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AI Knowhow — Business
AI Knowhow

AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision.

Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace.

Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses.

Brought to you by the team at Knownwell: www.knownwell.com/podcast

Copyright: © 2023

Latest Episodes:

How AI Will Change Cross-Functional Work Mar 11, 2024

Show notes

Knownwell CEO David DeWolf likes to point out that 80% of our workday is consumed by cross-functional collaboration. In this episode, we explore the impact that AI will have not only on how we spend our time at the office but also on who we work with and how we collaborate.

Courtney Baker leads a panel with David DeWolf and Mohan Rao on AI's impact on cross-functional collaboration, talent acquisition, and knowledge management. After that, Pete Buer speaks with Brill Media's Robert Brill about how his company uses AI for some of their work with clients.

All that AND this week's news. This week, Courtney and Pete explore the growth in AI talent jobs and JPMorgan's AI-aided cashflow model that can cut work by 90%.

Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

Our Hottest Takes on the Future of Business & AI Mar 04, 2024

Show notes

In a special (and very spicy) episode, the C-Suite team at Knownwell gets together to share their personal favorite hot takes about AI in the business world.

Which of the FAANG stocks does David DeWolf think will see a decline?
What percentage of AI transformation projects does Pete Buer believe will ultimately fail?
How many winners and losers does Mohan Rao foresee emerging in our new AI age?
How much time does Courtney Baker predict AI will actually save us in 2024?
And, in perhaps the spiciest take of all, what are Google's Gemini's thoughts on all of this?

If you have thoughts on any of these hot takes, please share your comments over on the YouTube version of this episode: https://youtu.be/J-aGDhhy1go

Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

Breaking Down the State of Generative AI in 2024 Feb 26, 2024

Show notes

Developers using an AI copilot can now write code more than two times faster those who don't use AI assistance. Multimodal AI will soon become so commonplace that it essentially becomes table stakes. And there's a rapidly growing wave of AI companionship among younger generations as statistics show we're in the midst of a loneliness epidemic in the US.

How should business leaders look at these trends and the many more that are covered in CB Insights' exhaustive report on 2024 generative AI predictions?

Courtney Baker, David DeWolf, and Mohan Rao dive into this meaty, 112-page report and help listeners make sense of some of the stats and trends it covers.

Chief Strategy Officer Pete Buer also talks with Praveen Narra, CEO of Tech.US, about how his organization is using AI to help companies completely reinvent their business models—and how you can do the same.

All of that PLUS Courtney and Pete review the week in AI and Business news.

Watch this episode on YouTube: https://youtu.be/KUwW2BGPFk0

Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

How to Make AI the Ultimate Multiplier for Your Business Feb 19, 2024

Show notes

As a leader in your organization, you need to understand a simple point: AI can exponentially enhance operationall efficiency which, in turn, will boost productivity, increase profits, and foster innovation.

If you're not sure how to get started in using AI within your own company, then this is the episode for you.

Knownwell's Courtney Baker, David DeWolf, and Mohan Rao talk about how AI can be the ultimate multiplier in your organization. They also reflect on how we can apply the lessons of past technological revolutions to this moment.

After that, Pete Buer speaks with 3Pillar's Pankaj Chawla about the difference between "everyday" AI and "game-changing" AI. Pankaj provides practical advice for businesses embarking on their AI journey, emphasizing the importance of starting with manageable projects and developing a robust data infrastructure.

And, of course, we've got the latest in AI Business news with Courtney and Pete. This week they explore what Google's newly-rebranded Gemini means for the AI space and Pete hands out some awards for his favorite AI-themed Super Bowl commercials.

Watch this episode on YouTube: https://youtu.be/piJ9MrxFLfk

Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

What Does an AI-Enabled Company Look Like? Feb 12, 2024

Show notes

What makes an AI-enabled company different from companies that aren't yet using AI? What benefits do leaders stand to gain if they do enable their business with AI?

David DeWolf, Mohan Rao, and Courtney Baker discuss the possibilities and responsibilities of an AI-enabled business.

Then, Dmitry Shapiro, CEO of YouAI, joins Pete Buer to discuss his company's product, Mind Studio, and how it's democratizing access to developing AI applications.

As a special treat, Courtney tells Mohan and David how they did in last week's "Guess the Number of Times AI is Mentioned During Quarterly Sales Calls" Game.

All of that PLUS the latest in AI business news with Courtney and Pete.

Watch this episode on YouTube: https://youtu.be/1uLQ3rnNDb8

Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

The AI Advantage: Redrawing the Map of Business Success Feb 05, 2024

Show notes

What makes harnessing the power of AI in the near term all but an imperative for executives? How is the disruption artificial intelligence is bringing about different from the digital transformation we've seen impact so many industries in the last several decades?

This episode of AI Knowhow looks at the rapid adoption of artificial intelligence we've experienced in the last year and how the adoption curve from exploration to ROI seems to be even more collapsed than those in previous periods of technology disruption.

