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    Business

    Strong Feelings

    Life’s too short to just “lean in” and shut up. Join host Sara Wachter-Boettcher for a feminist look at real leadership in tech and design.

    Each week, you’ll meet new authors, activists, entrepreneurs, and troublemakers of all types who are changing the status quo: fighting online harassment, dismantling white supremacy in design, and so much more. You’ll hear how they got started, where they found the courage to speak up, and what they do to take care of themselves in tough times. Produced by Active Voice.

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    Latest Episodes:
    Quiet Leadership with Rachel Robertson Jun 05, 2018
    Show notes

    Introvert, extrovert, ambivert: how real are these labels? And how can we use them to do a better job of making space for more types of people—without pigeonholing anyone? We’re joined this week by Rachel Robertson, a designer and UX lead at Shopify. We first heard about Rachel when we stumbled on an article she wrote called “An Introvert’s Guide to Collaboration.” In it, she talks about how she used to carve out work she could do independently—but realized this was keeping her from growing, because she wasn’t exposing herself to different perspectives that could improve her work. > I love when people share their experiences and their perspectives… and I always benefit so much from that. So there was a point in time recently where I wanted to participate more in that conversation, and not just be a consumer of everyone else’s points of view.> —Rachel Robertson, UX lead at Shopify We ask Rachel more about her experience as an introverted person, how that’s changed her approach to leading a team, and what companies can do to make themselves more inclusive to people like her. Also in this episode, we: Discuss the mixed feelings people had about these introvert/extrovert lounge signs at Confab, a conference Sara recently attended. Look at the roots of the seemingly innocuous term “grandfather clause” Give a big fuck yeah to deleting apps, consider the Time Well Spent movement, and promise to really actually close the Twitter tab this time (any second now) Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a world-class team to define the future of entrepreneurship. Visit shopify.com/careers to see what they’re talking about. WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. Harvest, makers of awesome software to help you track your time, manage your projects, and get paid. Try it free, then use code NOYOUGO to get 50% off your first paid month. Transcript Katel LeDû [Ad spot] Finding the right job is hard work. Good thing there’s Shopify. Shopify is on a mission to make commerce better for everyone—and they’re looking for impactful, ambitious, and passionate people to help them do it. If you want to be part of a diverse team that loves solving problems—and help entrepreneurs around the world start and grow their businesses—then you should check out Shopify. Visit shopify.com/careers for all the info [music fades in, plays alone for 12 seconds, fades out]. Jenn Lukas Welcome to No, You Go, the show about being ambitious—and sticking together. I’m Jenn Lukas. KL I’m Katel LeDû. Sara Wachter-Boettcher And I’m Sara Wachter-Boettcher. We’ve got tons in store on today’s show: we’re going to check in on our vocab swaps; we’re going to share our Fuck Yeah of the Week; and of course we’re going to hear from a great guest. This week we are joined by designer Rachel Robertson who’s here to chat with us about how she learned to collaborate as an introvert, and what that taught her about leading teams with a range of different needs. So, speaking of being an introvert or an extrovert, I was at a conference just this past week and they had these really interesting signs outside the lounges. So they had these two lounges where you could kind of chill out between sessions or if you wanted to skip out on a session, and one of them was labeled “The Introvert Lounge” and one was labeled “The Extrovert Lounge.” And it was pretty neat, I’d never seen something like that where they specifically labeled one to be, you know, where you could do quiet stuff or you can be doing work or checking email. And the other one where you could have a conference call or plays games or chat with people. And one of the things that happened after that conference was that … a tweet went viral of a photo of this and there was like such a divided conversation about whether this was good or bad. The people that thought it was good were like, “Oh my gosh, this is how humans work.” And the people who thought it was bad were like, “This feels kind of like… judgy to people who are extroverts, or judgy to people who are introverts.” Or it feels like, “I don’t want to be labeled as one or the other,” and it really got me thinking I feel like introvert and extrovert has been this like really common discussion just in the past year or two, and I’ve always felt kind of weirded out by the language even though like probably most people would be like, “Sara, you’re an extrovert.” Like, “Sara, c’mon like you’re—you’re an extrovert. It’s pretty obvious. Just own it.” And I agree with that, but I also feel like there’s something weird about having that as an identity versus like being like, ok, sometimes I feel extroverted and I want to do extroverted things, and other times I don’t. And like, you know, sure I trend more to one side more than some people. But, I don’t know, I guess I’ve always felt like that was a way that we try to like put people into boxes and so, I don’t know, I’m curious: do you identify as an introvert or an extrovert, and what does that mean to you? KL I definitely—I identify as an introvert based on I think the one thing that I have read routinely about, you know, sort of what defines an introvert and that is—or this is the part I relate to the most—which is that I recoup my energy by being alone and having downtime and sort of if I am in heavy social situations, I—I need to sort of like have that recuperation time. But I also feel like I’m extremely social in a lot of situations and when I go to a party I like to chat with a lot of people and I don’t—I don’t necessarily feel inhibited in terms of meeting new people or like talking to folks but, I don’t know, so I think I have—like now that you’re saying that I feel like I’ve felt sort of torn about it and I feel uneasy because I don’t know if I do fit squarely in one of those boxes. Yeah, so, I don’t know, that brings up an interesting question. [3:50] JL I liked a lot of the comments on this Twitter thread that brought up, you know, where do—where do ambiverts fit in? And I was like, “Huh, I haven’t heard that phrase before.” And so the ambivert is mix of extrovert and introvert and I was like, “Oh. Thank you,” because people when they see me I think, similar feeling, they assume I’m an extrovert. And that’s maybe just because like I’ve been in social situations, I do public speaking. But, the same way as you can tell like, I don’t really mind the public speaking but I get really tired afterwards, and I just like—there’s times where I can get a mix of like the energy from being around people, but I also want to like go to my hotel room, order room service, and just hide. And so there’s definitely a big mix of things. It’s weird to me when I hear that idea of like, “I need to recuperate by downtime,” I can’t imagine any other way. Like I can’t imagine not having downtime. Like the idea that someone doesn’t, like… is that really like a thing that people don’t want downtime? SWB Yeah, I guess I feel like this is why I think that the concepts of introversion and extroversion are super helpful, but the identity labels are not always as helpful, because I think humans need downtime, and there’s—there’s differences in how much and when, but absolutely, like I consider myself fairly extroverted in a lot of scenarios, but I also need to hide in my room sometimes, and I also get to a point where I feel very tired after a lot of social interactions. I just think that that is true for all humans at some point and the points obviously differ, but there’s been this attempt to, again, right, like it’s convenient to give people a label and be like, “You’re this and you’re that,” and I think that the reality is just so much more nuanced. And I think that that’s one of the things that—it’s like step one is just recognizing, like, people have differences, and step two is recognizing that those differences almost always fall on whole spectrums and people don’t have the same experiences. And that seems to be a harder shift to get people to—to sort of take seriously. JL Yeah. I really liked that they were addressing this at conference. KL Yeah! JL But I didn’t love the versus vibe. And that’s the thing that I feel like all these things—like we had to do one of those Myers Briggs personality tests at work one time—and all that ends up with I feel like is people judging you. And it just felt like it was one of those things you’re supposed to do so you can work well together with people— [6:21] KL And like know more about yourself. JL Yes. KL Whatever but yeah. JL Which in an ideal world, if you can get that to work, is great. However, it doesn’t always work. KL Yeah. JL And that’s the part that I think is tough. KL It’s almost like—I get the—I think I get the thing that they were trying to do but, you know, obviously hindsight and looking back on it and being like, “I would’ve done this differently.” I mean it’s almost like saying, ok this room is going to be like chill—a chill vibe and quiet—and you can come in here and just like do your thing, and listen to music or whatever. And then this room is going to be games. And so there’s obviously going to be an element of, you know, getting to know people in a social—like interaction. That kinda feels more like you get the idea without having to be like, “I’m a this.” JL You didn’t tell me there were games. KL Yeah [laughs]. SWB So—so, speaking though of like hindsight and like, oh gosh. Huge shout-out to Confab, the content strategy conference that I was at, and, specifically, to Tenessa Gemelke, who runs the event. She’s sort of like the director of all things Confab, and after this tweet blew up—you know, it’s like retweeted 4,000 times and there’s this like huge debate happening in the thread— she talked a little about, oh, you know, “I learned a lot from reading these comments.” And one of the things that she said was that when they designed this she was really imagining it like the—the copy underneath each of these signs is, like, punching up. So she sees herself as being super extroverted and one of the things it said on the lounge copy was like—on the introvert lounge was where you can “hide from extroverts.” And she thought that was funny because as somebody who identifies as extroverted, she was like, “Oh, you know, this is—this is punching up. This is not making fun of people who might feel uncomfortable with it.” And she realized that that wasn’t the case for everybody. And—and I think that, you know, I think that the intention makes a ton of sense, and I bet that they’re going to do something similar again but I’m confident they’re going to have some slightly different labels. And, you know, I liken this a lot to the same kind of stuff I’ve talked about with when it comes to user experience design. Right? Like professional work where… it’s so much more helpful usually to ask people what they want to do than it is to get people to define who they are, because defining who you are is really fraught and almost always if you try to make people define who they are by like selecting this category or that category, there are going to be people who do not fit the boxes. And I think that that’s the same here. And I happen to feel comfortable using both rooms, right? Like I used one room when I was doing quiet things and then I used another room when I saw a bunch of my friends in there and we were going to play Apples to Apples, and that was fucking great, but I don’t know that everybody would feel comfortable that way. [9:04] JL Yeah. I mean I would sit, generally, in the quiet car on an Amtrak train, but sometimes I’ll walk over to the cafe car and get some train wine, you know? KL Oh look at you! [Laughs] JL It just—it just depends a little bit. However, I don’t necessarily want to be put into the same group as the other riders that I’m riding with on an Amtrak train because I don’t think that necessarily we would fit into the same sort of focus group labels just because we ride on the same kind of train on the Amtrak. SWB Well, uh right, again, like I go to the quiet car all the time on Amtrak because I want to do some work and I don’t want to be bothered randos and that’s great but that doesn’t mean that I identify as “quiet person.” JL Doesn’t mean that you can’t have an Amtrak hot dog. SWB I don’t eat rail dogs [laughs]. But you know what I mean? Like if I tried to say, “No, I’m a quiet person.” You would all laugh at me. I am not a quiet person. But I’m a capable of being quiet during a train journey because I’ve chosen to be in a quiet environment. KL You know who’s not capable? A lot of people [laughter]. And I have very often appointed myself as the Quiet Car Patrol. So, just, you know, I’m very fun to ride the train with. SWB I prefer Quiet Car Vigilante [laughter]. You have to, like, mete out justice in the quiet car. KL [Laughs] It’s so true. SWB The worst I had was somebody who was watching YouTube videos with no headphones. JL In the quiet car?!? SWB Yes. JL Shame. [10:29] SWB Extreme shame. I know. Listeners, I love all of you, except for the ones who are doing anything without headphones in the quiet car. So, I think we all are kind of on the same page that like we have varying degrees of introversion and extroversion and like fitting neatly into one box or the other is maybe not always helpful or even possible but I still think it’s so interesting to kind of talk about those different facets of people and I think a lot of business culture has really been like designed with the idea that more extroversion is the ideal. That like, that is the best way to be, and that if you’re less like that, you should try to be more like that. And so one of the things I was really excited about when we talked to Rachel, our guest today, was that she was kind of pushing back against some of that. That it’s not like there’s one better way to be, it’s that we haven’t necessarily optimized workplace environments so that more people can be successful in them. And so I’m super interested in talking about these concepts—even if they don’t perfectly fit—because I think that that’s so valuable to start to look at, like, well what do we change in the way that we operate our companies? Or what do we change in the way that we run meetings so that they become places where like more of us can, I don’t know, not be miserable— KL And thrive. SWB Totally. That’s probably a better answer than not be miserable. KL I totally agree. I can’t wait to hear from Rachel. Should we do it? SWB Let’s do it. Our sponsors SWB [music fades in, plays alone for four seconds, fades out]. [Ad spot] Hey, all! Let’s talk about our sponsors for a sec. So this week we are sponsored by WordPress. WordPress is the place we turn whenever we want to launch a new website. It’s even how we built noyougoshow.com. WordPress is great because you don’t need to do coding or design; you can choose from a ton of gorgeous themes; and if you get stuck, their customer support team is there 24/7. WordPress also has powerful ecommerce options: anything from a simple buy button to a whole online store. And plans start at just four dollars a month. Start building your website today. Go to wordpress.com/noyougo for 15% off any new plan purchase. That’s wordpress.com/noyougo for 15% your brand-new website. Next up: do you need to track time on client projects? Send invoices for your work? Or manage profitability and projections? Then you should check out Harvest. Harvest takes the pain out of time tracking by making it part of you and your team’s workflow. In fact, you can even integrate Harvest with other tools you might use like Basecamp, Slack, or Trello. Harvest also makes it easier to get paid. I like that. You can use their automatic tools to create invoices, and instead of writing all of those awkward emails that would…

