Dispatch in Depth

Latest Episodes:

You've Got a Trend in Me with Kerri Hatt and Anthony Minge Sep 15, 2020

Show notes

Kerri Hatt, editor-in-chief of EMS1 magazine, and Anthony Minge, senior partner with Fitch & Associates, discuss the 2020 EMS Trend Report, which continues a five-year effort to identify how EMS providers, managers, and leaders perceive the challenges impacting the sustainability and future of the industry. For Your Information: Read the 2020 EMS Trend Report: https://www.ems1.com/ems-trend-report/articles/2020-ems-trend-report-heed-industry-warning-signs-commit-to-change-rwCWJuICXiSTQ54L/ EMS1: https://www.ems1.com/ Fitch & Associates: https://www.fitchassoc.com/ The 911 Training Institute: https://www.911training.net/

BONUS EPISODE: Making Positive Change Where You Are with Rev. France A. Davis Sep 08, 2020

Show notes

Reverend France A. Davis, civil rights activist and advisory member of the IAED's new Diversity and Inclusion Board, discusses his background as an activist, the steps we need to take to achieve equality in America, and how emergency dispatch specifically can help effect change.

Data Left, Right, and Center with Dr. Chris Olola, Greg Scott, and Matt Hirschi Sep 01, 2020

Show notes

Dr. Chris Olola, Director of Research for the IAED, Greg Scott, Associate Director of Protocol Evolution, and Matt Hirschi, Data Analyst, discuss the IAED's data center: what it is, how it came to be, and how it can benefit your agency. For Your Information: Check out the data center dashboards: https://www.emergencydispatch.org/data-center-dashboards Have a question for the research team? Email them at ARCresearchteam @ emergencydispatch (dot) org.

In It to WIN It with Chandy Ghosh and Monica Million Aug 18, 2020

Show notes

Chandy Ghosh and Monica Million, co-founders of NENA's WIN initiative, discuss the need for spaces dedicated to women in 911 as well as WIN's objectives. Learn more about WIN: https://www.nena.org/page/win

Freedom House Ambulance Service with Kari Dickerson Aug 04, 2020

Show notes

Kari Dickerson, firefighter, paramedic, and Director of Diversity and Membership for the National EMS Museum, discusses Freedom House Ambulance Service, one of the first ever EMS programs, and its influence on modern emergency medicine. Want to learn more about Freedom House? These links are a good place to start: https://www.facebook.com/istandwithfreedomhouse/ http://traumedypodcast.com/episode-5-freedom-house-director-gene-starzenski/ https://www.emsworld.com/article/1222574/forgotten-legacy-freedom-house

911der Women with Sara Weston Jul 21, 2020

Show notes

Sara Weston, senior project consultant for 911 Authority, discusses 911der Women, a group she created for women in careers touching 911 to connect with and support one another. For Your Information: https://www.911derwomen.com/ https://www.911training.net/post/911derwomen https://www.instagram.com/911derwomen/

911 Citizens' Academy with Sarah Smith Jul 07, 2020

Show notes

Sarah Smith, Public Information Officer for Pennington County Emergency Services Communication Center, discusses her center's 911 Citizens' Academy—what it is, who it's for, and how to institute one in your own center. For Your Information: https://www.pennco.org/citizens911 https://rapidcityjournal.com/news/local/dispatchers-offer-a-look-inside-the-nerve-center-of-emergency/article_c62b4418-7813-5739-9236-b7dfd86e7f98.html

Implicit Bias with Liz Belmonte Jun 23, 2020

Show notes

Liz Belmonte, training supervisor at Cambridge Emergency Communications, discusses implicit bias, including how it can affect every step of an emergency police call, from the caller to the dispatcher to the responding police officer. For Your Information: Test your implicit biases: https://perception.org/research/implicit-bias/ Watch Dr. Mahzarin R. Banaji explain hidden biases: https://www.youtube.com/watch?v=XK_G-rkXenM&t=2s

An Isolated Existence with Jennet Sullivan Jun 09, 2020

Show notes

Jennet Sullivan, Accreditation and Compliance Coordinator for Cedar Park Police Department, discusses domestic violence and abuse by sharing her mother's experience and outlining things emergency dispatchers should remember when taking these calls. For Your Information: The following are resources for victims of domestic abuse and anyone wanting to learn more. www.thehotline.org/help/ Helping teenagers create healthy relationships: www.loveisrespect.org/ ncadv.org/ www.futureswithoutviolence.org/ www.nrcdv.org/ How to talk with kids about domestic violence: www.domesticshelters.org/articles/chi…tic-violence www.thehotline.org/help/help-for-f…nds-and-family/

Handle with Care with Tina DeCola May 26, 2020

Show notes

Tina DeCola, Communications Specialist Supervisor for Las Vegas Fire and Rescue, discusses the call that got her interested in human trafficking, signs emergency dispatchers can look for to spot potential trafficking calls, and the perspectives of trafficking victims. For Your Information: If you would like to contact Tina regarding her training on handling human trafficking calls, you can reach her at tdecola @ lasvegasnevada (dot) gov Denise Amber Lee Foundation: www.deniseamberlee.org/

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