Retro Time // A Software Podcast

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**Retro Time // A Software Podcast**

The Retro Time Podcast is all about retrospectives. Join your hosts, Derek Seibert and Jeremy Miller, as they talk about software — from product design to software development to the soft skills you need to make it in the industry. Using their long careers to kick off the conversation, they’ll drop a few nuggets of wisdom each episode… 96.7% guaranteed.

Latest Episodes:

Review Jam: SageMaker- The legend of Jay Casteel Sep 21, 2021

Show notes

Like what you’re hearing?

You’re in luck. There are more five-star review tunes to listen to.

Really really like what you’re hearing?

You could have a song of your own written by the one and only Derek Seibert. All you need to do is follow these simple steps:

• Write a five-star review on Apple Podcasts or wherever you’re able to leave reviews.
• Take a screenshot and email it to us at hello@retrotimepodcast.com.
• Tell all your friends how much you love Retro Time (don’t worry, we trust you).
• Roll down your windows and rock out to your very own song.

Thumbnail by Jackie Hope on Unsplash

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Review Jam: BigBrother82 they’re watching you! Sep 21, 2021

Show notes

Like what you’re hearing?

You’re in luck. There are more five-star review tunes to listen to.

Really really like what you’re hearing?

You could have a song of your own written by the one and only Derek Seibert. All you need to do is follow these simple steps:

Thumbnail by L ianhao Qu on Unsplash

The post Review Jam: BigBrother82 they’re watching you! appeared first on Retro Time.

36. Modern Agile: It starts and ends with the people with Ardi Karaj Sep 02, 2021

Show notes

Any worthwhile developer or UX designer knows about the Agile Manifesto. Any worthwhile team is practicing (or at the very least attempting to practice) Agile methodologies to deliver great products. The ideas in the Agile Manifesto are sound. But how can we improve how we work to make working in an agile way easier and more sustainable?

This week Derek and Jeremy sit down with Ardi Karaj, President of Industrial Logic Canada, to talk about Modern Agile and Business Agility. It’s time to think past simply continuous delivery for engineering teams.

It’s time for us to think about how everyone involved with building software can be more agile. How can our marketing and UX teams be more agile? How can our budgets be more agile? How can leadership be more agile?

Ardi offers some practical advice and some tips on how to hand more autonomy over to the engineering teams to enable faster and more practical results. Spoiler alert: It starts and ends with the people.

Topics:
• 01:52 – What is Modern Agile?
• 03:12 – Make people awesome — Your employees and customers
• 04:58 – Make psychological safety a pre-requisite
• 06:19 – Experiment and learn rapidly
• 09:03 – “Hypothesis” changes the mindset of the team
• 09:36 – This is very hard for a lot of teams
• 12:44 – Modern Agile requires Business Agility
• 15:05 – How do we fund work this way?
• 15:42 – We can use the data we collect to make decisions about our budget
• 17:38 – Empower your people to make decisions
• 18:51 – We should commit to building a thing, we don’t commit to solving a problem
• 23:12 – Agile needs to expand beyond the engineering team
• 26:10 – Organizational structure is one of the keys that enable agility
• 29:58 – The best strategies encourage us to do as little as possible to solve problems
• 33:18 – What can the UX team do to enable teams to be more agile?
• 34:20 – The UX team can…
• 43:10 – We often confuse collaboration with cooperation
• 47:05 – The Learning Release
• 47:32 – The Earning Release
• 48:25 – Some tips for leadership
• 51:30 – In the end, it’s all about the people

Helpful Links:
• agilemanifesto.org
• industriallogic.com
• modernbusinessagility.ca
• The Learning Release by Ardi Karaj

About Ardi
Ardi is a passionate Agile coach, trainer, change agent, and consultant in the Toronto area. She brings more than 20 years of software development experience from different commercial and public organizations.
Ardi’s passion for building awesome products has been combined with process improvement for organizations that are adopting Agile frameworks. Working with both management and development teams, she is well known for applying Agile and Lean techniques to help identify and remove barriers in order to streamline product delivery and release efforts. She is driven to creating sustainable change and has developed techniques that focus on building teams that have a culture of continuous improvement.
Ardi is President of Industrial Logic Canada IndustrialLogic.ca, part of the Industrial Logic IndustrialLogic.com

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Thanks for listening! We hope you enjoyed today’s episode. If you liked what you heard, be sure to like and subscribe wherever you get your podcasts! If you enjoyed today’s episode, please leave a comment and a five-star review. It helps us out a ton.

