digital Mental Health and COVID-19: Using Technology Today to Accelerate the Curve on Access and Quality Tomorrow
    • Alexandra Drane on LinkedIn
    • Alexandra Drane on Twitter
    • RebelHealth.us


    Find Us Online:

    • Touchpoint podcast Twitter
    • Reed Smith Twitter
    • Chris Boyer Twitter
    • Chris Boyer website
    • Social Health Institute

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    Previous 1 33 34 35 36 37 57 Next

    Related Podcasts

    Reply All

    1

    Reply All Games & Hobbies
    Inside VR & AR

    2

    Inside VR & AR Gadgets
    Note to Self

    3

    Note to Self News
    BrainStuff

    4

    BrainStuff Natural Sciences
    This Week in Tech (Audio)

    5

    This Week in Tech (Audio) News
    Hands-On Tech (Audio)

    6

    Hands-On Tech (Audio) Technology
    footer-logo

    Contact Us

    Toll Free: 844-670-7747

    Links

    • Home
    • Top Charts
    • Networks
    • Apps
    • Independents Podcasts
    • Podcast Advertising
    • Podcast News
    • Contact Us
    • About Us
    • Analytics & Insights

    Stay Connected

      Privacy, Terms of Use & Our Code of Ethics Protecting Content Creators Copyrights