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    Business

    Creating Disney Magic

    Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.

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    Latest Episodes:
    Exercise Will Make You a Better Leader Jun 02, 2015
    Show notes

    Exercise is an important aspect of being a powerful leader. Lee Cockerell explains why you need to take care of yourself so you can take care of others.

    Lee talks the small ways he puts exercise into his day by parking three blocks away, taking the stairs and using small opportunities to add movement into his day. He also works with a strength training twice each week.

    Exercise helps leaders release and relief stress. Putting exercise into your calendar ensures you don't less stress build up.


    Your Attitude Will Set You Apart May 26, 2015
    Show notes

    Skill can be learned, but attitude must be decided. Lee Cockerell shares a story of how his attitude while peeling potatoes in the Army set him apart. Doing work with a positive attitude, no matter what your job, will ensure you get noticed.

    Having a great attitude and being reliable are the two most important aspects of your career. Self-reflection is the first step to ensuring you are working with a great attitude.

    A great way to take time to reflect is to take a vacation. Magical Vacation Planners is here to help. You can reach them at 407-442-2694.

    Resources

    Have an excellent career by learning from Lee: Career Magic

    Lee's website: https://www.leecockerell.com/


    Leaders are Readers May 19, 2015
    Show notes

    To be an effective leader you need to be a reader. Lee Cockerell explains how reading helps a leader understand current events and effective leadership methods. You can become an expert in any topic just be reading a couple of relevant books.

    Lee also offers reading recommendations.


    The Value of a Good Story May 12, 2015
    Show notes

    Stories are a powerful way to connect with other people.

    Stories are all around us in books, movies and even podcasts. Understanding how to tell a good story gives you an advantage in your career. If you want people to remember a point, wrap it in a story.

    In this episode, Lee also talks about why you are cheating yourself if you are not copying ideas from other people.


    How to Hire Outstanding People May 05, 2015
    Show notes

    Your people are your brand. If your employees give terrible service, peope will perceive your company the same way. Bad service given by bad employees will lead people to find another place to buy what you are selling.

    The key is to hire outstanding people. Hiring outstanding people will give you a competitive advantage over competitors.

    In this episode of Creating Disney Magic, Lee Cockerell explains the process to hire outstanding people.


    Why it Matters to Look Professional Apr 28, 2015
    Show notes

    The founder of Marriot gave Lee Cockerell an unexpected lesson in why you should look professional.

    Since Lee learned this lesson, he has always gone out of his way to look professional. In this episode, Lee explains why you need to look professional and the impact it will have on your career.

    Lee also talks about the new videos he has filmed for Thrive 15 to help you with time management. Use the code MAGIC for one free month.


    How to Manage Your Reputation Apr 21, 2015
    Show notes

    Lee Cockerell is known as the lovable leader from Walt Disney World, but that wasn't always his reputation. Lee was so tough on those around him he was known as the Doberman. Back then, Lee was not managing his reputation and he became known as someone you may not want to work with.

    Lee will tell you he is no longer a Doberman, he is now a Cocker Spaniel. He changed his mindset and the way he worked with other people. Eventually, he built a reputation as a great leader. In this episode of Creating Disney Magic, Lee offers advice on how to manage your reputation.


    Advice on Writing Apr 14, 2015
    Show notes

    Although Lee Cockerell is best known for his time with Disney, he is also a great writer. Lee is the author of three books and several hundred blog posts.

    In this episode of Creating Disney Magic, Lee answers questions from writers. Lee discusses writing habits, how to deal with writer's block, how to research for your book and much more.


    Excellence Through Clear Expectations Apr 07, 2015
    Show notes

    One of the keys to creating magic is having high expectations. You can use training to set clear expectations for everyone on your team.

    Training is important to any organization, but training does not have an impact if it is not followed by testing and enforcement. Training and enforcement create excellence because it builds confidence.


    A Look at Walt Disney Mar 31, 2015
    Show notes

    Lee Cockerell never met Walt Disney. In this episode Lee discusses what he would have asked Walt Disney if they had met. Lee also discusses other great leaders.

    Lee also explains the difference between leadership and management.


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