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Christine Perfetti - Jumpstart Your UX Research Program Aug 08, 2013

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UX folks often have to sell the importance of the field to stakeholders. That’s also the case with user research. The costs and time associated with starting a research program, and actually interacting with users, are sources of a lot of friction. Organizations are now seeing the value in user research but it’s daunting to know where to begin. It’s also difficult to fit research into an already established process.

Adam Connor & Aaron Irizarry - Building Consensus in Critiques and Design Studios Aug 06, 2013

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Transcript available.

Critique is often confused with being negative and critical. However, the basis of critique is communication. Having strongly grounded communication is necessary for any relationship in life, work related or not.

Stephen Anderson - Displaying Data in Digestible Ways Aug 01, 2013

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Transcript available.

Culling through massive amounts of data is a headache. A dense table of aggregated data points can be useful in theory, but the manner in which it’s displayed is often a hindrance. Even more than that, showing that data in a chart or graph is confusing if it’s not effectively labeled. Data is useless when you can’t make good decisions from it.

Scott Berkun - Innovating on a Deadline Jul 31, 2013

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Transcript available.

Everyone wants to be innovative, to be the next iPhone, or Google. Innovation in itself is a tricky proposition. There’s really no way to aim for it as a goal and it’s not something you can declare you’re going to achieve. Many companies and products have been innovative though, so there must be some way to do it.

Kevin Hoffman - Leading Super Productive Meetings Jul 12, 2013

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Transcript available.

It’s common in the current technological landscape for teams to have remote members. Firing up a Skype session to join the whole team in a meeting is easy. However, having a remote element to your team is not without complications. There can be hurdles in terms of collaboration, not to mention the possibility of technical issues. In the end, co-located or remote won’t matter if the meeting itself is poorly designed.

Kim Goodwin - Using Scenarios to Design Intuitive Experiences Jun 28, 2013

Show notes

Transcript available.

Scenarios can represent the ideal picture of a user’s experience with a product or service because you can see how and when they’ll interact. However, a scenario is often missing the details of what's going on at this moment in time and that can be a sticking point. This is where the value of the journey map emerges.

Dan Saffer - Designing Microinteractions Jun 14, 2013

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Transcript available.

Do you think about the ringer on your phone and the ability to turn it off? Dan Saffer uses this example to kick off his book Microinteractions. Silencing the ringer on your phone is a common feature. If that feature is clunky or hard to find it interferes with needing to silence it quickly, in a crowded movie theatre for example. These tiny interactions that surround the main functionality are integral to rounding out the entire experience.

Jeff Gothelf - Lean UX: Escaping Product Requirement Hell Jun 07, 2013

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Transcript available.

Assumptions tend to be the downfall of many research projects. Making design decisions based on generalizations of what people are likely to do leads to surprises once you finally get your product in front of actual users. The result? Rework and frustration due to an overall lack of communication within the team.

Richard Rutter - Typography in Responsive Web Design May 29, 2013

Show notes

Transcript available.

Typography wears many hats in the user experience world. It’s part of the overall look of the visual design. It can convey tone and meaning of the content. Well set type can improve the user experience through readability and be an important piece of the accessibility puzzle for users with low vision. As with most things involving the web these days, typography isn’t immune to the disruption caused by mobile and multi-device design.

Russ Unger’s “Designing the Conversation” May 24, 2013

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Transcript available.

Facilitation is an important skill, whether with collocated or remote teams. It drives conversation and collaboration. The ability to facilitate well is integral when conducting participatory design activities, giving a presentation, or even giving a virtual seminar. Russ joins Adam Churchill to discuss the book and the various types of facilitation in this podcast.

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