Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
This is an episode to revamp your life — to overcome challenges and pursue your passion! The Dental A-Team works with heart, passion, and soul through the good and the bad, and we want you to do the same.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
All practices reach a point in their lives where they need to make a decision: Expand your practice and take all insurances; drop insurance plans; or keep doing what you're doing and hope something changes.
This episode dives into successfully dropping insurance plans and maximizing your time in a day. Kiera explains the process for bidding adieu to plans and keeping patients happy:
Establish a fee-for-service culture, have a membership plan in place
Decide on a plan to cancel and know how many people are on that plan
Decide on date to terminate the plan, submit a plan
Finalize communication
Train team on verbiage
The Dental A-Team can personalize this process for you and provide you with templates to do so. Be sure to reach out: hello@thedentalateam.com
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Kiera is joined by Tiffany at eAssist to talk all things outsourcing. eAssist is a remote dental billing company that offers a variety of services (like dental billing, patient billing, insurance verification). Together, Kiera and Tiffany touch on the following topics:
How outsourcing can help increase your front office's success
The best tip for following up on outstanding claims
How often billing is touched in a healthy practice
How to get buildups paid
The rate of appeals
And a ton more!
Episode resources:
Email learnmore@eassist.me
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
There are three Dental A-Team consultants on the pod today — Tiff, Brit, and Dana! They're here to discuss taking the time to train the people you've already got in your dental practice. By investing up front the proper amount of time and training, you'll end up with more devoted team members in the long run. Tiff, Brit, and Dana talk about what this looks like in a practice: How to put specific plans in place and not skimp on the details.
Episode resources:
Reach out to Brit, Dana, and Tiff
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Think about a decision you need to make today. Is it weighing on your mind? In this episode, Kiera encourages listeners to just decide. She walks through the art of decisiveness in three steps:
Think it out
Weight pros and cons
Act
Episode resources:
Reach out to Brit and Tiff
Take Dental A-Team's office manager course
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Kiera is joined by Brad from Kleer to talk about the perks of membership plans over dental insurance, why a membership plan can create consistent revenue for your practice during uncertain times, and how to even start putting together such a plan. Kleer, by the way, helps roll out membership plans effectively and successfully to uninsured patients
Kiera and Brad also touch on why patients may be hesitant to sign up for a membership plan and dental practice resistance, and how to overcome each.
Episode resources:
Listen to episode 343, A Revolutionary Idea: Membership Programs for Small Businesses
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
The Dental A-Team is in full bloom over here. We love springtime!
Today's episode touches on establishing a set schedule for your personal and professional life — or having a cadence. Kiera shares why having a cadence helps her stay on top of so many tasks in her life. Some examples of what your practice can set to a regular cadence: Billing, reviewing hygiene numbers, following up with patients, ordering supplies, and a ton more!
Episode resources:
Reach out to Kiera
Take Dental A-Team's office manager course
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Tiff and Brit are on the podcast to share tips and tricks from offices nationwide. In this episode, they focus on your practice's handbook. Your handbook is different from an operations manual, and the two share why it's so incredibly important to have your handbook updated (and reviewed by an expert in your state) on an annual basis.
Episode resources:
Reach out to Brit and Tiff
Take Dental A-Team's office manager course
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
We're fresh off of Tax Day, and you still might be cringing over its impacts. Kiera brings back Art Wiederman of Eide Bailly to talk about how to avoid those tax surprises in the future. Kiera and Art review your CPA's responsibilities, how to leverage money in advance of Tax Day, planning for retirement, and why having a financial expert who knows the dental industry in your corner is so important.
Episode resources:
Tune into Art's podcast, The Art of Dental Finance and Management
Listen to episode 281, Tax Advantages You're Missing Out On
Listen to episode 260, Do You Zig When Others Zag?
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics:
The one trait you need to be a successful OM
Why your OM needs to be a numbers person
How to be fair and respected as an OM
What the ideal OM/doctor relationship looks like
Plus a ton more!
Episode resources:
Reach out to Brit and Kiera
Take Dental A-Team's office manager course
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
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