David DeWolf, Mohan Rao, and Courtney Baker discuss whether we've reached the point where getting started with AI is truly a do or die proposition.

Greg Alexander, Founder of the professional services mastermind community Collective 54, joins Pete Buer to share his insights into why AI is the ultimate leveler of the playing field for boutique professional services firms.

Plus Courtney and Pete Buer talk about the latest in business and AI.

Watch this episode on YouTube: https://youtu.be/k-4VOo5JtkU Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.

Leading Through a Professional Services AI Transformation Jan 29, 2024

Show notes

Which industry gets the award for the most challenging one when it comes to client retention? And how can AI help with client retention in professional services and beyond?

This episode of AI Knowhow touches on those questions and more. David DeWolf, Mohan Rao, and Courtney Baker discuss the role that AI can have in helping professional services organizations A) gain a deeper understanding of all the various signals impacting and showing client satisfaction and B) help leaders keep their finger on the pulse of client satisfaction as their organizations scale from the $10M-$20M in annual revenue range to $100MM-$200MM and above.

Pete Buer also talks with Matt Dixon of DCM Insights about some of his company's groundbreaking research, which found that client retention in professional services is hard and getting harder. A recent study DCM Insights conducted found that, as recently as five years ago, 76% of buyers preferred to buy again from partners or firms they'd used in the past. That percentage today has dropped to 53%, and it's expected to drop to 37% in the next five years.

The big takeaway for business leaders is clear: continuing to serve clients as if we're in a business as usual environment is a recipe for eventual extinction.

All that plus Courtney and Pete cover the latest news, including an overview of AI news coming out of the World Economic Forum's annual gathering in Davos and a new report from McKinsey that shows the gap between Digital and AI leaders and laggards is only growing.

Watch this episode on YouTube: https://youtu.be/mgJx7Ka993A Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/. AI Knowhow is brought to you by the team at Knownwell.

Adding AI to Your C-Suite: Introducing Knownwell Client Intelligence Jan 22, 2024

Show notes

Are you ready to add an AI-powered digital executive to your C-Suite? What problems would it help solve? And how would you even know if you needed one?

This episode is all about introducing Knownwell Client Intelligence, an AI-powered product we're building to help professional services companies derive greater insights from the natural communication flows and structured data in their business.

The aim of Knownwell Client Intelligence is to help executives get smarter about utilizing their existing data and information to drive client retention. Research has shown that companies can increase profitability by up to 91% if they improve retention by as little as 5%.

David DeWolf, Mohan Rao, and Courtney Baker discuss the pain points they've heard from executives since launching Knownwell in September that have led us to build Knownwell Client Intelligence and the larger Knownwell Intelligent Enterprise Operating Platform.

All that PLUS the news with Pete Buer.

Watch this episode on YouTube: https://youtu.be/WWLwZJJYTPo

To sign up for the Knownwell Client Intelligence beta waitlist, go to https://knownwell.com/client-intelligence/.

Boardroom Challenges in 2024 - and How AI Can Help Jan 15, 2024

Show notes

What are some of the biggest challenges executives and board members will have to work through in 2024? How can AI help business leaders at the highest levels solve some of these challenges as they navigate their organizations through unprecedented change?

This episode explores some of the toughest questions executives have to address. Courtney Baker, David DeWolf, and Mohan Rao engage in a wide-ranging discussion that covers the deluge of data companies now have to sift through to find insights, the increasing difficulty of client retention in a world where choice is more abundant than ever, and the challenge of mining unstructured data for information and insights that lead to impact.

Pete Buer also talks with Ingrid Curtis, President of Sparq, about how her company is using AI to drive customer satisfaction and client retention. This includes developing several internal, AI-powered tools that leverage the power of shared knowledge and experience from across their entire organization, rather than keeping those siloed in teams or individuals.

All that plus Courtney and Pete cover the latest news, which includes layoffs from Google and Volkswagen integrating ChatGPT into its vehicles this year.

To join the beta waitlist for Knownwell's first intelligent enterprise operating system, make sure to visit www.knownwell.com.

AI Knowhow is brought to you by the team at Knownwell.

AI Opportunities and Threats in 2024 Jan 08, 2024

Show notes

It's a brand new year and AI is only going to become more important to you and your business. How can you capitalize on the opportunities that AI affords while also negating the threats?

In this episode, Courtney Baker has an in-depth conversation with Knownwell's David DeWolf and Mohan Rao about the full spectrum of AI opportunities and threats. After that, Pete Buer speaks with Kastle Systems CEO Haniel Lynn about how to choose the right AI opportunities to pursue.

And, of course, Courtney and Pete keep you up-to-date on all the latest news in business and AI.

Take your free AI Readiness Assessment at https://knownwell.com/assessment.

AI Knowhow is brought to you by the team at Knownwell.

Visit www.knownwell.com to discover how we can help you harness the power of AI to boost profitability.

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