    Full show notes at the publisher

    Know Your Numbers with Shannah Compton Game May 29, 2018
    Show notes

    Savings, budgets, retirement. Oh my. No matter how on top of our lives we feel, talking about money still makes us squirm. And…well, we’re tired of it. Today on NYG, we talk about where those financial fears come from—and what we’re doing to get over them. To help us out, we chat with Shannah Compton Game, a Certified Financial Planner and the host of the Millennial Money podcast. Shannah’s all about helping people like us get more comfortable thinking and talking about money, and she’s quickly become one of our fave resources for financial info. > When you don’t talk about something, you feel really isolated, and you feel like you are alone. Like nobody could possibly have the same money issues you have. But the reality that I try to tell everybody is: you’re so wrong! We are all so much alike when it comes to money, especially the things that we’ve not done so well.> —Shannah Compton Game, host, Millennial Money Shannah tells us all about: Why money is such a taboo topic (but shouldn’t be) Which financial advice to take, and which to ignore Why we all hate the B word (budget, ugh) Why it’s totally not too late to get your finances in better shape Also in this episode: Sara celebrates her presidential birthday Katel survives on pizza by the slice Jenn gets deep into the meal prep lifestyle Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a world-class team to define the future of entrepreneurship. Visit shopify.com/careers to see what they’re talking about. WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. Harvest, makers of awesome software to help you track your time, manage your projects, and get paid. Try it free, then use code NOYOUGO to get 50% off your first paid month. Transcript Jenn Lukas [Ad spot] This episode of No, You Go is made possible with help from our friends at Shopify. Their mission is to make commerce better for everyone—and they’re growing their world class team to make that happen. And you know what? They’ve read plenty of cover letters over the years. So this time they want you to read theirs. Because they don’t just want you to apply to them, they want to apply to you. Visit shopify.com/careers to see what they’re all about [music fades in, plays alone for 12 seconds, fades out]. Welcome to No, You Go, the show about ambitious—and sticking together. I’m Jenn Lukas. Katel LeDû I’m Katel LeDû. Sara Wachter-Boettcher And I’m Sara Wachter-Boettcher, and this episode is going to come out the day after my birthday [someone says, “woo hoo!]”. Mm hmm. And it’s a very special birthday. I will be turning [clears throat] 35. KL Woo! SWB Which means I could be president. KL Yes! JL Nice! SWB Definitely can’t be president. KL No, you definitely should be [chuckles]. SWB Oof. I don’t know. Looks like a terrible job [laughter]. I’m not real pleased about how it’s going right now, and probably I’ve got too many skeletons in the closet [laughter]. However, the other thing they always say when you turn 35 is that, according to the financial quote/unquote “rules,” I am supposed to have two times my annual salary saved right now… Two times! My annual salary. Yeah. So I—I don’t have that. And I will say, like, I’m—I’m pretty organized. I’ve saved a lot for retirement, particularly starting when I was about 29, but I haven’t caught up to that mark yet, and I get a little stressed out whenever I think about it. So to help us with some of that stress, we are talking today with somebody who knows a lot about money: how to save it, how to budget, and how to even think about maybe retiring someday. That would be Shannah Compton Game. She is a Certified Financial Planner and the host of the Millennial Money podcast. Don’t worry, it’s not just for millennials. JL I’ve been listening to her podcast over the last few weeks and it’s been really awesome because actually about over the last month, month and a half, I gotta tell you: I’ve been taking a—a journey into money. SWB Uhhhh what kinda journey? [2:24] JL Well, every year around tax time, I get really anxious and I start going, “Hmm. Oh no I should’ve sent all this to my CPA awhile ago,” and then I look at the list of things I have and I go, “I was supposed to do this thing last year. Oh! I was supposed to do this thing the year before.” And I have this really organized list in Wunderlist about all the uh—it’s called my Adult List and [chuckles] it’s got all the things I’m supposed to do like [inhales deeply] allocating and diversifying my assets, giving things to Cooper’s future college fund, I’ve got this whole list of things I’m supposed to do and have I done them?… [Sucks teeth] No. Do I look at that list?… No [laughs]. KL And then you realize a year has passed. JL Yes! SWB And then like three years has passed. KL Yeah. JL Mm hmm! Where does that go? And then, you know, like other people, I start to think about it and again the anxiety starts to build up and I’m like, “No, thanks.” But then I started thinking like, “Ugh! I really—I just like really—I have to start learning about money.” Like, I have to. I can’t keep pushing this off. And, you know, it’s a mix of like looking at the taxes, thinking about my son, and just being like, “What am I doing?” And so my CPA had recommended the book Get a Financial Life and I found it on Audible [chuckles] because that’s my jam now. And I was like, “You know what? Maybe I’ll try giving this a shot because I can’t—” I’ve tried reading through other money—finance books before and though I can like really get down with like other books, the finance books just like I start glossing over, and I was like, “But maybe if I listen on Audible, I’ll like get into it.” So I did! And it’s abridged so it was only like two hours, which again was perfect because it was so short and listening to it at like 2X speed means it’s like over in an hour [laughter] and it’s like really basic but like just gave a lot of good overviews, and then I was like, “What other Audible books are out there?” And then I started getting a little wild. So I’ve been like reading slash listening to all these books, and reading these magazines, reading these blogs, listening to these podcasts, and I know so much more than I knew six weeks ago. SWB Do you feel more confident with what you should be doing now? JL I do! It’s awesome. So I’m now actually in the search for a financial planner. And that’s the other thing like I—I wanted to get some time with a financial planner but I didn’t wanna use my time at someone’s hourly rate to be explaining to me like what the difference between stocks and bonds are. You know like because that felt like a waste of money of something I could learn myself. So I felt like I should take some time, learn about real basic stuff, and then pay a professional to help me with like the real specifics to me, and not just like, “Here’s things about money.” [4:56] KL Yeah I like that and that sounds so… practical. And I think like something that we all really liked hearing from Shannah is that you kind of don’t [sighs] sometimes the first thing you think about isn’t the fact that you have to take into account your own personal goals and sort of like how your life is shaking out, and like whether you’re having kids or not, or like if you have a partner, or your business, or like all these variables that are… like you’re not like every other textbook case of, you know, what you should do with your money. So, I don’t know, it’s just I—I think that was like so important for—for me to hear, especially, just cuz it’s like you don’t know. If I wanna retire when I’m 60, that’s totally different than if you’re like, “Ok, I actually might work a lot longer than that.” And we’re all living a lot longer. So I think, I don’t know, just like taking into account all those things and realizing that there is a lot of research you can do on your own before you start talking to a professional. JL Right. Yeah and there’s so many—I mean that’s the thing like it—you can gather all these opinions and then you just have to factor them for you and what you wanna do. I mean there’s people now that are trying to retire at 25, and then there’s people that wanna work, you know, until the day they die. And I—or and obviously everything in between. So, I think it’s so important to like really think about what you wanna do and then start setting those goals for you. And there’s so many resources out there now. That’s the thing and it’s really intimidating to get started but I think like you just have to do it, and we’ve heard this before, right? Just like with starting businesses and starting projects, it’s one step at a time. You know? So if it’s even just like, “I’m gonna look up one term today.” Or, you know, “I’m gonna read one article or listen to one podcast.” Then like you’ve done more and learned more than you knew yesterday. SWB And for me it’s also been like I mean I need to do some things, right? So… it’s like ok I need to check some stuff off the list. So actually I go to the same accountant as Jenn and… he has also given me certain recommendations, right? So thinks like, “You and your husband should have wills at some point.” And things like that. And we’ve done some of them and some of them I haven’t gotten around to yet. But on my list for this year—and this is like the kind of thing that goes on like a year to-do list, because it’s such a pain in the ass—is like, I need to move some accounts to consolidate at a financial institution where I can manage them more effectively, and deal with some of my long-term like retirement planning. And just I know that the process of moving those accounts is going to be a bit painful and so I’m kind of setting myself, I’m saying like, that is a task I need to set aside some time for. You know there will be like paper forms, somebody might make me fax something. God knows that’s gonna take me a week [Katel laughs]. I know you can fax online. It will still take me a week. But, you know, this is achievable, but it doesn’t feel achievable sometimes in the moment, and I try to remind myself that like, look, it is very normal to feel this way. I happen to be in a lucky position where I like—I have money I can theoretically be saving. I know that not everybody does. Like, I’m doing fine. Give myself some, you know, break the tasks down. Just like anything that’s big. Break it down a little bit. And set some time frames that are realistic and allow myself to feel good about getting some of the things done and not so upset about the things I didn’t get to. [8:18] JL Yeah. I mean you know when you get that like new IKEA cabinet and it comes with like 20,000 pieces and you just look at it and you’re like, “Fuck my life.” [Katel laughs and says, “Yeah”] That’s like sort of looking at like your money to-do list and you’re like, “Oh my god I have to roll over a 401K. Ughhhhhh!” I mean how many of us have 401Ks that are like sitting somewhere and you’re like, “I don’t know what it’s doing?” From like a previous job. KL Yeah. You’re like, “It’s there. I think.” SWB I told you I started saving for retirement when I was 29. Do you know what I did when I was 29? That’s when I started working for myself. I literally never took advantage of an employer 401K while I had a traditional job. KL Yeah! SWB Whoops! KL But it’s more complicated than just being like, “Oh. This thing is available.” SWB I know. And I also really felt like I needed that money at that point in my life. KL Absolutely. JL Totally. And I mean that’s the like—the other thing that’s really like important and—and we’ll talk about this a little later on is that like, it’s ok. You can start saving now. And for me that was like so important because like the anxiety of like, “Ok well, you know what? I didn’t start investing when I was 18. So, you know, what now?” And the thing is but I’m doing it now. And that’s the other thing that I feel like stopped me from learning more. It’s like then I just start feeling bad. I’m like, “Oh I’ve got this like sitting in a money market account and it’s not like diversified enough. Like inflation is basically eating away my savings.” And now I’m like, “You know what? I can start now.” And—and that’s the thing it’s always like, you just need to start when you’re gonna start. And if it’s not tomorrow that’s ok too. If it’s next month, that’s ok. But like giving yourself that slack and being like, “I’m gonna do it.” So like I’m now moving all—like—like I have like two 401Ks that I need to move over from previous jobs and I’m like finally getting it done. And it’s a pain in the ass, I’m not gonna lie. But it’s also not as hard as I thought it was gonna be. So it’s like a combo. [10:01] SWB Some of this stuff I feel like the hardest part is that like mental blocker about it because it’s about something that makes you feel a little anxious. I mean I have, you know, like I know that in my family… my mom really started getting her retirement stuff together in her forties because she didn’t really make much money till then, till she became a professor, and before that, you know, we were pretty poor. She was extremely frugal, but there’s just not that much money, so there’s not that much money. And so I look at that stuff and it makes me stressed, and then it makes me both like wanna put a lot of money away but also like… not wanna deal with it. Like deal with it sort of like emotionally and—and I feel like I’ve gotten over a ton of that and I feel like getting over that has been super helpful for me to make some better plans around retirement and around—around just sort of like having my financial shit together in general, to the point where, look: I may be turning 35 and not exactly have two times my salary set aside, but I actually feel really fucking good about where I am financially right now as well as like kind of that I—I do have my shit together. Not everything but like no, I’ve made a lot of steps, and they’re good steps, and they were like tough to get to and now I fucking did it, and I can do future stuff. KL Yeah. I think that’s the thing like… that is a universal thing. It’s complicated. It can feel really raw and emotional which I think maybe sometimes I—I know a lot of the times I’m not expecting and I think to just like realize that and know that there are ways to get through it is super helpful. And I really loved hearing from Shannah because it made me feel like where I am is right for where I’m supposed to be right now, and that’s ok, and there are a lot of different things I can do to move forward. So, I don’t know, it was really good to hear from her [music fades in]. Sponsors SWB [Ad spot] Hey, everyone! Sara here to tell you a little bit about the people who are making No, You Go possible this week [music fades out]. First up is Harvest. Harvest makes awesome, easy to use software to help you track your time, manage your projects, and get paid. Seriously, I have actually been a Harvest customer since my very first day as a consultant back in 2011. I love how easy it is to create invoices, add expenses, and tie them back to my projects. Whether you’re a freelancer who just needs to get paid or an agency with complex workflows and lots of people, Harvest has you covered. Try it free for 30 days at getharvest.com and when you sign up with code No, You Go, you’ll also get 50% off your first paid month. That’s getharvest.com, offer code No, You Go. And we’re also proud to be supported by WordPress. Do you need to make a website to post your Riverdale fanfiction? Or promote your awesome new wine bar? Or, well, do basically anything else? Then you need WordPress. We trust WordPress to keep our site running smoothly, and to make it easy to customize, update, and share with the world. And we’re not alone. Nearly 30% of all websites…

