Hustle Humbly Podcast

Latest Episodes:

119: New Construction Nov 15, 2021

Show notes

New construction can feel very different from traditional resale transactions. In this episode, we dive into new construction for Realtors with special guest Chad Broussard, a builder from Lafayette, Louisiana with more than 20 years of experience.

Chad shares his perspective on what agents should know when working with builders and representing buyers in new construction homes. From managing costs and timelines to setting clear expectations with clients, this conversation offers valuable insight into the builder side of the process.

We also discuss the relationship between builders and agents, the importance of professionalism on job sites, and how Realtors can build strong partnerships with builders in their market.

Here's what we cover in this episode:

- An inside look at new construction for Realtors - Chad Broussard's journey into the building industry - The difference between spec homes and custom homes - How builders manage construction costs and budgets - What agents often misunderstand about new construction - Why builder addendums and contracts matter - Setting buyer expectations during the build process - Jobsite etiquette and scheduling visits properly - Coordinating with lenders and appraisers during construction - The role Realtors play when representing buyers in new builds - Builder warranties and post-closing expectations - How strong builder-agent relationships improve transactions

Understanding new construction for Realtors helps agents better serve their buyers while building stronger relationships with builders. When expectations are clear and communication stays professional, new construction transactions can be smooth and rewarding for everyone involved.

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Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

118: Obstacles & Weaknesses Part 2 Nov 08, 2021

Show notes

Every real estate agent faces obstacles and weaknesses at some point. In this episode, we continue the conversation about overcoming obstacles in real estate and how agents can navigate busy seasons, manage urgency, and build systems that support their business.

Running a real estate business comes with constant demands. From multiple listings and offers to client communication and paperwork, it's easy to feel overwhelmed if you don't have clear systems and boundaries in place.

We talk about the importance of recognizing what's truly urgent, protecting time for rest, and building simple organizational systems that keep your business running smoothly.

Here's what we cover in this episode:

- Why overcoming obstacles in real estate starts with self-awareness - Managing urgency during busy seasons - How to determine what tasks are truly urgent - Setting boundaries while still serving clients well - Why maintaining at least one strong boundary helps prevent burnout - Organizational systems that keep agents efficient - Using tools like Trello, spreadsheets, and templates - Why perfectionism can slow down your progress - Choosing progress over perfection in your business systems - Delegation challenges and learning to let go of control - Outsourcing tasks and referring clients when necessary - Developing emotional intelligence when working with clients

Overcoming obstacles in real estate doesn't require perfection. It requires honesty about your weaknesses, simple systems that support your workflow, and the willingness to adjust when things get busy.

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Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

117: Obstacles & Weaknesses Part 1 Nov 01, 2021

Show notes

Every real estate business faces obstacles and weaknesses. In this episode, we take an honest look at the challenges that come with building and managing a real estate career.

From time management struggles to emotional boundaries and delegation, we talk about the real obstacles in real estate business that agents face as they grow. Even with strong systems in place, busy seasons and multiple transactions can quickly create pressure if you're not prepared.

We also share a behind-the-scenes look at one of Alissa's busiest weeks yet—five listings all receiving multiple offers—and how sticking to systems helped manage the chaos.

Here's what we cover in this episode:

- Common obstacles in real estate business - Alissa's busy week managing five listings at once - Handling multiple offers and constant communication - How strong systems help prevent burnout - Managing buyer expectations in competitive markets - Why sharing CMAs and disclosures early can save time - Time management challenges many agents face - Avoiding the cycle of being overbooked or under-scheduled - Using the SWOT framework to evaluate your business - Delegation struggles and learning to let go of control - Setting limits on client load and protecting your time - Understanding the emotional side of real estate transactions

Recognizing the obstacles in real estate business is the first step to improving. When you reflect honestly on your weaknesses and build systems to support your strengths, your business becomes more sustainable and less stressful.

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All Resources: http://hustlehumblypodcast.com

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

116: Talk to Me: Communication Oct 25, 2021

Show notes

Communication is one of the most important skills a Realtor can develop. In this episode, we talk about why communication is success in real estate and how better communication can improve transactions, reduce stress, and build stronger client relationships.

Even when you have systems, checklists, and templates, deals can still go sideways if communication breaks down. That's why learning how and when to communicate with clients, agents, and vendors is such an important part of being a professional.

We share real stories of communication mishaps and the lessons they taught us about setting expectations, confirming details, and staying proactive throughout the transaction.

