Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
First impressions are everything, so in this episode, Kiera and Dana talk about how to get your practice to stand out in the crowd. They discuss how to do the perfect new patient call, why this minimizes patient cancellations, and where to start if your customer service isn't that stellar.
Episode resources:
Reach out to Dana and Kiera
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Kiera is on the Mikey Martin Show! This crossover episode goes deep into all things Kiera: She shares her story, the good, bad, and ugly. Meditation, goals, business opportunities, her favorite books, and a major life lesson she's learning right now.
This episode is a great reminder to enjoy life, work hard, and be gentle with yourself.
Episode resources:
Subscribe to the Mikey Martin Show podcast
Reach out to Kiera
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In a recent interview with Authority Magazine, Kiera shared 5 tips needed to create a successful dental career. One of those tips was culture creation — and that's what this episode is all about. Kiera talks about creating the best culture for your practice and for your team. Her three tips to get there are:
Start with yourself
Have a palpable culture
Plan for a slow burn
When you have a great culture, your patients' and team's experience at work is just as great whether you as a leader are there or not.
Episode resources:
Reach out to Kiera
Read Kiera's interview in Authority Magazine
Subscribe to The Dental A-Team podcast
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Review the podcast on iTunes
Dana is on the podcast to speak with Kiera about promoting internally … the right way. The benefits of taking this route include keeping someone who's already loyal to the company, they're part of the team culture, and they're committed to making the practice a better place. The plan of action Dana and Kiera discuss includes:
Outlining clear expectations
Providing decision-making authority
Having hard conversations
Giving yourself a grace period
Knowing who the right person is
And more!
Episode resources:
Reach out to Dana and Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Continuing education is a great way to motivate your team to do and be better at their jobs! In this episode, Kiera talks about the best ways to pursue CE both as an entire office and individually. She shares how the Dental A-Team does CE and gives great ideas for how you can get started now.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Kiera is joined by Tiff, aka Spiffy Tiffy, to talk about making that perfect day schedule (because YES it's possible!). The three steps to getting there:
Understand what you want your schedule to feel like
Know how long procedures will take you
Have a daily goal
These three points build you a scaffolding for your day, which you can fill in easily from there.
Episode resources:
Reach out to Tiff and Kiera
Subscribe to The Dental A-Team podcast
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Review the podcast on iTunes
How's business these days?
Cory Pinegar, the guest on this episode, asked Kiera this question and it launched a conversation about being successful and happy — and authentically so. Cory and Kiera get deeply personal about the struggles in their lives, and how they've sought to overcome them.
Remember, as a leader or owner, you are your greatest asset to your business, and seeking authenticity is important for your mental, physical, and spiritual self.
Episode resources:
Get in touch with Cory directly: cory@getcallforce.com
Listen to episode 454: Dentistry Automation: Will Your Practice Be Left Behind?
Reach out to Kiera
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Doctors, are you struggling with OMs who don't seem to have a desire to work? Kiera offers four questions to ask yourselves in this episode before you write that OM off completely:
Has the OM co-created goals with you?
Does the OM have power to do their job?
Have you been direct in your expectations?
Is there a gap of knowledge?
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Kiera is joined by Brit, and the pair discuss what the Dental A-Team is seeing its practices do for optimization. You may hear "practice optimization" and become overwhelmed with all the things you need to do. Kiera and Brit address that. They encourage the following steps:
Know thyself
Align your goals
Recognize what's going to get the greatest impact (along the easiest path)
Stop spinning your wheels trying to get everything done. Instead, become laser-focused!
Episode resources:
Reach out to Brit and Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Dr. Dave Moghadam returns to the Dental A-Team podcast! This time, he's giving the goods on priority scheduling, something he's been working with for over a year now. He and Kiera go deep into priority scheduling with the following highlights:
How to map out ideal schedule
Keeping it flexible
Rolling out to the team
Space for emergencies
How hygiene fits in
And more!
About Dr. Moghadam:
Dr. Moghadam was born and raised in Morris County, New Jersey. After completing his undergraduate degree at Rutgers University in New Brunswick he went on to obtain his Doctor of Dental Medicine degree from the University of Medicine and Dentistry (UMDNJ) in Newark. During his time at UMDNJ, Dr. Moghadam received extensive recognition for his outstanding leadership, academic and clinical aptitude, and dedication to the profession. Some of his achievements include receiving the William R. Cinotti Endowed Scholarship and the American Student Dental Association Award of Excellence, as well as induction into the Gamma Pi Delta Prosthodontic Honor Society.
He then chose to complete a general practice residency at Robert Wood Johnson University Hospital in New Brunswick where he received advanced training with an emphasis on comprehensive restorative treatment, endodontics, and implant dentistry.
Episode resources:
Check out Dr. Dave Moghadam's practice
Listen to episode 496, Perfect Quarterly Calibration
Listen to episode 472, How to Calibrate Your Hygiene Team
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
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