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AI Knowhow — Business
AI Knowhow

AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision.

Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace.

Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses.

Brought to you by the team at Knownwell: www.knownwell.com/podcast

Copyright: © 2023

Latest Episodes:

How Knowledgeable is Your Executive Team on AI? May 20, 2024

Show notes

What's the number one AI skill you can implement today? How can you ensure your executive team is up to speed with AI advancements?

First, Courtney, David, and Mohan revisit the topic of gauging your executive team's AI IQ and discuss the significance of both top-down and grassroots efforts in driving AI adoption. They provide practical steps for maintaining momentum and fostering a culture of experimentation and innovation.

Next, Pete talks with Karen Posey about the mindset CEOs need for AI success. Karen shares insights on the challenges and opportunities of integrating AI into business strategies, stressing the importance of customer-focused problem-solving and the evolving roles within organizations.

All of that PLUS Dan Sanchez, also known as Danchez, joins Courtney in a new segment: AI Skills! In this installment, Dan emphasizes the importance of using the plus version of ChatGPT to create custom GPTs, comparing them to the "Excel of AI." He shares tips on leveraging AI to automate repetitive tasks and optimize workflows, highlighting the importance of iterative improvement and experimentation.

Watch this episode on YouTube: https://youtu.be/zE9mXUeAj-c

Sign up for Knownwell's beta: www.knownwell.com

AI Knowhow is brought to you by the team at Knownwell.

AI for All: Getting the Benefits of AI to Main Street May 13, 2024

Show notes

How can we ensure that employees, not just Wall Street, benefit from the productivity and efficiency gains of AI?

And which one of us at Knownwell has very strong feelings about why a shift to a 32-hour work week would actually be a bad thing?

To help us answer these questions, this episode starts with a lively discussion between Knownwell's Courtney Baker, David DeWolf, and Mohan Rao. They debate a recent bill proposed in the US Senate that suggests AI productivity gains should enable a 32-hour work week (as opposed to the traditional 40). Spoiler alert: There is no consensus on this idea among our panelists.

Following that, Pete Buer speaks with Dr. Mfon Akpan, an assistant professor of accounting at Methodist University. They explore how AI is specifically impacting accounting practitioners and educational programs.

All of this PLUS Pete and Courtney discuss the Rabbit R1 device that Pete purchased and still hasn't received, in our latest edition of 'AI in the Wild'.

Sign up to be part of Knownwell's beta at www.knownwell.com.

Watch this episode on YouTube: https://youtu.be/XxgMGD9EeIc

AI Knowhow is brought to you by the team at Knownwell.

AI and the Science of Sales May 06, 2024

Show notes

How is AI going to change the world of B2B sales? And if sales reps today only spend 28% of their time selling, where do they spend the other 72%?

In this episode, the team talks about how AI intersects with sales and how you can leverage it in your business.

First, Courtney welcomes Mohan to the show for another edition of "AI Mythbusters". Today's topic: AI is relatively new. Mohan has some strong feelings about it.

After that, Courtney, David and Mohan are joined by special guest, Andre Yee from Tiga AI. They explore how AI is revolutionizing sales processes and emphasize the blend of data-driven insights and the essential human elements of sales relationships.

After that, Pete chats with SBI's Nick Toman about his company's research into B2B selling profiles and the impact AI has on sales.

To claim one of the 10 slots available to check out what Knownwell is building, visit www.knownwell.com/preview.

Watch this episode on YouTube: https://youtu.be/wPhpj7yP6MM

AI Knowhow is brought to you by the team at Knownwell.

Using AI to Understand Why You're Losing Clients Apr 29, 2024

Show notes

Everybody knows it's cheaper to keep a client than gain a new one. So how can AI ensure that you keep them?

And what if AI could also give you early warning signals that a client is at-risk?

Spoiler: It can.

Courtney, David, and Mohan have a conversation about client retention and the opportunities available for business to keep the clients they have. (They also talk about Chik-fil-A more than once.)

Also, Pete speaks with Noah Curran of Monkedia about why winning the right customers is one of the real keys to customer retention.

All that PLUS Courtney and Pete debut a new segment called AI in the Wild. This week Pete talks about how IBM is using AI to help run farms more efficiently and effectively.

To claim one of the 10 slots available to check out what Knownwell is building, visit www.knownwell.com/preview.

Watch this episode on YouTube: https://youtu.be/ilUxrRnapRQ

AI Knowhow is brought to you by the team at Knownwell.

Making Space for AI in the Enterprise Apr 22, 2024

Show notes

How is AI different from previous flashes in the pan like Google Glass, VR, or the Metaverse?

And how can anyone find time for new AI initiatives on top of everything else already on their plate?