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    We Think We Know What We Need with Dr. Allison Chabot May 22, 2018
    Show notes

    Today’s topic is…therapy! If that makes you a little bit nervous, you’re not alone: lots of us feel a bit scared to talk about our mental health—much less make an appointment to get help. Plus, navigating the mental health system can be challenging: How do you find a therapist? How do you pay for it? How do you know if they’re a good fit? And what happens if you need to break up with them? We have so many questions. To help us answer them, we called up none other than Katel’s own therapist, Dr. Allison Chabot. She’s a clinical psychologist working in Philadelphia, and talking with her gave us all the best feels. > Ask your friends. Ask your family. Somebody else has gone to therapy that you know. So many people go to therapy. And you hear positive experiences from people: you hear how it unlocked something, it opened something, it helped them look at themselves in a different way. It is a leap of faith, it really does take courage, but I feel like, what do you have to lose?>> — Dr. Allison Chabot Links from this episode: Meditation app Headspace Sliding-scale therapists at the Philadelphia Society for Clinical Psychologists Psychology Today therapist finder Also in this episode: Jenn goes to a meditation workshop and fucking hates it, Katel shouts her love for therapy from the rooftop, Sara plans her summer lipstick game, and we all get hyped for a #summerofselfies. Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a world-class team to define the future of entrepreneurship. Visit shopify.com/careers to see what they’re talking about. CodePen—write code like HTML, CSS, and JavaScript directly in a browser and see the results as you build. CodePen is giving away three free PRO accounts to NYG listeners. Enter at codepen.io/nyg. WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. Transcript Sara Wachter-Boettcher [Ad spot] This episode of NYG is supported by our friends at Shopify, makers of great tools that help entrepreneurs around the world start and grow their business. And they’re growing! Shopify is hiring all kinds of folks, everything from customer support to engineering to design to sales. Personally, I want to run their partnership program in Paris. Mmmm. Join the more than 3,000 smart, passionate people around the world who make Shopify great. Visit shopify.com/careers to check them out [intro music fades in, plays alone for ten seconds, fades out]. Jenn Lukas Welcome to No, You Go, the show about being ambitious—and sticking together. I’m Jenn Lukas. Katel LeDû I’m Katel LeDû. SWB And I’m Sara Wachter-Boettcher. JL On today’s show, we’re talking about taking care of ourselves. Not the kind of taking care of ourselves that involves eating better or sleeping more or hitting the gym, not even rigid skin care regimens. Nope. Today: it’s all about therapy. In fact, we even have a super special guest: Katel’s own therapist, Dr. Allison Chabot. Sara and Katel sit down to talk with her about being a therapist, finding a therapist, breaking up with your therapist, and all other burning questions about mental healthcare. Let’s get started! KL Yeah. SWB Ok. So, talking about mental health is still pretty taboo for a lot of people, and it’s hard for people. And I think it can be especially taboo in contexts where we’re also talking about work which is like something we always talk about on this show. But, Katel, you invited your therapist to be on the show and I would love to know how did you get comfortable talking about therapy and like being a person who goes to therapy? KL Yeah, uhh [chuckles]. Honestly, I think that is has come partly with just being in therapy and doing therapy for a lot of my life, and realizing what an impact it has had on how I navigate relationships, how I am a good and better friend to people, and just how, I don’t know, like how I heal myself and make sure that I’m taking care of myself so I can take care of—of the people I love. And, honestly, you know, [sighs] not just because we had my therapist on the show but she has been really instrumental in showing me how my relationship with therapy is a part of my life in a way that I just never really realized it was. And finally like feel really proud to share. And I think that I’ve been paying more attention to other people’s journeys in therapy and realizing that it—it is a really important part of a lot of people’s lives in whatever capacity, even if it’s like group therapy, if it’s, you know, once a month, if it’s just like whatever works for you can just be really life changing. So, I don’t know, I think that there’s a lot of—I want to try to help destigmatize that and so I think that’s why you’ll find that every time—if you’re talking to me about therapy I’m just like very [chuckles] enthusiastic about it. So I guess that’s why I’m open about it too because I want to share that. [3:10] SWB Yeah, totally! I mean I think that’s one of the things like therapy is normal and tons of people go to therapy! And part of the problem is like if you can’t talk about it, then you feel like nobody’s going or it’s only people who are in sort of like worse case scenarios or they’re at crisis moments in their life and like obviously if you’re in a crisis moment in your life which, like, is also a normal thing to go through in the course of a life. But if you are in a crisis moment, yeah, therapy can be really helpful but it doesn’t have to be that, it can also just be a normal part of how you cope! Yeah. And figure out like how you feel about things, and how you feel about yourself, and like becoming more self aware or becoming better at like processing your feelings or like there’s all of these reasons that—that people go, and—and I’ve definitely gone for a few different reasons at different moments of my life. KL I think when you can kind of learn how to be introspective when you need to be and kind of like take a beat and look at things with a different perspective because of tools you’ve learned. That’s the biggest thing I’ve taken away from it is that I’ve learned tools to kind of like take with me. It’s not just going to a therapy session and, you know, having that one on one time but it’s also the things that I take away from it where I’m like, “Ok. I feel a little bit more equipped,” and I think that’s a huge part of it. It’s been very important to me. I think I’ve, you know, I’ve said this on the show before but I’ve struggled with depression my entire life, and I take medication for it, and it took me a really long time to feel [sighs] not bad about that. And to feel like sometimes you are a person that takes medication for your entire life. I don’t know. I may be one of those people. I may not be. But supplementing that with tools and guidance has just been critical. SWB I love that whole thing thing you’re saying about kind of checking in with yourself. And so I think—ok, so I want to ask about kind of another way people check in with themselves. Jenn, I heard you took a meditation workshop recently and I would love to have you tell us about it. JL Oh I did. KL I want to hear about that too [laughs]! JL So I, you know, I love the idea of therapy. And, I think, we’re going to dig into this more today but one of the things I’ve always found is like I—like I don’t know how to find the time for a lot of these things and—and the commitment. So I often look for other things that would be like similar to therapy such as my addiction to self-help books and I feel like everywhere you read things like breathing and meditation or things that like help you get in touch with yourself, right? And less stress, and like just generally like people say meditation and they’re like, “Meditation changed my life!” And I’m like, “I want to be less stressed. I want like a new life changing view, and to like breathe.” So actually at work we had a meditation workshop offered during the day at work, and I was like, “Well this is perfect!” And so I was really excited and I go and it’s in this like big, happy, natural light room, and here’s this woman and she like—she obviously is like—she’s got the meditation thing down, right? Like she’s like [laughter]— [6:18] KL You’re like, “I can trust this person to guide me through.” JL It’s definitely like, you’re just like, “Wow your vibe is like, I’ve figured life out,” you know like when you meet those people and you’re like, “Wow! You have—you are like so comfortable in your skin and just like— SWB Un-fuckin-bothered. JL Yes! “You look relaxed!” And, you know, she even says in like her intro, she asks, “How many people have like tried meditation but like been discouraged by it?” And like me and a couple of other people raised their hands, right? Because I’ve tried. I’ve done like some of those apps and like I just like I turned them on and I’m like, “Nope.” And I turned them off. And she was like, “Don’t worry if that’s you, we’re like going to get through it together,” and I was like, “Ok! Yeah!” And so like eventually like we get to the like meditation part and she has us all like close our eyes and she starts sort of leading us through this breathing thing and she’s talking about visualizing the breath going in. But like [laughs] the thing is: I close my eyes, and I’m trying to do this, but instead of like seeing my breath around me, I just start getting like really tight and anxious. And I don’t know if it’s just like the slow breathing, or my allergies, and my nasal passages, or just like this kind of breathing is not for you but as I’m breathing in I’m just like, “I—I hate this.” I do not use the word [chuckles] hate lightly. Like it’s beyond—[laughs] KL That’s exactly how you want to feel [laughter] during meditation. SWB That’s like a different kind of self awareness, right? Like it’s none of the self awareness of like, “Oh wow I’ve reached this higher plane.” It’s the self awareness like, “Oh I’m a person who fucking hates meditation.” [Laughter] JL I’m like, “I definitely do not care for this. Like this is definitely not—” and like so like at some point like I, you know, I cheat and I open my eyes of course to be like, “Are there still people here? Are people—” But people look like they’re into it and I’m just like, “Ok. Alright.” And so I stop doing the breathing thing because I can’t. It’s like making me light headed and like, again, maybe it’s just because I have a really stuffy nose but I cannot do it. Anyway, so eventually it ends and I’m like, “Ok good.” I’m like, “I’m going to get outta here.” But! [Laughs] She has this thing where at the end she likes to go around the room and have each person say one word to describe what you’re currently feeling at that moment. KL Wow! [8:44] JL My word is like, “Anxious as fuck!” [Laughing and laughter] Like, terrible. Awful. I hate this. Like, right? But she starts on the other side of the room, thankfully, and everyone’s like “Relaxed” . . . “Rejuvenated” . . . “Free.” So I start like thinking, I’m like, “Oh my god what am I going to do when—what am I going to do when they get to me? Because I don’t want to ruin all of these good vibes of everyone who like can get down with meditation.” Like, it’s one of those things, I’m like, “It’s not them, it’s me.” [Laughs] Right? And so, so finally it gets to me [chuckles]— KL Oh gosh! What did you say?!? JL And I just said, [laughs] . . . “Hungry!” [Boisterous laughter]. Well it’s not rude! KL You’re like, “It’s not untrue!” JL Yeah, it’s not untrue. KL It’s the least rude thing I can say right now. JL Um I did manage to sneak out after one person or another did. I did hear though that I missed a uh giant group hug. KL Wow. Ok. So you—you mean you escaped a giant group hug. [laughs] SWB Do you think some of it was like context like trying to do it in the middle of the work day with your co-workers around being not a good vibe? Or? JL You know what? It may be a time thing for me. So like I do have there’s like one app I downloaded and one of the things I really love about it is you can choose like you don’t have to get into a 60-minute. They have a three-minute one. And the three-minute one does like the thing where like I even modify it a little bit where I just like—it’s like, you just sit and then basically like you think about the different body parts and I just try to relax those body parts, and that I can do because it’s like a really specific instruction, for a very short amount of time. And so I don’t feel like I’m on my own, I guess, when I do that. KL I totally agree. Is it Headspace? JL Yes! KL Yeah. I use that too and I have—I found the exact same thing. I thought, breaking it down so that you can actually do like just chilling out and going outside for two minutes. Like sometimes that’s actually what you need and also I like being guided. I like being guided in a way that’s not like obnoxious and just like—they’ve done that really well. Like the person who does it has like got a great voice, they do like a lot of great narration, et cetera, et cetera. [10:54] SWB So I know we—we have a really awesome interview to get to and I want to hear Katel like, we invited your therapist on the show because we wanted to talk about therapy but also because you really like your therapist. I am super jealous of that. Like how does that feel? KL It’s—it’s amazing and she’s been a big part of my life the last year and I think just like getting through a lot of—of hard stuff, and I think sort of knowing that I’ve made a connection with a therapist has come with a lot of trial and error, and working with different therapists. And like, in all honesty: I’ve gone to therapists where I’ve seen them for a year or more and it’s been a terrible relationship. Like I go and I sit there and they look at me like I’m taking up their time and their space and that’s the worst feeling in the world and it’s so—I feel like counterproductive. And I think if you talk to people who have sort of, you know, made any attempt at finding a good therapist like that—that is going to happen. And I think the, you know, the bummer about that is that it happens but the good side is that what we learn from Dr. Chabot is that there are ways to kind of figure out why it didn’t work, and how you can find someone that is a good fit. So I feel extremely lucky. It’s, you know, I think a bunch of things, I’ve put in work but she’s also amazing, and because I’ve had—I’ve had a history of knowing what that looks like, I was able to know it right away. SWB Well, she’s not my therapist. So it was the first time I ever talked with her and I really loved it. So I think our listeners are going to love it too. Should we get to the interview? JL Definitely [music fades in, plays alone for four seconds, fades out]. SWB [Ad spot] Hey, everyone! Sara here and I’d like to tell you a little bit about the folks who help make No, You Go possible. First up is CodePen. CodePen is like a big, virtual sandbox for designers and developers. You can use it to write code directly in a browser and see the results right as you build. And right now CodePen is also doing this awesome giveaway that is just for No, You Go listeners. They’re giving away three free pro developers accounts. All you have to do to win is go to codepen.io/nyg and answer one question which is what do you love about CodePen? If you haven’t used CodePen yet, no problem. Just tell them what you’re excited to make first. So check out CodePen today, and enter to win one of those three free pro accounts. Go to codepen.io/nyg. That’s C-O-D-E-P-E-N dot I-O slash N-Y-G. And another rad company that helps make our show possible is WordPress, the company behind 30 percent of all websites including ours. In fact, I’ve also used WordPress for my personal site, sarawb.com, for years now. I love WordPress because I can make update…

