Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
Paul Edwards, founder and CEO of CEDR, is on the podcast. CEDR is an HR company that helps managers solve problems while staying in compliance, and Paul has fantastic advice for how to hire those difference makers for your practice. With Kiera, he shares his thoughts on:
The importance of job descriptions for each role
How to create a plan for hiring
Why you can't be afraid of bringing on new people
What happens when you find the right person
Episode resources:
Join the CEDR Facebook group: HR Base Camp
Listen to the What the Hell Just Happened in HR podcast
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Here's your quick fix for getting more patients through your doors! Kiera talks through the following ideas (and why they work):
Make sure your company is one you believe in
Know your ideal patient
Host monthly or quarterly giveaways
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
It's a consultant takeover with Brit and Dana! Something the two have been hearing a lot in practices across the country is treatment coordinators aren't sure where to direct patients amid numerous treatment options, then financing options. It's a lot to cover! In this episode, Brit and Dana discuss how to make financial options as simple as possible for both parties (patient and practice). They touch on:
The right time to talk about cost
Who should be the one talking dollars
How many patient options should be presented
And more!
Episode resources:
Reach out to Dana and Brit
Subscribe to The Dental A-Team podcast
Brit is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she's sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training the leadership team, setting up KPIs, providing profit and loss statement education, and allowing culture and patient experience to grow in each practice while keeping an overall brand.
Episode resources:
Reach out to Brit and Kiera
Subscribe to The Dental A-Team podcast
Vanessa Vitagliano with Dental Warranty is on the podcast to talk about utilizing a warranty to provide peace of mind to your patients (and practice), especially amid these times of uncertainty. Vanessa and Kiera discuss what it's like for both the practice and patient if Dental Warranty is utilized, the benefits the program offers, how it works with insurance plans, and a ton more.
Be sure to get an exclusive link below for Dental A-Team listeners to get a $500 discount on Dental Warranty offers!
Episode resources:
Get $500 off when joining Dental Warranty: go.dentalwarrantycorp.com/DentalATeam
Reach out to Kiera
Subscribe to The Dental A-Team podcast
This is an episode all about perio and why it's so important to establish protocol for it in your practice. Dana joins Kiera to touch on the following:
Why establishing perio protocol will benefit your hygiene team
How to get calibration
How to implement more perio conversations
No two perio philosophies are identical, so providing guidelines for your practice will help with continuity between patients.
Episode resources:
Reach out to Dana and Kiera
Subscribe to The Dental A-Team podcast
This episode is for those who can't seem to catch a break no matter how hard they try. Kiera shares her personal experiences from this past year that have brought chaos into her life, and how she found a way to take a moment and be still.
Remember: Life is happening for you and now to you.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
When it comes to marketing, are you just spending money for the sake of spending money? This episode is all about realizing your marketing return on investment. Where are your patients coming from? What's working and not working? Kiera shares what practices should be asking of their markets to get the most bang for their buck.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
This episode is about reflecting on who you are — as a business owner, as a team member, and on the person you've become. Kiera talks about different types of business owners, and strengths that come with each, and then encourages listeners to write a letter to themselves to come back to in a year, two years, five years, or ten years. Leave notes for yourself, ask questions, and challenge who you are.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Kiera is answering a listener's question! The question: How do I double-check my CPA?
The answer … is in this episode! Kiera talks about why as a business owner, you need to have a basic understanding of taxes and finances — enough to know when red flags pop up.
She shares how she navigates the finances of her business (alongside a team of tax experts), how she is able to stay aware, and why it's so important to at least be aware of what's going on.
Want to ask your own question and have it answered on the podcast? Email hello@TheDentalATeam.com!
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Our TOPPODCAST Picks 