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35. Five whys are better than one Aug 24, 2021

Show notes

If you’re a UX designer, there’s a good chance you’ve heard about the “Five Whys” as a way to uncover hidden problems. It’s often used as a research method to help us understand the cause of problems that might not be completely clear at first.

This problem-solving method was created by Toyota in the 1930s and was largely used as a basis for Toyota’s later innovations in lean manufacturing. Taiichi Ono, the father of Toyota’s Lean Manufacturing once said:

The basis of Toyota’s scientific approach is to ask why five times whenever we find a problem … By repeating why five times, the nature of the problem as well as its solution becomes clear.
Taiichi Ono

Even though this method is nearly 100 years old, it’s a great way to uncover problems and identify the root issues affecting your users, your process, your build, your team, etc. Whether you’re a software engineer, a UX designer, or work on the manufacturing shop floor, you’ll find this method useful.

Topics:
• 03:50 – What are the five whys?
• 06:26 – The “Five Whys” is for everything — It’s about investigation and learning
• 06:52 – An example
• 09:18 – The answers can change depending on who you ask
• 11:42 – Keep asking why until you get your answer
• 13:29 – The “Five Whys” helps solve the butterfly effect
• 14:53 – Complex problems might have simple solutions – Occams Razor
• 18:51 – Don’t bring your computer to the IT department
• 19:48 – How many whys are too many?
• 23:41 – You won’t get nearly as far with simply experience in your job as you will with insight into the experience you’ve had.
• 29:27 – Culture is the Key — A Brittany Summit Jam

Helpful Links:
• Ask “Why” Five Times About Every Matter
• How to Use 5 Whys to Find the Root Cause
• en.wikipedia.org/wiki/Five_whys
• Mental Models for Software Engineers: Occam’s Razor

—–

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34. Not just team building, dream building with Brittany Summitt Aug 20, 2021

Show notes

When you work with a great team, it’s a magical experience and everything seems to fall into place. It might seem like it just happens organically, but a great team culture doesn’t happen on its own. It takes time, planning, and nurturing. To put it simply, it takes a lot of effort.

This week, we talk with Brittany Summitt, Product Owner at Carrier, about how to make sure we create an environment where high-performing teams can grow, sustain themselves, scale, and influence other teams along the way.

Brittany offers a ton of great tips and tricks, including a framework she’s come up with to help us ensure we are paying as much attention to building our team’s culture as we are to writing clean code or pixel-perfect wireframes.

Topics:
• 03:03 – How do we assess the culture to know where to start?
• 05:09 – What are some common culture issues with teams?
• 05:22 – “People will never forget how you made them feel”
• 06:59 – Are people just people, regardless of role?
• 09:45 – You don’t have to be a manager to influence team culture
• 10:17 – Do the self-management it takes to be a manger
• 10:57 – Takeaways when moving into a senior role
• 12:27 – On psychological safety
• 14:45 – On creating team values
• 16:14 – Changing team dynamics but keeping team culture requires intention
• 18:21 – When might a team need to establish and document values?
• 19:57 – How can our culture be scalable and reusable?
• 23:42 – Don’t lead with the process, lead with the people
• 26:05 – SmartShop’s team values
• 26:57 – Once you establish your values, figure out how to keep them top of mind
• 29:31 – How do you build a real good culture?
• 30:11 – A framework for incorporating people work in software development
• 30:45 – What: what are we doing? What am I doing, what are you doing?
• 31:24 – Who: Who are we? What do we believe in?
• 31:41 – How: How do we work together as a team?
• 33:17 – Where: Where are we going as a team? Where am I going with my career?
• 36:22 – Why: Why are we doing what we’re doing? Why did we make this decision?
• 40:35 – Organic moments don’t just happen. It takes effort to get the team there
• 41:17 – Organic moments might not be transferrable across different teams
• 41:44 – The principles and foundations are transferrable
• 43:15 – Layering in the fun doesn’t have to be expensive
• 43:55 – Include as many people in user research as possible

Helpful Links:
• Brene Brown – The Power of Vulnerability
• Brene Brown on Instagram
• ” I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

About Brittany
Brittany works as a Digital Product Owner. She’s a career changer, coming from student affairs at colleges and universities to software. She has a diverse background in digital product management including experience at Disney, Hilton, and GE. She’s passionate about people, culture, and process work. Brittany lives in Florida with her husband and two children.

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Get Hired: Demystifying the Whiteboard Design Challenge with Ray Lemon Aug 10, 2021

Show notes

There’s no denying that one of the most intimidating parts of the interview process for new designers is the whiteboard challenge, and rightfully so: You’re all alone. All eyes are on you. One misstep could derail your chances of landing that dream job.