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    Supporting Others with Sarah Drasner May 08, 2018
    Show notes

    This week, we get down to the business of being a badass woman in tech with Sarah Drasner, an engineer, author, award-winning speaker, and renowned expert on web animation. We hear about mentorship, using your profile to help others be seen, building a body of work, and so much more. > For the first little while I was trying to pull myself up by my bootstraps and just, like, work really hard to kind of get some place where I felt more comfortable—where I was not just taking any job that was offered me. And then the second part of that is to extend whatever privilege I might have to others…to promote the work of other people that are doing great work in the community that might not be seen.> —Sarah Drasner We talk with Sarah about: What it’s like to write a technical book like SVG Animations, Sarah’s book from O’Reilly last year Using machine learning to make images on the web more accessible for blind people The benefits of diverse teams The badassery of Arlan Hamilton and her company, Backstage Capital How to get over feeling overlooked in your career (and the secret benefits of being underestimated) Mentoring others, finding mentorship for yourself, and getting comfortable in a senior role Why the number of women in technical roles isn’t going up How visibility can lead to harassment Also in this episode, the three of us get real about the pros and cons of showing your age at work, and discuss all the anxieties and double-standards we face when it comes to how we look and what we wear. Katel becomes an unofficial spokesperson for Billie Razors (call us, Billie! We can make it official anytime) Sara talks about Linguist Deborah Tannen’s 1993 essay, “There is No Unmarked Woman” Michelle Wolf isn’t apologizing for her comedy set at the White House Correspondents Dinner Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a world-class team to define the future of entrepreneurship. Visit shopify.com/careers to see what they’re talking about. CodePen—write code like HTML, CSS, and JavaScript directly in a browser and see the results as you build. CodePen is giving away three free PRO accounts to NYG listeners. Enter at codepen.io/nyg. WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. _ _ Transcript Sara Wachter-Boettcher [Ad spot] If you have a great idea, you can build a successful business with Shopify. They’re leveling the playing field for entrepreneurs, and they’re looking for passionate problem solvers from around the world to help them do it. See how you can join their world-class team, and learn so much more about their history, their culture, and where they’re going next. Visit shopify.com/careers [music fades in]. [0:29] Jenn Lukas [Music fades out] Welcome to No You Go, the show about being ambitious—and sticking together. I’m Jenn Lukas. Katel LeDû I’m Katel LeDû. SWB And I’m Sara Wachter-Boettcher. We are so excited today to talk to one of our favorite people working in tech and that’s Sarah Drasner. She is perhaps best known for working in web animation, she’s known for being a speaker, but today you’re going to find out why she’s also just super awesome. We’re going to talk to her about a lot of things but one of the things that came up in our conversation is kind of being more senior in tech, and sort of getting comfortable as a woman in a senior role in technology, and I think that’s where we’re going to get started in our conversation today. KL Yeah, speaking of that, I [exhales sharply] have to share something with both of you. The other day I was like taking a shower, shaving my legs, doing, you know, whatever, and I noticed that there was like a rogue couple of hairs that creeped away from my bikini line, and like onto my thigh and on my stomach. And then I also saw one on my boob, and I shaved it off because I didn’t know what else to do. And it just made me sort of spiral into this thing of thinking about how I’m getting older, I turned 40 last year, and in my head I’m like, “I just turned 40.” But in reality, I’m like about to turn 41. And it’s just, time is moving on—which is totally fine. But I think I just like can’t help thinking about it a little bit more and I think that happens. Do you remember, either of you, when I declared I was going to just go grey and say, “Fuck it,” and I just be a greyed hair—grey-haired person. SWB I mean I remember [KL chuckles] and I thought that was a great idea. KL And then approximately five point nine weeks later I was like, “Never mind. I can’t do it.” SWB Ok and then I also thought that was a great idea. KL [Laughs] Well I’m very lucky to have supportive friends but I go back and forth between feeling like whatever, it’s fine. I’m going with it. I’m going, you know, gracefully and then I think I realize things are changing, and then I feel like I have to cope with it somehow. [2:36] JL Katel, I also think either choices of your hair is a good idea. KL [Laughs] Thank you. JL I will tell you, as your friend, I’m a little scared about a quick thinking razor near your boob. KL Yeah! Well— SWB That—I am more concerned about that than the grey hairs on your head. KL I—I hear you. JL Just the fastness of it. I just want you to be careful with a razor near your boob. KL I totally hear you, and this is not a plug, because the razor brand, Billie, is not sponsoring us. SWB Yet! KL But they’re wonderful and their razors are super great and very klutz-proof [laughs]. But yeah, I think that just kind of goes hand in hand with, you know, sort of figuring out how to feel attractive and sexy and sort of like as you are going through different parts of your life. SWB You know I remember this time when my mom was in her maybe like early to mid forties. And up until that point she had never worn makeup, and she had never really thought about wearing makeup, and she had become a professor a little later than some of her peers. So a lot of her peers were starting their professorships when they were in their like, let’s say, early to mid thirties, and she was starting almost ten years after that. But then they would like pause and have children a few years in and she had kids in college at that point. So, she had this moment where she was like feeling concerned that she was showing her age in comparison to people who were her peers at work. And I think it freaked her out a little bit and I think rightly so. I mean on the one hand everybody should do what they want but on the other hand what I think she—she realized and what I think was true for her and is, you know, true for a lot of us is that people were going to perceive differently if they knew how old she was, or she started showing her age more, and that making it seem like she was the same age as her peers or closer to their age was professionally valuable to her. And I think about those kinds of trade-offs all the time. Sort of like what are you saying about yourself if you allow yourself to be perceived in this way or that way because you stopped dying your hair or whatever. And like I think it’s tough, right? Because there’s no—there’s no like good answers. All the answers have trade offs to them it’s never simple, and I’ve been thinking about that a lot. I think particularly like I spend a lot of time feeling kind of public in my profile, right? Like I give a lot of talks, which means I’m on stage, I’m at conferences and I’m shaking hands with people, and I feel like people look at you and hopefully most of those people are not hanging out like critiquing [laughs] my looks or my body or whatever but there’s a piece of me that sort of like knows that some of that is happening. And like as a woman that’s always happening to some extent. And you kind of—it’s like I’m just—I find it like tiresome and also I don’t really know how to not care about it. And like not caring about it is a trade off too, right? Like you could choose to not care about it and then you may be treated more poorly because you don’t care about it, right? So like I—I feel like I spend a lot of energy on this, like kind of behind the scenes, and—and then I’m pissed about that because like I would rather spend my energy on like literally anything else. [5:44] KL I spend extra time thinking about do I need to be on a video call? Right? And so do I need to put [chuckles] a fucking coat of mascara on, at least, and some lip gloss. And usually I feel like yeah, I do. I need to like do something so that I don’t know, look a certain level or a certain way or whatever. And I know that, you know, when I have meetings with men, that’s not, they don’t think about that at all. They’re like hopping on a call and going—you know what I mean? They’re not—they don’t need like an extra 15 minutes to just kind of like figure out how they look, which— SWB I mean plug for our newsletter, which came out on Friday. So in Friday’s newsletter I actually talk a little bit about this, right? Like what are some of my tricks for making myself feel or look put together for the surprise video call. And it’s totally like can I slap some paint on this [chuckles] before I get on, right? Like it’s like ok, lipstick and a necklace. Or it’s like, I’m going to throw this little blazer cardigan over whatever I’m wearing and use this headband. And it’s like, the kind of smoke and mirrors to kind of like, “No. Look: I’m—I’m ready.” [Laughs] KL Cool. Which sucks because I—I think all of us here are kind of like, “We do fucking great work. We’re—people want to work with us. And like why is that not enough?” SWB Also we all look great. KL [Laughs] But you know just that like it’s—it’s bullshit that that’s [yeah], you know, that that’s a thing. JL I mean we’ve talked about this like I’m on the opposite side where like the days I do work from home now and when I did work from home I always get dressed in the morning. But for me, it’s not, even if I don’t have video calls because it’s not for other people. It’s for me. I need to mentally take the break from like here I was sleeping to now I’m like doing something else. And like that’s why people will tell me that they like don’t put bras on. And I’m like, “But a bra means I’m doing something now.” Like it is like like the physical thing I am putting on my body to say that like, “Ok. I’m now like ready to rock the day.” [7:45] KL There’s a transition. JL Yes. Yeah. And so I totally understand why people wouldn’t want to do that but for me I like I need to move from like one point here’s my like relaxing to now like here’s like my business time. SWB You know I do put a bra on but like pants are pretty optional but that’s like a personal preference thing. JL [Laughs] Yeah. You know I’ve been struggling recently with like, “Do I want people to think I’m older or younger?” Like I can’t—I can’t decide. Like there are some where I’m like, “Oh if like people think I’m younger, they relate with me more.” But like maybe people are like, “Well, why are you my manager?” Like, “Aren’t you my age?” And I’m like, “No, I’m actually older than you.” And like the other day I was at work and I was talking about the movie The Wizard with Fred Savage and Jenny Lewis [laughter]— SWB Uh huh! As you do [laughter]. JL And I was talking about how like I went to go see it in the movie theatre so I could go see a sneak preview of Super Mario Brothers 3 because it was in the movie before the game came out, and my coworker just turns and goes, “Wait! How old are you?! Like weren’t you like one when Super Mario Brothers 3 came out?” And I was like, “Yeah let’s go with that.” And then I was like, “Oh. I guess I just gave away my age at work.” Which like I don’t specifically try to hide but I don’t like necessarily flaunt either I suppose. It’s interesting like every year I get older I feel more confident about a lot of things in my life. It really—it frustrates me when I hear people say things like, “Oh I’m so old. Ah I’m so old.” Because there’s always someone older than you. And it’s like you’re—you risk insulting other people and their age and how they’re feeling about themselves and so I always try to be really cognizant of that but, you know, it’s hard, right? Because, you know, you do go through things where it’s like, “Well, I’m not—I’m not the same age as I was a year ago, or five years ago, or ten years ago, so how do I adjust if there are things that are like weirding me out about this?” KL Yeah. I think that’s the thing too. I have felt more confident and sort of myself, you know, in the last few years more than any other time. And then I think going through different physical changes caught me off guard which was like why I started feeling that way. But it’s funny that you’re talking about sort of like how you’re perceived because we had a comment in our iTunes ratings and reviews that talked about—about us being sort of like older sister figures which we really loved because we thought like how cool is that to you know have that kind of vibe? But I think there’s also something associated with that, with being like, “Oh.” Like, “But you still want to hang out, right?” [Laughter] [10:20] SWB Oh my god. My biggest fear. You know this also really has me thinking about, there’s this essay I read years ago now. It’s called “There is No Unmarked Woman.” And it’s by Deborah Tannen and she—what she writes about is she’s basically taking like a concept that exists in linguistics about marked languages which is like … there’s like a standard form and then there’s the marking in—in linguistics where that like changes the meaning, right? And she says basically when you’re a woman, the way you’re perceived in society, there is no unmarked existence. Meaning that, like, if you go into a room wearing makeup that says something about you. If you go into a room not wearing makeup, that says something about you. If you wear clothes that are revealing, if you wear clothes that are conservatives, et cetera, et cetera. And not in the same way that men go into rooms, right? Like when a man goes into a room he can wear an outfit that is, like, unremarkable, right? And so—it’s like perceived as a very neutral thing, right? But no matter how you go into the room as a woman there is something—it says something about you. And I think about that a lot about age as well, too. It’s like, oh, do you want to be perceived as older or younger? It’s like, well, it depends what that says about you. And like what are people perceiving from that. And I just feel like that’s a lot of like extra cognitive effort that you go through to decide like how might this perceived? How do I feel about it? How do I feel about the potential risks of doing it? Et cetera, et cetera, et cetera, and like , you know, weighing it out and making those decisions about how you’re going to wear, and how you’re going to present. And I think it’s like worse for other people too, right? Like I’ve had trans friends who’ve said like, “You know, part of me wants to be able to pass as the—the gender that I am, and part of me doesn’t. Part of me wants to show up in a room and be noticeably trans and make people deal with and like vacillating between those feelings.” And I think that that’s, you know, it’s like an unresolvable tension, right? Like we’re never going to be a able to like find an answer to this [laughing] conversation, right? Because you’re always going to have to figure what do you—what do you want? What is expected of you? What are you trying to do in that scenario? What are other people thinking? Et cetera, et cetera, et cetera. KL I mean one of the perks that happens and comes along with, you know, getting older is that you get to share that, and I think that is one of the coolest things we heard from Sarah Drasner. So, I don’t know should we listen to that interview? SWB I’m super ready for it [music fades in].…

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    Doing it Right with Adda Birnir May 01, 2018
    Show notes