Here's what we cover in this episode:

- Why communication is success in real estate - How small miscommunications can create bigger problems - Why systems only work if clients understand them - Setting expectations early with buyers and sellers - Why repeating important information can prevent mistakes - Choosing the right communication method: phone, email, or text - Why important conversations should happen by phone - How to buffer emotions during difficult negotiations - Communicating clearly with cooperating agents - Why proactive updates build client trust - Acknowledging client emotions before offering solutions - How professionalism in communication strengthens your reputation

Strong communication keeps everyone aligned and helps transactions run more smoothly. When you lead with clarity, empathy, and professionalism, clients feel confident and supported every step of the way.

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All Resources: http://hustlehumblypodcast.com

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

115: Closing Delays Oct 18, 2021

Show notes

Closing delays in real estate are more common than many agents realize. Even when everything seems to be going smoothly, unexpected issues can appear at the last minute and push a closing date back.

In this episode, we talk about the many reasons closing delays happen and how Realtors can better manage them. From weather events and appraisal issues to financing problems and insurance complications, there are many moving parts that can affect a transaction timeline.

We share real examples of closings being delayed and discuss how better communication and proactive systems can help agents protect their clients and keep deals moving forward.

Here's what we cover in this episode:

- Why closing delays in real estate are more common than you might think - The most common causes of delayed closings - How appraisal issues can slow down a transaction - The role lenders and title companies play in the timeline - Why insurance approvals can hold up closing - How weather events and natural disasters can impact closings - Why communication between agents, lenders, and title companies matters - Setting expectations with buyers and sellers early in the process - Managing contingent offers and potential risks - Real-life examples of closing delays and what could have prevented them

Closing delays in real estate are not always avoidable, but proactive communication and strong systems can make a huge difference. When you stay ahead of potential problems, your clients stay informed and confident throughout the process.

Leave us a review at http://ratethispodcast.com/hustlehumbly

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Email Templates 101: http://emailtemplates101.com

Agent Systems 101: http://agentsystems101.com

All Resources: http://hustlehumblypodcast.com

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

114: It's Another Q&A Day! Oct 11, 2021

Show notes

Every Realtor eventually asks the question: when is it time to fire a client? In this episode, we answer one of the most common agent questions—when to fire real estate clients and how to handle it professionally.

Sometimes clients simply aren't the right fit. Maybe expectations are unrealistic, communication becomes difficult, or the relationship starts to affect your ability to run your business well. Knowing when to walk away can protect your time, energy, and reputation.

This Q&A episode also covers several other topics submitted by listeners, including how to deal with combative agents, follow-up strategies, post-closing systems, and creative client appreciation ideas.

Here's what we cover in this episode:

- When to fire real estate clients and how to recognize red flags - How to part ways with a client respectfully - Why not every client needs to stay in your long-term sphere - Handling combative agents while staying professional - When it's appropriate to escalate unethical behavior - Why you may need to involve brokers before reporting agents - How often to follow up with referrals and new leads - Why once-a-month follow-up often works best - Post-closing routines for reviews, gifts, and thank-you notes - Strategies for getting more Google reviews - Ideas for simple and effective client appreciation events - Creative email marketing ideas for staying in touch with past clients

Learning when to fire real estate clients is part of building a healthy business. Trust your instincts, maintain your professionalism, and protect the systems that keep your business running smoothly.

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Agent Systems 101: http://agentsystems101.com

All Resources: http://hustlehumblypodcast.com

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

113: Be the Boss Oct 04, 2021

Show notes

What does it really mean to be the boss in your real estate business? In this episode, we talk about how Realtors can lead their clients with confidence while maintaining strong boundaries and professional systems.

Many agents struggle with saying yes to everything. But if you want to avoid burnout and run a sustainable business, you have to step into the role of leader. Being the boss in real estate means setting expectations, guiding your clients with expertise, and standing behind your processes.

We also kick things off with an update on Alissa's flip project and the design decisions that are transforming the property.

Here's what we cover in this episode:

- What it means to be the boss in real estate - Alissa's flip house update and renovation decisions - Why agents must educate clients about the process - How setting expectations prevents wasted time - Real examples of confidently leading listing appointments - Why honesty and professionalism win listings - Using experience and market data to guide clients - The importance of boundaries with buyers and sellers - Knowing when to say no to protect your business - Communicating clear business hours and expectations - The difference between being client-employed and being a "yes person" - How systems give you the confidence to lead your business

When you operate with confidence, structure, and clear expectations, clients trust you more. Being the boss in real estate isn't about controlling your clients—it's about guiding them with professionalism and expertise.

