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    Business

    The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX

    Marketing technology, AI, and customer experience, explained by the people building it. Three times a week, Greg Kihlström interviews CMOs, product leaders, and martech executives from platform companies like Adobe, Braze, Qualtrics, Salesforce, and Optimizely, and brands like Marriott, Georgia-Pacific, Nestlé, and Zoom about what is actually working inside enterprise marketing organizations.

    Each episode runs 20–30 minutes: one guest, one specific problem, no filler. Recent conversations cover what changes when AI agents enter the discovery and purchase path, how to move past traditional A/B testing with reinforcement learning, closing the AI capability gap inside marketing teams, and where personalization stops paying off.

    Who it’s for: CMOs, VPs of marketing, martech and marketing operations leaders, and CX practitioners at enterprise brands and the platforms that serve them.

    Greg Kihlström is an AI transformation advisor to leading brands, a martech futurist, a keynote speaker, and the author of over 25 books on marketing technology, including the Agile Brand Guide series. He has hosted The Agile Brand since 2019 — 900+ episodes, and highly rated across all podcast platforms.

    New episodes drop at least three times a week. Follow the show so new episodes arrive automatically.


    Hosted on Acast. See acast.com/privacy for more information.

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    Copyright: ©2019-2025 The Agile Brand, LLC

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    Latest Episodes:
    Episode 127: Adaptivity & Resilience for a Post-Pandemic World with Ira Wolfe Mar 30, 2021
    Show notes

    Today we’re going to talk about adaptivity, resilience, and how to thrive in a post-pandemic world. To help me discuss this topic, I’d like to welcome Ira Wolfe, President and Chief Googlization Officer at Success Performance Solutions, author of several books including “Recruiting in the Age of Googlization,” and host of the Geeks, Geezers and Googlization Show.

    Hosted on Acast. See acast.com/privacy for more information.


    Episode 126: Agility and the Gig Approach with Edie Goldberg Mar 23, 2021
    Show notes

    Today we’re going to talk about how large organizations can become and stay more agile by adopting a gig or project-based approach internally. To help me discuss this topic, I’d like to welcome Edie Goldberg, founder of E.L. Goldberg & Associates, and author of the book, The Inside Gig.

    Hosted on Acast. See acast.com/privacy for more information.


    Episode 125: The Value of Chutzpah with Mason Harris Mar 16, 2021
    Show notes

    In all times, but especially in the midst of a global pandemic and financial meltdown, it takes… guts to make big moves or even small ones. Today we’re going to talk about chutzpah and why it’s critical to individuals and organizations. To help me discuss this topic, I’d like to welcome Mason Harris, author of The Chutzpah Advantage.

    Hosted on Acast. See acast.com/privacy for more information.


    Episode 124: Pivoting to Better Outcomes with Tony Guarnaccia Mar 09, 2021
    Show notes

    Today we’re going to talk about pivoting into a better outcome and what to do, and not to do, when faced with the opportunity to change directions. To help me discuss this topic, I’d like to welcome Tony Guarnaccia, Founder, Results Trained.

    Hosted on Acast. See acast.com/privacy for more information.


    Episode 123: Being intentional about your goals with Mark Victor Hansen Mar 02, 2021
    Show notes

    Today we’re going to talk about the importance of being intentional about what you want, and ASKING for it, in order to achieve your goals. While we can’t see our futures, we can help shape our futures, and improve our careers, our companies, and ourselves by asking the right questions, and looking for a clear path in the answers. To help me discuss this topic, I’d like to welcome Mark Victor Hansen. He is the co-author of the Chicken Soup for the Soul book series, which sold over 500 million books. Mark has written and co-written several other books, served as keynote speaker, entrepreneur, and empowered many people the world over to create massive success for themselves. I’m honored to have him here, and to talk about his latest book, Ask: The Bridge From Your Dreams To Your Destiny.

    Hosted on Acast. See acast.com/privacy for more information.


    #122: The Unseen Power of Invention with John Carter, TCGen Feb 23, 2021
    Show notes

    Today we’re going to talk about the sometimes unseen power of invention. Often inventors and creators of new ideas and products have a vision in mind, but don’t always see the full value of what they’re created until some time later, or with the help of some outside perspective. My guest today has quite a list of accomplishments. He is the inventor of noise canceling headphones during his time at Bose, he worked with Apple to create the Apple New Product Process which is used in all their product divisions, and has worked with many household names such as Amazon, Cisco, IBM, HP, Fitbit, and more. He has also written a book called “Innovate Products Faster: Graphical Tools for Accelerating Product Development" I’d like to welcome John Carter, Principal at TCGen.

    Hosted on Acast. See acast.com/privacy for more information.


    Episode 121: Agile Entrepreneurship w/ Domenic Rinaldi, Sun Acquisitions Feb 16, 2021
    Show notes

    When is the right time to start or buy a business? Today we’re going to talk about entrepreneurship in the midst of a global pandemic. To help me discuss this topic, I’d like to welcome Domenic Rinaldi, Managing Partner, Sun Acquisitions, LLC.

    Hosted on Acast. See acast.com/privacy for more information.


    #120: Iterating and Optimizing from Experiences with Jerry Abiog Feb 09, 2021
    Show notes

    Today we’re going to talk about how to be more agile by learning from our experiences, both good and bad. While tales of wild success are what we often remember about business leaders and leading companies, but failures, missteps, and missed opportunities are often better teachers. My guest today has had his share of both success and, let’s just say “less successful” efforts, but has had the wisdom and perseverance to push through setbacks to achieve some great things. I’d like to welcome Jerry Abiog, Co-Founder and CMO at Standard Insights.

    Hosted on Acast. See acast.com/privacy for more information.


    Episode 119: Wellbeing and Agility with Lee Chambers, Essentialise Workplace Wellbeing Feb 02, 2021
    Show notes

    Today we’re going to talk about the importance of workplace wellbeing and how it is vital to both employees and the organizations they work within.

    While many organizations want to improve their employee experience, many are not taking the proper steps to create a holistic environment of wellbeing. Doing so, requires looking at many facets of the company, but yields better and more lasting results.

    To help me discuss this topic, I’d like to welcome Lee Chambers – Environmental Psychologist, Wellbeing Consultant and Founder of Essentialise Workplace Wellbeing.

    Hosted on Acast. See acast.com/privacy for more information.


    #118 Brand and the Center of Experience Dec 31, 2020
    Show notes

    Your brand is a vital component in a successful customer and employee experience

    Hosted on Acast. See acast.com/privacy for more information.


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