Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
Want to know if your practice is a place people like? Take a look at the number of internal referrals you're getting. Kiera shares why your patients telling others to come is a sign of a healthy, thriving practice. Internal referrals mean your practice provides great service, delivers on promises, and is real and authentic (no more fake it 'til you make it!).
Listen to this episode to learn how to increase the amount of internal referrals your practice gets and make patients raving fans of your work.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Wanna know what makes the best teams? Collaboration. Team members working together creates positive morale and culture, and that's what you want in a practice. Hear some nuggets of wisdom from Kiera as she talks about growing your team into leaders and giving them purpose each week.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
It's a consultant-takeover episode! Spiffy Tiffy and Brit talk about the transition of bringing on a new associate … and what that's like from a team member's perspective. It can be exciting. It can be scary. And both of those feelings are okay. The two consultants share what they've experienced in the offices they're visiting, and how team members can take ownership bringing a new person to your practice.
Episode resources:
Reach out to Brit and Tiff
Subscribe to The Dental A-Team podcast
The Dental A-Team is made up of consultants with front office, clinical, and leadership expertise who are here for your practice to make it the best it can be! In this episode, Kiera talks about the benefits, opportunities, and support that DAT brings to your office — all revolving around increasing profit, encouraging you to be the best version of yourself, and perfecting your practice's systems.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Billing extraordinaire Sarah O'Brien is on the podcast! Sarah and Kiera are talking all things documentation + getting your claims paid faster. Included topics are …
Why documentation is important
How it relates to billing
What SOAP notes are
Why better notes = better patient experience
How to get the right information to insurance companies
And more
Check out Sarah's documentation reference sheet!
Episode resources:
Connect with Sarah: sarah@evolutiondentalbilling.com or 602-318-9396
Learn more about Evolution Dental Billing
Listen to episode 296, Unveiling the Art of Negotiating Fee Schedules
Listen to episode 291, 2020 — Close Your Billing Out Strong
Reach out to Kiera
Subscribe to The Dental A-Team podcast
It's time for another office autopsy! The office Kiera discusses in this episode is undergoing a big transition — from a five-op office to a 10-op (maybe even 15) one. Kiera shares the journey she's been through with the doctor, who was initially hesitant to bring her on, and how she was able to help guide the office to success.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
We all want the best patients ever in our practice, right? Kiera dives into how to get those great patients through your doors in this episode.
Where does it all start? With you! Here's what you need to do:
Create an avatar for your ideal patient(s)
Assure the culture of your practice is conducive to that ideal patient
Review your database to pinpoint ideal patients already coming to you
Episode resources:
Reach out to Kiera
Listen to episode 421, How to Get More New Patients
Listen to episode 102, Don't Cater to the World; Cater to Your Ideal Patient
Subscribe to The Dental A-Team podcast
Dr. Erin Elliot speaks with Kiera (from a pickleball tournament!) about how to make your practice invaluable to a community — even during a recession. They touch on the following:
How to expand your in-house services
How to hire highly motivated team members
Tasks you can do proactively today
How to keep your mental stamina
And more
Dr. Elliot was able to produce and collect during the early days of Covid-19 because these approaches were established in her practice. Listen up to learn how your practice can be just as valuable.
Episode resources:
Take Dr. Elliott's sleep apnea course
Listen to episode 436, Tackling Adding New Comprehensive Dentistry
Listen to episode 166, Expanding Your Dentistry Scope
Reach out to Kiera
Subscribe to The Dental A-Team podcast
This episode is about a listener-requested topic! When you're in the dentistry field, it's easy to feel as if you're financially behind all of your non-dental friends. Kiera shares her own experiences with this mental game, and how she was able to get through it.
Episode resources:
Reach out to Kiera
Listen to episode 121, Paying off Student Loans? Here's What Not do Do
Subscribe to The Dental A-Team podcast
Is your team obsessed with having the best patient experience possible? In this episode, Kiera is joined by Dana to talk about how to get your team into that same-day treatment mindset. They discuss what it takes to get your team on board for a pro-same-day treatment culture, how it can save your office time, and why this approach bleeds into a culture of pivoting, growing, and evolving all at once.
Episode resources:
Reach out to Dana and Kiera
Subscribe to The Dental A-Team podcast
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