Dispatch in Depth

Latest Episodes:

More Than a Pile of Data with Todd Stout May 12, 2020

Show notes

Todd Stout, president and founder of FirstWatch, discusses the role of FirstWatch in COVID-19 surveillance, lessons learned from the Ebola virus outbreak, and the importance of emergency dispatchers increasing their resilience. For Your Information: FirstWatch website: www.firstwatch.net/ Learn more about Health Intelligence: www.firstwatch.net/hi/ Paramedic Chiefs of Canada webinar featuring FirstWatch, Snohomish County 911, and Orleans Parish Communication District: www.firstwatch.net/paramedic-chief…rt-3-april-9th/ ResilientFirst with Mike Taigman: www.firstwatch.net/resilientfirst-…binar-10-24-19/

The New Normal with Director Tyrell Morris May 05, 2020

Show notes

Director Tyrell Morris, Orleans Parish Communication District, discusses the implementation of Protocol 36: Pandemic, Epidemic, and Outbreak (Surveillance and Triage), the role of video triage in COVID-19 calls, and New Orleans's self-quarantine registry. For Your Information: OPCD's COVID-19 ECC Resources: opcdla.gov/covid-19-ecc-resources/ SHOWUP: S – Sincere; H–Honest; O–Optimistic; W–Well-informed; U–Upbeat; and P– Procedurally Compliant

COVID-19 Surveillance with Terry Peterson Apr 28, 2020

Show notes

Terry Peterson, Deputy Director of Snohomish County 911, discusses his center's implementation of Protocol 36: Pandemic/Epidemic/Outbreak (Surveillance or Triage), how things have changed for emergency dispatchers, and how they're planning for the future. For Your Information: Download Protocol 36 and stay up-to-date on COVID-19 communications: www.emergencydispatch.org/COVID-19-Communications Snohomish County 911's website: snohomishcountywa.gov/5589/COVID-19-Response

Side Effects May Vary (Part 2) with Anne Camaro and Jeremy DeMar Dec 10, 2019

Show notes

Isabel talks with Anne Camaro, assistant director of administration and training with the Cambridge Emergency Communications Department, and Jeremy DeMar, director of emergency communications for the city of Springfield, MA. They continue the discussion about the friends and family of 911 stress survey, including how it was distributed and what its results mean for dispatch as a profession. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Side Effects May Vary (Part 1) with Liz Belmonte and Adam Timm Nov 26, 2019

Show notes

Isabel talks with Liz Belmonte, training supervisor at Cambridge Emergency Communications, and Adam Timm, a 911 trainer and consultant. They discuss a survey about the effects of dispatch stress on emergency dispatchers' families, the importance of resilience, and things you can do now to minimize negative effects. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Addressed to the Nines with Drew Cooper, M.C. Baldwin, and Dawn Dilego Nov 12, 2019

Show notes

Isabel talks with Drew Cooper of the Rural Utah Project, M.C. Baldwin of the Navajo Nation Addressing Authority, and Dawn Dilego of the Bluff Fire Department. They discuss a lack of formal addresses in the Navajo Nation, the steps being taken to improve the situation, and how it effects emergency response in the area. For Your Information: Rural Utah Project website: https://www.ruralutahproject.org Learn more about Plus codes: https://plus.codes Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Advanced SEND with Bonni Stockman and Darren Judd Oct 29, 2019

Show notes

Isabel talks with Bonni Stockman, associate director of instructor services at IAED, and Darren Judd, program administrator for PDC. They discuss the development of the Advanced SEND protocol, how it works, and its purpose in emergency dispatch. For Your Information: More information on excited delirium: https://www.policeone.com/emotionally-disturbed-persons-edp/videos/reality-training-how-to-handle-excited-delirium-cases-64n16QYRUGYeiFmq/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Preparing Your Poster with Dr. Chris Olola Oct 15, 2019

Show notes

Isabel talks with Dr. Chris Olola, IAED's Director of Research and Biomedical Informatics. They discuss what a research poster is, how to create one, and why you can and should submit one for NAVIGATOR 2020. For Your Information: Learn more about posters here: https://aedrjournal.org/poster-resources/ Need some more guidance? Use this step-by-step form: https://www.surveymonkey.com/r/Nav2020posters Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Restart a Heart with Jason Carlyon Oct 01, 2019

Show notes

Isabel talks with Jason Carlyon, Community and Engagement Coordinator for Yorkshire Ambulance Service. They discuss the origins of Restart a Heart day, the role of bystanders in cardiac arrest survival, and how to bolster community engagement via your ambulance service. For Your Information: International Liaison Committee on Resuscitation (ILCOR) website: https://www.ilcor.org/world-restart-a-heart-2019/ Restart a Heart website: https://www.restartaheart.yas.nhs.uk/ Want to get involved in a study? Have a question? Want us to cover a topic? Email us at dispatchindepth @ emergencydispatch (dot) org

Turn the Bleed Around with Greg Scott and Dr. Paul Stiegler Sep 03, 2019

Show notes

Isabel talks with Greg Scott, IAED Associate Director of Protocol Evolution, and Dr. Paul Stiegler, emergency physician. They discuss the need for a new tourniquet protocol, the research that went into creating it, and the situations in which it will be used. For Your Information: Stop the Bleed: https://www.dhs.gov/stopthebleed Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

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