    In S2E3, we fall hard for Adda Birnir, founder and CEO of Skillcrush—the online coding school with a heart. While coding bootcamp programs tend to talk about turning students into rockstar programmer gods, Skillcrush focuses on using tech to build a fulfilling, creative, and sustainable career. And the message is working: after some early ups and downs back in 2012, Adda has taken the business from a fledging idea to a stable, profitable, and growing company of 35 employees. And she’s here to tell us all about it. > At some point I decided that I wanted the business to survive and I was going to figure out what it would take for it to survive and do that. And that really meant sort of letting go of kind of any idea I had about what the business was going to be.>> —Adda Birnir, founder and CEO, Skillcrush Listen in for a super-real convo about: Bootstrapping a business instead of raising venture capital How to bounce back when the bank account runs dry Why women are flocking to Skillcrush to learn technical skills—while most bootcamp programs struggle to attract them Building pay equity into the heart of how Skillcrush runs Making sure you don’t end up hating the company you built Plus: Friend dates, cheese plates, and ordering as many desserts as possible Vocab swaps for “crazy” and “guys” (for more ideas on this one, check out this article from The Establishment) Morning people: are they a fuck yeah! or a fuck that? Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a world-class team to define the future of entrepreneurship. Visit shopify.com/careers to see what they’re talking about. CodePen—write code like HTML, CSS, and JavaScript directly in a browser and see the results as you build. CodePen is giving away three free PRO accounts to NYG listeners. Enter at codepen.io/nyg. WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. _ _ Transcript Sara Wachter-Boettcher [Ad spot] This episode of NYG is brought to you by our friends at Shopify, makers of great tools that help entrepreneurs around the world start and grow their businesses. Shopify started with just a few people obsessed with personal growth. Now they’re a team of more than 3,000 with offices and remote workers pretty much everywhere. What’s next? Oh, just redefining the future of entrepreneurship. If that’s interesting to you, visit shopify.com/careers to see what they’re working on [music fades in, plays alone for ten seconds]. Jenn Lukas Welcome to No, You Go [music fades out], the show about being ambitious—and sticking together. I’m Jenn Lukas. Katel LeDû I’m Katel LeDû. SWB And I’m Sara Wachter-Boettcher. KL Today on the show we’re talking to my friend, Adda Birnir. Six years ago she developed and launched an online coding course and has since built a thriving company around it. We talk about the early days of starting a business; how to decide when and if you need financial help as a startup; and we dig into what the future of working in tech might look like. But before we get to that, can we talk about our co-host date we just had? JL We can definitely talk about this. So, last month was my birthday, and I had the chance to go out with these two lovely ladies. And it was so awesome, we went to dinner, and drinks, and then dessert, and then we went another place for more dessert [laughs, others laugh]. SWB It was my favorite part about our co-host date. KL We know—we know how to do dessert. We know how to like do a night out. Clearly. JL I think that is definitely true. And I—I think that, don’t get me wrong, I love this podcast, and hanging out with you during this podcast, but I really loved hanging out with you over dinner, drinks, and dessert times three. SWB I was soooo happy to… get out and just kind of have fun with both of you because I was thinking a lot about this like we’re all busy and have so much different stuff going on in our schedules, and we all have like other work to do that’s not the podcast, of course, right? And so it’s really easy for like the only social time we have with each other to also be podcast time, and then you realize like… all we do is work on the podcast. And as much as—you’re right: I love it. Like I love doing it—I wouldn’t do this otherwise. But then you’re like, oh wow what used to be friend time is also now work time. And then you’re like, oh what happened to like just having friend time with my friends? And so I think that’s really cool that we sort of were, you know, making that time and I think we gotta make sure that happens more often. [2:29] JL A lot of us are so lucky to be able to have found friends that we can work with which is so cool because you’re just like doubling down on awesome time spent together but I—we—I keep coming back to this: this balance thing, right? And trying to figure out how to remember that… [under breath] I don’t have to remember that you’re my friends, I do know you’re my friends [laughter]. KL Do you remember why we fell in love? [JL laughs boisterously, others laugh along] JL The next Nicholas Sparks book! [Laughs] No, You Go: a Love Story. KL Yeah, yeah, exactly [chuckles]. JL But I think it’s—we all keep coming back to this balance thing, finding that balance. So, I don’t know, just going out to dinner with you all just reminded me (not that I forgot, I promise I didn’t forget) but just like, again, that this is the reason I think I love this so much is because I’m doing something I love with friends that I love. SWB I also love having like a cheese plate and not also talking about whether or not we can sign a sponsor, or what we’re going to do for the upcoming episode, or how many downloads we got this week. Like that was a pretty good cheese plate and also we didn’t have to talk about the podcast. Which, like, I love the podcast but that doesn’t mean I want to talk about it all the time. I love work but I don’t want to talk about it all the time. JL That’s true. KL Yeah. JL We did talk about one thing about the podcast which was that we should bake this in every time we finish the season: a No, You Go…Out to Dinner [all laugh]. SWB Yeah, I mean, totally! I love this idea that we work that in as sort of like these celebratory moments. And like a season is little; like we’re talking 10 episodes at a time right now. That’s what we’re, you know, that’s what we’re calling a season. And it’s not like we’re, you know, doing these like major milestones, but it’s like these little mini markers that like, “Yeah! We accomplished something and that matters!” JL And I really like it. I mean and I think scheduling stuff is ok. And we’ve talked—and we’ve talked about this before with guests, right? I mean I know last week with Carmen, Carmen had mentioned, you know, how she’d scheduled weekends off. And, you know, to have that specific time booked. And, you know, and Lara Hogan has talked about how she likes to celebrate with donuts, and I think having these things that you specifically whether you mark them on a calendar or they become habit or routine. Something that really reminds you to keep celebrating these victories, these friendships, these professional milestones, anything that you want to love, to really celebrate that about yourself, some way or another. It can be something small, it can be something big, whichever fits into your lifestyle. [4:50] KL I love that and I’m so glad we did that, and I can’t wait til the next one. Something else that I really like that we’re doing is, you know, just working on improving ourselves a little it and part of that has been, you know, this new thing we’re going to do with the vocab swap. And I just thought, like let’s check in on that a little bit. So, vocab swap is something that we are starting because we realize we were saying things like “you guys” a lot or, you know, things like “we’re going crazy” about something, and we just—we wanted to change the way we were talking and just be a lot more aware of those things, and learn more about how to practice that a little bit better. So h—how do you feel like it’s been going? JL I feel like it’s been going well. I’ve run into a few hiccups here and there. For “you guys” I’m really good if I’m typing: I can type “y’all” or “folks.” But it feels weird for me to say “y’all” or “folks” out loud. The face I’m making right now [chuckles] is like mmm. It just doesn’t roll off my tongue that well. So, I don’t know, are you—are y’all saying something else? KL I also find that if I simply just take a beat and say “you” because that can apply to a group of people. If I’m not sure or like don’t feel comfortable saying “y’all” or “folks” or, you know, whatever, I like saying “friends” or “pals” [yeah][mm hmm]. I don’t know, just kind of thinking of all those different ways you can kind of experiment. I had a hard time with it, too, and then I was like, “I think I just need to force myself to say it,” and then it became a lot more comfortable. SWB I think that a lot of time like other things sound weird in our heads [yeah] because we’re not used to them, but they don’t actually sound weird. But I think, you know, something I—it depends on the context, right? Like so at the beginning of a conversation if you’re like introducing yourself or, you know, you’re saying hi for the first time, it’s like—I sometimes find that something like a “hey everyone” is more comfortable for me [yes yes] and then in conversation if it’s like, you know, “What do you guys want to get for lunch?” I find myself not saying that anymore because I find it’s pretty comfortable to say like, “What do you all want for lunch?” Not a y’all but like, “What do you all want?” KL Right. Yeah. SWB I found that those—those are the ways that it tends to work for me I think most of the time. JL And then the other one for me, you know, we were talking about substituting “crazy” for things like “wild.” So, “I’m wild about that.” And I love that, but then I ran into something like, what about if I’m saying, “This drives me crazy.” [7:24] SWB Yeah, so I mean that’s an interesting one, right? Because what you’re implying there is that this is making you mentally ill. And that’s kind of like what you mean, right, when you say that but it’s not really what you mean, right? And so for a lot of people it feels like that’s making light of people with actual mental illness. And so, you know, it’s hard to just swap out a word there. It’s like you kind of need to change up the whole phrase [mm hmm] so that you’re not—because if you say some other word that’s a substitute for crazy, like, “This is driving me nuts,” you’re basically saying the same thing [mm hmm]. So—so we started brainstorming some potentials [laughter]. Ok, so, “That makes me frustrated.” That’s a—that’s a good baseline one. You can use that pretty much anywhere. JL Totally. SWB What else did we come up with? JL Uh, “This really grinds my gears.” SWB [Laughs] These get bad so quickly [laughs]. KL “These really—really get my panties in a bunch.” JL [Laughs] Uh, “This makes my blood boil.” SWB “This really rubs me wrong.” [Mm] Meh [laughter]. JL That phrase, “Rubs me wrong,” rubs me wrong [laughter]. KL “That really… steams my mussels.” [Laughter] SWB Is that a thing?! [Laughter] KL No!! [Laughter][Music fades in, plays alone for two seconds, fades out.] Thanks to our sponsors SWB [Ad spot] Have you visited noyougoshow.com yet? Well, you should. Because that’s where you sign up for our brand-new email newsletter, “I Love That.” And guess what? We made that site with our awesome sponsor, WordPress. We love them, too. WordPress gives us tons of flexibility, so we can add whatever features we want easily. You can even use it for ecommerce. Whether you want to add a simple “buy” button, or have a whole online store, make your site your own when you build it on wordpress.com. You don’t need to do the coding or design. WordPress customer support team is there 24/7 to make sure things are [kisses index and thumb] chef-finger-kiss good. Go to wordpress.com/noyougo for 15 percent off any new plan purchase. That’s 15 percent off your brand-new website at wordpress.com/noyougo. We’re also hyped to be supported this week by CodePen, a powerful tool that allows designers and developers to write code like HTML, CSS, and JavaScript directly in a browser and see the results as you build. It’s like a big, virtual sandbox where you can learn new skills, show off your work, get help, and more. Not only is CodePen an awesome community but they’re also doing this awesome giveaway. They’re giving away three free Pro Developer accounts. Enter to win at codepen.io/nyg by answering just one question: What do you love about CodePen? And if you don’t use CodePen yet, you can still win. You just need to tell them what you’re excited to make first. So check out CodePen today and enter to win one of those three free Pro accounts. Visit codepen.io/nyg. That’s C-O-D-E-P-E-N dot I-O slash N-Y-G [music fades in, plays alone for two seconds, fades out]. [10:16] Interview: Adda Birnir KL I know my way around HTML and CSS because of one person: Adda Birnir. She is the founder and CEO of Skillcrush, the online coding school with a heart, which she’s built from the ground up over the past six years. Adda helped me learn programming languages, but more than that, I felt confident after learning something new, which is amazing. She’s helping thousands of people learn to code so they can make a living doing work they actually love. Adda, I’m thrilled to have you on the show. Welcome to No, You Go. Adda Birnir I’m so thrilled to be here! KL So let’s just get into this: how did you launch Skillcrush? AB We started, you know, in April of 2012 and basically at that point I had been working as a developer for probably about two years or so, and was kind of interested in this idea—was a moment in which startups were really hot, and it was like right when a lot of those incubators were sort of coming out. And it was kind of like everyone had a big idea and I was like, “I want in on this too!” So I was playing around with some different stuff with some friends of mine. At the time I was—I was running sort of a very, very small design/development shop with a business partner who became one of the founders of Skillcrush, and we were kind of experimenting with different ideas around apps and services and stuff like that that we could offer people. And we’d actually had one that had totally flopped and that had been a really good lesson for me because it was definitely one of those things where instead of starting with a problem and a customer, we started with a solution so we were, you know, there’s kind of a typical startup thing like a solution in search for a problem. And therefore I wanted to do everything with Skillcrush totally the opposite way. So we actually launched the first like first thing where we put the Skillcrush name out there was just a newsletter that we launched, and we launched it at South by Southwest [SXSW]. And by launched at SXSW, we put like an email form signup on an iPad and like walked up to people at SXSW and [laughs] tried to get them to buy it with an email address. So that was the first sort of genesis of Skillcrush in the form that it is today. [12:23] SWB What did you tell people at SXSW? Like what did you tell people they were signing up for? AB Basically the kind of like hypothesis or like the question that we were trying to answer for ourselves was: would women buy a product that was about technical topics if we positioned it in a much friendlier kind of way? That was kind of like the scientific experiment we wanted to do. Our hypothesis was that it’s not really that coding, per se, is unattractive to women, it’s that the way in which every other, you know, major university, education, everythi…

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    I Gotta Make Art with Carmen Maria Machado Apr 24, 2018
    Show notes

