Show notes
Have a love-hate relationship with social media? So do we. In Episode 7, we explore the joys and perils of visibility, and talk with Sydette Harry, an expert in online communities. Trolls, randos, and straight-up neo-Nazis: being a woman online can be tough. This week, we’re exploring how we make choices about what and whether to share online. Our guest this week is the inimitable writer, editor, and tech/media critic, Sydette Harry, also known as @blackamazon. She’s an editor at Mozilla and part of the Coral Project, which is working to create healthier communities and comments sections. She’s also smart as hell, exquisitely blunt, and committed to talking about what’s wrong online in the voice she grew up with. > Yes, in a lot of ways I am more diverse than the average person who shows up to a lot of these things. We’re not going to lie about that. I am, by virtue of being black and female, even though I am a cis, able-bodied person, I am more diverse than the people you usually have in there. That being said, I’m still an Ivy League graduate. I’m still a person of a certain education… So when you say that I am “diversity,” let’s all be clear here: you ain’t doin’ that well, fam. You’re not doing that good.>> —Sydette Harry Here’s what we cover—and of course, we’ve got a full transcript, too. Show notes A year ago, Lindy West quit Twitter—and she’s not coming back. We miss her voice, but we’re also a little jealous. Plus: Jenn moves her sports talk to Facebook, Katel closes the tab and never looks back, and we all wonder whether Klout still exists. (Sara used to be influential in burritos. Just saying.) Interview: Sydette Harry Get comfortable, because you won’t want to miss a second of Sydette’s searing commentary on tech culture, Twitter, journalism, race, gender, and weight. We talk about: Sydette’s work with the Coral Project. Why she’s calling out media for telling amazing people that they don’t belong. How Twitter’s insistence it was the “free speech wing of the free speech party” left it vulnerable to abuse. The Prep for Prep program, the Bronx is Burning era, and the limitations of teaching kids from under-resourced areas how to fit into elite circles. Presentation voice, “home” voice, and the politics of code-switching (or not). Rebuilding life and family in the wake of her father’s deportation under IIRIRA. Managing polycystic ovary syndrome (PCOS), getting medical care in a fat-phobic society, and how dramatic weight loss changed the way Sydette was treated. Fuck Yeah of the Week: Ladies Get Paid We’ve talked a lot on the show about wages, being underpaid, and how hard it can be to negotiate at work. So this week, we give a fuck yeah to a group educating and empowering cis and trans women and non-binary or gender non-conforming folks to get paid fairly. Check out Ladies Get Paid for workshops, town hall conversations, and more. Sponsors This episode of NYG is brought to you by: Shopify, a leading global commerce platform that’s building a diverse, intelligent, and motivated team—and they want to apply to you. Visit shopify.com/careers to see what they’re talking about. _WordPress—the place to build your personal blog, business site, or anything else you want on the web. WordPress helps others find you, remember you, and connect with you. _ Transcript Katel LeDû [Ad spot] This episode of No, You Go is brought to you by our friends at Shopify, the leading global commerce platform for entrepreneurs like me! And A Book Apart. Are you looking to join forces with a diverse, intelligent, and motivated team? Well Shopify has great news: they’re hiring more awesome people to join them and they don’t just want you to apply to them, they want to apply you. Visit shopify.com/careers to see what they’re all about [music fades in]. Jenn Lukas [Music fades out] Welcome to No, You Go, the show about being ambitious—and sticking together. I’m Jenn Lukas. KL I’m Katel LeDû Sara Wachter-Boettcher And I’m Sara Wachter-Boettcher. JL Today we’re talking about online personas, communities, and our love/hate relationship with social media. What do we want out of it? And how do we decide how visible to be in a world that’s full of trolls and randos constantly popping into your mentions to tell you that you’re wrong? We’re also joined by Sydette Harry, who works with Mozilla and the Coral Project on building healthier online communities and comments sections. We’ll talk about how race and gender play a role in what happens online. SWB Hey, do you all remember last year when Lindy West quit Twitter? JL No, what happened? SWB Ok, so Lindy is a writer and a comedian, and she had this book come out called Shrill, which is a memoir. And she’s awesome. And she was one of my favorite voices on Twitter, and then one day last January she just deactivated, and she ended up writing about it in The Guardian. She did it on the day that, at the time, our president-elect was taunting North Korea about nuclear weapons on Twitter. And she was just like, I’ve had enough. So she wrote in The Guardian that, you know, “For the past five years, has been a machine where I put in unpaid work and tension headaches come out.” She talks about how she’s used it to write jokes for free, post political commentary for free, answer questions for free, do feminism 101 for free, and she