What's Next In - TopPodcast.com

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What's Next In: Innovation with Ken Moore Feb 18, 2021

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From 5G to blockchain to quantum computing and more, emerging technologies have the potential to transform almost every aspect of our lives. Ken Moore, Mastercard's chief innovation officer, is behind the company's efforts to harness them in new ways, modernizing payments and transforming transactions.

On the latest episode of "What's Next In," Moore shares his thoughts on Mastercard's approach to innovation, risk-taking and collaboration. He discusses which emerging tech excites him the most, including the hot topic from CES this year, 5G: "It's ten times faster, responds ten times quicker and can support 300 times more simultaneously-connected products," he says.

Hosted by Arthur Baker, each episode of "What's Next In" informally explores big ideas and trends in the world of payments technology and beyond.

Hear from Moore about how Mastercard accelerates emerging ideas to create more meaningful digital experiences in everything from 5G to blockchain to quantum computing and artificial intelligence.

What's Next In: Inclusive Cities with Miguel Gamiño Jr. Nov 30, 2020

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How a city looks is often different than how it functions, with even the most diverse and cosmopolitan urban centers struggling to bring the growth and extend the benefits of the digital economy to all of its citizens.

On the latest episode of "What's Next In," Miguel Gamiño Jr., head of Global Cities and City Possible at Mastercard, discusses how his career in information and technology has spanned the continent and why a city only works if it works for everyone. But don't jus think of them as 'smart cities.'

Before COVID-19, he says, "the digitization of public services and advancement of these quote-unquote smart cities concepts were a 'nice to have.' COVID all of a sudden made that a health concern, sometimes a life safety concern … All of sudden, resources can get reprioritized when you're talking about those kinds of consequences of not acting."

What's Next In: Sustainability with Kristina Kloberdanz Sep 24, 2020

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There was once a time when sustainability meant environmental causes. These days, though, it's much more than that. And for Mastercard it's all about being a force for good and harnessing decency.

Earlier this year, Mastercard reached its goal of bringing 500 million people into the financial system. They almost immediately doubled the commitment to connect 1 billion people to the digital economy and 50 million small businesses by 2025.

And in the midst of the global pandemic, the company quickly mobilized the full strength of its resources – technology, people, funding - to help not only their customers but communities around the world to recover.

Fresh off the heels of releasing Mastercard's annual Sustainability Report, it seems more than apropos that Chief Sustainability Officer Kristina Kloberdanz appears on the latest episode of "What's Next In."

Hosted by Arthur Baker, each episode of "What's Next In" informally explores big ideas and trends in the world of payments technology and beyond.

In their engaging discussion Kloberdanz explains the roadmap to tapping our people and our networks to build a more equitable society. She also discusses her early days at IBM (as a client rep), what it meant to be Mastercard's first sustainability officer, the road ahead and her early career as a ballerina for such prestigious Balanchine companies as The New York ballet and San Francisco Ballet.

What's Next In: Small Business with James Anderson Jul 29, 2020

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Small business, in a real sense, is big business — it has been the engine for the global economy and has the potential to power our recovery and growth. On the latest episode of "What's Next In," James Anderson, executive vice president, Global Commercial Products for Mastercard, tells us how the company is helping small businesses embrace digitization and harness the power of data insights.

Small businesses provide a lot of the diversity and variety in any capitalist society, Anderson says, and there is an interesting alignment between what Mastercard is doing for small businesses and the way governments think about them.

In this episode, Anderson and Baker chatted about the accelerated adoption of contactless payments, particularly in the United States; Anderson's propensity to collect unreliable British sportscars and the renowned cricket player with whom he shares the same moniker. "I am English but I actually don't follow cricket. From what I hear, he's pretty good..."

What's Next In: Customer Experience with Donald Chesnut Jul 13, 2020

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In times like these, it's vital for businesses to be close to customers -- not so much in the physical sense but in touch with what they need, how they feel, and perhaps most important, how they can deliver goods and services.

Because of this, we see no better time for us to chat with Mastercard's Chief Experience Officer Donald Chesnut who appeared on the latest episode of our podcast "What's Next In."