    It’s not every day we chat with someone the New York Times has listed as part of “the new vanguard” in fiction. But today’s our day: Carmen Maria Machado is live on NYG! We sit down with the badass author, National Book Award finalist, and fellow Philly resident for a conversation about writing, working retail, believing in your own work, craving the company of other women, and so much more. > The art of non-dominant groups can be trendy, but we think of men and whiteness and straightness as, like, eternal… And of course that’s fake, right? Like, that’s not real: men, and white, and straight, and cis, and all those things… are not neutral, but we think of them as neutral.> —Carmen Maria Machado, author, Her Body and Other Parties Here’s what we cover: The “fat women with fat minds” of Carmen’s “The Trash Heap Has Spoken” essay in Guernica How a retreat at the Millay Colony for the Arts kickstarted her writing career The wild popularity of “The Husband Stitch,” Carmen’s story in Granta (which, like, just read it already) What it’s like to go from working at the mall to full-fledged famous author in a few short years The exploitative mess of the adjunct teaching market Carmen’s review of Danielle Lazarin’s new book, Backtalk, and how women internalize the “slow, invisible grind” of misogyny Why Claire Vaye Watkins’ essay “On Pandering” and Kristen Roupenian’s short story “Cat Person” struck such a nerve Craving the company of women in a culture full of far too much bullshit Finding the confidence to divest from sexist culture, take up space, and acknowledge your talents out loud Plus: why city snobbery is bullshit, the incredible joys and health benefits of naps (seriously, just thinking about a nap can even lower your blood pressure)—and why y’all should just visit Philly already. Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a world-class team to define the future of entrepreneurship. Visit shopify.com/careers to see what they’re talking about. WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. _ _ Transcript Katel LeDû [Ad spot] Shopify is leveling the playing field for entrepreneurs with software that helps anyone with a great idea build a successful business. More than 50 percent of the business owners they power are women—across 175 countries. And they’re growing their world-class team to define the future of entrepreneurship. Visit shopify.com/careers to find out how they work [music fades in, ramps up, plays alone for ten seconds.] Jenn Lukas Hi! And welcome to No, You Go, the show about being ambitious—and sticking together. I’m Jenn Lukas. KL I’m Katel LeDû. Sara Wachter-Boettcher And I’m Sara Wachter-Boettcher. Today on No, You Go we’re talking with one of my favorite authors, Carmen Maria Machado. This first book of stories, Her Body and Other Parties, was just listed as one of 15 remarkable books by women that are shaping the way we read and write fiction in the 21st century by the New York Times. Like, seriously. Carmen’s also a Writer in Residence at the University of Pennsylvania, which means she lives right here in Philly. And that got me thinking a lot about place. You know, like in a lot of industries we sort of expect people who are ambitious to live in a specific location. Like, you’re a writer, gotta move to New York! Oh you’re in tech? Well why aren’t you in San Francisco? But, like, Philly is great. There’s so much amazing stuff happening here, and I wish more people knew that. JL Ugh! I love Philadelphia. You should see the Philadelphia tattoo I have across my abs. Just kidding [all laughing]. KL I was like, “What?!? Show me!!!” SWB My god. JL But I do in spirit. In spirit it’s there. Just, uh, just Ben Franklin hanging out [KL chuckles] eating a—Ben Franklin eating a pretzel right on my bicep. KL Love it. Very on brand [laughs]. SWB Can we all get like matching Ben Franklin eating a pretzel tattoos? KL Or just like a Liberty Bell? Something small, tasteful. SWB What do you love so much about Philly, Jenn? JL Ugh. I’ve been in Philadelphia for… woah. 18 years? SWB Wow! KL Woah! JL How’d that happen? [2:04] SWB Like your whole adult life! JL Yeah, pretty much, pretty much. And at first I didn’t love Philadelphia. I came here from Boston and I was just like, “Why—what am I doing still in the cold?” I guess is what I was thinking. And, I don’t know, I felt like there’s just something that wasn’t great and then within like two years it just grew on me. I loved that it’s flat, it’s cheap, and it’s got a lot of great people, and so much good food. But it’s got that—Philadelphia has this interesting thing in that uh it has like, people will say like this inferiority complex of a city of where, you know, we’re between DC, New York, Boston, and always something to prove. I feel like there’s a lot of that which I think has led to a lot of great innovation. A lot of people just like building lots of stuff to be like, “No, look! Look at all this amazing things that like that we have here.” I had the chance once to work for visitphilly.com website, which was probably one of the best projects I ever worked on because there was just having a chance every day to come in and work on something that showcased our fine city. And I think it’s so important to have pride in where you live, because it’s where you [chuckles] spend your time. KL I feel like—I lived in New York for five years of my life, like my late twenties, and I loved it, it was great. And coming from DC it was sort of like I got the sense that people were kind of like, “Oh, you finally moved to like a real city,” which totally felt like not at all. And then when I got back to DC after living in New York, people were kind of like, “Why would you ever leave New York?” And there are, you know, personally a lot—a million reasons why I left New York. I feel like it’s odd to get that reaction depending on where you live. And when I was in DC for that second time, I was working at National Geographic. So when I told people where I worked they were like, “Oh! Well that’s amazing.” And I’m like, “Yeah. That’s where HQ is. It’s in DC.” Like— SWB I think one of the things that’s so frustrating to me about talking places is that—is that kind of reaction that you’re talking about, that like, “Oh! You live there!?” I remember this one time I was having brunch with a friend of a friend in New York, we were in Brooklyn, and she—this woman, I didn’t know her very well, she asked me where I lived, and I said I lived in Philly, and she goes, “Oh Philly? Well, it’s a good starter city for New York.” And I looked at her and I was just like, I just like dead-eyed her, and I was like, “Or it’s a place that people live by choice?” It was so—it was just like one of those throwaway comments for her, because in her head, her assumption was like basically everybody was just trying to move to New York, and, like, you would only live somewhere else if you like couldn’t make it in New York or whatever. And I’m like, “I don’t want to live in New York.” I like New York. It’s fine. But I—what I think is—is important to remember and I think about this a lot for the podcast is like there are people doing awesome shit literally everywhere, and one of the things that we can do is do a better job of seeking that out. You know? Finding folks in all kinds of places. Like, way back I think in our second episode we talked to Eileen Webb who lives in northern New Hampshire and is doing all of this awesome work on accessibility, and strategy, and the web, and like… she lives on a farm. And like why not? Why the hell not? Why can’t we look at people doing great stuff everywhere. [5:25] SWB [Continued] So that brings me back to something that I loved about talking with Carmen, who is doing this amazing work as an author and becoming like straight up a famous writer. And she’s right here in Philly! And I suspect in like all kinds of cities out there you would find people who are just like top of their game in their fields, working from all kinds of unexpected places. JL And not just cities. I mean more rural areas, towns, I think one of the things that we always have to keep in mind that we do here is that there’s things about Philly that I love, obviously, and then there’s things about Philly that I don’t like, and that’s true of any place. And so I think the trick is finding that balance of someplace that you really like to be that helps you be the best you. KL Thinking about the idea of a “starter city” assumes that, you know, everyone has the same resources or lifestyle that would allow you to just like move wherever you want to go and move to, you know, a really potentially expensive city or place that, you know, you might just not have the resources that kind of work in that area that you can—that you can really have access to. So, I don’t know, I think it’s—I want to pay more attention to, like Sara said, you know, the work that people are doing that aren’t on the coasts or aren’t, in the places that we know are networks and all of our friends are. I think it’s kinda cool that we start looking at that. SWB Well, with that, can we go ahead and get to the interview because I am super hyped to have everybody listen to this interview with Carmen. KL Agh! I can’t wait [music fades in, ramps up, plays alone for four seconds, ramps down]. KL [Ad spot] We want to be able to share our voices our way through our website, and we use WordPress to help us do that because it gives us freedom and flexibility. Make your site your own when you build it with WordPress. They offer powerful ecommerce options from a simple yet effective buy button to a complete online store, and WordPress customer support is there for you 24/7 to help you get your site working smoothly. Plans start at just four dollars per month, so start building your website today. Go to wordpress.com/noyougo for 15 percent off any new plan purchase. That’s wordpress.com/noyougo for 15 percent off your brand new website [music fades in, ramps up, plays alone for four seconds, fades out]. SWB Over a year ago I read this amazing essay in Guernica called “The Trash Heap Has Spoken” about women refuse to apologize for taking up space. “Fat woman with fat minds”, as the author, Carmen Maria Machado, put it. It was a gorgeous essay and it’s one that I actually still think about all the time. So when her book came out last year I devoured it immediately. Fast forward just a few months and Her Body and Other Parties, a book of stories that defy genre, that are fantastical, and erotic, and queer, and just were really captivating to me, has been awarded about a zillion prizes. It’s been a bestseller, it was a finalist for the National Book Award, and somehow, despite all of that huge success, we still managed to get Carmen Maria Machado here to be interviewed on No, You Go. And literally she is here today. She is in our studio, also known as my office in south Philadelphia, and I am extremely excited to chat with her and also a little bit nervous [laughter]. Carmen, welcome to No, You Go. [8:33] Carmen Maria Machado Thank you for having me. SWB So, first up, ok, after I read that essay in Guernica I found out that you went to college with a friend of the show, Lara Hogan. And she said that you did photography together. So, first up, like when did you start pursuing writing as a career, and sort of what was that path for you? CMM Yeah! Well, I’ve always sort of—I’ve been a writer or a person who writes, or sort of organizes her mind around writing, for my entire life. I’ve been that way since I was a kid. Um and when I got to college I thought to my—like I wanted to be a journalist, that was sort of my way out. Like, “Oh, I’ll have health insurance and also, you know, have a job, and like be a writer.” And of course this was like 2004, I got to school, I started journalism classes and I did not like them. I was like, “This is not me, I don’t like—I do not have a nose for news. I don’t like hunting news stories. I don’t like talking to people on the phone.” Like all of these things that would be required of me as a journalist are things that just bore me or make me too anxious, and I don’t want to do it, even though I like writing. So I sort of moved around, I switched majors a few times. I was like lit for a hot second, and then I switched to something else, and then finally I took a photography class and I absolutely loved, and so I ended up getting like an independent study major where I sort of combined a lot of things including writing and photography and fine arts, where I met Lara. And so, yeah, so then like I had this idea of like being a photographer [smacks lips] that did not last for long [laughs] but I’ve never supported myself doing it. I worked all kinds of jobs [chuckles] um it’s just never been a thing that really like worked out for me. So I have a really nice Instagram account. That’s like the way that my student loans that I’m still paying off [laughing] that’s what they’re still going towards is a really well curated Instagram account and that’s about it. And then after school I was living in California, just sort of working some random jobs, and it wasn’t until I went to grad school which would’ve been in 2010 that I really started thinking about writing as a career, and as a thing that I could pursue sort of more professionally. SWB And you were in grad school in Iowa, right? [10:30] CMM Yes. Mm hmm. SWB What was that experience because it’s a pretty intense program, right? CMM Yeah I mean it’s the—so it’s the oldest program in the country which is sort of where it gets its reputation from. Um, you know, there’s a lot of really wonderful who’ve gone there. Uh I had a really good time. It was really nice to be able to go to a program that was funded, that I was able to just like write, and like not have to worry about work, and not have to worry about anything else. Like I was just—I had to do a little bit of teaching which also was nice because then I discovered that I really liked teaching um which before I did not realize. SWB Speaking of teaching [mm hmm], I saw that after grad school you had ended up kind of back in the Philly area, adjuncting uh while also working at the mall, and—and I’m curious like when do you feel like it all started to come together for you, career wise? CMM That’s a really good question. I mean it sort of happened in stages. So while I was in grad school, I— through a friend I met my now wife and we were dating long distance and decided after I was finished that we wanted to move in together wherever we would live. So she was living in Boston at the time, I was living in Iowa City, and we decided to do—to come to Philadelphia because it was like an affordable city we could live in and we had both—she had lived here before, I had never had but I grew up in Allentown. So not too far away. So yeah so we got here and in the beginning I mean, yeah, I was really struggling. Like she was working full-time and was more or less supporting us. I was, you know, adjuncting and working a retail job, and making like barely anything. I was really struggling. Yeah, I was going to King of Prussia mall… I was driving back and forth every week. And it was horrible. And I was very stressed out and sad and was, you know, sort of plugging away at some work, and was just writing some stories and, I don’t know, feeling like maybe I had made a mistake, or maybe like writing wasn’t in the cards for me professionally. And… it was really hard to write because I was physically exhausted all the time, just from the—from standing like teaching, you know, it is exhausting in its own way but like with working at the mall, I was just like on my feet all day, I was driving really really far back and forth and I was exhausted.…