Leave us a review at http://ratethispodcast.com/hustlehumbly

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Agent Systems 101: http://agentsystems101.com

All Resources: http://hustlehumblypodcast.com

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

112: Safety First Sep 27, 2021

Show notes

Realtor safety is one of the most important topics in our industry, and it's something every agent should take seriously. In this episode, we revisit the conversation about Realtor safety and why adopting a "safety first" mindset can protect you from dangerous situations.

Real estate agents often work alone, meet strangers, and enter vacant homes in unfamiliar neighborhoods. That combination can create real risks if proper safety practices are not in place.

We share real-life experiences and practical tips that every Realtor should consider when meeting new clients, hosting open houses, and showing homes.

Here's what we cover in this episode:

- Why Realtor safety should always come first - The risks agents face when working with unknown clients - Why meeting clients at the office first is a smart practice - The importance of pre-approvals and vetting new buyers - Real stories that highlight why safety systems matter - Safety risks associated with open houses - Why the end of an open house can be the most vulnerable time - Safety practices like accountability partners and safety apps - Why agents should avoid putting clients in their personal vehicles - The responsibility brokers have to create safety policies - How Realtor Safety Month raises awareness in the industry - The inspiring work of the Beverly Carter Foundation

Your job as a Realtor is important, but no commission check is worth risking your safety. Make Realtor safety part of your daily routine and protect yourself while serving your clients.

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All Resources: http://hustlehumblypodcast.com

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

111: Sellers' Market Shenanigans Sep 20, 2021

Show notes

When inventory is low and demand is sky high, things can get a little wild. In this episode, we're talking about sellers' market shenanigans—the chaotic, frustrating, and sometimes unethical behavior that shows up when the market gets competitive.

From agents behaving badly to desperate buyers trying every trick in the book, this episode pulls back the curtain on what really happens during a hot sellers' market.

We also share a behind-the-scenes update on Alissa's latest flip project and the surprising challenges that came with buying a property from multiple heirs.

Here's what we cover in this episode:

- The reality of sellers' market shenanigans in competitive markets - Alissa's flip project and the challenges of purchasing from multiple heirs - Renovation planning and contractor relationships - A difficult appraisal situation and what it meant for the buyers - Why empathy matters during stressful transactions - Unethical behavior some agents resort to during multiple-offer situations - Stories of agents manipulating showings and listings - How professionalism can set you apart in a chaotic market - The growing presence of FSBOs and discount brokerages - Why maintaining boundaries and ethics matters more than ever - The importance of protecting your reputation during tough transactions

Sellers' market shenanigans may come and go, but professionalism, kindness, and integrity should always stay the same.

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All Resources: http://hustlehumblypodcast.com

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one

110: Effing Feedback Sep 13, 2021

Show notes

Showing feedback is one of the most frustrating parts of listing a home. Sellers want it, agents promise it, and yet… it often never arrives.

In this episode, we're discussing showing feedback in real estate and whether feedback forms actually provide useful information. If you've ever chased down another agent for feedback or tried to explain to a seller why none came in, you know the struggle.

We talk about why feedback forms are so inconsistent, how to set better expectations with your sellers, and smarter ways to collect meaningful feedback.

Here's what we cover in this episode:

- Why showing feedback in real estate can be unreliable - Why sellers often expect more feedback than agents can provide - The common frustrations agents face when requesting feedback - Setting expectations with sellers before the first showing - Why "no offer" can actually be useful feedback - How to customize feedback requests for better responses - Why generic feedback forms often fail - Creative ways to gather feedback outside traditional forms - Hosting agent tours and gathering insights from peers - Using open houses and office meetings to gather feedback - Why overpromising feedback during listing presentations can backfire - How feedback can help you grow as an agent

Showing feedback in real estate can be helpful—but only when it's used thoughtfully. Setting expectations and asking the right questions can make the process more useful for both agents and sellers.

Leave us a review at http://ratethispodcast.com/hustlehumbly

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Agent Systems 101: http://agentsystems101.com

All Resources: http://hustlehumblypodcast.com

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com

Music:

Straight A's by Connor Price → https://connorprice.shop/

The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one