Chesnut chats about the strides and efforts Mastercard has made in enhancing customer experience, how his background in dramatic literature helps his job and an even an examination of the quote, "The experience of the product is bigger than the product itself..."

He also tackled the subject of small businesses and the hardships they're currently facing in this global pandemic.

What's Next In: Diversity and Inclusion with Randall Tucker Dec 16, 2019

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The employees of any large company are bound to have differences in age, gender, ethnicity, family status, background as well as the hundreds of other details that make us unique.

For the company to succeed, employees across the board must work together as a team and toward a common goal. But how?

To answer that question, we're joined by Mastercard's Chief Inclusion Officer Randall Tucker. The conversation, hosted by Arthur Baker, explores the different ways that we can create the right environment for people to exceed expectations and excel while having the opportunity to reach their greatest potential together.

Don't miss out on this must-listen – especially to hear what profession Randall would have pursued in another life.

What's Next In: Your Data with JoAnn Stonier Nov 13, 2019

Show notes

Of late, data has become a topic that's often front and center in many a news cycle. In this hyperconnected world, it's no secret that we've all become perpetual streams of data with every view, download, purchase, tap, click and swipe. The result of all these data points? The perfect virtual picture of both our professional and personal lives.

Because of this, we see no better time for us to chat with Mastercard's Chief Data Officer JoAnn Stonier. The conversation explores the essential role data plays in our business and our responsibility and commitment as a company to use that data in ways that are legal, ethical and in the best interest of our customers.

In her conversation with host Arthur Baker, JoAnn also explains how she approaches her role as well as lend some tips to how we can best secure data in our personal lives. It's a fascinating discussion and a must-listen for just about everyone on the planet with a smartphone, smart tv, connected car or smart speaker.

What's Next In: Disruption with Michael Miebach Sep 10, 2019

Show notes

What's one constant in life? Simple. It's Change. In these ever-evolving digital times, change comes fast and furious. In fact, when it's so transformative that it alters the way we conduct our day-to-day life, change quickly morphs into disruption.

And yup, disruption is the key to progress. Without disruption, there'd be no iPhone, no Google or Facebook, no Amazon, no Tesla and yes, no Mastercard.

Because of this, we see no better time for us to chat with Chief Product Officer Michael Miebach on the latest episode of "What's Next In." From the concept of fintech disruption to the risk and opportunity often associated with it, host Arthur Baker and co-host Emily Stepper discuss the evolving landscape that allows our company to be at the forefront to serve an increasingly-digital consumer. It's a must-listen...

What's Next In: Digital Life with Jorn Lambert Jul 30, 2019

Show notes

Life as we know it has changed. A lot. Thanks to achievements in innovation and technology, we live in a world that is digital by design. Those ones and zeroes help us reshape how we work, learn, consume media and shop. Digital life even dictates how we interact with each other.

Because of this, we see no better time for us to chat with Jorn Lambert, executive vice president, Digital Solutions on the latest episode of 'What's Next In.' So what's he chatting about with host Arthur Baker and co-host Parks Daniel? They dive into some of the products, partnerships and possibilities that allow Mastercard to serve an increasing digital consumer.

But what about the fun stuff? We also find out what unlikely subject Jorn studied in Rome and what his dream career would be. Super cool stuff.

What's Next In: Legacy with Ann Cairns May 28, 2019

Show notes

When we talk about a company's legacy, there's sometimes a tendency to think about the past. In our digital landscape, though, a legacy is something that very much lives with the decisions we make in the here and now. Because of this, we see no better time for us to chat with Vice Chairman Ann Cairns on the latest episode of 'What's Next In' about some of the foundational topics that are shaping Mastercard's legacy.

In this episode, Ann dives into the impact technology can have on our world regarding change, progression and evolution. She also speaks about the many opportunities we have to make a lasting impact on the fintech business.

From her exciting time working on an oil rig to her stint at Lehman Brothers, she also chats about her approach to risk and how a company can ensure they're making good decisions.

But what about the fun stuff? We find out what actress may play Ann in her biography and in what famous American city was she living during the filming of an iconic '80s teen comedy. Hint: It was windy.

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