Show notes
Bio:
Daniel is the Chief Learning Officer at Texas Health Resources, the largest faith based nonprofit health system in the United States with a team of more than 25,000 employees. Texas Health was has won numerous awards for being a great place to work.
As CLO, Daniel and Daniel is for the strategic oversight of leadership and management development programs and initiatives, clinical and business education programs and initiatives, continuing medical education, medical libraries, and other system education and training initiatives provided by Texas Health Resources University.
Daniel was recently featured on the cover of Chief Learning Officer Magazine for transforming the learning culture, tearing down silos and saving millions of dollars in the process.
He has a BA and Masters from Stanford and MBA from Texas Christian’s MJ Neeley School of Business.
Expertise:
Finding common ground and problem solving
Gaining buy in from execs and using relationships to advance strategy
Notes:
Daniel’s background teaching English in Mexico and high school in Caliifronia
How Daniel moved into adult learning, MBA and learning roles
How Daniel moved up to CLO so fast
Advice to always do the job above you
The centralization and continuing medical education going on at Texas Health
How Daniel transformed the learning culture at Texas Health
How they centralized the organization to oversee hospitals vs specializations
The Learning and Education Cabinet that they created with other executives
They used Deloitte literature to help the “modern learner” and gave poker chips based on that
Why Daniel refers to himself as the Chief Time Officer because he is always thinking about mindshare
How and why they connect learning programs to company strategy
How to say no and give options to get to yes
Want to make sure resources are dedicated to core processes and services
They use some vendor partners for leadership development and continuing education and try to customize as much as possible
Rolling out situational leadership and make it look like Texas Health
The Education Advancement Program and how it helped with centralization
How and why Texas Health centralized all of the regional training to streamline
How lack of personal ownership and manager accountability can cause problems
Daniel’s greatest accomplishment of centralizing learning
The Change Management approach on the horizon
Daniel’s mistake of creating a program that bombed
We really learn best from experience
Trend: Augmented (more than virtual) reality and chatbots to help employees
The robots that manage the managers
Book: What the Dog Saw by Malcolm Gladwell
Advice: Show up, work hard and figure out how to work with the right people
Advice: Make sure you are solving the right problem
Links:
Book: David and Goliath by Malcolm Gladwell
Book: Freakonomics by Steven D. Levitt
For questions, comments and guest suggestions, contact the host, Andy Storch, at storch@advantageperformance.com
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