Courtney, David, and Mohan discuss how businesses can strategically integrate AI to enhance efficiency and stay competitive despite the daily operational whirlwind. After that, Pete speaks with Narratize's Katie Taylor about tangible ways generative AI can actually give you more time back in the day.

All that PLUS we debut a new segment: AI Mythbusters!

Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com

Watch this episode on YouTube: https://youtu.be/bzHw5l44O5g

AI Knowhow is brought to you by the team at Knownwell.

How Clean Does Your Data Have to Be to Utilize AI? Apr 15, 2024

Show notes

Today's episode not only unpacks how clean your data has to be, but also emphasizes that you can't let perfection be the enemy of good enough. So, like most things, there are a lot of angles to consider, but that's why this episode is here for you.

Courtney, David, and Mohan explore how businesses can navigate data cleanliness beyond the traditional data stack approaches. They argue for the importance of operationalizing data swiftly and efficiently, bypassing extensive normalization efforts.

Also, Pete speaks with Jon Gillham from Originality.AI about the risks and rewards of using AI-generated content online.

All that PLUS the latest AI Business news. This week, Pete and Courtney explore Want to Know if AI Will Replace Your Job? I Tried Using it to Replace Myself and A New York business chatbot is sending out some particularly bad information.

Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com

Watch this episode on YouTube: https://youtu.be/bzHw5l44O5g

AI Knowhow is brought to you by the team at Knownwell.

How AI Can Help You Compete at a Higher Level Apr 08, 2024

Show notes

Can AI help you punch above your weight more easily than ever before?

Courtney, David, and Mohan discuss how AI can be a game-changer for small and medium-sized businesses, allowing them to compete more effectively against larger providers. They stress the importance of leveraging AI to automate operations and strategic knowledge work that was previously challenging for smaller businesses. After that, Pete speaks with futurist Aaron Linne (AI Producer) about the future of AI in business as well as what, exactly, a futurist is.

All that PLUS... the news. This week, Courtney and Pete talk about an article from Forbes titled Slam Dunk Technology: How AI is Revolutionizing The Game of Basketball. They also dive into an article from PYMNTS: Wendy's Launches AI-Driven Loyalty Platform to Deliver Customized Rewards

Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com

Watch this episode on YouTube: https://youtu.be/_bsFgxvZ9YQ

AI Knowhow is brought to you by the team at Knownwell.

Is AI Damaging Client Relationships? Apr 01, 2024

Show notes

Is AI damaging client relationships by ditching humans? And, if so, what can executives do about it?

Courtney, David, and Mohan get to the bottom of that question in this week's roundtable. They talk about the need to balance AI utilization with human interactions and suggest ways that AI can help us build the human relationships that companies need to thrive.

After that, Pete speaks with BELAY's Krisha Buehler about how her team at BELAY continuously experiments with AI tools so they can stay on the cutting edge of customer experience.

All that PLUS Courtney and Pete talk about the important news in AI & Business including Workplace AI, robots and trackers are bad for quality of life, study finds and How Financial Services Firms Can Unleash the Power of Generative AI.

Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

Learning from Past Disruptions to Predict the Future Mar 25, 2024

Show notes

They say that history repeats itself. Well, that is especially true in business and innovation.

In this episode, we explore what business leaders can learn from past technological disruptions and business failures. Courtney, David, and Mohan tackle companies including Blockbuster, Kodak, and Nokia and pinpoint what they missed and how you can avoid paying a similar price with your business.

After that, Pete speaks with Full Focus Founder and Chairman Michael Hyatt. Michael's experience leading Thomas Nelson Publishers through the transition to digital provides listeners with useful insights as our world is being shaped by AI.

And, of course, we have the latest in AI & Business News with Pete and Courtney. This week they talk about an AI tool called Devin that can tackle entire software projects and another project where AI is being used to decipher whale calls.

Listen to David's interview on Entrepreneuers On Fire: https://www.eofire.com/podcast/daviddewolf/

Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

How Business Models are Changing Due to AI Mar 18, 2024

Show notes

How is AI going to fundamentally change the way companies conduct business?

How should you be thinking about the evolution of your company's own business model?

To help us answer these important questions, Courtney, David, and Mohan discuss the potential disruptions brought about by AI, which might ultimately change business models or entire industries. They also explore the distinction between a change in model and a change in strategy, using Google as an example.

After that, Michelle Swan from Tercera joins Pete Buer to discuss how they are examining AI opportunities for both Tercera and the portfolio companies they invest in.

All that PLUS the latest news in AI with Courtney and Pete. This week, they discuss H&R Block and TurboTax allowing customers to use AI for tax advice and the release of the third version of Claude.ai.

Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

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