Dispatch in Depth

Latest Episodes:

Shedding Light on Shift Work with Andrew Moore-Ede Aug 20, 2019

Show notes

Isabel talks with Andrew Moore-Ede, a consultant for CIRCADIAN Light. They discuss the impact of shift work on the human body, how different wavelengths of light have different effects, and things to do to help regulate your circadian rhythm. For Your Information: CIRCADIAN's website: https://www.circadian.com/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Ethical Tension with Jerry Overton Aug 06, 2019

Show notes

Isabel talks with Jerry Overton, President of the International Academies of Emergency Dispatch and chair of IAED's institutional review board. They discuss the function of IRBs, the relatively recent shift in science to protecting the rights of its patients, and how research affects the protocol. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Processing Trauma with Dr. David Rozek Jul 23, 2019

Show notes

Isabel talks with Dr. David Rozek, a clinical psychologist at the University of Utah. They discuss similarities between veterans and first responders, what cognitive processing therapy focuses on, and how to begin managing the effects of trauma in your own life right now. For Your Information: National Center for Veteran Studies (Utah chapter): https://veterans.utah.edu/ If you live in Utah and are an emergency dispatcher, you're eligible to participate in a clinical trial about Cognitive Processing Therapy and/or receive free therapy for PTSD: https://veterans.utah.edu/clinical-services/ Find a therapist who uses Cognitive Processing Therapy near you: https://cptforptsd.com/cpt-provider-roster/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Every Member a Mentor with Kim O'Donnell Jul 09, 2019

Show notes

Isabel talks with Kim O'Donnell, Commander for Communications Education & Quality Improvement for Toronto Paramedic Services. They discuss the role of curiosity in mentorship, the new feedback sandwich, and the difference between mentoring, training, and coaching. For Your Information: To learn more about leadership training, check out our podcast about the CCM program: https://aedrjournal.org/leadership-training-days-with-anthony-minge-and-joe-coons/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Leadership Training Days with Anthony Minge and Joe Coons Jun 25, 2019

Show notes

Isabel talks with Anthony Minge, Senior Partner with Fitch & Associates, and Joe Coons, Director of Safety and Communications for LifeFlight Eagle. Together they discuss the Communication Center Manager Program, the kinds of research projects that CCM participants do, and why disseminating the results of those projects is important. For Your Information: Fitch & Associates' Communication Center Manager (CCM) Program: https://www.fitchassoc.com/communication-center-manager-program/ DiSC personality profiles: https://www.discprofile.com/what-is-disc/overview/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Tell Me Why with Steve Zenes May 14, 2019

Show notes

Isabel talks with Steve Zenes, 911 Operations Coordinator with the Morris County Communications Center. They discuss how police dispatch is different from fire and EMS, why "Tell me exactly what happened" matters, and parallels between police work and research. For Your Information: Link to Steve's poster: https://aedrjournal.org/evaluating-the-effect-of-proper-use-of-tell-me-exactly-what-happened-case-entry-questions-on-chief-complaint-selection-and-information-gathering-at-emergency-police-dispatch/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

An Education in Trauma with Dr. Stella Benami Apr 30, 2019

Show notes

Isabel talks with Dr. Stella Benami, researcher and former emergency dispatcher. They discuss how Dr. Benami's experiences in dispatch inspired her dissertation, the difference between compassion fatigue and burnout, and the biggest factors in the mental health of emergency dispatchers. For Your Information: Link to the podcast episode on emotional labor: https://aedrjournal.org/youve-got-me-doing-emotional-labor-with-dr-sharon-mastracci-and-ian-adams/ Brower Psychological: http://browerpsychological.com/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Show Me the Evidence with Dr. Mike Barnum Apr 16, 2019

Show notes

Isabel talks with Dr. Mike Barnum, an emergency medicine physician in Las Vegas. They discuss how evidence informs practice, the different types of evidence, and how to integrate sound data into your center. For Your Information: AMR Las Vegas: https://www.amr.net/locations/operations/nevada/las-vegas/las-vegas-event-medical American College of Emergency Physicians: https://www.acep.org/ American Academy of Emergency Medicine: https://www.aaem.org/ National Association of EMS Physicians: https://naemsp.org/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Potential Exposure with Dr. Mike McEvoy Apr 02, 2019

Show notes

Isabel talks with Dr. Mike McEvoy, EMS Coordinator for Saratoga County. They discuss common myths about bystander and responder potential for opioid exposure, the symptoms of an opioid overdose, and how to keep callers safe. For Your Information: The article in the Journal that Mike responded to: https://iaedjournal.org/when-you-need-it-most/ Mike's response article: https://iaedjournal.org/scene-safety-in-an-opioid-epidemic/ American College of Medical Toxicology (ACMT) and American Academy of Clinical Toxicology (AACT) position statement: https://www.tandfonline.com/doi/full/10.1080/15563650.2017.1373782 Prehospital Emergency Care article: https://www.tandfonline.com/doi/abs/10.1080/10903127.2017.1367446?journalCode=ipec20 NIOSH recommendations: https://www.cdc.gov/niosh/topics/opioids/fieldinvestigations.html Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Care in Place with Dr. Karen Abrashkin Mar 19, 2019

Show notes

Isabel talks with Dr. Karen Abrashkin, Medical Director of the House Calls Program and the Clinical Call Center for Northwell Health. They discuss how the House Calls Program works, the benefits of aging in place, and the complexities of DNRs. For Your Information: Independence at Home: https://innovation.cms.gov/initiatives/independence-at-home/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

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