Stay ConnectedPT Pintcast is a physical therapy podcast featuring conversations with physical therapists, clinic owners, educators, and leaders shaping the future of physical therapy.
Hosted by Jimmy McKay, PT, DPT, PT Pintcast blends real talk, big ideas, and practical insight on clinical care, business, culture, and where physical therapy is headed next. If a TED Talk and a radio show had a baby and raised it in a physical therapy clinic, this would be it.
Copyright: © PT Pintcast LLC
A real-world clinic-owner problem: a therapist who wants the upside (patients “dropped in their lap”) but won’t do the minimum (timely notes, accountability). Dave and Jimmy walk through the practical HR/documentation approach, how one low-effort teammate drags culture and outcomes, and the retention strategies that keep high-value patients loyal to the practice even when staff changes.
What you’ll learn
People & brands mentioned
Episode theme: If your marketing “isn’t working,” your real bottleneck is usually operations + friction—and tech/ads will only amplify what’s already broken.
What we covered“Technology doesn’t fix broken processes. It scales them.”
Physical therapy can’t survive on “me, me, me” messaging. Dr. Lisa VanHoose breaks down why rehabilitation deserts are growing, why gatekeeping admissions is fueling the PT workforce shortage, and what it looks like to rebuild the profession around community, access, and relational capacity—not just credentials and productivity.
We talk rural retention, community-based rehab, why “bootstraps” is a myth in healthcare design, and how the Ujima Institute is building real-world mobility support through food access, youth training, health literacy, and neighbor-to-neighbor infrastructure.
Chapters
00:00 Neighbors Shape Health
07:55 Admissions Beyond GPA
13:40 Rehab Desert Reality
22:35 Systems Over Bootstraps
30:20 Keep PTs In Practice
43:20 Ujima In Action
Guest + Resources
Dr. Lisa VanHoose (she/her)
Ujima Institute (community-rooted health + education)
Mentions: Ikigai, Blue Zones research, PCORI (patient-centered research model), community-based rehab, telehealth/remote monitoring, “Nothing About Us Without Us”
Ujima Institute: https://www.ujimainstitute.com/
If your clinic feels busy but profit isn’t increasing, this episode will hit home.
Doug Adams joins Jimmy to break down one of the most uncomfortable truths in private practice physical therapy: growth does not come from treating more people. It comes from treating the right people.
Key Takeaways:
• Why every PT clinic needs a defined sales process
• The difference between commoditized visits and transformational outcomes
• How defining your ideal patient increases revenue per client
• Why word-of-mouth only works when the experience is aligned
• The danger of the “just get more patients” mindset
• How AI and “good enough” rehab advice threaten generic clinics
• The uncomfortable decision clinic owners must make to grow
If you’re a clinic owner chasing volume, this episode challenges you to rethink your model. Revenue per visit, lifetime value, and brand alignment matter more than raw visit counts.
Jeremy VanDevender shares a practical clinic-growth and leadership framework built on a few core ideas: lead with optimism, listen like it’s your job (because it is), and create real pathways for clinicians to grow—clinically or into leadership—without burning out.
In this episode, we cover:
Equus Growth Advisors: https://equusgrowth.com/
AI is no longer theoretical for clinic owners.
A PT in Ohio just received a 12-visit self-pay package from a patient who found her through AI search.
That changes the conversation.
In this episode, we explore:
This episode reinforces a core truth:
Attention → Trust → Action
You can’t shortcut trust.
You can’t buy authority.
You earn it through presence and frequency.
???? Connect with the CrewFollow Tony Maritato on YouTube:
https://www.youtube.com/c/MedicareBilling
Follow Dave Kittle on YouTube:
https://www.youtube.com/@thedavekittleshow/featured
Follow Jimmy McKay on YouTube:
https://www.youtube.com/@ptpodcasts
Stop Running a 1998 Clinic in 2026
Reimbursement is shrinking. Expenses are rising. And too many PT clinics are still operating like it’s 1998.
Albert Katz, CEO of Flagler Health, joins Jimmy to talk about:
If you care about protecting margin, improving efficiency, and building a clinic that survives the next decade — this episode matters.
GuestAlbert Katz
Heidi Jannenga has been part of this show since the early days — and she returns with data every clinic owner and staff PT needs to see.
The 2025 State of Rehab Therapy Report reveals a widening gap between clinicians and leadership. While leaders assume pay is the biggest issue, clinicians say they’re motivated by purpose, autonomy, and meaningful work.
This episode explores:
If the profession is at an inflection point, this is the conversation shaping what happens next.
Are PTs Leaving Money on the Table?
In this episode, Jimmy, Tony Maritato, and Dave Kittle dig into something most physical therapists aren’t even considering:
Live selling. Affiliate income. Attention as the business model.
It starts with Jimmy testing live selling premium recovery devices through Amazon Live.
But it quickly turns into a bigger conversation:
This isn’t about selling out.
It’s about understanding the shift happening in business:
Attention → Trust → RevenueIf you don’t build attention, someone else will.
What We Covered???? Live Selling & Amazon LiveYou don’t need to reinvent the wheel.
You need to build your version of it.
Tony breaks down:
Spending six figures at conferences…
For 48 hours of exposure.
Meanwhile:
What if the future of PT looks more like:
Instead of:
Physical therapy doesn’t have a value problem.
It has a positioning problem.
In this episode, Jimmy talks with Matthew Pratte about why private outpatient practices are getting squeezed — and what to do about it.
Key Topics Covered:Waiting for reimbursement to improve isn’t a strategy.
Independent clinics must rethink who they sell to — and how they position PT as first-line musculoskeletal care.
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