wrote that, you know, “Off Twitter these are all things by which I make my living, but on Twitter I do them pro bono. And in return I’m micromanaged in real time by strangers, neo-Nazis mine my personal life for vulnerabilities to exploit, and men enjoy unfettered direct access to my brain, so they can inform me, for the thousandth time, that they would gladly rape me if I weren’t so fat.” So she’s been off Twitter for a year, and I’ve been wondering, is Lindy going to come back? Because she was also somebody who I really looked to for interesting insight and conversation. And as much as I really understand everything she’s saying and I agree with it, quitting Twitter also feels impossible to me because it’s something I’ve relied on for such a long time, sort of personally and professionally. Well, Lindy is not coming back. So earlier this month she wrote a new piece called “I Quit Twitter and it Feels Great.” And she wrote about what her life is like now. She’s like, “I don’t wake up with a pit in my stomach every day… I don’t get dragged into protracted, bad-faith arguments with teenage boys about whether poor people deserve medical care… I don’t spend hours every week blocking and reporting trolls.” And I think about this a lot because like I also am spending more time than I would like to on that kind of shit. But at the same time, I love so much about Twitter, and about social media in general, there’s a lot of stuff that it’s really connected me to. And so it made me really curious, like, how are you all negotiating this? How do you think about your visibility online? Do you feel like you’re making choices as a result of all of that crap? JL Well that sounds lovely, I have to say, to some extent. But I have not followed that same path. KL Yeah, I mean, well Sara and I, actually, we were really lucky: we just saw Lindy speak at an event and I actually really liked something that she said about Twitter and Facebook, those platforms, they want you to and they’re really banking on you to think that they’re the only way, the only way that you can connect with other people. And like while that’s bullshit, we know at the core, it’s really hard, like you were just saying, Sara. I mean this is a lot of how we have gotten to know each other, and a lot of people that we’re friends with, and have made really good connections to work. So I don’t know, I mean, I think it’s trying to find some kind of balance, but I don’t know. I look at both of you and I don’t participate that much on Twitter or Facebook, I guess, but I was thinking back on this. When I was really starting to feel like I had something, maybe, to say, or like I would feel comfortable saying something on Twitter, I was watching all these people that I really loved and cared about getting completely trashed just for like existing there. And I got really scared. So I think that’s why I haven’t really put myself out there at all. JL I think one of the things that I find hard to grasp about Twitter is Twitter now versus Twitter 10 years ago. KL Yeah. JL And I feel like I still have this … like love relationship with Twitter, for the Twitter that I loved 10 years ago, which I just felt was way more focused on specific technology news, which is what I was looking for at the time, and sort of what I was really more putting out was technology news. [5:00] And now it’s so much more. And, you know, it’s sort of — when people are like, “Oh, I long for the good ol’ days!” And part of me is like, “Oh! But Twitter used to be this!” And I’m like, “But just because it used to be something doesn’t mean it is that or ever will be again. And I think for me that’s sort of trying to find how much I still interact with it is definitely not how much I used to. SWB And I mean like of course it’s changed, right? It’s a big platform and it has so much power to get the news to everybody in the world really quickly and some of that stuff is amazing, but it is also overwhelming and can be a little difficult, I think, to handle the kind of like context-shifting of somebody wanting to tell me about some article they wrote that’s relevant to user experience that I might want to read about for work. But then also, here’s the latest absolutely batshit thing the president said,” and then also, “here’s somebody with a really funny joke and a dog picture,” which I like. Don’t get rid of those [KL chuckles]. And then all of a sudden we go to the latest tragedy. And I think that that mishmash of everything is hard. It’s almost like a context collapse, right? Like there is no context anymore. It’s all just in this one weird stream. And I recognize that I have control. I can unfollow. I can create channels that I want to use. I can put people into this or that list, I can follow those certain lists for certain things, but that’s not really how I like to use Twitter. That’s not — then I feel like it’s a job to manage it [uh huh! Yeah! Yes! Right][laughing], and I don’t really want that job. But the thing is, it’s also a really powerful place where I’ve met so many great people, and has been super important to my career, and I hear this a lot from women, especially, who feel like that’s where they were able to find networks and establish some professional footing, and yet … if I have to have one more conversation with some rando who wants