    Full show notes at the publisher

    Defining Ambition with Neha Gandhi Apr 17, 2018
    Show notes

    Welcome back! We’re pumped to have you here for Season 2. Here to kick us off is Neha Gandhi, the COO and editor-in-chief of Girlboss, a new publication “for women redefining success on their own terms.” Sounds about right to us. Neha told us all about her start in journalism, what it’s like to manage teams of mostly women, and how group texts with her friends keep her grounded (you’ll LOVE the rosebud and thorn analogy, promise). > First of all, maybe it’s ok to be selfish and put yourself first, and put your career first at times. But also, ambition is not a dirty word. That said, none of us feel ambitious all the time, and none of us have exactly the same idea of what success looks like.> —Neha Gandhi, editor-in-chief and COO, Girlboss Plus: Having good and bad managers, being good and bad managers, and what we’re doing to cut noninclusive and ableist language from the show. Y’all ready? Link love If you enjoy our convo about manager-ing, check this advice column from The Cut about being a better manager by being vulnerable with your team. Get more on Neha’s background with this interview, and follow her on Twitter for more on pop culture, politics, and the media industry. To hear from speakers like Paola Mendoza and Janet Mock, register for the Girlboss Rally livestream on April 28. For more on the topic of gratefulness and negotiating, check out this advice on how to negotiate when you’re being promoted. And if you’re interested in learning more about inclusive language—and maybe tweaking some of your own habits—check out this list of ableist words and the Conscious Style Guide. Use Slack at work? See if you can get your company to customize Slackbot to nudge your team when they use noninclusive language. Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a diverse, intelligent, and motivated team—and they want to apply to you. Visit shopify.com/careers to see what they’re talking about. _WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. _ Transcript Katel LeDû Shopify builds products that help entrepreneurs around the world start and grow their businesses. Starting from a few people obsessed with personal growth, Shopify is now a team of 3,000 folks working in offices and remote teams across the globe. They’re growing quickly and building an international team that will define the future of entrepreneurship. Visit shopify.com/careers to find out what they’re working on. [Music fades in, plays for nine seconds, fades out]. [0:32] Jenn Lukas Welcome to Season 2 of No, You Go: the show about being ambitious—and sticking together. I’m Jenn Lukas. KL I’m Katel LeDû. Sara Wachter-Boettcher And I’m Sara Wachter-Boettcher, and I’m so excited here for our first episode of Season 2 because we have so much good stuff in store. We are kicking things off today by sharing an awesome interview with Girlboss editor-in-chief and COO Neha Gandhi. She talks to us about building a career in publishing through a dramatically changing landscape, how to redefine success for ourselves, and why talking about money is so difficult. She also talks a lot about what it’s like to grow as a manager. And, actually, can we start there today? KL Yeah, I feel like that—listening to her talk brought up so many sort of thoughts and memories about, you know, just my career as it’s gone so far, and how I’ve had good managers and bad managers, and I feel like having both of those things has helped me grow as a manager, like when I became one for the first time. It was a really sort of frankly awkward situation because I was working in a team of people and I was most of those people’s peers and some of those people’s junior. Like I, you know, I was sort of at a level below and all of a sudden I was their manager. And it was really—a really interesting shift because I had to kind of like not just learn how to manage the team and make them feel like I was there, you know, doing the job well. It wasn’t just awkward, it was also really challenging because I was learning how to be a manager and that in and of itself is like: how do you run processes? How do you manage workflows? How do you, you know, keep things running? But then how do you also you know get the people on the team to feel like you’re there doing the right job, you’re the right person for the job, and you have their best interests in mind. And, for me, I think going directly from being, you know, sort of working with those people at—at the exact same level to being a manager was like … I realized that the more I included them in the process of like me getting up to speed, the more investment they would have in the team succeeding and like moving forward. JL That’s so neat, because [sighs] there’s so many parts to being a manager. So many things to learn and constantly learn even once you’ve been a manager for awhile. But to then also feel you have to prove yourself because you didn’t come into the role as a manager. You transitioned to the role of a manager. It just puts on a whole new layer of things to consider when, you know, trying to really rock your job as a manager. [3:11] KL And especially when you’re, you know, either at a job or a company where there’s either a super strict or defined management style. Like if it’s extremely hierarchical or, I don’t know, not a lot of room for growth. So it’s like not as clear when people become managers or not. Or it’s loosely defined and you’re kind of like trying to figure that out. I think it’s—it’s so hard to identify when you’re a good manager, or when you’re, you know, not being good at that. SWB I remember I first became a manager—I was in my twenties and I was working at an agency and I went from being sort of like the only person doing content strategy and web writing related stuff to taking on sort of like this broader strategic role and bringing in somebody who I managed who was a writer. And then all of a sudden from there I went from having this one direct report to having a team of six staff and two interns who reported to me. And I became a director at the company which meant, you know, at this agency of like 40 people and meant that I reported directly to the owners and I was in all of the senior management meetings, and … there was no advice or guidance about what I was supposed to be doing. And not only that, there wasn’t anybody to take over a lot of the client work that I was responsible [mm hmm mm hmm] … and as a result, I was really overwhelmed and I had these people reporting to me who were great, but I didn’t feel like I was there enough for, and I wasn’t sure how to be there for them. And, you know, about half of them I really felt like I was an appropriate person to be their manager. And the other half felt like, they need a team. And I, you know, like my boss, the owner, was basically like, “We need them to roll up into somebody’s team and, like, you’re it!” [Chuckles] And like that’s not a good reason to have somebody report to you. And—but it created this scenario where, you know, like how was I going to guide and support them if I wasn’t totally sure that I really should be their manager in the first place? [KL Totally] And, you know, what—what I remember most about that experience was that I felt like the most important thing I could do in that moment, given what was available to me, was that I needed to advocate for the people on my team to the other senior managers and to the owners of the company because it was such a like weird transitional time. That was really important and I spent a lot of time there. But, you know, as a result, like I think—I think I did good at that. I did a lot of that. But what I think I did really bad at was being there for them individually, right? So like being able to hold one-on-ones with them and hear about the work that they were struggling with, where they wanted to grow, the sort of individual piece of it. And part of it was that I didn’t have time. I mean I really didn’t have time. But another big part of it was that I didn’t really know how to do that. And that’s like the biggest thing that if I—if I were going to manage a traditional team again, I would want to learn to get better at. JL I can relate so much to what you’re saying. I manage a team now. At Urban, I’m an Engineering Manager. And I … also have always struggled with how do I be a manager and also be an engineer? And I’ve talked to so many other engineering managers that have the same struggle of trying to find that, you know, balance. I’m always trying to find a balance somewhere. And so one of the things I did—I had talked to my manager about some of the stress I was having because I was feeling like I wasn’t doing—I thought I was doing a good job, but I didn’t think I was doing a great job in that I was having a real struggle going from, ok, in the morning, maybe I’d have a touch base, and then later I’d have to go to a meeting about, you know, design specs, and then maybe the next day I’d have another touch base with another direct report. And it was just really hard for me to constantly do the context switching. And so I started instituting Manager Monday, and Manager Monday is where basically I’d come in on Mondays and I’d hold all my touch bases with my direct reports on Mondays. It varies with my direct reports based on how often they want to meet and discuss. So some people I have biweekly touch bases with, some people I have every month, every three weeks, it just depends on the desires of my direct report. And I’ve just now scheduled them all on Monday. Which means: I come in Monday, and that is my focus. I’m going to focus on the management roles of, you know, my job. And it’s really helped me because then I don’t have to context switch back and forth. I come in on Monday, I say, “This is what I’m here for today.” So if other questions get asked, my calendar’s essentially all booked the entire day with management meetings or I block off time to, you know, just work on other things that are directly manager-related. And that has just I feel helped my relationships with my direct reports and my workload so much because I really feel like I can always be there on that day and be in the headspace for it. And like it doesn’t always work, you know, sometimes I’m out, sometimes the direct report is out, sometimes something comes up that I’ll have to move it to like, oh no, Manager Tuesday which doesn’t sound nearly as good [someone else laughs] but you know then it’s like a one off. [8:18] KL That’s so great. I think that’s something that I struggle with, you know, running a business that—I work with all freelancers, all remote folks, you know. This is no one’s full-time job, which has, I think, made it difficult sometimes to have everyone feel like they’re part of, you know, a singular team. And they don’t necessarily need to, but I’ve looked for ways to try to make that happen as much as it’s comfortable and possible for people. But I think that’s been so important because everyone—when you feel like you’re, you know, kind of cruising towards the same goal it’s—it just helps a lot. So. And it’s really beneficial for me because it makes me feel like I’m not just [chuckling] like out there, you know, on my own. JL Yeah, at Urban we had combined engineering teams. So we had a engineering team at Anthropologie and an engineering team at Urban Outfitters and we’re now combined under one team, starting about a year and a half ago. And one of the things that was interesting there was you took two teams and now we’re meshing them together it’s not like—you have to build a new culture! Because all of a sudden you just have a whole new team of people. And so we started a Urban Education and Culture Club where we tried to come up with activities for people to sort of get together and learn from each other and meet each other. And it sort of expanded to the whole building, so not just engineers but other people that are working on the websites and some [?]. And we use a Trello board to manage some of this [laughing]. So what we do is like drop things in like, “Topics People Wanna Learn,” or maybe people want to have, you know, a clicks watching party we did one time. Or, you know, a bowling happy hour. And just ways that we can get together and sort of sometimes it’s … you don’t want to force culture, but sometimes you do have to shape it. And like, you know, help build relationships by having planned activities. Things don’t just happen naturally. You don’t put 200 people in a building and be like, “Ok! Now everyone know each other and be friends.” So I think it’s ok to force a little activities on people—but things that help people learn to grow with each other. [10:19] KL And ultimately that—I think that helps people learn how to work with each other too [mm hmm]. Can I steal that? A Culture Club Apart or something? JL I love it. KL Great [all laugh]. SWB I mean I—I like thinking about how we build cultures and how we shape cultures because I think, you know, in—in industries like tech, oftentimes it’s like people substitute perks for culture [mm hmm]. So it’s like, “Oh we have free beer and ping pong.” Or whatever, right? Like there’s the stereotypes and often that’s like literally what they have and it’s like that is not a culture. [Mm hmm] And sometimes that can create really problematic cultures because it’s like, you know, you get super alcohol-centered or you end up with a culture that’s super male driven, and you don’t really have activities that women feel comfortable participating in, or lots of problems. But I think the big underlying thing is that those perks are not culture. Like culture is something you have to create and foster and [mm hmm] like facilitate and then over time you have to sustain it and all of that is work. And I think that work is super important, it’s not talked about enough, and oftentimes it’s like super devalued. Right? It’s like, that’s the office mom’s job as opposed to a fundamental part of having a workplace that is healthy and, therefore, also productive. JL During my one-on-ones with direct reports we’ll come up with goals and talk about, you know, things and that very often is technical related but sometimes it’s more about building the sharing community of our group. So one of my direct reports wanted to start basically like a code sharing thing which didn’t have to do directly and necessarily with the work we were doing on Urban but any technical problems. So we have something instead of a round table, we call it the dev square table. So we brought the dev square table where we could just look at different pieces of code, either for Urban or outside of the company and, you know, talk about it and share it with each other. So sort of a show and tell for code. Which is really neat because it just gave us a chance to just sit around and—and talk—talk code with each other, which was awesome. Another that we’ve done there was developer’s cinema lunch which then another one of my direct reports, when I went on maternity leave, took over and made it sort of… we’d bring popcorn and it ended up moving outside of lunch. So, don’t worry, we weren’t just eating popcorn for lunch [laughs]. But it was really neat. You know she sort of took what I had and enhanced it by having, basically, we’d watch a video and then discuss it. Talk about like things that we learned in the video. And it just gave us more of a chance to really learn and grow from each other. So it’s really neat, I feel like, to work—to help just outsource it. So it doesn’t become like an office mom thing, but you’re working with the whole team, for the whole team to take part of growing that culture. [12:48] SWB You know, speaking of building culture, that’s definitely something that I thought was really interesting…

    Full show notes at the publisher

    Welcome to Season 2: Living our best feminist lives at work Apr 05, 2018
    Show notes

    Welcome to Season 2 of No, You Go—a weekly podcast all about building satisfying careers and businesses, getting free of toxic bullshit, and figuring out how to live our best feminist lives at work. New episodes start April 17. Here’s a sneak peek of what’s in store.


    Introducing: I Love That Mar 29, 2018
    Show notes

    Hey listeners! We’re taking a tiny break while we get Season 2 rolling—launching April 17!—but we wanted to make sure you heard about the latest addition to the NYG family: I Love That, our biweekly newsletter of all the stuff we can’t stop thinking about. Every other Friday, you’ll get:

    • Personal notes and behind-the-scenes pics
    • Links to all the best stuff we read this week
    • Our favorite finds—from work pants that feel like pajamas to shows we love almost as much as Riverdale.
    • Plus, profiles of all the activists, writers, entrepreneurs, artists, moms, candidates, and more who are inspiring us right now

    We’ll also answer your questions, share tips and resources, and basically get you hyped. So come on and add a little more fuck yeah to your inbox. Sign up now.