But here’s the thing a lot of new designers don’t realize: They already know exactly how to do a whiteboard design challenge.

Whether you went to school for UX design, took a boot camp, or even read an intro to UX design book, you most likely understand the UX process. The only difference here is you’ve only got an hour. We’ve put together this template for you to reference, but feel free to play around with it and suit it to your own needs.

✊ Step 01: Contextualize the environment

? Step 02: Define the problem

? Step 03: Ideate through potential solutions

? Step 04: Refine your best idea

? Step 05: Summarize your work

Keep in mind that the purpose of the whiteboard design challenge is not to see your final result, it’s to get a good look at your process, how you work under pressure, and how collaborative you are. The key to nailing the whiteboard design challenge is to ask a lot of questions, talk through your process, and keep engaged with the interviewer.

To help you, we’ve put together a miro board that you’re welcome to use to practice. And don’t hesitate to use this in your next interview. The interviewers might also be impressed with how prepared you are.

The best way to get comfortable with the whiteboard design challenge is to practice. Practice often. Practice with your friends. Make it fun by turning it into a drinking game or something silly. Just like any other skill, the more you practice, the more comfortable you will become, the more relaxed you will feel, and this will really come through during the interview.

Please note that we have a free version of Miro, which limits the number of active boards on a team. So if you plan on using this board **please copy it to your own personal board**

Topics:
• 03:47 – What is a whiteboard challenge?
• 04:17 – It’s the process you already follow
• 05:09 – Contextualize > Define > Ideate > Refine >Summarize
• 06:28 – Step 01: Contextualize the Environment
• 09:58 – “If I had an hour to solve a problem…”
• 10:55 – Remember to time box yourself
• 11:27 – Step 02: Define all of the problems
• 12:01 – We’re trying to prioritize the biggest problem to solve
• 13:32 – Make sure you keep talking
• 14:30 – Interviewers are trying to evaluate HOW you think
• 15:36 – Step 03: Ideate through potential solutions
• 17:17 – Step 04: Refine your best solutions
• 17:54 – Try to find a unique solution so you stand out
• 18:22 – But make sure you are solving the right problem
• 18:43 – Connect the context from Step 01 to the solution and say it out loud.
• 19:24 – did we mention talking was important?
• 19:58 – Step 05: Summarize your solution
• 22:43 – Remember: you’re interviewing them as much as they’re interviewing you
• 23:33 – Common mistakes people make
• 24:49 – Remember: the solution isn’t as important as the process
• 26:49 – This process is terrifying for everyone, so practice, practice, practice!
• 27:37 – Have fun with it. Turn it into a drinking game!

Helpful Links:
• sharpen.design
• Whiteboard Design Challenge Template // Miro Board
• Whiteboard Design Challenge Tips & Tricks // PDF

—–

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Episode Thumbnail by ThisisEngineering RAEng on Unsplash

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Get Hired: Acing your next job interview with Jay Casteel Jul 29, 2021

Show notes

You found the perfect job. You’ve applied, and now they’re interested. Where do you begin to prep so that you ace that next job interview?

There’s so much to consider: You need to prepare to speak intelligently about your work. You need to get your elevator pitch prepared. You need to prepare for any interview questions that might come your way. You need to get your webcam set up. You need to get your nicest shirt dry cleaned. You need to prepare for salary negotiations! It can all be overwhelming, and it might be difficult to know where to start.

Jay Casteel, Sr UX designer at AWS joins us to discuss the interview process and offers a lot of helpful insights into how to ace your next big job interview.

Before the Interview
• 03:34 – Where do we start when preparing for an interview?
• 04:48 – Read between the lines of the job description
• 07:36 – Interviewing is a skill. Practice! Practice! Practice!
• 09:11 – Take every interview just to get practice doing interviews
• 09:46 – If you’re not a good fit for that role, they might open a role that is right for you
• 10:47 – Sometimes you can leverage another offer against the job you want
• 12:16 – Treat all the interviews as an experiment
• 13:02 – You’re not wasting anyone’s time, because you may be surprised what they say
• 14:07 – What do we do when we get the callback?
• 14:54 – Be ready to step up and deliver your portfolio review or technical test. You never know who is on the other line
• 16:37 – What types of interviews should we expect?
• 17:10 – Prep for the behavioral interview
• 18:15 – Research the company and the industry
• 19:00 – Don’t overlook researching yourself
• 20:29 – Research the position you’re interviewing for
• 23:07 – Read between the lines of the job description
• 25:28 – What if the job description has things we don’t know?
• 27:28 – Research the interviewers
• 33:22 – Find something in common to break the ice
• 36:11 – Prep for the Tell me a time when…” questions with the STAR format

