The Home Service Expert Podcast - Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist

Latest Episodes:

Effective Customer Relationship Management Strategies to Scale Your Home Service Business May 05, 2023

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Anthony Cafagna is the founder and CEO of All City Plumbing, a highly rated plumbing company established in 2009 during the Great Recession. Based in Rancho Cucamonga, Anthony ensures that his business is up to date with the latest technology and equipment to solve plumbing problems as safely and efficiently as possible. Through his successful leadership in tough economic times, All City Plumbing now has approximately 90 employees, 80 vans and generates over $20 million in annual revenue.

In this episode, we talked about pricing strategies, practice groups, CRM strategies...

Q&A with Tommy - Implementing Checks and Balances To Set Your Business Up For Long-Term Success Apr 28, 2023

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Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

Learn From The Sales King How to Turn Your Technicians Into Sales Machines Apr 21, 2023

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Andy Elliot is the CEO and Co-founder of The Elliot Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called "The Master Closer Seminar" based in Scottsdale, Arizona.

In this episode, we talked about sales training, recruitment strategies, leadership mindsets…

Adopting a Growth Mindset to Turn Your Business Vision Into a Reality Apr 14, 2023

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David Neagle is the founder and President of Life is Now Inc., a multimillion-dollar global coaching company that helps thousands of entrepreneurs, experts, and self-employed professionals gain the confidence and find the right mindset to expand their business. David has been in the coaching and mentorship industry for 20 years and has expanded to more than 30 countries. He also hosts "The Successful Mind Podcast," and is the best-selling author of "The Millions Within: How to Manifest Exactly What You Want and Have an EPIC Life!"

In this episode, we talked about business growth strategies, visionary leadership, personal growth…

Leveraging AI to Supercharge Your Company's Marketing Apr 07, 2023

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Jason Shandy is the Director of Digital Marketing for Southern Air LLC, a company that aided in building his extensive background on digital marketing for large private equity-backed home service conglomerates. Over the years, he has demonstrated high level expertise on Search Engine Marketing in a variety of verticals across multiple markets. Johnny Wenzel is a marketing consultant at ServiceTitan, who's passionate about saving contractors money on ads and helping them win.

In this episode, we talked about artificial intelligence, digital marketing, search engine optimization…

The 5 Languages of Appreciation to Build A High-Performing Team Mar 31, 2023

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Dr. Paul White is an experienced psychologist & speaker, and co-author of the book "The 5 Languages of Appreciation in the Workplace''. Dr. White has taught around the world, and his expertise has been requested by major organizations such as Microsoft, NASA, the CDC, and more. Based on extensive research, he has developed practical ways for leaders and employees to communicate authentic appreciation.

In this episode, we talked about employee appreciation, business strategies for lower staff turnover, more positive work environments…

Delivering Outstanding Customer Service to Attract Better Quality Leads Mar 24, 2023

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Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff.

In this episode, we talked about entrepreneurship, customer service, leadership, management…

Q&A with Tommy - Focusing on the Right Metrics to Quickly Grow Your Company Mar 17, 2023

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Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business growth and strategy, franchising, pricing, marketing, people management...

Ensuring Your Company's Longevity and Success with the Right Leadership Mindset Mar 10, 2023

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Darius Lyvers began his career at F.H. Furr Plumbing Heating Air Conditioning & Electrical, Inc. in 2001 as a sales consultant. As a sales consultant, Darius was known for setting and breaking sales records. Due to his success in the field, Darius was promoted to the role of Sales Manager in 2010. In 2016, Darius was promoted to the position of Chief Operating Officer, where he oversees all aspects of the F.H. Furr business operations. As COO, Darius has grown the company's revenue from $37 million in 2016 to more than $90 million in 2021.

In this episode, we talked about growth, mergers and acquisitions, sales, training…

Increasing Key Relationship Value by Mastering the Power of Gratitude Mar 03, 2023

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John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention.

In this episode, we talked about company culture, human resource management, franchising, relationship building…

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