    Animated GIF of Molly Shannon performing the I Love It sketch on Saturday Night Live


    All In with Leah Culver Mar 20, 2018
    Show notes

    We made it to Episode 10, y’all! That’s a wrap on Season 1! Who better to close out our first season than an engineer, entrepreneur, and general superstar we’ve loved for, like, a full decade? Yep, our guest today is Leah Culver, the co-founder and CTO of Breaker, a social podcast app that we’ve all just started using (if you have an iPhone, check it out. Android is coming soon). > I can only do the things I can do. I can keep trying to get better, but I can’t beat myself up about not being like someone else. I just have to sort of be myself and work with what I have and take it to that—that next step.> —Leah Culver, CTO, Breaker But Breaker’s not the first startup Leah’s co-founded—in fact, Jenn fell hard for her very first company, Pownce, a microblogging platform that launched way back in 2007. We talk about that journey, plus: The future of podcasting—like Chompers, a podcast on Alexa kids can brush their teeth to. Women in tech, women in podcasting, and the fact that more women than ever are listening to podcasts, according to the 2017 podcast consumer report from Edison Research. Financing a new laptop as a young programmer by selling laser-etched advertising on it back in 2006. Getting into Y Combinator, an accelerator program for early-stage startups. What Leah’s listening to right now (it’s Modern Love, which you can get on Breaker, of course). Interviewing for 30 jobs, what a company’s snacks say about its culture, and why Leah wants you to stop judging her love for Diet Coke. Also on the agenda: letting people carry things for you (literally and figuratively), peeing with your therapist (no, really), and all the “tiny revelations” we’ve had this season. Thanks so much for joining us for Season 1! We’re taking a couple weeks off, but we’ll be back strong with Season 2 starting April 17. In the meantime, make sure to sign up for the new NYG Newsletter, coming April 20. Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a diverse, intelligent, and motivated team—and they want to apply to you. Visit shopify.com/careers to see what they’re talking about. _WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. _ _CodePen—a social development environment for front-end designers and developers. Build and deploy a website, show off your work, build test cases, and find inspiration. _ Transcript Katel LeDû Shopify is on a mission to make commerce better for everyone. In fact, they’re the leading global commerce for entrepreneurs. And did you know that they’re hiring? That’s right! And they don’t just want you to apply to them, they want to apply to you. Join a diverse, intelligent, and motivated team where you’ll get shit done. Visit shopify.com/careers to see what they’re talking about. Jenn Lukas Welcome to No, You Go, the show about being ambitious—and sticking together. I’m Jenn Lukas. KL I’m Katel LeDû. Sara Wachter-Boettcher And I’m Sara Wachter-Boettcher. JL Hey! It’s Season 1 finale time! How did we make it through 10 episodes? Well it certainly helps to be working on something that we all love. That concept’s no stranger to our guest today, founder Leah Culver, currently CTO of Breaker, a social podcast app. We’ll also talk about tech today versus 10 years ago, using an accelerator application to let you know if you’re ready to leave your job for your startup idea, and the importance and difficulties of self-evaluation. Dun dun dun. But first! How about we check in with ourselves? How y’all doin’, ladies? KL Doing alright. Doing good. How about you? JL I’m—do you ever feel like sometimes you just sigh? But you know what? I read a study one time that sighing is actually healthy for you, so that’s ok. I’m doing ok. I’m doing ok. SWB It was funny, my husband was just telling me that his barber that you shouldn’t sigh because a monk told her not to once. And so I think about that sometimes when I let out a big sigh but I’ve been sighing a lot recently. Like, in fact, kind of a bummer couple of weeks, you know? I uh I tore my ACL which is a little unpleasant. And Jenn and Katel know this because they’re constantly offering to like carry things for me up the stairs such as like glasses of wine, my laptop— JL But we only barely know this because Sara would try as much as she can to hide this fact from most of us. You could barely tell based on your attitude and uh go—go-get-em-ness. KL Yeah and in fact I think we ran on your bad ACL a couple times. So. SWB Actually, they think my ACL has been torn for 14 months and I didn’t know it until I uh twisted something and actually injured myself because the ACL was unstable. And so it’s probably a little bit more torn now. And you know, it really took me out there for a couple of days and then for the past couple of weeks I’ve just been adjusting to what’s essentially like a long-term pre-op lifestyle. Like I have to get surgery. It’s probably not going to happen until September because of a lot of other stuff going on in the meantime—and so I’m at this place where it’s like I’m ok but I can’t do certain things. And some of those are things that are—are really bumming me out. Like I can’t run. And that is a major way that I organize my weeks and think about my time and so I’m kind of adjusting to a lifestyle where I—you know, have to be very careful about certain stuff and I have to wear a brace when I’m out walking for any length of time or trying to do anything physical. And I have to just kind of accept a slower pace, like literally a slower pace! [Mm hmm] And the kinds of stuff that I thought I could do really quickly like, “Oh I’m just going to pop downstairs in between these conference and grab something to drink,” is no longer so quick feeling. And like that is very difficult for me. And I’ve been thinking about like, “Damn. This is going to make me learn some lessons, huh?” Like not just the lessons of, you know, like trying not to injure yourself but the lessons of like, “It’s ok to move more slowly,” and like, “It’s ok to have people help you.” I don’t want to. I don’t want to learn any of those lessons! I’m sorry I don’t want to, I’m sorry I don’t want to learn them at all. They just suck! JL It’s hard, you know, we’ve talked about this on the show before but asking for help is—is really difficult. And even, you know, just something like, “Hey, could you carry this for me?” A few days before I found out I was pregnant, I was in a bike accident and broke my elbow and my ribs, and uh so I had broken ribs, broken elbow, pregnant, and I had to be like, “Hey, can you carry my laptop?” Like everywhere I went because I couldn’t pick up anything. And it was really difficult but I mean I was at the point where, you know, Sutter had to wash my hair because both my elbows… and so I mean you know it’s like—I had not choice but to ask for help. You know, there’s a lot of things as like, you know, generally able-bodied women that, you know, you—you don’t think about. And, you know, you go through life, you’re going, ok, you know, “I’m brushing I’m teeth. I’m able to brush my teeth.” And then all of a sudden you can’t. And it’s so hard! I’ve read a lot about how people with disabilities live their day-to-day lives and go through routines of things that, often, you know, we don’t think about. And when you’re faced with a temporary physical state in which, you know, you can’t do things as fast as you want to. You know, all of a sudden, your world is sort of like turned upside down. You can’t really figure out what’s what and how to get through your day. [5:07] SWB And I feel like, you know, and I mean it’s also, change is just hard for anybody. And I think that what you realize is both how badass people are who, like, figure out how to get through stuff that’s really hard, whether it’s physical or otherwise, and then you also think about how adaptable, in a lot of ways, people are. Right? Like you really can adapt to a lot that you didn’t necessarily realize you could adapt to. And, you know, something that—that I’ve also really been thinking a ton about is the way that—we have talked about sort of like the highs and lows or the peaks and valleys of work and of life, but like, that often that those things are happening at the same time. Like this has been a really good year so far in some ways, for me at least. Where it’s like I’ve got this fucking podcast and it’s going really well and I’m excited about a lot of the stuff that I’m working on and—and at the same time, like not only did I tear my ACL, like I had a pet die earlier this year and it was really hard. Like it was crushingly difficult for me, and I wanted to talk about it on the show, but it was like such a tremendous fresh wound, I couldn’t do it. And I couldn’t do it in any way where I could like get through it and out the other end into something anybody would want to listen to. I mean, 45 minutes of ugly crying is fun, I guess, for some people, but like I didn’t—I didn’t want to subject people to that, especially not, like, Episode 2. KL I think it’s really helpful to hear both of you talk about just kind of figuring out how you’re going to move around these things that, you know, become a challenge, right? Or just completely throw you off the way that you think you’re going to get through a day. And I feel like, I mean I’ve struggled with depression my entire life and, I think, over the last year I’ve gone through sort of peaks and valleys, just in that alone, you know? Along with sort of day to day life stuff. And sometimes I—I worry because I feel like not being able to cope, let’s say, on a certain day because of, you know, something that is—just isn’t working right in my brain chemistry or I, you know, just haven’t been able to—to rally around the thing I’m supposed to do that day, is—is really difficult to kind of put a structure around that and to say, “I just need some help today,” or, “I just need to like find a different way to do this because it’s so intangible.” JL And—and it’s interesting like when you hear, you know, “I just need some help today.” Or like Sara, you know, there’s times where like the few times you’ve let us help you carry [chuckling] things up the stairs, on my end, like, it feels good to help. Like [KL absolutely] I want to help. And I think that’s the thing that we sort of have to think of, like the times that I mean you both have helped me on countless situations, I mean like … it feels good to help your friends and, I think, sometimes that makes it easier for me to ask for help [KL definitely]. So think about the fact that like we want to be there and support each other. KL Yeah. And I think that is—that is ultimately—that is the absolute silver lining because I think about everything we’ve just been talking about and the fact that like, Jenn, when you were, you know, saying we want to help Sara carry stuff up the stairs. I’m like, “Oh my gosh! This is all I want to do!” Right? I’m like, “If she needs help doing stuff because she tore her ACL,” I’m like, “You better tell me when you need something because I’ll be at your house the next day.” And I think that we all feel that way. And we all have a lot more people in our lives that—that are willing to do that than we think. And we just have to accept that and ask, you know? JL And I think even like, you know, there’s big things like I—I couldn’t type for a little bit so I had people that would have to like dictate for if we were trying to get stuff done. SWB Would people dictate—like you would dictate code to people?! JL It was like the most intense pair programming. KL You’re like, “Div—no, div!” JL So I mean, you know, but there were small things too like I would be really thirsty and I couldn’t carry like a container of water and like my coworker was like, “Let me get that water for you,” you know? It wasn’t like I was like, “Buy me water!” I just needed someone to just— KL “Just, like, hand it to me!” JL —carry it. KL It’s silly the things that we, you know, don’t think about asking for help or think are too small or whatever. I mean just today, this morning, I was uh at therapy and I was sitting there and I had been thinking for the last five minutes how badly I had to pee and I had the thought, “You can just get through it for the next half hour, it’ll be fine. Like, don’t bother anyone.” JL Half an hour!!! KL I know! And then I was like, “No, I can’t—I can’t even concentrate like this is—this is so dumb. I’m like—I’m not going to get out what I need to get out of the session just because I have to pee.” So I finally, said, “I’m so sorry, I just—I really have to pee all of a sudden. You know, do you mind if I just go?” And she was like, “Oh yeah, you know, of course!” And she kind of paused and she’s like, “Do you mind if I go with you?” And I was like, “Of—of course. Sure!” And she was like, “I’m so sorry. I really have to pee too.” And we just both felt so overwhelmingly like, you know, embarrassed but also relieved and so we did and we moved on and it was great. We both like came back to the session. We were like, “Ahhh!” [10:30] SWB I mean it’s funny though because it’s like there’s little things and that’s—I mean I feel like that could be a metaphor for a lot of parts of life where these little things that sometimes you deny yourself because you’re worried that, I don’t know, you’ll make somebody else like think something weird about you or that somehow it’s more important that you pretend like you’re this perfect … stoic, non-peeing person. I don’t know what that means but— KL Or that you—right, that you can just do everything and carry everything and— SWB Right and like that you never have to make space for your own needs, right? That you can always sandwich your needs into like some other time nobody cares about and that whenever you have to like be like, “Actually, I’m going to raise my hand and say, ‘I need a thing right now,’” that’s uncomfortable and, I don’t know, like uh I think that you should be able to pee when you want to. JL I used to feel that way a lot, too, about like personal things. I would be like, “Well,” I think it’s because I was—I was an on-site consultant for so long that I had to keep my personal stuff a little bit away and now I’m full-time at Urban and I think one of the things is I still felt like, “Oh I can’t tell you what’s going on.” And last week, my son had to have surgery for um—it’s a common surgery, it’s ear tubes, but, you know, he’s a year and it’s anesthesia and there’s a lot of risks and it was scary. And normally I would never tell the to anyone. I would keep that inside, and keep that anxiety and nerves, and like to myself and then I—I’ve been trying something new recently which is where I tell people these things when I’m thinking like, “What’s going on?” And so you know, I’d just be like, “Oh I won’t be here on Friday.” I would just leave it at that. And now I’m like, “My son’s having surgery.” And like not because like I want people’s pity, or I want them—and I think that’s sort of why I never really said anything because it’s like, “Oh, you know, feel bad and worry for me!” It was like, “No, I just want you to know what’s going on in my life because, you know, I’m not going to be able to answer emails because my mind is someplace else right now.” KL Right. And you care deeply about this thing that’s happening and the people you’re telling probably do too because they care about you. SWB And also like you’re a person working with other people. And I think—I think there’s a lot about work culture that encourages us to not come to work as humans and to come to work as workers. And I’ve realized that that doesn’t serve anybody very well. And like I’m still a person when I’m working and—and I even like I’m a consultant still and I—I find myself being much more kind of open ab…

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