Day of the Interview
• 40:03 – Get your remote meeting gear set up right
• 44:38 – What do you wear for an interview?
• 49:14 – Treat your interview like a date and act and dress to impress

The Technical Interview
• 52:18 – Technical interviews are your time to shine
• 52:39 – Set yourself up for success
• 54:12 – Find design prompt websites. Practice. Practice! Practice!
• 55:17 – Take-home challenge tips
• 56:41 – Don’t get “Silicon Valleyed”
• 58:56 – Take-home challenges are dumb

Post Interview Steps
• 01:01:59 – Don’t send a LinkedIn connection request right after the interview
• 01:04:26 – How do you negotiate your new salary?
• 01:09:02 – The person who gives the number first loses
• 01:10:06 – Beware the “what’s your current salary?” question
• 01:19:56 – If you’re a mid-career shifter, tell your interesting story

Post Offer Steps
• 01:12:35 – The thank you note

Helpful Links:
• Some various STAR method articles
• Blind App – An anonymous professional network.
• Levels.fyi – Salary info for negotiations.
• Sharpen.design – Design prompt generator for practicing whiteboard challenges.
• Fresh2Design Slack – Austin & Dallas UX design professionals Slack group with over 2,000 members.
• Ulanzi webcam light
• Blue Snowball USB microphone

About Jay
Jay has been a UX designer for over 10 years. he’s currently a Senior UX Designer at AWS where he works on SageMaker, which is a framework for Data Scientists and Data Engineers to build Machine Learning models. Our product encompasses the full ML pipeline from preparing data to training and tuning machine learning models, all the way to deploying and monitoring the performance of those models (and lots of stuff in-between like detecting bias and helping make AI responsible).
His work history is pretty darn interesting. He’s had gigs all over the graphic design and software industry. Working for large and small ad agencies, software startups, and now at Amazon.
Jay has added a layer of complexity to his role with each career move over the years: Freelance Graphic designer, Graphic designer at an Ad agency, Web designer, Web developer, Front-end engineer, UX designer, UX specifically for Artificial Intelligence and Machine Learning

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Episode thumbnail by Hunters Race on Unsplash

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31. Derek goes camping Jul 22, 2021

Show notes

This past week, Derek went camping. While he was there he had the opportunity to tour Mammoth Cave. While inside, Derek noticed strata in the rock, created over millions of years.

You may be wondering what Derek’s recent adventure at Mammoth Cave National Park has to do with software architecture. What can Mother Nature teach us about building enterprise software in a more scalable way?

Derek had an epiphany.

These strata are a lot like what many of our enterprise software tends to look like over time. The “MVP” we build first gets stuck under the layers upon layers of code build on top of it over the years. It becomes increasingly harder to modify this base layer the more times pass. Minor mistakes become harder to fix. Tech debt becomes harder to erase.

How can we ensure our enterprise software stands the test of time? How can we ensure our software stays “soft”? How can we ensure the code we write today doesn’t hold us back tomorrow?

Topics:
• 04:09 – Derek’s camping adventure
• 09:12 – Derek has an epiphany
• 11:17 – Things won’t go the way you expect. But what did you learn?
• 14:51 – Jeremy’s Deliverance moment
• 16:19 – Derek has a second epiphany
• 20:54 – How do we keep from creating rigid software strata?
• 21:44 – Dan North’s CUPID principles might help
• 23:19 – Keep your systems composable

Helpful Links:
• Mammoth Cave National Park
• 27. CUPID: A Software Love Story with Dan North

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After Hours: An Evening with Derek’s First Born Jul 20, 2021

Show notes

In this episode, our brave hero Derek goes solo + 1. He invited his firstborn into the gauntlet of fire also known as the RetroTime interview seat. They talked about the tech that powered school during the pandemic, the dangers of money-grubbin’ video games, and other 8-year-old struggles in 2021. She even put up with a few classic This or That questions. So, we hope you enjoy this deeply personal episode with Derek and his daughter. It’s a dang ol’ hoot!

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Get Hired: Craft a killer resume and portfolio with Kristine Yuen Jul 08, 2021

Show notes

Now that you’ve built up a solid network, the next step is getting your portfolio and resume together. For a lot of people, this is one of the most daunting parts of the hiring process.

The questions can be overwhelming if you’re new to the design field. Where do you even start? How do you format your resume? How do you get past the ATS bots? What content should you include? How do you build a website? Should you use a template? How do you write a case study?