to explain the topic of my book back to me, I’m going to lose it. JL I think, for me, I’ve had transition what I post on Twitter over the years. So first starting on Twitter I would post about any random thought that popped into my head, a lot of sports, and then also, because my focus is in engineering and technology, a lot of development news, and one of the things I found is I’d get a lot of feedback from people that would be like, “Oh. It’s baseball season. I should unfollow Jenn Lukas because she’s tweeting about sports again.” And I was like, “Hey!” But then part of me is like, well, you know what? What I go to Twitter for is to read technology news, and so I just sort of took that at that time and was like, you know what I’m going to do? My Twitter account is going to focus more on development, engineering, UX, UI, links, things I write, that sort of subject, and then I moved all my more personal thoughts, including sports, cuz that’s personal [laughter]. My love of the Eagles is very personal! KL Gets personal. SWB I’ve seen Jenn do a football dance, it’s extremely personal! [Laughter.] JL But I moved that all to Facebook where I found the audience sort of matched better what I was doing there. So more local friends, more of the people that wanted to hear more about that, and where with the comments on Facebook, I could have more conversations about those personal things. Whereas Twitter where it’s a megaphone versus a two-way conversation there mostly. So there I kept things that were more announcements and then moved things conversational to Facebook. And, like you said though, Sara, you get into this weird context switching. So that’s worked for me and I think it’s worked really well, but there are times where I’ll go to Twitter and I’ll be like, “Oh. I want to post about this thing I wrote.” But then there’s a school shooting and, for me, I can’t look at this stuff and be like, yeah, lemme tell you about a new variable font on the web when there was just a shooting in Florida, and that feels super weird for me. And those are the times where I don’t really even know how to handle social media. SWB How could anybody, right? Like we’re dealing with a world that communicates in such an always-on kind of way, and I don’t know that anybody has figured out what to do with that, and what is a healthy way to deal with that. I sometimes feel like I end up spending all of this time kind of hemming and hawing and debating about whether I should post anything at all. And in a way that I never used to do. And so like, for example, I will sit there and think through the various potential outcomes like, “If I’m going to say something that’s kind of funny, is this something where somebody is going to not get the joke and then they’re going to get mad, and then they’re going to snowball from there? Is this a thing that I’m going to have to be explaining the joke to people all day? Is this a thing where I’m going to have to be, like, defending my own credibility to talk about this subject? Like what kind of labor am I going to have to put in to manage this?” And then also I start thinking like, “Well how does this fit into the overall context of other things that I post?” [10:00] And where I used to be just like, “Here’s a funny, random thought that I had on my way to the bank!” And it was OK. I’ve stopped feeling like that, and I’ve actually found that it’s almost like I have, in some ways, less faith in myself over knowing what I want to be communicating, which is a little bit unsettling. KL Yeah. You’re second-guessing yourself. I mean that’s where my anxiety paralysis comes in really handy because I just don’t do it [laughing] and then I walk away, and then I’m like, “All right, wait till the next decision.” JL And I totally get those feelings. I have them too. I’ve actually been trying to force myself to tweet more, but, again, because I write and I make a podcast with two wonderful friends, and I have to get that out there somehow because I want to share that with people. So I still have that. Like, I would love to quit Twitter, but I also want to keep sharing, and I want to keep seeing what other people are doing, too [KL yeah], and, for me, I haven’t found the exact medium to replace that yet. SWB Well, and also, like, when you do things like have a podcast and write a book or whatever, a lot of the success of those things ends up coming down to your ability to promote yourself. And, even if you have, for example, for my book, I mean, I have publishers, they have PR people, they’ve done a lot of stuff, but if I weren’t doing the work too, it just doesn’t go anywhere. And part of that work is making it visible and so then, then you get into this space where you feel like, “Is all I’m doing posting about my own projects? My own like —” KL Building your own personal brand. SWB Yeah, like, “Hey! Subscribe to my podcast!” JL My Klout score! KL [Laughing] Oh my god! JL Does that still exist? KL I don’t know. SWB I remember opting out of that but, at one point, I was influential in burritos [laughter]. Thank you very much. JL What?! I would eat a burrito with you. KL That’s amazing! [Music fades in.] SWB [Music fades out.][Ad spot] If you’ve visited noyougoshow.com, then you know it’s the center of our…
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