Kristine Yuen, a design manager at LinkedIn, joins us to talk about how to craft a killer portfolio and resume to get past the ATS bots and recruiters to impress the hiring managers to get a shot at an in-person interview.

Kristine put together a list of portfolios she likes and explains a little bit about why she likes each of them:

karindevenish.com – Kristine really likes the overall structure of Karin’s Credit Sherpa case study. It’s very thorough and visual. Her favorite section is how she shows her iterations side by side. It really helps comprehend the differences between the variations and makes it easy to follow along in her story.
yangq.design – Yang’s portfolio is a very visual portfolio that uses motion subtly. Particularly, the home page is really well laid out. It catches the attention of the reviewer quickly and it is detailed to understand what the projects are all about.
rbrahmwar.com – Paisool is a well-laid-out case study. It is visually balanced and clear in terms of storytelling. Ridhi mixes her process well with the content that she writes. She also uses a similar family of illustrations that blend well with her visuals in the rest of the portfolio. Also, the solution section at the end is very easy to comprehend the flows within the designed app.
shunweiwilson.com – This portfolio has a wide range of projects that showcase Wilson’s background from UX to industrial design. She likes how he lays it out without taking away the emphasis from his UX work. Additionally, she enjoys his About page. It showcases a nice balance between his professional interests, experiences, and personal hobbies. Additionally, all his links are really easy to find.
rajatbagga.com – Rajat’s portfolio is a visual take on dark mode. I enjoyed seeing the visuals and motion together in his case studies. In particular Vedetarian, the motion adds a lot of delight and helps me understand the intention of his app. Also, his process is light enough to comprehend the steps without going into tons of detail.
kritikakushwaha.com/projects – Kritika’s Spark case study does a really great job of making text look extremely visual. She uses cards and blocking as techniques to balance out paragraphs of text. She also does a good job of balancing out the digital and physical solution of her project, as it emphasizes the UI more.
rachelthinks.design – Kristine’s favorite case study from Rachel’s portfolio is the Google Buzz project. Rachel doesn’t use GIFs or videos of her solution, instead, she uses arrows in the images to show how her app works. It works really well as it’s subtle, clear, and easy to comprehend.

Topics:
• 02:20 – What makes a great first impression?
• 02:36 – Don’t forget the whole package: Resume, portfolios & LinkedIn oh my!
• 03:35 – Resumes become more important as you get more experience
• 05:38 – Use social media to show your work even if you’re not looking for work now.
• 08:44 – Even if you’re not trying to be a visual designer, visuals still matter
• 09:31 – What is the usability of your portfolio like?
• 10:05 – Tell a great story
• 11:15 – Balance out your process with visuals
• 11:41 – Where do you find case study data without experience?
• 12:33 – Make sure you differentiate your portfolio from others in your cohort or class
• 14:24 – How do people who aren’t visual designers get a beautiful portfolio?
• 19:18 – Do non-designers need portfolio websites?
• 20:43 – How much personal information should we include on our website?
• 25:01 – What’s your interesting mid-career shift story?
• 27:18 – The best portfolios tell the best stories
• 30:28 – Where do we start with writing a killer resume?
• 32:32 – Use your LinkedIn profile to manage the overflow of content
• 33:34 – How do we format to manage the resume ATS bots?
• 37:21 – Use keywords to your advantage
• 38:27 – Don’t design your resume only for the ATS bots
• 39:56 – How do we describe non-design job experience?
• 40:53 – Don’t lead with past experience, lead with what you want to do now
• 42:23 – How do we craft a great experience bullet point?
• 46:09 – How do we use LinkedIn effectively?
• 52:25 – Please avoid the silly expertise scales on resumes

Helpful Links:
• Interaction of Color by Josef Albers
• Thinking with Type by Ellen Lupton
• Grid Systems in Graphic Design by Josef Müller-Brockmann
• bestfolios.com

About Kristine
Kristine is a Design Manager at LinkedIn, leading a team of designers to create the best customer experience for the Pages product. She has been at LinkedIn for 4.5 years. Before her current position, Kristine was a consultant at Deloitte Digital, working with different Fortune 500 companies on building digital products. She earned a Master’s of Design in Interaction Design from California College of Arts and before that, she obtained a Bachelor of Business in Business from the University of Notre Dame. She takes a multidisciplinary approach that encompasses the fields of design, business, and technology. Kristine enjoys mentoring and coaching aspiring UX designers and students through platforms such as Amazing Designer People List outside of her daily work. As an avid presenter and mentor, Kristine enjoys speaking about design-related topics and design career paths.

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